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B2 Perfection Auto Body provides a wide range of body and collision repair services for all types of vehicles at its Sunnyvale facility, including alignment and suspension repairs, frame straightening, painting and detailing, and more. For the convenience of its clients, the company works with all major insurance companies, provides 24-hour onsite towing, offers local customer pick-up and delivery, and backs all its work with a lifetime warranty.
Manager Blake Volgenau says B2 Perfection Auto Body’s biggest assets are its meticulous attention to detail and dedication to quality, both of which extend throughout every aspect of the company’s operations. “From the highest quality materials and machinery to the best technicians, we strive for excellence in everything we do. We want our repairs to last forever.”
B2 Perfection Auto Body takes a highly personalized approach to dealing with customers, from teaching them about the specifics of their repairs to making multiple phone calls throughout the process to ensure they’re up-to-date. “This isn’t an in-and-out type of shop,” says Mr. Volgenau. “We like to develop relationships with our customers and really get to know them. We consider ourselves a big family, and our customers are an important part of it.”
“Our customers always come first, and it’s been that way since the first day we opened. For us, customer satisfaction is dependent on three things: quality, service and cost. That’s why our customers return for more work and refer us to others—they know they’re going to receive the highest quality auto body services at the best prices on the market.”
Serving Santa Clara County
Auto Body Repair
Alignment & Suspension Repair
24-Hour Onsite Towing
Local Customer Pickup & Delivery
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"I would recommend them.""The attention to detail"
"They're detail-oriented and professional.""They did a great job and they have good customer service."
"They're very thorough.""They did a really nice job with my car, they handled everything, and any problem I had they jumped right on and fixed. They've worked on three of my cars within the past five years and I'm very satisfied with them. They're very good, very courteous, and right on time."
"They do a good job with what they do.""They were very professional, they gave me a good rate, and they did the job very well. "
"They're the best at getting the job done, they do excellent work, and they have very competitive pricing. ""The customer service and working with Blake, I've worked with him for three different cars and he's great. "
"They're very reliable and they do high-quality work.""The interaction with their staff"
"They are really good. They talked to me in detail about my options, and they made an effort to keep my costs low.""I like that when I came in, they wanted to fix my car. The first place I checked out wouldn't even work on it. They were really friendly and kept asking me about myself. They made me very comfortable. They also have a nice little flowerbed out front which I always notice now when I drive by."
"They're very professional, they do an excellent job, and they always try to keep the customer happy.""The car looked great when the job was done."
"The finish was very beautiful. ""The price is very reasonable. I was very satisfied."
"The quality of the work is very high. Their response is always timely.""The high quality of the work"
"Responsive and timely""The work was done per specification. They did everything just right."
"They do good work as promised. They stand behind their work.""They did a perfect job. My car was just like brand new after they did their work. They got me a rental car from their budget."
"Highly recommended""Customer service, they bent over backwards to please me."
"They do a great job.""The car was like brand new when they finished the job. They even cleaned it inside and outside for us."
"I was going to use them a second time, but they are rather expensive. With that particular car, I decided not to. I went with somebody cheaper. If I had a brand new BMW, I certainly would use them.""They were very thorough in explaining what they were going to do , how they arrived at their assessment, what it would cost, and what needed to be done."
"They are very friendly.""They charged what the work was worth. They don't do what is not needed."
"It's perfect work and service.""The manager is very courteous and keeps his promises."
"They were very attentive to my needs, and listened and went above and beyond.""Excellent customer service, they kept me in the loop."
"I would recommend them to anybody.""I don't have any complaints."
"They seem to do everything they need to.""They're just good."
"They're super professional. They're really reliable. The quality of work and transparency are extremely high.""They delivered on my expectations. They told me what they were going to do, and they did it."
"Everybody was very considerate. They tried to get the work done for me very fast, and everybody was very courteous.""I can't say that there was anything that was best."
"Very personable and professional individuals""The quality of the work, they take an interest in what you need to have done to your car, and they do it. I looked at several body shops on the Internet, and they had the highest review that I found."
"They are a wonderful service.""They're very easy to deal with, they do great work, and they are very upfront about expectations."
"They're great. Use them.""Quality of the work, it's a very civilized interior, much more so than other car places."
"That it's a well-run, professional paint and body shop, I've had work done by Brad at B2 Perfection and a shop that he worked at in the past. He's very good.""Honest, quick, and I like the thorough, accurate, and computerized appraisals. He has a good bunch of workers and he has a clean, well organized shop."
"They are very good. I like them a lot.""The quality, the pricing, their professionalism, and they went the extra mile to make sure I was very happy with everything."
"The shop is very clean and professional. I thought they did a really good job. ""I liked the owner and the people. They answered questions, they were helpful with the insurance, and they did good work. "
"They do great work. ""The quality of the work and the way they take care of you"
"The quality of the work was good and it's a nice shop.""The quality of work and the professionalism"
"The service and people were great, with the exception of some small concerns. I thought the quality of the work was very good.""They were approachable and timely."
"Very professional, and they go out of their way for you.""I liked the work they did and the people. They explained everything and they were very helpful."
"B2 Perfection Auto Body is the best performing auto body shop I have ever used anywhere, with the best results I have ever seen.""I like everything about this company, the people, the quality of the work, their professionalism, their spirit, their attitude, their customer service, just everything about them. "
"They do excellent work, they are really nice people, and they certainly know what they are doing.""The sheer magnitude and quality of their work speaks for itself in how wonderful they are for car owners to have available."
"They are very attentive and they do a good job.""They were excellent at communications with their very detailed information and the staff is all very friendly."
"They do quality work and they got my car done quickly.""I liked how quickly they got my car back to me."
"They did a good job and they were very efficient.""The quality of the work was great."
"They pride themselves on providing excellent service and they made sure that I was 100% satisfied.""They have excellent communications and they update the progress of the car with photos via email."
"They are very attentive, they do high quality work, and they really go out of their way to make sure you are happy.""The personal attention"
"They were very good to work with and they explained everything in detail before they did the work.""They are very friendly."
"The owner is really great, they have a clean shop, the paint booths are top quality, and the inspectors that check out the work before they give you your car are excellent.""Their attention to detail and their extra effort to make sure everything is perfect."
"It is worth getting a quote from them. They were cheerful and professional.""We had some complicated work due to having two accidents at one time. They did a really good job of keeping the paperwork and communications organized."
"The service is pretty good.""They were quick and they sent frequent updates."
"They are very professional. They did the work very quickly.""Their communications are very good, they updated me regularly."
"They have excellent personal communications. You felt like a friend, and they really give you the details about what to expect.""Everyone there was very friendly and always very helpful."
"They are very honest and the quality of their work is very good.""The quality of the work and their friendly service"
"They do high quality work and they are very reliable.""They were very professional and very friendly."
"They do quality work. Their customer service communications, scheduling, and updates are excellent.""The quality of their work"
"They pay great attention to detail and they do outstanding work.""The quality of their work"
"They provide really good service.""They are very knowledgeable."
"They are really easy to talk to and very friendly.""They are very honest and they seem willing to work with us on the pricing."
"From the front desk through to the mechanics and the bill, they are very professional and very customer service oriented.""They kept me posted every step of the way."
"They are very good at what they do. They are the best shop in town.""They stand behind their work and the quality of their work is excellent."
"I would say to hire them.""I didn't have to deal with any of the insurance headaches."
"Rudy was very transparent in explaining all the work and took the time to show me where he could save me some money.""They really took a lot of care with my car. They take pride in their work and it shows in the finished product."
"They are very professional and the progress updates are very helpful.""Josh is very professional, kind, and helpful."
"They do good work at a fair price.""John"
"They are a very good shop and they take good care of their customers.""The staff was very personable."
"They are high quality and they will work with you if you have a budget.""I loved working directly with John."
"They are very friendly and they go out of their way to meet your needs.""Their professionalism, and they were very easy to work with. They gave you options to save money."
"They are very detail-oriented. They really go the extra mile. They are also very service oriented and I would highly recommend them to anybody. I have used them twice now. I am very pleased with every aspect of working with them.""Their attention to detail"
"They are very reliable, very qualified, and they are very professional.""They deliver on what they say and they are very good about explaining what to expect."
"They are very professional. They care about both you and your car.""They are so good. They are a professional's profession."
"They were very professional, helpful, and very accommodating about my scheduling needs.""They were always helpful, professional, and easy to schedule the work with."
"They have very high, excellent service. ""The level of attention, the detailed communication, and the results were great."
"They are very genuine. I would recommend them to anyone who asked me about them. ""I liked their manager, Blake."
"I felt like they were really taking care of my problem, not just taking money from me.""They kept me updated with pictures and details about the work progress."
"They did a great job. My car looks like new. They were very professional.""The quality, and they were great at the color matching and the work was finished early. I liked the email notices of the progress."
"They make their customers feel like they come first.""Their responsiveness and accountability"
"They were very good. I would recommend them.""They were attentive to my scheduling needs."
"They are very reliable.""They follow up regularly and I got my car back earlier than planned."
"They are the best I have ever worked with. They are the only body shop I will ever use.""They are very professional, friendly, and Blake is very generous with his time and very thoughtful about what is important to the customer."
"They have excellent customer service. The staff is all great and the owner, Brad, is very hands-on. He seems to take a personal interest in every customer and making sure they are happy with their car when they are done repairing it.""They really care. You can tell they take a personal interest to stand behind their work. I really liked that they took progress pictures and emailed them to me."
"They are a quality shop with very friendly staff. They are very good at keeping you up to date.""The finished work made my car look brand new."
"They do a good job.""The people there were very nice and they did what they said they were going to do."
"They do great work.""They did great work."
"They were good but they are expensive.""Their professionalism, politeness, and the excellent communication of constantly keeping in touch on the progress of the car"
"They were honest, sincere, and they did a good job.""The staff is very dedicated and really take care of you."
"I would give them an '11', top-notch quality, and they did what they said they would. ""The results were outstanding."
"They did a good job and on time.""Their customer service, they were courteous and they kept within the planned budget."
"For me, the scheduling and service was fast and it was very easy and convenient.""I felt like I could trust the quality of the work."
"I would recommend them.""The service, the people are very polite and friendly. They're really good."
"I had no problems, it was very quick, they gave me an estimate, and the car was done.""The car was immaculate. I was satisfied. "
"They are very good with customers and they do a pretty fantastic job with what they promise. Estimates are right on the dot.""I like that they hold to their commitment regarding when they will get it done and how much the work will cost."
"They fixed it in a short time and they made it work.""They gave me a quote and a time frame and they met everything."
"I really like the interaction with Brad. They're very upfront about what should be done and shouldn't be done. I didn't get the impression that they were out to make a buck. I like the overall attitude and I like the way they go about doing business.""The quality of work and the customer service"
"They're pretty professional.""They did a good job."
"They are friendly and competent.""They are very credible and they kept me informed about what was going on. They communicated well."
"They were friendly and they did a good job.""I trusted them and the work was finished when they said it would be."
"That they are very professional and everything is organized.""They explained everything to me and kept me updated."
"The owner works really well with the customer. In my case, he exceeded my expectations. If you ever need body work done, go to B2.""They were easy to work with. They worked very well with my insurance company and all aspects of the repair were very good from start to finish."
"Use them.""They did a good job and there were no problems."
"They are professional and they do good work. ""I thought that they worked hard to do a good job and kept me updated with everything."
"Their car repair auto body services are very good. ""We are amazed, pleased, and very satisfied with how our car looks now, considering how it looked before from the accident. We are actually surprised how great it looks because it is so much better than what we thought it would look. "
"They do quality work.""They were very kindly and quick to get the work done."
"They care about what you want. They are willing to go out of their way to make sure you are happy.""They really helped with the insurance company, so that I did not have to pay for anything I wasn't supposed to. "
"They did good work.""Their workmanship"
"They were very thorough.""I liked working with Blake, he was very knowledgeable and personable."
"They did a good job.""The workmanship"
"They treat their customers very well. They really make sure that you are happy with the work they have done for you.""Their staff is very friendly, courteous, and the quality of the work is excellent."
"They were reliable. John, the person I worked with, was very thorough. The quality of the repairs were great.""Their reliability, thoroughness, and the finished work was great."
"They do good work and they are very conscientious.""They jumped through some hoops to work with the insurance company to pay most of the work."
"They are a good quality shop and the price was reasonable.""They do really good work and they stand behind their work."
"They are reliable and they do good work.""They did the work they promised."
"If you have a problem, go there and talk with Blake.""They were honest and they did what they committed to do."
"They have great customer service, they were very responsive to my scheduling needs, and kept me updated. ""Their professionalism"
"They are very good.""Their attention to detail"
"They are excellent. I would recommend them to anyone who asks me.""I especially liked Blake. He was very easy to work with and very thorough."
"They are very good.""The staff was very friendly and they detailed the car so it was gorgeous. "
"They are a good shop to go to.""They have very good communication and they send progress emails."
"They are a good quality shop.""I really liked working directly with Brad."
"They are honest.""They were friendly, patient, and they did the work on time. "
"They are very friendly. I think they do a good job keeping us informed about the progress of the work. They send us pictures and keep us in the loop.""I like that when they give the car back, it looks like professional quality work."
"They are good for BMW vehicles and they gave my car back on time.""That they are punctual and good at the work they do"
"They are pretty careful about assessing just what should be done and making sure that the job you want them to do will be completed correctly.""When I did find something that was questionable, they were quick to address my concerns."
"They're quick, responsive, and the work is pretty good.""The customer service was good. They 're very responsive. "
"They do a good job but some people may have a hard time scheduling an appointment.""I like the quality of the work that they do."
"They do a good job.""They were very prompt and on time."
"They fixed my car.""They fixed my car."
"They were economical. Communication wasn't very good.""The price"
"I would refer them to others. They are a little costly, but they are genuine.""The competency and quality service, they are mindful of the work that is going on."
"They were very professional and did a very good job. John, the person I worked with, was very helpful and very good to work with.""Their quality of work"
"I'd recommend it. The quality is good and everything is taken care of.""I felt like the gentleman I dealt with was looking out for my best interests and set me up with quality. I don't remember his name."
"They are pretty good with their estimate and quality of service.""The estimates"
"The end product is very good.""The paint and the work, when they were finished, it looked very good."
"They are good at navigating the insurance company process.""They are very experienced."
"They did pretty good work.""They are very friendly."
"They are a good body shop.""The whole experience was very good, completely no hassle from start to finish."
"They were attentive to my needs.""They delivered on what they said they would."
"They do a reasonable job for what they charge.""They are conveniently located to my home."
"The service was excellent, start to finish.""The quality of their work"
"They provide really excellent work. They were very friendly, personable, and they got back to me right away. They worked out a special payment plan.""They were very friendly, kept in communication with me for updates on the work. and the quality of the finished work was very good."
"They have the best service, they treat you like family, and I have already recommended two other people I know to use them.""The staff is great. The work was fantastic, the prices were fair, and Raul is especially nice and very professionally."
"They tailor to the customers and they are flexible.""Their prompt response for an appointment, follow-up and their flexibility with the pricing"
"They try their best to satisfy the customer. They repainted twice for me until I was satisfied.""The staff was great."
"They do good work, but it took too long.""The quality of their work is okay and they treat their customers very well."
"They are a good service place to take your car for repairs.""Their honesty"
"They are very understanding, patient and helpful.""The detailing was very good. The staff was great and the car looked great."
"It takes time to negotiate with the insurance company. B2 Perfection takes up some time but it's beneficial versus going to the shop that the insurance company provides. You spend more time with them, but it's worth it.""They have good quality in general."
"One of the good shops to go to in the Bay Area""Very courteous, polite, and on time"
"It's a good and reliable body shop, and they should consider it as one of the options.""They were pretty good. They took care of the problem, and they were professional. When there was a problem, they should have solved during the regular service I took it back, and they fixed it."
"They are professional and I would recommend them.""They did all the insurance claim paperwork."
"John is very good to work with.""They are honest. They did what they said they were going to."
"They are one of the better body shop options around.""They were very clear on what was to be done."
"They are competitive and the quality is good.""The staff are all friendly and knowledgeable."
"The quality of the repair is good. ""They did a very good job with the damages that they did fix."
"To be honest, I probably wouldn't refer others.""The fact that they detail your car when you have a service there. They did a really good job of doing a full detail, and I really loved that. Also I loved their staff, because everyone I worked with was really personable and friendly."
"I would tell them to find some other place.""The staff was very nice. I liked the email updates."
"I can't answer this question.""It's close to where I live."
"If they want poor customer service, they should go there. But if they don't, then they should stay away.""The body work was good quality work."