Bay County Builders, Inc.

Bay County Builders, Inc.: Average 9 out of 10 based on 49 unique customer surveys of these open ended questions.

Customer Name

First name and last initial used to protect the privacy of the customer.

Verified Customer Name

Confidential surveys were conducted by telephone so that the customers' identity and actual purchase were confirmed.

Survey Question: On a scale of 1 to 10 how satisfied were you with the quality you received?

Customer Satisfaction Rating

Survey Question: If you need this product or service in the future, would you use this company again?

Customer's Intent to Return

Q3 & Q4

Survey Question: When you think about this company, what would you like to tell other consumers? What did you like best about this company?

Verbatim Customer Survey Response Based on Last Purchase Experience

M.T.C. Verified Bay County Builders, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"I think they are very efficient and very good at troubleshooting situations that are very tricky. They are very reliable, and they deliver on time and on budget."

"They are very accessible. They deal with our problems when we need them dealt with."

Mike L. Verified Bay County Builders, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"They are efficient, friendly, and patient with clients. They do excellent quality work."

"They do a fabulous job."

Dan D. Verified Bay County Builders, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"The high quality of their work, the quality of the job was equal to the cost. I thought the workers were hard working and intelligent."

John L. Verified Bay County Builders, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They are honest and capable. They finish everything the way they say they will. I've used them in the past. I like Randy. He's a good businessman and I like doing business with him."

Mike E. Verified Bay County Builders, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"The quality of their work is perfect."

Dave C. Verified Bay County Builders, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Their engineering intuitiveness and the final cosmetic outcome"

Leon F. Verified Bay County Builders, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Good advice, good judgment, good workmanship, and very good service"

Liz S. Verified Bay County Builders, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They are prompt, they do what they say they are going to, they clean up, and they do good work."

Ralph M. Verified Bay County Builders, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"The fact that when I communicated to them what I wanted, they did it precisely. They communicated with me throughout the process in a very satisfying way. It is hard to find that."

Sam O. Verified Bay County Builders, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"The manager, Randy, was completely on top of the project. He made sure everything was done well."

David L. Verified Bay County Builders, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They do what they're supposed to do. They're professional, on time, and clean."

Mr. F. Verified Bay County Builders, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They follow through, and they communicate well. They also clean up after themselves."

Mr. F. Verified Bay County Builders, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They responded to my phone calls, and they kept me in the loop."

Mrs. B. Verified Bay County Builders, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I liked their response time, their follow up, and they had good prices."

Mrs. C. Verified Bay County Builders, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I really liked Randy. He always kept me informed. He would call me twice a week. I just loved dealing with him."

Mr. L. Verified Bay County Builders, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I found Randy to be open and honest."

Kurt, C. Verified Bay County Builders, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They really worked with us, and they let us get involved with the project. They were also very responsive."

Art Verified Bay County Builders, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They did the work correctly."

Laura F. Verified Bay County Builders, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"The owner, Randy, was a man of his word, and he came on time when I asked him to. "

Stan K. Verified Bay County Builders, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were very responsive, and the level of workmanship was very high. They also had good supervision of the details and of the person who actually did the work."

Ian R. Verified Bay County Builders, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Personable and responsive"

Jane T. Verified Bay County Builders, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were very punctual, pleasant, honest, and easy to deal with."

Bill D. Verified Bay County Builders, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:

"They are honest about their billing hours."

"The owner takes care in choosing the subcontractors that he uses."

Mia Verified Bay County Builders, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:

"They were easy to work with, very friendly, and receptive."

"They were easy to work with."

Liz S. Verified Bay County Builders, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:

"They are great problem solvers while on the job. If you run into inevitable hidden conditions, they will help you solve the problem."

"The quality of their work"

Richard J. Verified Bay County Builders, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:

"They showed up immediately, they charge what they said they would charge, and they were very good about it."

"That the work was done very well"

Elijah C. Verified Bay County Builders, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:

"They are trustworthy, and they complete the job."

"He is straightforward, honest, and a good listener. He works very well with me, and you can trust that he does what needs to be done."

Steve G. Verified Bay County Builders, Inc. Customer Name

Q1:9 out of 10

Q2:No

Q3 & Q4:

"That is hard to say."

"I liked Randy a lot. He was very compassionate. I liked him as a person. I also liked his subcontractor, Noelle. She was amazing. I liked the way Randy communicated and his willingness to work with us."

Stan K. Verified Bay County Builders, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"Personal contact"

Mr. J. Verified Bay County Builders, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"We had some technical problems, but he was very good at getting back to me."

Joan M. Verified Bay County Builders, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"I liked the quality of the service and everything else."

Dave L. Verified Bay County Builders, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"Their professionalism"

Mr. S. Verified Bay County Builders, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They were tidy, and they cleaned up well."

Gal B. Verified Bay County Builders, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"Randy was very professional, and the quality of work was very good. He was also very courteous."

Brian C. Verified Bay County Builders, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"Their guys are easy to work with, and they are solid carpenters. Randy is also a real good guy."

Daniel S. Verified Bay County Builders, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They were accommodating."

Dan F. Verified Bay County Builders, Inc. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:

"That they are cooperative, efficient, and you feel very comfortable with them."

"They were easy to work with, and they did a very good job."

Ernestine B. Verified Bay County Builders, Inc. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They lived up to what they said they were going to do, and they were very industrious about it. Most recently, they re-did my roof. I would have them back again. When there was a problem, they took care of it. They also installed a refrigerator and an oven for me. They were very nice to talk to. They left a few things in my yard, but they will come back when I am free."

Paul O. Verified Bay County Builders, Inc. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They were thoroughly professional."

Joan M. Verified Bay County Builders, Inc. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They were able to fulfill all that they said they would do."

A.B. Verified Bay County Builders, Inc. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"I like the working relationship. "

Bruce A. Verified Bay County Builders, Inc. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They were very good about scheduling themselves in, and they got right to the project. They didn't let things get out of control, and their prices were good."

Gary . Verified Bay County Builders, Inc. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"The workers are all nice and easy to talk to."

Gary F. Verified Bay County Builders, Inc. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"The quality of work"

Sam S. Verified Bay County Builders, Inc. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They quickly came and did what they said they would do."

Lynne A. Verified Bay County Builders, Inc. Customer Name

Q1:7 out of 10

Q2:Yes

Q3 & Q4:"They were responsive to what I wanted."

Keith J. Verified Bay County Builders, Inc. Customer Name

Q1:7 out of 10

Q2:Yes

Q3 & Q4:"He was good at explaining the work he needed to get done. He was also reliable about sticking to schedules and keeping commitments. "

Mr. Y. Verified Bay County Builders, Inc. Customer Name

Q1:6 out of 10

Q2:Yes

Q3 & Q4:"They were friendly."

Andrew P. Verified Bay County Builders, Inc. Customer Name

Q1:4 out of 10

Q2:No

Q3 & Q4:

"I would be leery of recommending them."

"The gentlemen who did the work were wonderful. They did a good job on the steps."

Bay County Builders, Inc.

Company Philosophy

Comparative Summary

Frequently Asked Questions

Map

Industry Info

Customer Satisfaction

Company Credentials

Customer Loyalty

Diamond Certified Qualification

Verbatim Survey Responses From Only Verified Customers

Diamond Certified^® Video Profile

Company Capabilities Table

Survey Responses For