Bavarian Tuning

Bavarian Tuning: Average 9.3 out of 10 based on 100 unique customer surveys of these open ended questions.

Customer Name

First name and last initial used to protect the privacy of the customer.

Verified Customer Name

Confidential surveys were conducted by telephone so that the customers' identity and actual purchase were confirmed.

Survey Question: On a scale of 1 to 10 how satisfied were you with the quality you received?

Customer Satisfaction Rating

Survey Question: If you need this product or service in the future, would you use this company again?

Customer's Intent to Return

Q3 & Q4

Survey Question: When you think about this company, what would you like to tell other consumers? What did you like best about this company?

Verbatim Customer Survey Response Based on Last Purchase Experience

Aaryn V. Verified Bavarian Tuning Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I thought they were honest. They got the job done quickly."

Al K. Verified Bavarian Tuning Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Their knowledge, they knew exactly what the problem was with my car. I liked their expertise. They were very good. They got my car out in the time they said they would."

Al R. Verified Bavarian Tuning Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They are technically competent."

Alan D. Verified Bavarian Tuning Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They are all really approachable, in terms of what is going on with the situation. They are really good people and they will give me a ride home if I need it. They will do whatever it takes."

Anthony K. Verified Bavarian Tuning Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"The level of service, Billy is top notch and Paul is on the ball."

Barry D. Verified Bavarian Tuning Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were very friendly. They got the job done. My husband was impressed, which is hard to do."

Barry S. Verified Bavarian Tuning Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"The quality of their service and their attentiveness, they cover all of their bases."

Beth K. Verified Bavarian Tuning Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They are friendly and they get the job done."

Bob M. Verified Bavarian Tuning Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Their efficiency, they are very attentive and very good. Paul, at the front desk, is excellent with scheduling and getting me in. They are very fair with their pricing."

Bruce L. Verified Bavarian Tuning Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They knew what they were doing."

Catherine O. Verified Bavarian Tuning Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Their knowledge"

Dang N. Verified Bavarian Tuning Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I like the people who work there. They are very friendly and able to connect with me on a personal level."

Darlene B. Verified Bavarian Tuning Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were very good overall."

Darlene Z. Verified Bavarian Tuning Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They did the work quickly."

Dave B. Verified Bavarian Tuning Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Personal connection and their ability to communicate about my automobile, they were awesome."

Dave K. Verified Bavarian Tuning Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Customer service, they get the job done. They are really top notch."

David S. Verified Bavarian Tuning Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"He was available and personable. He was able to recognize what I was concerned about and he got right to the point. He took care of things effectively and efficiently."

Denise C. Verified Bavarian Tuning Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I wouldn"

Denise T. Verified Bavarian Tuning Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They are very flexible, very personable, and very good at accommodating their customers. I brought my car in there at the last minute before I was leaving for a trip and they helped me out. I have been their customer for a couple of years now. A family member recommended them to me. They are very professional."

Dino B. Verified Bavarian Tuning Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They are straightforward. They show you what needs to be done. When you take your car in, there are no extra surprises when it is time to pick it up. They do what they say they are going to do. If there is something to be done in the future, they give you a timeline and an estimated price. They are honest. They are the best mechanics I have ever met."

Eric G. Verified Bavarian Tuning Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"The personal attention, they are very accommodating. They pick me up and drop me off. Everyone is very friendly and knowledgeable. They take good care of my car. They are a great group of guys. I feel like I can trust them."

Joyce M. Verified Bavarian Tuning Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Their honesty, they don't do unnecessary repairs. They do it right."

Gary G. Verified Bavarian Tuning Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I recommend them to everybody. They are personal, attentive, and extremely qualified. They are nice, competent, helpful, and they don't do anything that doesn't need to be done. They are honest."

George T. Verified Bavarian Tuning Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They really know BMW's inside and out. They work with a high level of efficiency. They take the time to explain the problem and what they are doing."

Giancarlo T. Verified Bavarian Tuning Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I liked their honesty and straightforward approach in dealing with me."

Gino G. Verified Bavarian Tuning Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I have had my work done there for years. They know what they are doing. I can count on them to do a good job. They are nice guys."

Glenn H. Verified Bavarian Tuning Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"The specialty aspect of what they do and their hands on care, it's a lot better than going to a BMW dealer."

Ian B. Verified Bavarian Tuning Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They are the only place that I go to. I go there for the specialty racing services and their expertise with BMW's. Billy races the same car I drive."

Jeana S. Verified Bavarian Tuning Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They helped me out with something that Chevron screwed up and they didn't charge me. They were very nice about it."

Jeremy W. Verified Bavarian Tuning Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Their customer service and their attention to the customer"

Jim B. Verified Bavarian Tuning Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They are thorough and experts at what they do."

Jo B. Verified Bavarian Tuning Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Billy is pretty knowledgeable. He's honest, personable, and he does good work. I just bought a new BMW and it's under warranty, otherwise I'd be going to Billy. He's the best."

John V. Verified Bavarian Tuning Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I have known them for four or five years now and they are very good guys. They are always honest and straightforward. They will cut me a deal if I need it and they are always willing to work with me."

Judy G. Verified Bavarian Tuning Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They are honest and they do a good job."

Ken M. Verified Bavarian Tuning Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Both the quality of the service and the price, they are very reasonably priced for what you get. I think they do a great job."

Kyle N. Verified Bavarian Tuning Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They are always really convenient about when I can bring in my car. Every time they give me an estimated time, it is either done on time or early."

Larry F. Verified Bavarian Tuning Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They are personable, they know me, and they like my car. They are knowledgeable and affordable."

Lissa S. Verified Bavarian Tuning Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They are friendly and trustworthy. I don't think they gouge me at all. They are totally honest."

Mary M. Verified Bavarian Tuning Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They are very personable and helpful. I think they are pretty good."

Mike N. Verified Bavarian Tuning Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were quick. They diagnosed the problem and knew how to take care of it. It was no big deal. They even financed the repairs for me. If I ever have another BMW, they're my guys."

Mike N. Verified Bavarian Tuning Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They are very personable. I am able to discuss things thoroughly with them, unlike the dealer or other garages."

Mike S. Verified Bavarian Tuning Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They are just nice and they did as good as they could do."

Noah S. Verified Bavarian Tuning Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They did the job well and they were very responsive. They fit me in twice when I needed work. They dropped what they were doing and they helped me out. They checked out the car when I was going to purchase it and they gave me great feedback. Based on my interactions with them, they were great."

Obadiah E. Verified Bavarian Tuning Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"The personal attention, they worked with me. I didn't have any problems."

Heidi H. Verified Bavarian Tuning Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I liked the service and the owner was very nice. They were very accommodating."

Patrick C. Verified Bavarian Tuning Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Their honesty, I thought I found a good deal on a used car. They were more than helpful. They were willing to go and get the car at no extra charge. He pointed out everything that was wrong with it and told me what it would take to fix it."

Paul B. Verified Bavarian Tuning Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I'm on my way to drop my car off now. They know what they are doing and their prices are better than the dealer's. "

Paul D. Verified Bavarian Tuning Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I like the good service."

Paul K. Verified Bavarian Tuning Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They take care with their work."

Philip H. Verified Bavarian Tuning Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I felt like they were taking care of me. My car was stolen and involved in a high speed chase. They fixed the whole car, and repainted it. It runs like new. I was very happy with the work they did. I never even had to go to the shop. They picked up the car and delivered it to me."

Rachel N. Verified Bavarian Tuning Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Their honesty and dependability, they are quick at what they do, but they don't compromise the quality."

Richard H. Verified Bavarian Tuning Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I've been going there for the last two years since we moved to the area. They are professional, they know exactly what to do with BMW's, and their prices are fairly reasonable. They seem to have a tremendous amount of expertise when it comes to BMW's. "

Rick F. Verified Bavarian Tuning Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"The people, Billy and Paul, are very competent and they level with me. They tell me the truth and I feel comfortable taking my car to them. They've always treated me very well."

Ron L. Verified Bavarian Tuning Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I like their attitude and their work. I find them to be superior all around."

Scott J. Verified Bavarian Tuning Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They are close. It is convenient."

Sean C. Verified Bavarian Tuning Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They are friendly guys. They really know what they are doing."

Steve J. Verified Bavarian Tuning Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They are really honest and they show me exactly what they are doing with my car. They work with me really well, even when I don't have the money. They give and take a little bit. They satisfy me."

Tanner S. Verified Bavarian Tuning Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They are very honest, generally friendly, and they chat with me."

Veronica A. Verified Bavarian Tuning Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They've got great customer service skills. They are very informative about what needs to be done and they are not pushy."

Vincent R. Verified Bavarian Tuning Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Their knowledge and professionalism"

Allen T. Verified Bavarian Tuning Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They specialize in BMWs and their performance has been good in the past."

Bob D. Verified Bavarian Tuning Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They are willing to work with me. I look for people who give me good information and update me if any problems arise. They are very good at meeting my schedule, because it is hard for me to pick up and drop off my car."

Chad Z. Verified Bavarian Tuning Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They are on time."

Dave K. Verified Bavarian Tuning Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"Knowledge and good service"

Dean D. Verified Bavarian Tuning Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They are BMW enthusiasts and that is all they work on."

Dianne F. Verified Bavarian Tuning Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They tell you the straight story and they don't change things. They are pleasant and very professional."

Dustin U. Verified Bavarian Tuning Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They seemed to know what they were doing. They were good guys. They worked on my car twice and everything was right on."

Greg S. Verified Bavarian Tuning Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They keep you informed about what is going on and they are very good at explaining what you need and what they can do."

James D. Verified Bavarian Tuning Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They were very accommodating."

Jason F. Verified Bavarian Tuning Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"Attention to detail"

Jessica D. Verified Bavarian Tuning Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"Their customer service, they explain everything and they are very thorough with their job."

Kane K. Verified Bavarian Tuning Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They are pretty upfront about things. They try to work with you on pricing."

Mark G. Verified Bavarian Tuning Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They were pretty personal and responsive. They finished pretty quickly."

Mark L. Verified Bavarian Tuning Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"Good customer service, they work within the financial parameters of what I have in a given moment."

Nick W. Verified Bavarian Tuning Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"Their customer service was prompt. They communicated well. They let me know what was going on at all times. John, at the front, was very helpful. They let me know the progress, the estimate, and what to expect. They were right on with everything. I've gone to a lot of automotive places and this was the best one I've ever gone to."

Noel C. Verified Bavarian Tuning Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"Their cooperation and friendliness"

Rhonda R. Verified Bavarian Tuning Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"He is knowledgeable and he does what he says he will do. I can trust him to do a good job. I don't feel like I'm being taken advantage of."

Jennifer H. Verified Bavarian Tuning Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"The people, I like their customer 'relateability'. They are straightforward and great to deal with."

Steve P. Verified Bavarian Tuning Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"Their professional work ethic"

Alex P. Verified Bavarian Tuning Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They seem like they know what they are doing. They are skilled."

Cameron L. Verified Bavarian Tuning Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They took care of things in a timely manner."

Cliff S. Verified Bavarian Tuning Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"I took my BMW in and they took care of the problem."

Dave S. Verified Bavarian Tuning Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They are pretty easygoing and knowledgeable about the service."

Gary G. Verified Bavarian Tuning Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"I think they are good at communicating the problems that they encounter, before they do the work. They are a good company."

Henry H. Verified Bavarian Tuning Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They are friendly and can be very helpful when it comes to service."

Jerry D. Verified Bavarian Tuning Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They give you personal service. They address your needs. They are very personable."

Lorenzo F. Verified Bavarian Tuning Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They seem reasonably priced, competent, and very friendly."

Michael B. Verified Bavarian Tuning Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"The communication between us while they were servicing the vehicle"

Patrick C. Verified Bavarian Tuning Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They know what they are doing and they are very friendly."

Pete F. Verified Bavarian Tuning Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They are prompt and fair. I think their prices are pretty good."

Sean K. Verified Bavarian Tuning Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They have a very clean shop. They are very nice and they do good work."

Susan P. Verified Bavarian Tuning Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"I think they are very competent and friendly."

Terry J. Verified Bavarian Tuning Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They did good work on my car and that was the main thing. I liked both Billy and the other guy in the office. They were both really nice guys."

Adam G. Verified Bavarian Tuning Customer Name

Q1:7 out of 10

Q2:Yes

Q3 & Q4:"Their friendliness, they are good people to talk to and I like their work."

Arthur B. Verified Bavarian Tuning Customer Name

Q1:7 out of 10

Q2:Yes

Q3 & Q4:"They were knowledgeable. I liked their experience. They were very cost conscious and reasonable. "

Eric B. Verified Bavarian Tuning Customer Name

Q1:7 out of 10

Q2:Yes

Q3 & Q4:"They made it right after they made a mistake. It was pretty expensive."

Joan K. Verified Bavarian Tuning Customer Name

Q1:7 out of 10

Q2:Yes

Q3 & Q4:"The price was slightly better than the dealership. I'm looking for the place that can give me the best service for the best price."

Kara L. Verified Bavarian Tuning Customer Name

Q1:7 out of 10

Q2:Yes

Q3 & Q4:"Their friendly service"

Karl W. Verified Bavarian Tuning Customer Name

Q1:7 out of 10

Q2:Yes

Q3 & Q4:"They are pretty quick with the turnaround."

W. C. A. S. Verified Bavarian Tuning Customer Name

Q1:2 out of 10

Q2:No

Q3 & Q4:"When I talked to them on phone, they seemed nice. They sounded confident."

Bavarian Tuning

BMW service and maintenance for motorists and racers alike

Company Philosophy

Comparative Summary

Frequently Asked Questions

Map

Industry Info

Customer Satisfaction

Company Credentials

Customer Loyalty

Diamond Certified Qualification

Verbatim Survey Responses From Only Verified Customers

Diamond Certified^® Video Profile

Company Capabilities Table

Survey Responses For

Bavarian Tuning

Bavarian Tuning

BMW service and maintenance for motorists and racers alike

Company Philosophy

Comparative Summary

Frequently Asked Questions

Map

Industry Info

Customer Satisfaction

Company Credentials

Customer Loyalty

Diamond Certified Qualification

Verbatim Survey Responses From Only Verified Customers

Diamond Certified® Video Profile

Company Capabilities Table

Survey Responses For

Bavarian Tuning

Diamond Certified^® Video Profile