Independently Rated Highest in Quality
S i x t h                              Consecutive Year        
Originally Earned:
August 2009
We declare that Bavarian Tuning HAS QUALIFIED for and continues to meet the Ongoing Research and Rating Requirements for Diamond Certified® status.
Certificate #1552
(707) 879-8936
112 Commercial Court, Suite 11
Santa Rosa, CA 95407

Bavarian Tuning is a certified BMW service and maintenance center located in Santa Rosa. The company serves BMW owners in Sonoma, Marin, Napa and Solano Counties, and offers everything from custom upgrades and state-of-the-art diagnostics to racing and driving school preparation and consultation.

President and lifelong car enthusiast Billy Maher established Bavarian Tuning in 2003 and has been the sole owner since 2005. Mr. Maher has more than 35 years of experience working on BMWs—he’s been a shop technician, dealership service manager, raceway mechanic, racecar driver and driving instructor. “We’re product and performance experts,” he says. “We know BMWs inside and out, so we’re a one-stop shop for customers, whether it’s for fine-tuning a family car or upgrading the computer system in a performance street machine.”

Bavarian Tuning’s certified technicians use only BMW-approved parts, and they can help customers choose service packages—including those that cover suspension modification and wheels and tires—that suit their vehicles and meet their driving needs. “We aim to educate, inform and enlighten our customers,” says Mr. Maher.

Company Philosophy

“In addition to employing expert technicians and offering superior service, we make sure to always treat our customers with respect. We pride ourselves on being easy to work with and making people feel comfortable and valued, which makes them want to come back in the future. It’s not just about taking care of their cars; it’s about taking care of their needs as well.”

Serving all of Sonoma and Napa Counties

BMW Product & Performance Specialist
Custom Systems Design
Racing & Driving School Preparation
Service & Repair
Upgrades, Modifications & Installations
 

Brembo
Brembo
Dinan Engineering
Dinan Engineering
Remus
Remus

Comparative Summary

Bavarian Tuning is a Santa Rosa-based BMW service and repair shop that serves drivers in Sonoma, Marin, Napa and Solano Counties. The company’s state-of-the-art facility contains diagnostic equipment and tools that allow its technicians to properly care for BMWs. “All the parts we use are approved by BMW of North America,” says owner and president Billy Maher. “We use high...

Frequently Asked Questions

Q: Isn’t it better to go to a dealer for BMW repairs?
A: "No. Using a qualified, independent technician is just as good. We’re trained by BMW to service their cars, just like dealers, and we use BMW-approved parts. Using a BMW-qualified independent repair shop won’t invalidate your warr...
Q: How much will my service or repair cost?
A: "We can give you an exact estimate on a routine service over the phone, but if there’s anything wrong with the car, we need to diagnose it first. We can’t do that without taking the car into one of our bays and having a look. We...
Q: How long will the repair take?
A: "We’ll give you a time estimate when you drop the car off, and we’re usually spot-on. Most repairs take less than a day, although big jobs like transmission problems can take two or more days."

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Industry Info

BMW mechanics don’t have to be trained in a dealership, but make sure they’re specifically trained nonetheless.
Until about seven years ago, BMW reserved its factory training for dealer technicians. To ensure you got a BMW mechanic with proper training, you had to go to a dealer. Now, independent technicians can receive the same training as those in...
Findings based on statistically reliable research from 150 surveys

Customer Satisfaction

Survey Question: On a scale of 1 to 10 how satisfied were you with the quality you received?
Chart.

Company Credentials

Workers Compensation
Liability Insurance
License Verification
Business Practices
Current Complaint File

Customer Loyalty

Survey Question: If you needed this product or service in the future, would you use this company again?
Chart.
97%
n = 150

Diamond Certified Qualification

Based on 150 customer surveys, we declare
Bavarian Tuning
has passed all rating steps and has earned
The Diamond Certified Award
No. 1552
Continuously qualified since August 2009.
David Pak
Director of Ratings Research
American Ratings Corporation

Verbatim Survey Responses From Only Verified Customers

Alan H. Verified Customer Name
"I like knowing that they have worked on my style of car before. That is very important. Paul, at the front desk, is always very helpful. I know Billy and his staff will take excellent care of my car. I like everything about Bavarian Tuning. "
Research conducted by American Ratings Corporation. Ratings Methodology

Diamond Certified® Video Profile

See video

Company Capabilities Table

Bavarian Tuning
112 Commercial Court, Suite 11
Santa Rosa, CA 95407
(707) 879-8936
(707) 575-4953 fax
DCID7075753757

Mon - Fri: 8am - 5pm
After Hours:  By Appointment Only

Serving all of Sonoma and Napa Counties

Billy Maher
35
5
BMW Master Technician
230718
Liability Insurance, Workers' Compensation
BMW Club, National Auto Sports Association, National Federation of Independent Business, Sports Car Club of America
2003
BMW Service and Diagnosis, BMW Product and Performance Specialist, Custom Systems Design, Racing and Driving School Preparation, Service and Repair, Upgrades, Modifications and Installations
Brembo, Dinan Engineering, Remus
400
BMW Owners
12-Month/12K Mile Warranty on Labor, Manufacturers' Warranties on Parts

Photo & Video Gallery

Survey Responses For

Bavarian Tuning

Bavarian Tuning: Average 9.2 out of 10 based on 150 unique customer surveys of these open ended questions.
Alan H. Verified Bavarian Tuning Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I have been going to them for years for work on my car. It is the only place I like to take my BMW to for service and repairs. They know what they are doing, and they know my car. "

"I like knowing that they have worked on my style of car before. That is very important. Paul, at the front desk, is always very helpful. I know Billy and his staff will take excellent care of my car. I like everything about Bavarian Tuning. "

Andrew H. Verified Bavarian Tuning Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I've been taking my car to them for 8 years. I've never thought twice about taking my car somewhere else. They know what they are talking about, what they are doing, and they don't overcharge their customers. "

"I liked how they were always upfront and honest. They always told me what was wrong with my car and what it was going to cost. I liked the straight dealings they had with me."

Brenda K. Verified Bavarian Tuning Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I think they're fair and honest."

"The work has held up, and they're friendly. They got it right the first time, at least what I've had done so far. It's great that they have a loaner car."

Carl W. Verified Bavarian Tuning Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I think they're a good shop. I think they know what they're doing. I trust them."

"Honesty, and the fact that you can trust them, I think they know their business. I've owned BMW's since 1973, and I've followed BMW. I think the shop knows what they're doing. I've been using them for several years."

Cindy T. Verified Bavarian Tuning Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"My husband began using them initially and now I take my car to them too. They do a great job and really know BMW's quite well. I have total confidence that my car is in good hands and will be well taken care of. They are professional and thorough in their work. "

"I like Paul. Paul has a wonderful customer service skills. He manages the front desk reception area very well and keeps all of the customers happy."

Cliff C. Verified Bavarian Tuning Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I've been going to them for 4 years now, ever since I got my BMW. They know what they are doing, they are reliable, and I sure do depend on them. They are really great."

"I'd give them a '20' across the board. They are really friendly. They don't cut corners. They are straightforward and honest. I've been dealing with them so long now that they feel like family. I like how they are experts in their work."

Dave B. Verified Bavarian Tuning Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"Quality service at a reasonable price"

"I'd say personalized service, they did a great job. "

Deborah L. Verified Bavarian Tuning Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"That they're very attentive to the needs of the customer, and their work is quality work. I've never had any problems with the work that they've done."

"They did the job."

Don C. Verified Bavarian Tuning Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"You can trust them."

"They're practical, and they use common sense."

Gil G. Verified Bavarian Tuning Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I found them to be very satisfactory. They're friendly, competent guys."

"The service was personalized."

Glenn H. Verified Bavarian Tuning Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They're like family. They have the patience of Jobe. They do fabulous work, and we love them."

"They're the only place we use. I know that they always tell me the truth. When I have a problem they really find the source of the problem. They're honest and very thorough. They don't try to find things that aren't wrong. They're honest about what needs to be done. We found them, because my husband raced in SCCA, and I think he found out that Paul was one of the head technicians inspecting cars. We've used them since 2002."

Hugo G. Verified Bavarian Tuning Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"Their quality, and they have great prices."

"They're friendly, the prices are great, and they're just really professional about how they work. They're really nice people."

Jason N. Verified Bavarian Tuning Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They were helpful."

"The staff was very helpful with any questions or concerns that I had."

John B. Verified Bavarian Tuning Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"Personal service"

"They never try to sell me something that I don't need. They're my go to people. They take care of whatever issue that I have."

Joseph I. Verified Bavarian Tuning Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They know what they're doing. There's no kind of gimmick or anything. They are just knowledgeable people."

"They've always taken great care of me. You get there and you're a little bit worried about your car. They answer your questions. They give you peace of mind."

June R. Verified Bavarian Tuning Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They do it right the first time, and they give you a fair price."

"The quality of the service and the service in general, they were great to work with."

Ken S. Verified Bavarian Tuning Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They're a very good auto shop for BMW's. They are conscientious, they have excellent customer service, fair pricing, and they get the job done quickly."

"Definitely their customer service, we've been using them for six years."

Kris L. Verified Bavarian Tuning Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They're very honest and trustworthy."

"They have prompt appointments, so you don't have to wait a long time to get your car in."

Lou V. Verified Bavarian Tuning Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They're very reliable, and they do exactly what they say they're going to do."

"Their customer service, I felt that the owner was very interested in making sure that we were happy and satisfied with the work and that we were getting the best price for the work performance."

Matt K. Verified Bavarian Tuning Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They're very trustworthy, they have great prices, they do a wonderful job, and they offer great customer service. They're very honest and trustworthy, so you don't feel that you're being taken advantage of in any way if you know a little or a lot about cars."

"The quality of their service and the quality of their customer service, I'm extremely happy."

Nancy S. Verified Bavarian Tuning Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"My car broke down at the Santa Rosa airport. The automatic locking system was jammed, so the car computer wouldn't run. I live 100 miles away. I had my car towed to Bavarian, and they were helpful, really nice, and they fixed my car."

"I was in a really bad state because my car broke down, and it was an emergency situation. They were just really great and their prices were very reasonable. They were really helpful, they did a good job fixing my car, and they did a great job all the way around. I was happy to find a nice place when I went through a bad situation. I really appreciated how nice and helpful that they were to me. I'm really happy to say nice things about them because things turned out well."

Richard M. Verified Bavarian Tuning Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They're very personalized, very timely, and they try to save you money. They look for the problems and fix them. They won't replace every part that the dealership wants to replace."

"Honesty"

Scott J. Verified Bavarian Tuning Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They're courteous, their pricing is good, and they get the job done when they say they will."

"Getting the job done when it was supposed to be done."

Sheila B. Verified Bavarian Tuning Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I'd tell them to go. All of my friends and I take our cars there. Paul's the best. Everybody there is great. They are honest. They won't do things that aren't necessary for your car."

"Just knowing that they're doing only what needs to be done, I feel that part is fine."

Steve G. Verified Bavarian Tuning Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"Go to their garage. I have recommended them. I really like the quality of their work, their customer service, and their prices."

"It's really good. I'm really very happy with everything there. I really like the quality of their work, their customer service, and their prices. Paul is really the reason for this. He's the best at interacting with customers. He just goes above and beyond, better than most businesses that I've dealt with. You don't find that every day."

Walter G. Verified Bavarian Tuning Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I'd say that they're very thorough in their work."

"They were on time, and they helped me out. They also went beyond that. I thought I had a problem with my car. I went in, and they road tested my car for me and told me that I didn't have a problem. They didn't charge me for that, which saves you a lot of money. I liked their honesty."

Aaryn V. Verified Bavarian Tuning Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I thought they were honest. They got the job done quickly."

Al K. Verified Bavarian Tuning Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Their knowledge, they knew exactly what the problem was with my car. I liked their expertise. They were very good. They got my car out in the time they said they would."

Al R. Verified Bavarian Tuning Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They are technically competent."

Alan D. Verified Bavarian Tuning Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They are all really approachable, in terms of what is going on with the situation. They are really good people and they will give me a ride home if I need it. They will do whatever it takes."

Anthony K. Verified Bavarian Tuning Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The level of service, Billy is top notch and Paul is on the ball."

Barry D. Verified Bavarian Tuning Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were very friendly. They got the job done. My husband was impressed, which is hard to do."

Barry S. Verified Bavarian Tuning Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The quality of their service and their attentiveness, they cover all of their bases."

Beth K. Verified Bavarian Tuning Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They are friendly and they get the job done."

Bob M. Verified Bavarian Tuning Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Their efficiency, they are very attentive and very good. Paul, at the front desk, is excellent with scheduling and getting me in. They are very fair with their pricing."

Bruce L. Verified Bavarian Tuning Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They knew what they were doing."

Catherine O. Verified Bavarian Tuning Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Their knowledge"

Dang N. Verified Bavarian Tuning Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I like the people who work there. They are very friendly and able to connect with me on a personal level."

Darlene B. Verified Bavarian Tuning Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were very good overall."

Darlene Z. Verified Bavarian Tuning Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They did the work quickly."

Dave B. Verified Bavarian Tuning Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Personal connection and their ability to communicate about my automobile, they were awesome."

Dave K. Verified Bavarian Tuning Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Customer service, they get the job done. They are really top notch."

David S. Verified Bavarian Tuning Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"He was available and personable. He was able to recognize what I was concerned about and he got right to the point. He took care of things effectively and efficiently."

Denise C. Verified Bavarian Tuning Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I wouldn"

Denise T. Verified Bavarian Tuning Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They are very flexible, very personable, and very good at accommodating their customers. I brought my car in there at the last minute before I was leaving for a trip and they helped me out. I have been their customer for a couple of years now. A family member recommended them to me. They are very professional."

Dino B. Verified Bavarian Tuning Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They are straightforward. They show you what needs to be done. When you take your car in, there are no extra surprises when it is time to pick it up. They do what they say they are going to do. If there is something to be done in the future, they give you a timeline and an estimated price. They are honest. They are the best mechanics I have ever met."

Eric G. Verified Bavarian Tuning Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The personal attention, they are very accommodating. They pick me up and drop me off. Everyone is very friendly and knowledgeable. They take good care of my car. They are a great group of guys. I feel like I can trust them."

Joyce M. Verified Bavarian Tuning Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Their honesty, they don't do unnecessary repairs. They do it right."

Gary G. Verified Bavarian Tuning Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I recommend them to everybody. They are personal, attentive, and extremely qualified. They are nice, competent, helpful, and they don't do anything that doesn't need to be done. They are honest."

George T. Verified Bavarian Tuning Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They really know BMW's inside and out. They work with a high level of efficiency. They take the time to explain the problem and what they are doing."

Giancarlo T. Verified Bavarian Tuning Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I liked their honesty and straightforward approach in dealing with me."

Gino G. Verified Bavarian Tuning Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I have had my work done there for years. They know what they are doing. I can count on them to do a good job. They are nice guys."

Glenn H. Verified Bavarian Tuning Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The specialty aspect of what they do and their hands on care, it's a lot better than going to a BMW dealer."

Ian B. Verified Bavarian Tuning Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They are the only place that I go to. I go there for the specialty racing services and their expertise with BMW's. Billy races the same car I drive."

Jeana S. Verified Bavarian Tuning Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They helped me out with something that Chevron screwed up and they didn't charge me. They were very nice about it."

Jeremy W. Verified Bavarian Tuning Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Their customer service and their attention to the customer"

Jim B. Verified Bavarian Tuning Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They are thorough and experts at what they do."

Jo B. Verified Bavarian Tuning Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Billy is pretty knowledgeable. He's honest, personable, and he does good work. I just bought a new BMW and it's under warranty, otherwise I'd be going to Billy. He's the best."

John V. Verified Bavarian Tuning Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I have known them for four or five years now and they are very good guys. They are always honest and straightforward. They will cut me a deal if I need it and they are always willing to work with me."

Judy G. Verified Bavarian Tuning Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They are honest and they do a good job."

Ken M. Verified Bavarian Tuning Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Both the quality of the service and the price, they are very reasonably priced for what you get. I think they do a great job."

Kyle N. Verified Bavarian Tuning Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They are always really convenient about when I can bring in my car. Every time they give me an estimated time, it is either done on time or early."

Larry F. Verified Bavarian Tuning Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They are personable, they know me, and they like my car. They are knowledgeable and affordable."

Lissa S. Verified Bavarian Tuning Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They are friendly and trustworthy. I don't think they gouge me at all. They are totally honest."

Mary M. Verified Bavarian Tuning Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They are very personable and helpful. I think they are pretty good."

Mike N. Verified Bavarian Tuning Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were quick. They diagnosed the problem and knew how to take care of it. It was no big deal. They even financed the repairs for me. If I ever have another BMW, they're my guys."

Mike N. Verified Bavarian Tuning Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They are very personable. I am able to discuss things thoroughly with them, unlike the dealer or other garages."

Mike S. Verified Bavarian Tuning Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They are just nice and they did as good as they could do."

Noah S. Verified Bavarian Tuning Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They did the job well and they were very responsive. They fit me in twice when I needed work. They dropped what they were doing and they helped me out. They checked out the car when I was going to purchase it and they gave me great feedback. Based on my interactions with them, they were great."

Obadiah E. Verified Bavarian Tuning Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The personal attention, they worked with me. I didn't have any problems."

Heidi H. Verified Bavarian Tuning Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I liked the service and the owner was very nice. They were very accommodating."

Patrick C. Verified Bavarian Tuning Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Their honesty, I thought I found a good deal on a used car. They were more than helpful. They were willing to go and get the car at no extra charge. He pointed out everything that was wrong with it and told me what it would take to fix it."

Paul B. Verified Bavarian Tuning Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I'm on my way to drop my car off now. They know what they are doing and their prices are better than the dealer's. "

Paul D. Verified Bavarian Tuning Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I like the good service."

Paul K. Verified Bavarian Tuning Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They take care with their work."

Philip H. Verified Bavarian Tuning Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I felt like they were taking care of me. My car was stolen and involved in a high speed chase. They fixed the whole car, and repainted it. It runs like new. I was very happy with the work they did. I never even had to go to the shop. They picked up the car and delivered it to me."

Rachel N. Verified Bavarian Tuning Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Their honesty and dependability, they are quick at what they do, but they don't compromise the quality."

Richard H. Verified Bavarian Tuning Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I've been going there for the last two years since we moved to the area. They are professional, they know exactly what to do with BMW's, and their prices are fairly reasonable. They seem to have a tremendous amount of expertise when it comes to BMW's. "

Rick F. Verified Bavarian Tuning Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The people, Billy and Paul, are very competent and they level with me. They tell me the truth and I feel comfortable taking my car to them. They've always treated me very well."

Ron L. Verified Bavarian Tuning Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I like their attitude and their work. I find them to be superior all around."

Scott J. Verified Bavarian Tuning Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They are close. It is convenient."

Sean C. Verified Bavarian Tuning Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They are friendly guys. They really know what they are doing."

Steve J. Verified Bavarian Tuning Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They are really honest and they show me exactly what they are doing with my car. They work with me really well, even when I don't have the money. They give and take a little bit. They satisfy me."

Tanner S. Verified Bavarian Tuning Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They are very honest, generally friendly, and they chat with me."

Veronica A. Verified Bavarian Tuning Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They've got great customer service skills. They are very informative about what needs to be done and they are not pushy."

Vincent R. Verified Bavarian Tuning Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Their knowledge and professionalism"

Al R. Verified Bavarian Tuning Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:

"They're thorough, and they know what they're doing."

"They're thorough. I've been using them for years."

Bill M. Verified Bavarian Tuning Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:

"I've used them over the last three years. They are fast, communicative, reliable, and reasonable. "

"I like that they know what they are doing with BMW's. I have total confidence that they know how to service and repair BMW's. "

Brad S. Verified Bavarian Tuning Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:

"I think that they have good customer service, they're knowledgeable, and they have a fair price."

"Customer service, I think that Paul is a good guy."

Terry H. Verified Bavarian Tuning Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:

"They are top-notch professionals and experienced with BMW's. I have never had any reason for dissatisfaction or complaints. I highly recommend them. "

"I like their communication and their experience working on my type of car. They know what they are doing and what my car needs. "

Cory B. Verified Bavarian Tuning Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:

"That they really know BMW's, and they specialize in that. You feel that you can trust them and that they will get the job done right."

"That they really know BMW's, and they specialize in that. You feel that you can trust them and that they will get the job done right."

Dan S. Verified Bavarian Tuning Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:

"I'm very happy with my service. I'd recommend them. "

"I think Paul is very knowledgeable. He's friendly, upfront, and honest. I think he's excellent. I think that they're doing a good job."

Devin B. Verified Bavarian Tuning Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:

"I highly recommend them. They're great people. They did a lot of good work for me and figured out a problem that no one else could figure out."

"They're nice guys, and they do good work. That's all you really need in a good shop. That's about as good as it gets."

Jason F. Verified Bavarian Tuning Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:

"You should probably try them."

"They're just very knowledgeable with a lot of experience. I've used them for years and years."

John K. Verified Bavarian Tuning Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:

"It's an excellent place to take your BMW."

"Good communication and good work for a good price"

Linda L. Verified Bavarian Tuning Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:

"They have knowledgeable BMW mechanics and excellent customer service."

"They know my car, they know BMW's, and they fix everything that's broken. I've been using them for years."

Matt B. Verified Bavarian Tuning Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:

"I would tell them to go there just because they're reliable."

"Just how prompt they were, they were always on the ball letting me know what was wrong with the car, very accommodating."

Peter B. Verified Bavarian Tuning Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:

"High quality, and the value is really good."

"The quality, and their lower prices are very competitive."

Rachel C. Verified Bavarian Tuning Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:

"They do a good job, and it's not inexpensive. I feel like you get what you pay for. They've been really good for me."

"I think they're pretty straightforward. If they can, they give you a free loaner car. When work is done on your vehicle it's done well. I was recommended to them by a friend who said that he would only take his Mini Cooper to Bavarian Tuning."

Allen T. Verified Bavarian Tuning Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They specialize in BMWs and their performance has been good in the past."

Bob D. Verified Bavarian Tuning Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They are willing to work with me. I look for people who give me good information and update me if any problems arise. They are very good at meeting my schedule, because it is hard for me to pick up and drop off my car."

Chad Z. Verified Bavarian Tuning Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They are on time."

Dave K. Verified Bavarian Tuning Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"Knowledge and good service"

Dean D. Verified Bavarian Tuning Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They are BMW enthusiasts and that is all they work on."

Dianne F. Verified Bavarian Tuning Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They tell you the straight story and they don't change things. They are pleasant and very professional."

Dustin U. Verified Bavarian Tuning Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They seemed to know what they were doing. They were good guys. They worked on my car twice and everything was right on."

Greg S. Verified Bavarian Tuning Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They keep you informed about what is going on and they are very good at explaining what you need and what they can do."

James D. Verified Bavarian Tuning Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They were very accommodating."

Jason F. Verified Bavarian Tuning Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"Attention to detail"

Jessica D. Verified Bavarian Tuning Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"Their customer service, they explain everything and they are very thorough with their job."

Kane K. Verified Bavarian Tuning Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They are pretty upfront about things. They try to work with you on pricing."

Mark G. Verified Bavarian Tuning Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They were pretty personal and responsive. They finished pretty quickly."

Mark L. Verified Bavarian Tuning Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"Good customer service, they work within the financial parameters of what I have in a given moment."

Nick W. Verified Bavarian Tuning Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"Their customer service was prompt. They communicated well. They let me know what was going on at all times. John, at the front, was very helpful. They let me know the progress, the estimate, and what to expect. They were right on with everything. I've gone to a lot of automotive places and this was the best one I've ever gone to."

Noel C. Verified Bavarian Tuning Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"Their cooperation and friendliness"

Rhonda R. Verified Bavarian Tuning Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"He is knowledgeable and he does what he says he will do. I can trust him to do a good job. I don't feel like I'm being taken advantage of."

Jennifer H. Verified Bavarian Tuning Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"The people, I like their customer 'relateability'. They are straightforward and great to deal with."

Steve P. Verified Bavarian Tuning Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"Their professional work ethic"

Alex B. Verified Bavarian Tuning Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:

"They are very knowledgeable about the cars they work on. I wouldn't trust anyone else with my car. They are professional and thorough in the quality of their work. "

"I like that they remember who I am, that they know my car, and they remember what it needs. I like the consistent quality of work that they do. Nothing is left to chance. "

Butch A. Verified Bavarian Tuning Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:

"They are very attentive, friendly, professional, and they stand by their work. I like their attention to detail and their specialization in BMW's."

"I like their personalized service and that they are attentive to my car. They do everything that it needs. "

Dave M. Verified Bavarian Tuning Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:

"They're friendly and helpful."

"They have good customer service."

Josh S. Verified Bavarian Tuning Customer Name
Q1:8 out of 10
Q2:No
Q3 & Q4:

"Just be wary of price."

"They had really good customer service. They were very friendly, very knowledgeable, and I have no doubt that they're very good at what they do, in terms of the quality of their mechanics."

Mark G. Verified Bavarian Tuning Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:

"I would recommend them."

"The price is pretty decent. The turnaround time is pretty good, and they know their stuff. I'm pretty satisfied."

Tim F. Verified Bavarian Tuning Customer Name
Q1:8 out of 10
Q2:No
Q3 & Q4:

"Check prices"

"Very professional and a fabulous knowledge base"

Alex P. Verified Bavarian Tuning Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They seem like they know what they are doing. They are skilled."

Cameron L. Verified Bavarian Tuning Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They took care of things in a timely manner."

Cliff S. Verified Bavarian Tuning Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"I took my BMW in and they took care of the problem."

Dave S. Verified Bavarian Tuning Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They are pretty easygoing and knowledgeable about the service."

Gary G. Verified Bavarian Tuning Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"I think they are good at communicating the problems that they encounter, before they do the work. They are a good company."

Henry H. Verified Bavarian Tuning Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They are friendly and can be very helpful when it comes to service."

Jerry D. Verified Bavarian Tuning Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They give you personal service. They address your needs. They are very personable."

Lorenzo F. Verified Bavarian Tuning Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They seem reasonably priced, competent, and very friendly."

Michael B. Verified Bavarian Tuning Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"The communication between us while they were servicing the vehicle"

Patrick C. Verified Bavarian Tuning Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They know what they are doing and they are very friendly."

Pete F. Verified Bavarian Tuning Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They are prompt and fair. I think their prices are pretty good."

Sean K. Verified Bavarian Tuning Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They have a very clean shop. They are very nice and they do good work."

Susan P. Verified Bavarian Tuning Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"I think they are very competent and friendly."

Terry J. Verified Bavarian Tuning Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They did good work on my car and that was the main thing. I liked both Billy and the other guy in the office. They were both really nice guys."

Bernadette G. Verified Bavarian Tuning Customer Name
Q1:7 out of 10
Q2:Yes
Q3 & Q4:

"I have been to them several times. Everyone is friendly, responsive ,and responsible in how they do business. I would tell others to give them a try and see for themselves how they like this company. I've been satisfied. "

"Paul, at the front desk, is always very personable and pleasant to interact with. They stand behind their work, and they really try hard to resolve problems, and get to the root cause of them, so they can fix it. "

Danny S. Verified Bavarian Tuning Customer Name
Q1:7 out of 10
Q2:Yes
Q3 & Q4:

"They do good work."

"The clean facility, and I think they know their cars. My dad owns a BMW shop, so I understand that business. BMW shops kind of matter."

Mark L. Verified Bavarian Tuning Customer Name
Q1:7 out of 10
Q2:Yes
Q3 & Q4:

"They're courteous, and they have good follow through."

"They were able to get me in quickly."

Sherry M. Verified Bavarian Tuning Customer Name
Q1:7 out of 10
Q2:No
Q3 & Q4:

"Make sure they use BMW parts."

"They were accommodating."

Adam G. Verified Bavarian Tuning Customer Name
Q1:7 out of 10
Q2:Yes
Q3 & Q4:"Their friendliness, they are good people to talk to and I like their work."

Arthur B. Verified Bavarian Tuning Customer Name
Q1:7 out of 10
Q2:Yes
Q3 & Q4:"They were knowledgeable. I liked their experience. They were very cost conscious and reasonable. "

Eric B. Verified Bavarian Tuning Customer Name
Q1:7 out of 10
Q2:Yes
Q3 & Q4:"They made it right after they made a mistake. It was pretty expensive."

Joan K. Verified Bavarian Tuning Customer Name
Q1:7 out of 10
Q2:Yes
Q3 & Q4:"The price was slightly better than the dealership. I'm looking for the place that can give me the best service for the best price."

Kara L. Verified Bavarian Tuning Customer Name
Q1:7 out of 10
Q2:Yes
Q3 & Q4:"Their friendly service"

Karl W. Verified Bavarian Tuning Customer Name
Q1:7 out of 10
Q2:Yes
Q3 & Q4:"They are pretty quick with the turnaround."

Andrew O. Verified Bavarian Tuning Customer Name
Q1:2 out of 10
Q2:No
Q3 & Q4:

"I'd tell them to be careful depending on what they're doing."

"They gave me a loaner car."

W. C. A. S. Verified Bavarian Tuning Customer Name
Q1:2 out of 10
Q2:No
Q3 & Q4:"When I talked to them on phone, they seemed nice. They sounded confident."