Bartlett Tree Experts

Bartlett Tree Experts: Average 9.1 out of 10 based on 227 unique customer surveys of these open ended questions.

Customer Name

First name and last initial used to protect the privacy of the customer.

Verified Customer Name

Confidential surveys were conducted by telephone so that the customers' identity and actual purchase were confirmed.

Survey Question: On a scale of 1 to 10 how satisfied were you with the quality you received?

Customer Satisfaction Rating

Survey Question: If you need this product or service in the future, would you use this company again?

Customer's Intent to Return

Q3 & Q4

Survey Question: When you think about this company, what would you like to tell other consumers? What did you like best about this company?

Verbatim Customer Survey Response Based on Last Purchase Experience

Adrian D. Verified Bartlett Tree Experts Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I liked their professionalism. They were here on time, and they did what they were supposed to do. There were no hassles. They did a good job."

Andy P. Verified Bartlett Tree Experts Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They know their stuff."

Carolyn H. Verified Bartlett Tree Experts Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were efficient, and they did a good job."

Charles G. Verified Bartlett Tree Experts Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I like their sophistication, their knowledge, and their nice manners. As a recommendation, I would like to say that I think Juan Ochoa is an outstanding representative of Bartlett Trees. I think his knowledge of forestry and plant pathology, as well as his willingness to give fix-it suggestions and his pleasant manner, make him an outstanding representative."

Eric H. Verified Bartlett Tree Experts Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I like their knowledge."

Jane R. Verified Bartlett Tree Experts Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Everything, they did an excellent job."

Kathy D. Verified Bartlett Tree Experts Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I like their arborist, their professionalism, and their knowledge."

Marc L. Verified Bartlett Tree Experts Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"The knowledge of their project manager."

Marcia S. Verified Bartlett Tree Experts Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They are always very prompt. I like their expertise in the field, and they are always available. They do good work."

Mary P. Verified Bartlett Tree Experts Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They did a good job. They came, they did their job, and that was it. There were no problems. From my observation, they did a really good job. They knew what they were doing. They were experts."

Monique L. Verified Bartlett Tree Experts Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were fast, they returned my phone calls, and they got the job done."

Nancy B. Verified Bartlett Tree Experts Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I like their very personal service. They give you explanations and choices. You can choose which option you would like to use to solve your problem."

Patrick M. Verified Bartlett Tree Experts Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They are personable and knowledgeable about what they are doing. They are very professional with their actions and the way they deal with me. I think they are doing really well."

Peter J. Verified Bartlett Tree Experts Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Their expertise."

Michelle A. Verified Bartlett Tree Experts Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were prompt, and the clean-up was incredible. It looked as if they were never here. They responded immediately to our questions."

Robert B. Verified Bartlett Tree Experts Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They're responsive, in terms of their quarterly performance and phone calls."

Ann C. Verified Bartlett Tree Experts Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They seemed knowledgeable, and they responded promptly."

Gay C. Verified Bartlett Tree Experts Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I like them. They're nice guys. They do a nice job."

Anita E. Verified Bartlett Tree Experts Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Their professionalism, knowledge, and the quality of the service."

Wilma F. Verified Bartlett Tree Experts Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I liked that they knew botanical science. They knew trees and native plants. They had a good scientific background."

Dolores H. Verified Bartlett Tree Experts Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They came when they said they would. They chopped the birch trees properly and worked on overhead branches. They also dealt with the pampas."

Mary I. Verified Bartlett Tree Experts Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I liked Michael Green. I also liked their good service, including the stuff they had in the store. They were knowledgeable. We had full confidence in them."

Jacqueline J. Verified Bartlett Tree Experts Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were very efficient. Everyone did a good job."

Helen M. Verified Bartlett Tree Experts Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"The person who came out was very personable. He always explained what he was going to do."

Will P. Verified Bartlett Tree Experts Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They always do what they say they're going to do, and they do it on time. Mike is great. He really knows his stuff. We've been using them for 20 years. We are really happy with them."

Sally R. Verified Bartlett Tree Experts Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They came on time."

Judith S. Verified Bartlett Tree Experts Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Juan comes out and explains everything. He's excellent. I trust him to take care of my oak tree in particular."

Ed S. Verified Bartlett Tree Experts Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"The way they did my sycamore was beautiful. They had to cut the roots, because the sidewalk was lifting up. They also took out a stump that another tree man left behind. They dug it out for me for a reasonable price. The work was excellent."

Bobbie T. Verified Bartlett Tree Experts Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were very efficient, and they did what I asked of them. Everything was cleaned up really well after they were through."

Nadine A. Verified Bartlett Tree Experts Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They did what they said they would do."

Michelle A. Verified Bartlett Tree Experts Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They did everything that they were supposed to do, and they exceeded our expectations."

John A. Verified Bartlett Tree Experts Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They come in and get it done without problems. They are clean and knowledgeable."

Grace A. Verified Bartlett Tree Experts Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I've used them forever. Michael Greene is a great arborist. They are clean, proactive, and they know their business."

Lois A. Verified Bartlett Tree Experts Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"The same person handles my account all the time. He is very responsive. He listens to what I have to say."

Jane A. Verified Bartlett Tree Experts Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"It's hard to say. They have a wonderful crew. They do good work, and they always clean up."

Judy W. Verified Bartlett Tree Experts Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They are professional, friendly, and accommodating. I think they are just about perfect."

Susan W. Verified Bartlett Tree Experts Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They are very knowledgeable. Don is very helpful."

Carolyn S. Verified Bartlett Tree Experts Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"The treatments they used helped us to avoid many of the problems that our neighbors have. They were very responsive, informative, and easy to work with."

Amanda R. Verified Bartlett Tree Experts Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They did a good job. They came out quickly and were easy to work with."

Edith R. Verified Bartlett Tree Experts Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"We love them. They are always on schedule and very tidy. Mike is knowledgeable and great to work with."

Kathy M. Verified Bartlett Tree Experts Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I feel they are very competent. Mike is a great arborist and very responsive. We have worked with them for over twenty years."

Tracy M. Verified Bartlett Tree Experts Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I like Mike Greene's expertise. He's the best."

Peggy H. Verified Bartlett Tree Experts Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"We've worked with them for twenty years. They know their business, and they are at the top in their field."

John H. Verified Bartlett Tree Experts Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They return phone calls, and their follow-up is good. They have prompt service."

Patricia L. Verified Bartlett Tree Experts Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I've used them for years. They are reliable, on time, and they seem to be doing a good job on our trees."

Peter A. Verified Bartlett Tree Experts Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"We are very satisfied with the service they provide us."

Joyce W. Verified Bartlett Tree Experts Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Mike and his crew are very knowledgeable."

Kate H. Verified Bartlett Tree Experts Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They seemed very knowledgeable."

Managment. Verified Bartlett Tree Experts Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were reliable, and they showed up when they were supposed to."

Susan G. Verified Bartlett Tree Experts Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were prompt, and they had superior knowledge of trees and how to care for them. Juan Ochoa, Bob, and Paco were all great. When they said they were coming, they came. They gave immediate responses to any questions or problems that I had."

Susie A. Verified Bartlett Tree Experts Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"We have been dealing with them for a number of years, so it is like dealing with a friend."

Nancy H. Verified Bartlett Tree Experts Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I like that the head guy always calls me."

Gail S. Verified Bartlett Tree Experts Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were really good, and I totally trusted them. They were knowledgeable, and the guy I worked with was really nice."

Stewart C. Verified Bartlett Tree Experts Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were very responsive, they did quality work, and they came on time."

Dennis L. Verified Bartlett Tree Experts Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Their expertise, reliability, and promptness."

Bob B. Verified Bartlett Tree Experts Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"The arborist is very knowledgeable and friendly."

William C. Verified Bartlett Tree Experts Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They are skilled at their profession."

Pat C. Verified Bartlett Tree Experts Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They take really good care of my trees."

Pam F. Verified Bartlett Tree Experts Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Their specialists are very good."

Jill F. Verified Bartlett Tree Experts Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They are always on time, honest, and knowledgeable."

Jim G. Verified Bartlett Tree Experts Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They are efficient, organized, and they show up on time."

Robert H. Verified Bartlett Tree Experts Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"We use their services every year. I have known Mike Greene for quite awhile, and he is very knowledgeable. I also love that Willie, one of the crew members, is always singing. We are very happy with all the services they have provided for us over the years."

Nancy H. Verified Bartlett Tree Experts Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"The crew is supervised very well."

Betsy K. Verified Bartlett Tree Experts Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They have very good services."

Michael L. Verified Bartlett Tree Experts Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They get the job done in a timely manner, and take very good care of our trees."

Joan M. Verified Bartlett Tree Experts Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I have used them for about twenty years now. I am very happy with the services I have received over the years."

J. A. Verified Bartlett Tree Experts Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They are reliable and knowledgeable."

John A. Verified Bartlett Tree Experts Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They have done a good job at identifying problems, and they have been reliable."

J. A. Verified Bartlett Tree Experts Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They call before they come, and I've been using them for 25 years. The crews are excellent."

Mary A. Verified Bartlett Tree Experts Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They are nice people who do good work."

Paul A. Verified Bartlett Tree Experts Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They have always done an excellent job for us."

Bob A. Verified Bartlett Tree Experts Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I like the personal service. They are always on time and reliable."

Jane A. Verified Bartlett Tree Experts Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They do a good job, they clean everything up when they are finished, and the man who comes out to do the estimates is very good."

Chris B. Verified Bartlett Tree Experts Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They are easy to deal with, and they have given us an accurate diagnosis for our tree problem."

Cathy B. Verified Bartlett Tree Experts Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I like the people. They are knowledgeable and helpful."

Doug B. Verified Bartlett Tree Experts Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I have used them for years, and I have always been very satisfied."

Jill B. Verified Bartlett Tree Experts Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Mike is always excellent, and he brings a good crew. The customer service is excellent as well."

Barbara B. Verified Bartlett Tree Experts Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I like the way Mike Greene handles things."

Robert B. Verified Bartlett Tree Experts Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They understand how to get into my property without any problems. They come when they are supposed to, and they check to see what little problems need to be taken care of."

Joan B. Verified Bartlett Tree Experts Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"He listens to my concerns then solves the problem. I'm very pleased with him."

Evonn B. Verified Bartlett Tree Experts Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were courteous, on time, and knew what they were doing. They are experts in their field."

Virginia B. Verified Bartlett Tree Experts Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"It's nice when the guy comes out and knows so much about his work. They're licensed so they can do all kinds of tree work. I like their ability to handle any job, and they always keep us informed about everything."

Andre B. Verified Bartlett Tree Experts Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I didn't have to worry about it."

Sara B. Verified Bartlett Tree Experts Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were very careful, skilled, and I really liked their attitude."

Gretchen B. Verified Bartlett Tree Experts Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They show up when they say they are going to."

Vivien B. Verified Bartlett Tree Experts Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Their knowledge."

Kristine B. Verified Bartlett Tree Experts Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I think they are professional and knowledgeable."

Merideth B. Verified Bartlett Tree Experts Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were friendly and thorough."

Paula B. Verified Bartlett Tree Experts Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They have a reputation nationwide."

Libby B. Verified Bartlett Tree Experts Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I like Mike Greene."

Betty C. Verified Bartlett Tree Experts Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Their knowledge."

Jim C. Verified Bartlett Tree Experts Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They keep a good record of what was done, and they followed up consistently."

Sylvia C. Verified Bartlett Tree Experts Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"The attention to detail and cleanliness."

Liz C. Verified Bartlett Tree Experts Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"My new house and yard look great. They did an amazing job, and the price was reasonable."

Laura C. Verified Bartlett Tree Experts Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They know what they're doing."

J.O C. Verified Bartlett Tree Experts Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They are friendly, and they have hard workers."

Pat C. Verified Bartlett Tree Experts Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They're very good and personable. I wouldn't use anybody else."

Gordon C. Verified Bartlett Tree Experts Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They did a great job last time, but I wasn't here."

Marguerite C. Verified Bartlett Tree Experts Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They're efficient, friendly, and they take good care of my trees."

Dennis C. Verified Bartlett Tree Experts Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They seem to be very careful with the plants."

Tom C. Verified Bartlett Tree Experts Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They are always on time."

Jennifer C. Verified Bartlett Tree Experts Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were very knowledgeable."

Dee C. Verified Bartlett Tree Experts Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They are responsive, and they are honest with their answers."

Sue C. Verified Bartlett Tree Experts Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I've used Jonathon, the arborist, for over 10 years now. He has been consistent, and he has given us good advise for our redwoods trees."

Sharron D. Verified Bartlett Tree Experts Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Juan Ochoa provided some estimates and education for some of my clients. He was great."

Judy D. Verified Bartlett Tree Experts Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They take care of my trees, and I am very pleased with them."

Michael D. Verified Bartlett Tree Experts Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I like the fact that they come when they need to come."

Ellen D. Verified Bartlett Tree Experts Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were very thorough, and the workers gave me some good suggestions."

Brian D. Verified Bartlett Tree Experts Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I liked the fact that they were conscientious. They came when they were supposed to, they did a good job, and they cleaned up after themselves."

Kathy D. Verified Bartlett Tree Experts Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They have really great people in their crew."

David D. Verified Bartlett Tree Experts Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"I liked that they showed up on time, and they did the service under budget."

Gerhard Z. Verified Bartlett Tree Experts Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They're treating our live oaks and those that are dying in Marin. Our trees are still alive. They haven't died. They did as they promised. They are doing just fine."

Jean C. Verified Bartlett Tree Experts Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They come in, and they do their job. They are efficient and quick. They keep to their appointments, they are on time, and they are nice people to work with. I think they do pretty well."

Joy C. Verified Bartlett Tree Experts Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"I like their reasonable prices and their service. The person who came over was very honest and upfront."

Judy H. Verified Bartlett Tree Experts Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"I liked my advisor, Mike Greene. He was very informative. He seems to care about the customer and their best interest."

Marsha R. Verified Bartlett Tree Experts Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"I just thought they did a very good job. They gave me an estimate first. When the job was completed, it was right on the money. They did everything they said they were going to do. They were very informative. I thought they were really good."

Michelle B. Verified Bartlett Tree Experts Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"I like Juan's professionalism and his demeanor. He always returns my calls."

Liz C. Verified Bartlett Tree Experts Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They show up when they said they would. They know their business."

Frank E. Verified Bartlett Tree Experts Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They got up the driveway, did all our trees, and they didn't have to come back."

John A. Verified Bartlett Tree Experts Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They have always done what we have asked of them."

Marilyn A. Verified Bartlett Tree Experts Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"I like Lon."

Nancy S. Verified Bartlett Tree Experts Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"The quality of the people and the work, and they seem to use the latest equipment. They are also very responsive."

Lynn K. Verified Bartlett Tree Experts Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"We were happy with their work."

Brian A. Verified Bartlett Tree Experts Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They give me a schedule and they stick to it."

Sarah B. Verified Bartlett Tree Experts Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They are great. I used two other services, but I hated them. So, I went back to Bartlett."

John A. Verified Bartlett Tree Experts Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They are competent."

Lois A. Verified Bartlett Tree Experts Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"When something happened, the person who handled my neighborhood came to look at it and helped me."

John Q. Verified Bartlett Tree Experts Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They know what they are doing, they are organized, and they do what they say they are going to do."

Denise S. Verified Bartlett Tree Experts Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"Convenience."

Dorothy W. Verified Bartlett Tree Experts Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"I have a personal relationship with the guy that directs the work."

Ed G. Verified Bartlett Tree Experts Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They did a good job on the trees."

Joyce A. Verified Bartlett Tree Experts Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They know their business. They really understand trees and how to care for them."

Terry C. Verified Bartlett Tree Experts Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"Their workmanship."

Lisa E. Verified Bartlett Tree Experts Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"Juan is really nice, and his crew does excellent work trimming our eighteen foot hedges."

Jim E. Verified Bartlett Tree Experts Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They show up on time and clean everything up before they leave."

Rita G. Verified Bartlett Tree Experts Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"I think they are very responsible."

John H. Verified Bartlett Tree Experts Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"Mike Greene is very knowledgeable about trees."

Jan M. Verified Bartlett Tree Experts Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"I am very happy with their services."

Corinne A. Verified Bartlett Tree Experts Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They do good work."

Joyce A. Verified Bartlett Tree Experts Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They seem to know their business."

Karin A. Verified Bartlett Tree Experts Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They seemed very professional."

Charles A. Verified Bartlett Tree Experts Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They are reliable and true to their word."

Eric A. Verified Bartlett Tree Experts Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"We are very happy with the responsiveness and the quality of the work."

Carolynn A. Verified Bartlett Tree Experts Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They are able to do the work we need done, and they are very professional."

Joseph B. Verified Bartlett Tree Experts Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They are efficient, and they are upfront about costs. The quality of the work is also very good."

Peter B. Verified Bartlett Tree Experts Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"I've been using them for 20 years, and the service is good."

Mike B. Verified Bartlett Tree Experts Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They are responsive and knowledgeable."

Ronnie B. Verified Bartlett Tree Experts Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They keep me updated on what they are doing and what needs to be done."

Robert B. Verified Bartlett Tree Experts Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They showed up on time, and they did what they said they would do."

Linda B. Verified Bartlett Tree Experts Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They came on time, and they cleaned up after themselves."

Steve B. Verified Bartlett Tree Experts Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"The employees are always very courteous. They call before they come and knock on door when they arrive. They are also very knowledgeable, and they seem to have a relationship with my trees."

Susan B. Verified Bartlett Tree Experts Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"I like my personal relationship with the representative Mike Greene."

Mark B. Verified Bartlett Tree Experts Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They are knowledgeable, and they are willing to take the time to explain things to you."

Nancy B. Verified Bartlett Tree Experts Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They call ahead of time, and they are very good about scheduling. They also seem to be very concerned about our particular area. They handle the unique situation of each tree."

Brian B. Verified Bartlett Tree Experts Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"Their responsiveness and flexibility."

William C. Verified Bartlett Tree Experts Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They're prompt, and they do a good job."

Carolyn C. Verified Bartlett Tree Experts Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"The arborist."

George C. Verified Bartlett Tree Experts Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They do what they say they'll do."

Suzanne C. Verified Bartlett Tree Experts Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"I know the guys who come out here."

Sybil C. Verified Bartlett Tree Experts Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They came on time, and they did what they were supposed to do."

John C. Verified Bartlett Tree Experts Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"We use them for fertilizing, and they're fine."

Mary C. Verified Bartlett Tree Experts Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They knew what they were doing. They checked back with me to make sure everything was okay, and they cleaned up very well."

Dana C. Verified Bartlett Tree Experts Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They are very helpful, and they take very good care of my trees. I also have a very old tree that they have revitalized."

D'Alessio. Verified Bartlett Tree Experts Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"I liked the fact that the foreman was able to communicate with me."

Nancy D. Verified Bartlett Tree Experts Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"I like Mike Greene and Willy."

Carolyn D. Verified Bartlett Tree Experts Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"I feel that I receive good service from them, and they always follow instructions."

Ann D. Verified Bartlett Tree Experts Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They were considerate. We had a little trouble with the scheduling due to weather, but they did work around my situation."

Amy D. Verified Bartlett Tree Experts Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"The quality of pruning was good."

Jim D. Verified Bartlett Tree Experts Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"Mike Greene is very professional, courteous and prompt."

Elizabeth D. Verified Bartlett Tree Experts Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They are very knowledgeable on pruning our trees."

Harrison M. Verified Bartlett Tree Experts Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"The project manager was very knowledgeable and seemed to give us good advice."

Linda R. Verified Bartlett Tree Experts Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"I liked their representative, Michael. He was very thorough."

Mark K. Verified Bartlett Tree Experts Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They come when they say they are going to come, and they do what they say they are going to do for the price they say they are going to do it."

Rilla C. Verified Bartlett Tree Experts Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"The man who came and did the work was able to get the tree fungus under control."

Ron D. Verified Bartlett Tree Experts Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"The guy is courteous. He does what he's supposed to do. They have a good reputation, and they've been around for years."

Shirley E. Verified Bartlett Tree Experts Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They were neat and tidy."

Deborah F. Verified Bartlett Tree Experts Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They seem to know their stuff."

Ron G. Verified Bartlett Tree Experts Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They're efficient. We've been using them for years."

Tom H. Verified Bartlett Tree Experts Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"The interface with my representative, Art Tyson, he's very responsive. I have the highest regard for him."

Karen I. Verified Bartlett Tree Experts Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They are proactive. They tell me what needs to be done."

Dorothy A. Verified Bartlett Tree Experts Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They came out right away and helped me. It was a good experience."

Suzanne B. Verified Bartlett Tree Experts Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They are very professional, and they do a good job."

Michael S. Verified Bartlett Tree Experts Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They are very conscientious, and they keep good records of what they've done. I've been with them for over twenty years."

Scott M. Verified Bartlett Tree Experts Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They do the thinking for us. They are a pleasure to work with."

Scott M. Verified Bartlett Tree Experts Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They are readily available."

Sheila N. Verified Bartlett Tree Experts Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They seem to be reliable and come when they say they will."

Bob S. Verified Bartlett Tree Experts Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They seemed very knowledgeable."

Hayd R. Verified Bartlett Tree Experts Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"I liked the guy who I dealt with. He looked around and was very helpful and knowledgeable."

Andy P. Verified Bartlett Tree Experts Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"Their expertise."

Mike D. Verified Bartlett Tree Experts Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They are a local company, and they do a decent job pruning my trees."

Carol F. Verified Bartlett Tree Experts Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They are straightforward with us."

Richard H. Verified Bartlett Tree Experts Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They have done my trees for a number of years, and I am confident with their services."

Patricia H. Verified Bartlett Tree Experts Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They are prompt and efficient."

James H. Verified Bartlett Tree Experts Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"The quality of service."

Wilma L. Verified Bartlett Tree Experts Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"I am satisfied with their services."

Scott M. Verified Bartlett Tree Experts Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"Their timeliness and excellent workmanship."

L A. Verified Bartlett Tree Experts Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They send out reminder cards."

Barbara B. Verified Bartlett Tree Experts Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They are helpful, prompt, and knowledgeable."

Agnes B. Verified Bartlett Tree Experts Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They are pleasant to work with, and they do good work."

Josette B. Verified Bartlett Tree Experts Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They were very professional, and the cleanup was good."

Joan B. Verified Bartlett Tree Experts Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They did what I asked them to do."

Robert B. Verified Bartlett Tree Experts Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"Mike Greene."

Thomas B. Verified Bartlett Tree Experts Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"The attention of our account representative was very professional."

F C. Verified Bartlett Tree Experts Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They're very prompt, and they clean up very well."

Alice C. Verified Bartlett Tree Experts Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"The results have been very good."

John C. Verified Bartlett Tree Experts Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They bought out another company that I was using."

Dave C. Verified Bartlett Tree Experts Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They followed our directions."

Bruce C. Verified Bartlett Tree Experts Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"The guy who came out was very knowledgeable."

Audrey C. Verified Bartlett Tree Experts Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"Everything was fine."

Dorothy C. Verified Bartlett Tree Experts Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They followed through."

April C. Verified Bartlett Tree Experts Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They were very personable."

Chris C. Verified Bartlett Tree Experts Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"The gentleman who came to do the estimate was very knowledgeable."

Carole D. Verified Bartlett Tree Experts Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They knew what I was talking about."

Walter D. Verified Bartlett Tree Experts Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They are always prompt and considerate."

Betsy D. Verified Bartlett Tree Experts Customer Name

Q1:7 out of 10

Q2:Yes

Q3 & Q4:"I like that I can reach Juan really quickly. I like the guy who comes out to spray our trees. He is very efficient and very nice. I gave them a '7', because the only service they do for us is spraying our trees."

Ellen J. Verified Bartlett Tree Experts Customer Name

Q1:7 out of 10

Q2:Yes

Q3 & Q4:"The fact that they come regularly, and they are consistent."

Margaret H. Verified Bartlett Tree Experts Customer Name

Q1:7 out of 10

Q2:Yes

Q3 & Q4:"They were knowledgeable, and they provided us with good information."

Michael B. Verified Bartlett Tree Experts Customer Name

Q1:7 out of 10

Q2:Yes

Q3 & Q4:"They're dependable."

Lorraine C. Verified Bartlett Tree Experts Customer Name

Q1:7 out of 10

Q2:Yes

Q3 & Q4:"They did their job."

Bruce C. Verified Bartlett Tree Experts Customer Name

Q1:7 out of 10

Q2:Yes

Q3 & Q4:"Their people are good, and they know their stuff."

John C. Verified Bartlett Tree Experts Customer Name

Q1:7 out of 10

Q2:Yes

Q3 & Q4:"The knowledge of products and flexibility of scheduling."

Rob L. Verified Bartlett Tree Experts Customer Name

Q1:6 out of 10

Q2:Yes

Q3 & Q4:"I think they are straight shooters."

Lois A. Verified Bartlett Tree Experts Customer Name

Q1:6 out of 10

Q2:Yes

Q3 & Q4:"Juan Ochoa is very personable and responsive."

Larry B. Verified Bartlett Tree Experts Customer Name

Q1:6 out of 10

Q2:No

Q3 & Q4:"I can't think of anything offhand."

Bob C. Verified Bartlett Tree Experts Customer Name

Q1:6 out of 10

Q2:Yes

Q3 & Q4:"They came when they said they would, and they stuck to their estimate."

Lisa B. Verified Bartlett Tree Experts Customer Name

Q1:5 out of 10

Q2:No

Q3 & Q4:"They were very prompt."

Hadley D. Verified Bartlett Tree Experts Customer Name

Q1:3 out of 10

Q2:Yes

Q3 & Q4:"They keep coming back, because they are consistent."

Bartlett Tree Experts

Company Philosophy

Map

Customer Satisfaction

Company Credentials

Customer Loyalty

Diamond Certified Qualification

Verbatim Survey Responses From Only Verified Customers

Company Capabilities Table

Survey Responses For

Bartlett Tree Experts