Independently Rated Highest in Quality
Originally Earned:
May 2009
We declare that Bacchus Jaguar/Land Rover Service HAS QUALIFIED for and continues to meet the Ongoing Research and Rating Requirements for Diamond Certified® status.
Certificate #1537
(925) 829-5930
6310 Houston Place, Unit B
Dublin, CA 94568
Located in Dublin, Bacchus Jaguar/ Land Rover Service has enjoyed steady expansion and a growing customer base since opening its doors in 2005. Much of its success can be attributed to the experience of owner Sheik Bacchus. He brings to the company ten years experience working with Jaguar/Land Rover dealerships, a service-oriented philosophy and a true passion for his work.

The shop specializes in Jaguar, Land Rover and European-made vehicles. They provide the same services as a dealership in a more personal environment, but without the dealership price tag. On-staff technicians are ASE Certified and factory-trained by Jaguar and Land Rover. They're qualified and experienced in maintenance and servicing as well as diagnostics and repair work. Mr. Bacchus personally supervises and inspects the work on all vehicles. No vehicle leaves the shop without his express consent. He communicates with the customer throughout the repair or service process, keeping them informed of any problems or delays. The vehicle is returned in immaculate condition.

Bacchus Jaguar/Land Rover backs all of their work with a 2 year/24K guarantee. For your convenience they offer Saturday hours and accept major credit cards. They invite you to come experience automotive service at its finest.

Company Philosophy

"Taking care of the customer is just as critical as taking care of their vehicle. We give them the same quality work they’d get at a dealership for less money and with more personal attention. The job is done right the first time and to the customer’s complete satisfaction.”
Serving Alameda and Contra Costa CountiesDiagnostics
Electrical Systems
Engine Work
European-Make Vehicles
Jaguar and Land Rover Specialist
Oil Changes Repair

Map

Javascript is required to view this map.
Findings based on statistically reliable research from 100 surveys

Customer Satisfaction

Survey Question: On a scale of 1 to 10 how satisfied were you with the quality you received?
Chart.

Company Credentials

Workers Compensation
Liability Insurance
License Verification
Business Practices
Current Complaint File

Customer Loyalty

Survey Question: If you needed this product or service in the future, would you use this company again?
Chart.
96%
n = 100

Diamond Certified Qualification

Based on 100 customer surveys, we declare
Bacchus Jaguar/Land Rover Service
has passed all rating steps and has earned
The Diamond Certified Award
No. 1537
Continuously qualified since May 2009.
David Pak
Director of Ratings Research
American Ratings Corporation

Verbatim Survey Responses From Only Verified Customers

"His knowledge about certain cars."

–A.A.

"They are right across the street. They are very flexible and they get the job done fast. They do an excellent job. I use them a lot."

–J.M.A.
Research conducted by American Ratings Corporation. Ratings Methodology

Company Capabilities Table

Bacchus Jaguar/Land Rover Service
6310 Houston Place, Unit B
Dublin, CA 94568
(925) 829-5930
(925) 829-5916 fax
Mon - Fri: 7:30am - 6pm
Sat: 7:30am - 3pm
Serving Alameda and Contra Costa Counties
3
247697
Liability Insurance, Worker's Compensation
Sheik Bacchus, Owner