B2 Perfection Auto Body

B2 Perfection Auto Body: Average 9.2 out of 10 based on 100 unique customer surveys of these open ended questions.

Customer Name

First name and last initial used to protect the privacy of the customer.

Verified Customer Name

Confidential surveys were conducted by telephone so that the customers' identity and actual purchase were confirmed.

Survey Question: On a scale of 1 to 10 how satisfied were you with the quality you received?

Customer Satisfaction Rating

Survey Question: If you need this product or service in the future, would you use this company again?

Customer's Intent to Return

Q3 & Q4

Survey Question: When you think about this company, what would you like to tell other consumers? What did you like best about this company?

Verbatim Customer Survey Response Based on Last Purchase Experience

Diane O. Verified B2 Perfection Auto Body Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"That it's a well-run, professional paint and body shop, I've had work done by Brad at B2 Perfection and a shop that he worked at in the past. He's very good."

"Honest, quick, and I like the thorough, accurate, and computerized appraisals. He has a good bunch of workers and he has a clean, well organized shop."

Emerick W. Verified B2 Perfection Auto Body Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"They are very good. I like them a lot."

"The quality, the pricing, their professionalism, and they went the extra mile to make sure I was very happy with everything."

Christine D. Verified B2 Perfection Auto Body Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"The shop is very clean and professional. I thought they did a really good job. "

"I liked the owner and the people. They answered questions, they were helpful with the insurance, and they did good work. "

Nuwan J. Verified B2 Perfection Auto Body Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"They do great work. "

"The quality of the work and the way they take care of you"

Sterling V. Verified B2 Perfection Auto Body Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"The quality of the work was good and it's a nice shop."

"The quality of work and the professionalism"

Tarun M. Verified B2 Perfection Auto Body Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"The service and people were great, with the exception of some small concerns. I thought the quality of the work was very good."

"They were approachable and timely."

Jimmy T. Verified B2 Perfection Auto Body Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"Very professional, and they go out of their way for you."

"I liked the work they did and the people. They explained everything and they were very helpful."

Naveen C. Verified B2 Perfection Auto Body Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"B2 Perfection Auto Body is the best performing auto body shop I have ever used anywhere, with the best results I have ever seen."

"I like everything about this company, the people, the quality of the work, their professionalism, their spirit, their attitude, their customer service, just everything about them. "

Johnny S. Verified B2 Perfection Auto Body Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"They do excellent work, they are really nice people, and they certainly know what they are doing."

"The sheer magnitude and quality of their work speaks for itself in how wonderful they are for car owners to have available."

Vivian Y. Verified B2 Perfection Auto Body Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"They are very attentive and they do a good job."

"They were excellent at communications with their very detailed information and the staff is all very friendly."

Lisa R. Verified B2 Perfection Auto Body Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"They do quality work and they got my car done quickly."

"I liked how quickly they got my car back to me."

Janie C. Verified B2 Perfection Auto Body Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"They did a good job and they were very efficient."

"The quality of the work was great."

Stephanie H. Verified B2 Perfection Auto Body Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"They pride themselves on providing excellent service and they made sure that I was 100% satisfied."

"They have excellent communications and they update the progress of the car with photos via email."

Elizabeth H. Verified B2 Perfection Auto Body Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"They are very attentive, they do high quality work, and they really go out of their way to make sure you are happy."

"The personal attention"

Cecelia E. Verified B2 Perfection Auto Body Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"They were very good to work with and they explained everything in detail before they did the work."

"They are very friendly."

Chris V. Verified B2 Perfection Auto Body Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"The owner is really great, they have a clean shop, the paint booths are top quality, and the inspectors that check out the work before they give you your car are excellent."

"Their attention to detail and their extra effort to make sure everything is perfect."

John W. Verified B2 Perfection Auto Body Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"It is worth getting a quote from them. They were cheerful and professional."

"We had some complicated work due to having two accidents at one time. They did a really good job of keeping the paperwork and communications organized."

Praveen V. Verified B2 Perfection Auto Body Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"The service is pretty good."

"They were quick and they sent frequent updates."

Randy N. Verified B2 Perfection Auto Body Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"They are very professional. They did the work very quickly."

"Their communications are very good, they updated me regularly."

Christine M. Verified B2 Perfection Auto Body Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"They have excellent personal communications. You felt like a friend, and they really give you the details about what to expect."

"Everyone there was very friendly and always very helpful."

Gautham J. Verified B2 Perfection Auto Body Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"They are very honest and the quality of their work is very good."

"The quality of the work and their friendly service"

Jean B. Verified B2 Perfection Auto Body Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"They do high quality work and they are very reliable."

"They were very professional and very friendly."

Rodney W. Verified B2 Perfection Auto Body Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"They do quality work. Their customer service communications, scheduling, and updates are excellent."

"The quality of their work"

Keith H. Verified B2 Perfection Auto Body Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"They pay great attention to detail and they do outstanding work."

"The quality of their work"

Wei S. Verified B2 Perfection Auto Body Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"They provide really good service."

"They are very knowledgeable."

Pei L. Verified B2 Perfection Auto Body Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"They are really easy to talk to and very friendly."

"They are very honest and they seem willing to work with us on the pricing."

Anthony D. Verified B2 Perfection Auto Body Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"From the front desk through to the mechanics and the bill, they are very professional and very customer service oriented."

"They kept me posted every step of the way."

Gilbert R. Verified B2 Perfection Auto Body Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"They are very good at what they do. They are the best shop in town."

"They stand behind their work and the quality of their work is excellent."

Ryan P. Verified B2 Perfection Auto Body Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"I would say to hire them."

"I didn't have to deal with any of the insurance headaches."

Nahid H. Verified B2 Perfection Auto Body Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"Rudy was very transparent in explaining all the work and took the time to show me where he could save me some money."

"They really took a lot of care with my car. They take pride in their work and it shows in the finished product."

Dong L. Verified B2 Perfection Auto Body Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"They are very professional and the progress updates are very helpful."

"Josh is very professional, kind, and helpful."

Dale D. Verified B2 Perfection Auto Body Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"They do good work at a fair price."

"John"

Jadish P. Verified B2 Perfection Auto Body Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"They are a very good shop and they take good care of their customers."

"The staff was very personable."

Cameron O. Verified B2 Perfection Auto Body Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"They are high quality and they will work with you if you have a budget."

"I loved working directly with John."

Richard S. Verified B2 Perfection Auto Body Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"They are very friendly and they go out of their way to meet your needs."

"Their professionalism, and they were very easy to work with. They gave you options to save money."

Clarence C. Verified B2 Perfection Auto Body Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"They are very detail-oriented. They really go the extra mile. They are also very service oriented and I would highly recommend them to anybody. I have used them twice now. I am very pleased with every aspect of working with them."

"Their attention to detail"

Heng L. Verified B2 Perfection Auto Body Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"They are very reliable, very qualified, and they are very professional."

"They deliver on what they say and they are very good about explaining what to expect."

Keith P. Verified B2 Perfection Auto Body Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"They are very professional. They care about both you and your car."

"They are so good. They are a professional's profession."

Sargam C. Verified B2 Perfection Auto Body Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"They were very professional, helpful, and very accommodating about my scheduling needs."

"They were always helpful, professional, and easy to schedule the work with."

Sergey Z. Verified B2 Perfection Auto Body Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"They have very high, excellent service. "

"The level of attention, the detailed communication, and the results were great."

Ann W. Verified B2 Perfection Auto Body Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"They are very genuine. I would recommend them to anyone who asked me about them. "

"I liked their manager, Blake."

Vigay C. Verified B2 Perfection Auto Body Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"I felt like they were really taking care of my problem, not just taking money from me."

"They kept me updated with pictures and details about the work progress."

Siarhei T. Verified B2 Perfection Auto Body Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"They did a great job. My car looks like new. They were very professional."

"The quality, and they were great at the color matching and the work was finished early. I liked the email notices of the progress."

Dan T. Verified B2 Perfection Auto Body Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"They make their customers feel like they come first."

"Their responsiveness and accountability"

Praveen K. Verified B2 Perfection Auto Body Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"They were very good. I would recommend them."

"They were attentive to my scheduling needs."

Leann P. Verified B2 Perfection Auto Body Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"They are very reliable."

"They follow up regularly and I got my car back earlier than planned."

Matt D. Verified B2 Perfection Auto Body Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"They are the best I have ever worked with. They are the only body shop I will ever use."

"They are very professional, friendly, and Blake is very generous with his time and very thoughtful about what is important to the customer."

Ayaka S. Verified B2 Perfection Auto Body Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"They have excellent customer service. The staff is all great and the owner, Brad, is very hands-on. He seems to take a personal interest in every customer and making sure they are happy with their car when they are done repairing it."

"They really care. You can tell they take a personal interest to stand behind their work. I really liked that they took progress pictures and emailed them to me."

David F. Verified B2 Perfection Auto Body Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"They are a quality shop with very friendly staff. They are very good at keeping you up to date."

"The finished work made my car look brand new."

Jiebo X. Verified B2 Perfection Auto Body Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"They do a good job."

"The people there were very nice and they did what they said they were going to do."

Candy D. Verified B2 Perfection Auto Body Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"They do great work."

"They did great work."

Sarah M. Verified B2 Perfection Auto Body Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"They were good but they are expensive."

"Their professionalism, politeness, and the excellent communication of constantly keeping in touch on the progress of the car"

Shireesh A. Verified B2 Perfection Auto Body Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"They were honest, sincere, and they did a good job."

"The staff is very dedicated and really take care of you."

Danielle R. Verified B2 Perfection Auto Body Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"I would give them an '11', top-notch quality, and they did what they said they would. "

"The results were outstanding."

Teresa H. Verified B2 Perfection Auto Body Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"They did a good job and on time."

"Their customer service, they were courteous and they kept within the planned budget."

Salahu A. Verified B2 Perfection Auto Body Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:

"They are friendly and competent."

"They are very credible and they kept me informed about what was going on. They communicated well."

Sanford W. Verified B2 Perfection Auto Body Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:

"They were friendly and they did a good job."

"I trusted them and the work was finished when they said it would be."

Moez H. Verified B2 Perfection Auto Body Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:

"That they are very professional and everything is organized."

"They explained everything to me and kept me updated."

Robert C. Verified B2 Perfection Auto Body Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:

"The owner works really well with the customer. In my case, he exceeded my expectations. If you ever need body work done, go to B2."

"They were easy to work with. They worked very well with my insurance company and all aspects of the repair were very good from start to finish."

Don W. Verified B2 Perfection Auto Body Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:

"Use them."

"They did a good job and there were no problems."

Pinkesh Z. Verified B2 Perfection Auto Body Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:

"They are professional and they do good work. "

"I thought that they worked hard to do a good job and kept me updated with everything."

Guang Y. Verified B2 Perfection Auto Body Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:

"Their car repair auto body services are very good. "

"We are amazed, pleased, and very satisfied with how our car looks now, considering how it looked before from the accident. We are actually surprised how great it looks because it is so much better than what we thought it would look. "

Mark P. Verified B2 Perfection Auto Body Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:

"They do quality work."

"They were very kindly and quick to get the work done."

Mahzad S. Verified B2 Perfection Auto Body Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:

"They care about what you want. They are willing to go out of their way to make sure you are happy."

"They really helped with the insurance company, so that I did not have to pay for anything I wasn't supposed to. "

Donald G. Verified B2 Perfection Auto Body Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:

"They did good work."

"Their workmanship"

Tonya S. Verified B2 Perfection Auto Body Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:

"They were very thorough."

"I liked working with Blake, he was very knowledgeable and personable."

Yuka S. Verified B2 Perfection Auto Body Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:

"They did a good job."

"The workmanship"

Juan H. Verified B2 Perfection Auto Body Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:

"They treat their customers very well. They really make sure that you are happy with the work they have done for you."

"Their staff is very friendly, courteous, and the quality of the work is excellent."

Andy C. Verified B2 Perfection Auto Body Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:

"They were reliable. John, the person I worked with, was very thorough. The quality of the repairs were great."

"Their reliability, thoroughness, and the finished work was great."

Bill C. Verified B2 Perfection Auto Body Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:

"They do good work and they are very conscientious."

"They jumped through some hoops to work with the insurance company to pay most of the work."

Rouben B. Verified B2 Perfection Auto Body Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:

"They are a good quality shop and the price was reasonable."

"They do really good work and they stand behind their work."

Arif C. Verified B2 Perfection Auto Body Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:

"They are reliable and they do good work."

"They did the work they promised."

Maten N. Verified B2 Perfection Auto Body Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:

"If you have a problem, go there and talk with Blake."

"They were honest and they did what they committed to do."

Aleksey I. Verified B2 Perfection Auto Body Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:

"They have great customer service, they were very responsive to my scheduling needs, and kept me updated. "

"Their professionalism"

Jason O. Verified B2 Perfection Auto Body Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:

"They are very good."

"Their attention to detail"

Gopinath L. Verified B2 Perfection Auto Body Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:

"They are excellent. I would recommend them to anyone who asks me."

"I especially liked Blake. He was very easy to work with and very thorough."

Connie K. Verified B2 Perfection Auto Body Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:

"They are very good."

"The staff was very friendly and they detailed the car so it was gorgeous. "

Clovis C. Verified B2 Perfection Auto Body Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:

"They are a good shop to go to."

"They have very good communication and they send progress emails."

Rebecca W. Verified B2 Perfection Auto Body Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:

"They are a good quality shop."

"I really liked working directly with Brad."

John B. Verified B2 Perfection Auto Body Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:

"They are honest."

"They were friendly, patient, and they did the work on time. "

Pavan A. Verified B2 Perfection Auto Body Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:

"The end product is very good."

"The paint and the work, when they were finished, it looked very good."

Chinyin L. Verified B2 Perfection Auto Body Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:

"They are good at navigating the insurance company process."

"They are very experienced."

Yu C. Verified B2 Perfection Auto Body Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:

"They did pretty good work."

"They are very friendly."

Gerry K. Verified B2 Perfection Auto Body Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:

"They are a good body shop."

"The whole experience was very good, completely no hassle from start to finish."

Rekha P. Verified B2 Perfection Auto Body Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:

"They were attentive to my needs."

"They delivered on what they said they would."

Andrew S. Verified B2 Perfection Auto Body Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:

"They do a reasonable job for what they charge."

"They are conveniently located to my home."

Vivek S. Verified B2 Perfection Auto Body Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:

"The service was excellent, start to finish."

"The quality of their work"

Brittany R. Verified B2 Perfection Auto Body Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:

"They provide really excellent work. They were very friendly, personable, and they got back to me right away. They worked out a special payment plan."

"They were very friendly, kept in communication with me for updates on the work. and the quality of the finished work was very good."

Manuel V. Verified B2 Perfection Auto Body Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:

"They have the best service, they treat you like family, and I have already recommended two other people I know to use them."

"The staff is great. The work was fantastic, the prices were fair, and Raul is especially nice and very professionally."

Chad S. Verified B2 Perfection Auto Body Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:

"They tailor to the customers and they are flexible."

"Their prompt response for an appointment, follow-up and their flexibility with the pricing"

Ronny L. Verified B2 Perfection Auto Body Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:

"They try their best to satisfy the customer. They repainted twice for me until I was satisfied."

"The staff was great."

Yun L. Verified B2 Perfection Auto Body Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:

"They do good work, but it took too long."

"The quality of their work is okay and they treat their customers very well."

Kartik R. Verified B2 Perfection Auto Body Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:

"They are a good service place to take your car for repairs."

"Their honesty"

Bahram N. Verified B2 Perfection Auto Body Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:

"They are very understanding, patient and helpful."

"The detailing was very good. The staff was great and the car looked great."

Shishir J. Verified B2 Perfection Auto Body Customer Name

Q1:7 out of 10

Q2:Yes

Q3 & Q4:

"They are professional and I would recommend them."

"They did all the insurance claim paperwork."

Dave A. Verified B2 Perfection Auto Body Customer Name

Q1:7 out of 10

Q2:Yes

Q3 & Q4:

"John is very good to work with."

"They are honest. They did what they said they were going to."

Vinay B. Verified B2 Perfection Auto Body Customer Name

Q1:7 out of 10

Q2:Yes

Q3 & Q4:

"They are one of the better body shop options around."

"They were very clear on what was to be done."

Sudarshan L. Verified B2 Perfection Auto Body Customer Name

Q1:7 out of 10

Q2:Yes

Q3 & Q4:

"They are competitive and the quality is good."

"The staff are all friendly and knowledgeable."

Jimmy H. Verified B2 Perfection Auto Body Customer Name

Q1:6 out of 10

Q2:No

Q3 & Q4:

"I would tell them to find some other place."

"The staff was very nice. I liked the email updates."

Andrew S. Verified B2 Perfection Auto Body Customer Name

Q1:1 out of 10

Q2:No

Q3 & Q4:

"If they want poor customer service, they should go there. But if they don't, then they should stay away."

"The body work was good quality work."

B2 Perfection Auto Body

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