Independently Rated Highest in Quality
S e c o n d
Consecutive Year
Originally Earned:
February 2016
We declare that Bay Area Climate Control LLC HAS QUALIFIED for and continues to meet the Ongoing Research and Rating Requirements for Diamond Certified® status.
Certificate #2340
(650) 605-3976

Ryan Hartsinck, Owner

Bay Area Climate Control LLC provides a variety of services that are designed to improve indoor air quality for residential and commercial clients in San Mateo, Santa Clara, Alameda, and Contra Costa Counties. In addition to installing and repairing air quality products like HVAC systems and ductwork, the company offers maintenance programs for customers who want ongoing service for their homes or businesses.

Owner Ryan Hartsinck credits much of Bay Area Climate Control’s success to its combination of technical proficiency and exceptional customer service. “We’re very thorough when it comes to providing information and explaining our work, which makes our clients feel more comfortable with the process,” he says. “They know they can contact us whenever they have questions or concerns, and they really appreciate that.”

Bay Area Climate Control’s technicians are trained to service all major brands of HVAC equipment, including Carrier, Trane and Day & Night. In addition to backing every new installation with a two-year labor guarantee, the company offers extensive warranties on system components like compressors, cooling coils and furnace heat exchangers. 

Company Philosophy

“We want our clients to rest assured that they’ve chosen a company with the knowledge, skills and experience to perform the job correctly the first time. Since most of our work comes from referrals, our number one goal is to make sure every customer is completely satisfied with our services.”

Serving San Mateo, Santa Clara, Alameda and Contra Costa Counties

Indoor Air Quality
HVAC System Installation, Maintenance & Repair
Ductwork Installation & Replacement
Diagnostics & Troubleshooting

Carrier
Carrier
Day & Night
Trane
Trane

Comparative Summary

Maintaining customer satisfaction is a crucial aspect of any business, but it’s even more important for indoor air quality companies that have earned the prestigious Diamond Certified award. Bay Area Climate Control LLC believes the best way to keep customers satisfied is to provide them with highly personalized service that leads to positive long-term relationships. “We’re very...

Frequently Asked Questions

Q: How does your estimate process work?
A: "First, we’ll send a technician to look at your HVAC system and discuss your options. There’s a $65 service charge for that. Then, the technician will give you a quote for any repairs or replacement parts you need, which is much m...
Q: How quickly can you repair my HVAC system?
A: "That depends on the details of the repair. Most jobs can be completed the same day because we carry a lot of parts in our truck, but if we need to order a part, we can usually return to complete the job in a day or two. We have a fast turnar...
Q: Do you keep a clean jobsite?
A: "Yes. We’ll make sure your home stays clean by using drop cloths everywhere that we walk, wearing booties to cover our shoes, containing trash and dust in one area, and cleaning up thoroughly after we’re done working. "

Industry Info

If you’re planning to install a new furnace in your home, make sure it meets Title 24 standards.
When you think about your home’s HVAC system, you probably focus on brand, price, operational ease and efficiency over changing industry standards, but according to Ryan Hartsinck, owner of Bay Area Climate Control LLC in Hayward, these...
Findings based on statistically reliable research from 86 surveys

Customer Satisfaction

Survey Question: On a scale of 1 to 10 how satisfied were you with the quality you received?
Chart.

Company Credentials

Workers Compensation
Liability Insurance
License Verification
Business Practices
Current Complaint File

Customer Loyalty

Survey Question: If you needed this product or service in the future, would you use this company again?
Chart.
99%
n = 86

Diamond Certified Qualification

Based on 86 customer surveys, we declare
Bay Area Climate Control LLC
has passed all rating steps and has earned
The Diamond Certified Award
No. 2340
Continuously qualified since February 2016.
David Pak
Director of Ratings Research
American Ratings Corporation

Verbatim Survey Responses From Only Verified Customers

H.W. Verified Customer Name
"The overall professionalism"
Research conducted by American Ratings Corporation. Ratings Methodology

Company Capabilities Table

Bay Area Climate Control LLC
(650) 605-3976
DCID5104776793

Mon – Fri: 7am – 5pm

Serving San Mateo, Santa Clara, Alameda and Contra Costa Counties

Ryan Hartsinck, Owner
17
6
952160
Liability Insurance, Workers' Compensation
Angie’s List, Better Business Bureau
2010
Indoor Air Quality; HVAC System Installation, Maintenance & Repair; Ductwork Installation & Replacement; Diagnostics & Troubleshooting
Carrier, Day & Night, Trane
Commercial, Residential
2-Year Labor Guarantee on New Installations, 10-Year Warranty on Compressors & Cooling Coils, 20-Year to Lifetime Warranties on Furnace Heat Exchangers

Photo & Video Gallery

Survey Responses For

Bay Area Climate Control LLC

Bay Area Climate Control LLC: Average 9.2 out of 10 based on 86 unique customer surveys of customer satisfaction.
H.W. Verified Bay Area Climate Control LLC Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"Knowledgeable, fast, and honest"

"The overall professionalism"

U.H. Verified Bay Area Climate Control LLC Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They are fast and efficient."

"They are straightforward."

N.C. Verified Bay Area Climate Control LLC Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They were very efficient, and they came really quickly."

"They didn't beat around the bush, and they knew what they were talking about."

A.A.G.D. Verified Bay Area Climate Control LLC Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"Good service, good people, and a great product"

"Customer service, such as responding to my calls and showing up on time"

U.S.T. Verified Bay Area Climate Control LLC Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"Friendly, professional, and a good price"

"The way they worked was very professional."

D.L.A. Verified Bay Area Climate Control LLC Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"He is a hardworking guy, and I trust what he says. He is very knowledgeable about his work."

"I feel like I can trust him."

A.F. Verified Bay Area Climate Control LLC Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They were personable, prompt, and they completed the job that they said they would complete."

"The customer service was great. They were able to diagnose the problem in a general way. I didn't feel like I was being manipulated into buying more than I had to."

B.R.C. Verified Bay Area Climate Control LLC Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"How they always do a very thorough job"

"He always explains to me exactly what he did."

Owen Verified Bay Area Climate Control LLC Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They are very good."

"They are always upfront and honest."

Margret C. Verified Bay Area Climate Control LLC Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I felt like he was very honest, and his service was great. He saved me money. He did a great job."

"The thing that I was the most impressed with was that he realized that I didn't need to replace as big of a part as I thought I did. He only replaced the part that was necessary. Anyone else could have replaced the whole unit and overcharged me."

Robert W. Verified Bay Area Climate Control LLC Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They are a good company."

"They did the work I asked them to do in a reasonable amount of time."

Dan G. Verified Bay Area Climate Control LLC Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"The technician, Ryan, was fast, friendly, and provided good service."

"At the time, I had an emergency, and he was able to squeeze me in."

Lesly Verified Bay Area Climate Control LLC Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They're a trusted company."

"The job got done really fast, and it was a reasonable price. "

Sue B. Verified Bay Area Climate Control LLC Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I'd tell my friends to call Bay Area Climate Control because Mr. Hartsinck knows what he's doing. He's good at what he does. He's very professional and qualified."

"They're prompt, courteous, and the job was done perfectly."

Sonia V. Verified Bay Area Climate Control LLC Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"It was a very simple thing that they came out for. They were on time, honest, and did a good job."

"The fact that they were honest"

Ricky S. Verified Bay Area Climate Control LLC Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They were really attentive, great, personable, and knowledgeable. I get really nervous about workers coming into the house because sometimes they can be rude, or make me feel stupid for asking questions, which was not the case with this company. I found that they were really easy to talk to, made me feel comfortable, and it was an overall good experience."

"I liked how knowledgeable they were. They should really keep up the good work. "

Pamela T. Verified Bay Area Climate Control LLC Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I've paid for them to come in 6 months to check the filter. Basically, they did a good job."

"Two nice men came out and changed the filter on my heater, and they did a good job."

Steve S. Verified Bay Area Climate Control LLC Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They seem like they do a good job."

"Nothing that they fixed broke after."

Joe D. Verified Bay Area Climate Control LLC Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They are professional and nice to deal with."

"They are professional and easy to interact with. They were personable."

K.W. Verified Bay Area Climate Control LLC Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They were very quick on responses, and they were clear about what they were and weren't going to do."

"It was for my business, so they were able to communicate and satisfy the requirements. "