Independently Rated Highest in Quality
S i x t h                              Consecutive Year        
Originally Earned:
October 2006
We declare that Bay Area Drainage, Inc. HAS QUALIFIED for and continues to meet the Ongoing Research and Rating Requirements for Diamond Certified® status.
Certificate #965
(925) 388-6980
86 Buckingham Drive
Moraga, CA 94556

Bay Area Drainage, Inc. provides drainage systems for residential and commercial clients in Contra Costa, Alameda and Solano Counties. The company also builds retaining walls and installs sump pumps, synthetic lawns, and pavestone driveways and walkways. Each drainage system is retrofitted to its surrounding landscape and carefully excavated around existing features.

Owner Wayne Ortland says Bay Area Drainage is known for its meticulous attention to detail. “I stop by every jobsite at least once a day, and I’m involved in each individual project.” A site superintendent oversees work on every job, and when projects are completed, the company removes all leftover materials and performs a comprehensive clean-up.

Bay Area Drainage’s specialty is installing French drain systems, which can be tied to downspout systems, sump pumps and area drains. The company takes a minimally invasive approach to installing French drains by tunneling beneath plants to reduce disruption to root systems. “French drains eliminate the negative effects of moisture,” says Mr. Ortland, “including mold, mildew, damaged floors and conditions in which termites can thrive.”

Company Philosophy

“We recognize that customer service is every bit as important as doing quality work. We work directly with our customers on every phase of their projects, from initial estimates to final walkthroughs. Our hands-on approach ensures everything is done correctly the first time. We’re so confident in our work that we offer an unlimited lifetime warranty.”

Serving all of Contra Costa County including Walnut Creek, Pittsburg, Concord, Richmond, Antioch, Pleasant Hill, San Pablo, Oakley, Pinole and Orinda.

Drainage Systems
Downspout Systems
Pavestone Driveways/Walkways
Retaining Walls
Sub Drains/Sump
Demolition
Pool Removal
Synthetic Lawns

Comparative Summary

For Bay Area Drainage, Inc., a “hands-on” owner and a team of seasoned professionals add up to consistent customer satisfaction—year after year. “Probably 60 percent of our customers call us again for various projects, simply because they’re happy with what we’ve done in the past,” says Wayne Ortland, owner of Bay Area Drainage. “Often they’ll...

Frequently Asked Questions

Q: How will I benefit from eliminating the moisture that’s underneath my home?
A: "By installing a French drain, the negative effects of moisture are eliminated. These include—but aren’t limited to—mold, mildew, damaged floors and conditions in which termites can thrive. When it’s dry, your house fe...
Q: How will I benefit from eliminating the moisture that’s underneath my home?
A: "By installing a French drain, the negative effects of moisture are eliminated. These include—but aren’t limited to—mold, mildew, damaged floors and conditions in which termites can thrive. When it’s dry, your house fe...
Q: Is mold something to be concerned about?
A: "Absolutely. When damp conditions under a home aren’t resolved, mold can develop in the floors and spread into the walls and elsewhere. This can adversely affect air quality and lead to health problems."

Map

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Industry Info

When screening drainage contractors, it’s crucial to check licenses and certifications.
Wayne Ortland, owner of Bay Area Drainage, advises to ask for references and get testimonials when searching for any kind of contractor specializing in drainage systems. Make sure the company has a history of dependability and guaranteed workmanship...
Findings based on statistically reliable research from 123 surveys

Customer Satisfaction

Survey Question: On a scale of 1 to 10 how satisfied were you with the quality you received?
Chart.

Company Credentials

Workers Compensation
Liability Insurance
License Verification
Business Practices
Current Complaint File

Customer Loyalty

Survey Question: If you needed this product or service in the future, would you use this company again?
Chart.
99%
n = 123

Diamond Certified Qualification

Based on 123 customer surveys, we declare
Bay Area Drainage, Inc.
has passed all rating steps and has earned
The Diamond Certified Award
No. 965
Continuously qualified since October 2006.
David Pak
Director of Ratings Research
American Ratings Corporation

Verbatim Survey Responses From Only Verified Customers

J.B. Verified Customer Name
"Their professionalism, getting done, getting the bid done quickly, getting to the job site, and cleaning up, they bid well, and they do their work well too. They are a very professional company. They are very competitive in their pricing. They are very realistic where they are at. I have been doing business with them for years now."
Research conducted by American Ratings Corporation. Ratings Methodology

Company Capabilities Table

Bay Area Drainage, Inc.
86 Buckingham Drive
Moraga, CA 94556
(925) 388-6980
(925) 247-0144 fax
DCID9253779209

Mon – Fri: 7am – 3pm

Serving all of Contra Costa County including Walnut Creek, Pittsburg, Concord, Richmond, Antioch, Pleasant Hill, San Pablo, Oakley, Pinole and Orinda.

Wayne Ortland
45
762208
Liability Insurance, Worker's Compensation
Better Business Bureau
1997
Drainage, Foundations and Solutions
Homeowners and Businesses
Unlimited Lifetime Warranty on Drainage Systems
Contra Costa Drainage

Survey Responses For

Bay Area Drainage, Inc.

Bay Area Drainage, Inc.: Average 9.2 out of 10 based on 123 unique customer surveys of these open ended questions.
J.B. Verified Bay Area Drainage, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Their professionalism, getting done, getting the bid done quickly, getting to the job site, and cleaning up, they bid well, and they do their work well too. They are a very professional company. They are very competitive in their pricing. They are very realistic where they are at. I have been doing business with them for years now."

A.C. Verified Bay Area Drainage, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I liked their customer service, their attention to detail, and the fact they were able to work within the budget to come up with suggestions and ideas that were customized for the client. I will definitely use them going forward. I still have some more work to do, and they will be the first people I call. I was very pleased with their service. I had no problems with the piece they put into my drain wall. Their quality was very good."

Bob W. Verified Bay Area Drainage, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I thought they were very knowledgeable in what they were doing. They were pretty dedicated to their work. Also, dealing with Wayne was very easy. He was easy to communicate with, and he was understanding. He went out of his way to deal with something that really wasn't part of the scope of his work. They knew what they were doing. I have already spoken to him about coming out again for another job."

Carlo M. Verified Bay Area Drainage, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The quality of their work, their clean-up, and the salesperson who I spoke with, I liked the details he gave me on what he was going to be doing. Also, I liked that if I had any issues, they would come right back. They came back to fix the issues I had. With heavy rains, the pump would not turn on. He dispatched his guys immediately, and they were at my house within the hour. I thought they were a top notch company."

Judy M. Verified Bay Area Drainage, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Flexibility, knowledge, and adaptability, they were flexible and adaptable in redirecting my drain and allowing me to select my own plants for my retaining wall."

David A. Verified Bay Area Drainage, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"He is friendly, he backs up his work, and he does a good job. If there is a problem, he takes care of it."

Dean Y. Verified Bay Area Drainage, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The work was done very quickly and with few problems. In fact, I can't remember any problems."

Frank M. Verified Bay Area Drainage, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I sure liked Wayne. He came over, and he was very decisive. He solved the problem very quickly. He was very upfront, honest, and all of that. Also, his foreman was quite good. He was well organized. I like my patio."

Hilma J. Verified Bay Area Drainage, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I just liked their expertise and their work ethic. The job was done smoothly and very well. There were no problems, no glitches."

James S. Verified Bay Area Drainage, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They did what they said they were going to do. They had to come back and check something, and they were quite responsible. The pump failed. They were able to confirm its failure and replace it at no charge."

Jill L. Verified Bay Area Drainage, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The owner was accessible when I needed to talk to him."

Linda R. Verified Bay Area Drainage, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They did a really good job, and they were here on time. I could say a lot of good things. They worked so hard. They got right to work. They didn't seem to waste a minute. I thought they did a really good job. The time they worked here, rebuilding my walls, it was a one hundred degrees every day. They did not let up. They were very good. They just kept working like it wasn't even hot. I have recommended them to friends. They definitely knew how to build walls for drainage."

Marilyn R. Verified Bay Area Drainage, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They knew what they were doing. They were very competent and very focused. They worked really hard. I was really pleased with the job that they did."

Michael S. Verified Bay Area Drainage, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"He was able to get the job done quickly, with virtually no damage to the yard, as far as plants go. He was a miracle worker with how he worked his way through the yard. He did one half of our yard in late 2008, and we didn't hesitate to call him back to do the drainage. He was in and out very quickly. I recommend him to everybody. I thought they did a great job. Wayne was very personable. He came out and gave me a very prompt estimate via email. The job was scheduled quickly. I didn't have a long delay. He was able to squeeze his guys into our schedule. He was very easy to work with. I was thrilled with the job that they did."

Mike N. Verified Bay Area Drainage, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were timely, they did what they said they were going to do, and the quality of their workmanship was seamless. There weren't any problems with the stuff that they did for me. I was happy with what they did. They cleaned up and showed up when they said they would. They did a good job. I was happy to have found them."

Myrna A. Verified Bay Area Drainage, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They had their own Porta Potty."

Steve S. Verified Bay Area Drainage, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The drains are great. After an entire winter, they are still great. They came in, and they bid the job, which was a really good price. They didn't try to sell me things that I didn't need. They came out to do the work, they did it within the contract. They did the job the same day. I liked the quality of their work the best."

Susan B. Verified Bay Area Drainage, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"At one point, we had difficulty with one of the drains they installed. They immediately came out and took care of the problem. They were very neat, and they put everything back exactly as it was supposed to be. They had a very good service. They were very responsive. When I called, they immediately responded to the trouble we had with one of their installations."

A.C. Verified Bay Area Drainage, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Their professionalism and attention to detail, they listen to the customer and work with the customer's budget and needs to create a total package. They are truly outstanding. I would not hesitate to recommend them or use them again."

Jennifer P. Verified Bay Area Drainage, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were very fast, thorough, and great at problem solving."

Judy M. Verified Bay Area Drainage, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Adaptability and professionalism."

Cissy T. Verified Bay Area Drainage, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I liked the people. They were quick at getting the reports back."

David A. Verified Bay Area Drainage, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"He was easy to talk to. I was happy with the work he did and the results. He was responsive and helpful."

Kent R. Verified Bay Area Drainage, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Their quick response time."

Linda R. Verified Bay Area Drainage, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were really good. They came every day and worked hard. They addressed every question that I had. They did everything the way it was supposed to be done. They took care of contract and lien issues. They were very respectful of my property. I would highly recommend them. I've been really happy to recommend them to everyone."

Marilyn R. Verified Bay Area Drainage, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were prompt, and they knew their business. They knew what they were doing, and they were thorough. They were a pleasure to have around."

Paul M. Verified Bay Area Drainage, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They did what they said they were going to do with the least amount of mess or damage. The workers were very good and polite."

Singh A. Verified Bay Area Drainage, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were on time, friendly, and it looked like they did a good job."

Trish T. Verified Bay Area Drainage, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The quote was reasonable. They were timely and clean. They came, did a good job, and left. The nice thing was that they didn't try to add on more to increase the price."

Alicia P. Verified Bay Area Drainage, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They worked hard. They answered all my questions. They were quick."

Bill J. Verified Bay Area Drainage, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were efficient. They made sure to the fix the problem. I thought they were neat. They did a very good job. I was very impressed with the job they did."

Carla C. Verified Bay Area Drainage, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They did a good job. They were very professional."

Dustie R. Verified Bay Area Drainage, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They came back twice to fix some things after the original project was done."

Ed V. Verified Bay Area Drainage, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"He was honest about his quote. The workers were respectful and clean."

Janet S. Verified Bay Area Drainage, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were easygoing and timely."

Joe N. Verified Bay Area Drainage, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The job came in on budget. They did a good job."

Mary K. Verified Bay Area Drainage, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were able to assess what the problem was and come up with a solution to fix it."

Mary O. Verified Bay Area Drainage, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They came on time and they cleaned up after themselves. They got the job done in a timely fashion."

Myra B. Verified Bay Area Drainage, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I thought they did a good job. They came back right away when there was a problem."

Nancy K. Verified Bay Area Drainage, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were on time. They did what they said they would do. They were neat."

Rick C. Verified Bay Area Drainage, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were friendly and knowledgeable. They did great work. I really liked Wayne. The guys were great."

Rudy G. Verified Bay Area Drainage, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They did what they said they would do. When I had a question or a problem, they called me right back. I just thought they did great work."

Sigman M. Verified Bay Area Drainage, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They got the job done. They had good, respectful workers."

Mike G. Verified Bay Area Drainage, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I like their prompt and dependable service."

Amy H. Verified Bay Area Drainage, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were efficient and got here on time. They even came out a second time and got things done quickly."

Bud V. Verified Bay Area Drainage, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were on time and did what they said efficiently."

A.D. Verified Bay Area Drainage, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Prompt and reliable service."

Shirley L. Verified Bay Area Drainage, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They provided the best work I have ever seen. Everything is working wonderfully."

Jane C. Verified Bay Area Drainage, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were very thorough. They also came back when I had questions and showed me how to take care of the system."

Jeffery L. Verified Bay Area Drainage, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were fast, clean, and they knew exactly what they were doing. They did not ask a lot of questions. When there was a problem, they came back immediately and fixed it in the middle of a rainstorm."

Robert S. Verified Bay Area Drainage, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Wayne seemed to be very knowledgeable, and he knew exactly what he was doing. He's a nice guy."

Marley D. Verified Bay Area Drainage, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They did the work quickly, and I was completely satisfied. They recognized the problem right away and corrected it."

Mary S. Verified Bay Area Drainage, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They came out, did the work, and everything held up perfectly all last winter."

Leslie S. Verified Bay Area Drainage, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They installed and maintained the French drains in our complex."

June B. Verified Bay Area Drainage, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I liked the overall great job they did on my retaining wall. Wayne was very nice to deal with."

Lane R. Verified Bay Area Drainage, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"He was professional."

Jim W. Verified Bay Area Drainage, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Wayne's professionalism."

Art T. Verified Bay Area Drainage, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were prompt, and they did a good job quickly."

L.R. Verified Bay Area Drainage, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They are on time, and they do their work promptly. The billing is also good, and the workers are fine."

Marc C. Verified Bay Area Drainage, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I liked their work. Everything worked out perfectly."

Chris S. Verified Bay Area Drainage, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They came back a few times and worked on the problem until it was fixed."

Amy L. Verified Bay Area Drainage, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Although it was a difficult job, they didn't complain. They were on time, and the workmanship was good. They didn't cut corners."

Linda T. Verified Bay Area Drainage, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"He came out immediately when we had a problem in the middle of a bad rainstorm."

Brian G. Verified Bay Area Drainage, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"He was honest, he stood behind his work, and he addressed all our questions and concerns. He did a superlative job."

Charlie N. Verified Bay Area Drainage, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I liked their professionalism, cleanliness and the quality of their workmanship."

David A. Verified Bay Area Drainage, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They did what they said they would do. They cleaned things out and followed up later."

Paul M. Verified Bay Area Drainage, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"Their crew was good, and they did good work."

Raymond T. Verified Bay Area Drainage, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"Very professional, very easy to work with, and very responsible."

Carlo M. Verified Bay Area Drainage, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They did a very thorough and quick job."

Dick M. Verified Bay Area Drainage, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They are professional. They appear to know exactly what they are doing, and they are timely. Those are the three major factors."

Frank M. Verified Bay Area Drainage, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They were very well organized and efficient. They did the work fast. I thought Javier was a very skillful guy. They were very pleasant people to deal with. Wayne was terrific. I spoke to an unusually large number of contractors, but when I talked to Wayne, he knew exactly what he was talking about. He also had a good reputation."

James S. Verified Bay Area Drainage, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"The efficiency with which they completed the project, they finished when they said they would."

Maria L. Verified Bay Area Drainage, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They were local. Everyone was polite, patient, and thorough. They explained exactly what was going to happen."

Michael S. Verified Bay Area Drainage, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"Their neatness, I imagined my yard was going to be trashed, but it wasn't. They were so careful not to damage anything. They somehow went right through my wife's prized garden, without disturbing a plant. They were very thorough in assessing what needed to be done. Wayne suggested the options. He said the least done the better. We've had a couple of rains since they completed the job, and it has all worked out very well."

Phil J. Verified Bay Area Drainage, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They were professional. They did what they were supposed to do, and they cleaned up well."

Steve S. Verified Bay Area Drainage, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They did everything they were supposed to do. They did it all in one day, before the contract ran out. They were reasonably priced."

Todd M. Verified Bay Area Drainage, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"Every time I had a question or needed information about scheduling, they were very responsive."

Carolyn G. Verified Bay Area Drainage, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They were extremely prompt. They did what they said they would do. The workers were courteous and they did a good job. I also thought the price was good."

Diane P. Verified Bay Area Drainage, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They got the job done on time. They were very neat."

Jim K. Verified Bay Area Drainage, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They were local. They seemed honest. They worked hard. I thought Ruben worked really hard."

Julie L. Verified Bay Area Drainage, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"The prompt service, they were easy to get a hold of when I needed to ask them questions."

Richard K. Verified Bay Area Drainage, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"Their efficiency in terms of getting the job done."

Randy K. Verified Bay Area Drainage, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They impressed me with their knowledge of how the drainage system works. Overall, I just thought they were very professional."

David G. Verified Bay Area Drainage, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They seem to be personable, open to suggestions and they did good work."

Brad A. Verified Bay Area Drainage, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"The professionalism of the work."

Diane P. Verified Bay Area Drainage, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They were very prompt and neat."

Grace I. Verified Bay Area Drainage, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"The quality of work, timeliness, and clean-up."

John C. Verified Bay Area Drainage, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"The owner takes a hands-on approach, and the quality of the work is fine. He also stands behind the work."

Mary M. Verified Bay Area Drainage, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They kept their word and finished when they said they would."

Dudley F. Verified Bay Area Drainage, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They weren't the least expensive, but they did everything right. I liked the fact that they used the highest quality material, and they cleaned up perfectly every night. They were easy to work with and the system was built to last."

Nicki T. Verified Bay Area Drainage, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They were very clean and non-invasive. They also cleaned up every night."

Roy A. Verified Bay Area Drainage, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They were very knowledgeable, and they took care of our problem."

Chris D. Verified Bay Area Drainage, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They built a very effective drainage system. They did a good job. Everything has been working well."

Jud S. Verified Bay Area Drainage, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They know what they are doing. They are thorough and easy to do business with."

Maureen G. Verified Bay Area Drainage, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"The guy knew what he was talking about, and he was clean."

John L. Verified Bay Area Drainage, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"I thought they were thorough, and they did a good job. They did a better job than I expected."

Bill F. Verified Bay Area Drainage, Inc. Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They got the work done on schedule."

Elaine B. Verified Bay Area Drainage, Inc. Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"The job they did worked."

Bill F. Verified Bay Area Drainage, Inc. Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They were good workers. They were on time, and they looked like they knew what they were doing."

Dan W. Verified Bay Area Drainage, Inc. Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They were local. I liked working with them. I was happy with the experience."

Elaine B. Verified Bay Area Drainage, Inc. Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They did what they said they were going to do."

Pete R. Verified Bay Area Drainage, Inc. Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"The price was good."

Andy N. Verified Bay Area Drainage, Inc. Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They did a professional job."

Bill J. Verified Bay Area Drainage, Inc. Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They knew what they were doing."

Jim R. Verified Bay Area Drainage, Inc. Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They were pretty responsive and clean."

Paul T. Verified Bay Area Drainage, Inc. Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They worked quickly. They were flexible, accommodating, and easy to work with."

Richard R. Verified Bay Area Drainage, Inc. Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They did a good job."

Y.H. Verified Bay Area Drainage, Inc. Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They were responsive and returned phone calls. Their advice was also good and got done in a good time frame."

Andy N. Verified Bay Area Drainage, Inc. Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They took their time and did a good job."

David K. Verified Bay Area Drainage, Inc. Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They came when they said they would and did it on time."

Bruce M. Verified Bay Area Drainage, Inc. Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They showed up on time and did a nice clean-up."

Jason M. Verified Bay Area Drainage, Inc. Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They did the work rapidly."

Mike O. Verified Bay Area Drainage, Inc. Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"The workers seemed friendly and listened to what I had to say. They also cleaned up afterwards."

Leonard S. Verified Bay Area Drainage, Inc. Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They got the work done in one day."

Robert H. Verified Bay Area Drainage, Inc. Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"I liked the fact that they were prompt, and they did the work quickly."

Fred K. Verified Bay Area Drainage, Inc. Customer Name
Q1:7 out of 10
Q2:Yes
Q3 & Q4:"They are prompt."

Gene M. Verified Bay Area Drainage, Inc. Customer Name
Q1:7 out of 10
Q2:Yes
Q3 & Q4:"They are very pleasant to deal with, they seem to be fairly organized, and they are responsive to phone calls and such."

Jim P. Verified Bay Area Drainage, Inc. Customer Name
Q1:7 out of 10
Q2:Yes
Q3 & Q4:"Quick and easy, they did the job in half a day. They did the work quickly and effectively. I was very happy."

Jean M. Verified Bay Area Drainage, Inc. Customer Name
Q1:7 out of 10
Q2:Yes
Q3 & Q4:"They were quick, responsive, pleasant, and professional."

Mike T. Verified Bay Area Drainage, Inc. Customer Name
Q1:7 out of 10
Q2:Yes
Q3 & Q4:"The excellent quality of the work."

Jim L. Verified Bay Area Drainage, Inc. Customer Name
Q1:7 out of 10
Q2:Yes
Q3 & Q4:"The quality of the work and professionalism."

Jenny C. Verified Bay Area Drainage, Inc. Customer Name
Q1:6 out of 10
Q2:Yes
Q3 & Q4:"Wayne was straightforward, and I trusted his technical knowledge. If there were any problems, I knew he would fix them."

Bob M. Verified Bay Area Drainage, Inc. Customer Name
Q1:5 out of 10
Q2:No
Q3 & Q4:"Nothing."