Independently Rated Highest in Quality
S i x t h
Consecutive Year
Originally Earned:
December 2011
We declare that B2 Perfection Auto Body HAS QUALIFIED for and continues to meet the Ongoing Research and Rating Requirements for Diamond Certified® status.
Certificate #1799
(408) 800-1693
150 North Wolfe Road
Sunnyvale, CA 94086
Tristin Wurzbach, Estimator

B2 Perfection Auto Body provides a wide range of body and collision repair services for all types of vehicles at its Sunnyvale facility, including alignment and suspension repairs, frame straightening, painting and detailing, and more. For the convenience of its clients, the company works with all major insurance companies, provides 24-hour onsite towing, offers local customer pick-up and delivery, and backs all its work with a lifetime warranty.

Estimator Tristin Wurzbach says B2 Perfection Auto Body’s biggest assets are its meticulous attention to detail and dedication to quality, both of which extend throughout every aspect of the company’s operations. “From the highest quality materials and machinery to the best technicians, we strive for excellence in everything we do. We want our repairs to last forever.”

B2 Perfection Auto Body takes a highly personalized approach to dealing with customers, from teaching them about the specifics of their repairs to making multiple phone calls throughout the process to ensure they’re up-to-date. “This isn’t an in-and-out type of shop,” says Mr. Wurzbach. “We like to develop relationships with our customers and really get to know them. We consider ourselves a big family, and our customers are an important part of it.”

Company Philosophy

“Our customers always come first, and it’s been that way since the first day we opened. For us, customer satisfaction is dependent on three things: quality, service and cost. That’s why our customers return for more work and refer us to others—they know they’re going to receive the highest quality auto body services at the best prices on the market.”

Serving Santa Clara County

Auto Body Repair
Collision Repair
Detailing
Alignment & Suspension Repair
Frame Straightening
24-Hour Onsite Towing
Local Customer Pickup & Delivery

Chief EZ Liner
Downdraft
Dupont
Dupont
Nova Verta
Pro Spot

Comparative Summary

Maintaining customer satisfaction is a crucial aspect of any business, but it’s even more important for auto body shops that have earned the prestigious Diamond Certified award. For B2 Perfection Auto Body, the key to achieving and maintaining high levels of customer satisfaction lies in its name: ensure every step of the body repair process is as close to perfect as possible. “Our...

Frequently Asked Questions

Q: How far in advance do I need to schedule my appointment?
A: "We like to schedule appointments at least one week in advance so we can ensure everything is ready before our customers bring in their cars. There are a lot of things that have to be done, like ordering parts and getting insurance approval,...
Q: How long will it take to repair my car?
A: "It depends on the work, but we always consider our customers’ needs. For example, if you don’t have a rental car or if you’re going out of town soon, we’ll put more of a rush on your job. We do our best to accommodate each customer’s schedul...
Q: Does you provide a drop-off service?
A: "Yes, we offer pick-ups and drop-offs to customers within a 10-mile radius of our shop. Occasionally, we’ll make an exception and go further, but we like to keep it within a certain area."

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Industry Info

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Findings based on statistically reliable research from 175 surveys

Customer Satisfaction

Survey Question: On a scale of 1 to 10 how satisfied were you with the quality you received?
Chart.

Company Credentials

Workers Compensation
Liability Insurance
License Verification
Business Practices
Current Complaint File

Customer Loyalty

Survey Question: If you needed this product or service in the future, would you use this company again?
Chart.
97%
n = 175

Diamond Certified Qualification

Based on 175 customer surveys, we declare
B2 Perfection Auto Body
has passed all rating steps and has earned
The Diamond Certified Award
No. 1799
Continuously qualified since December 2011.
David Pak
Director of Ratings Research
American Ratings Corporation

Verbatim Survey Responses From Only Verified Customers

Ayush B. Verified Customer Name
"It is a really good place. The customer service is awesome. They keep the customers updated."
Research conducted by American Ratings Corporation. Ratings Methodology

Company Capabilities Table

B2 Perfection Auto Body
150 North Wolfe Road
Sunnyvale, CA 94086
(408) 800-1693
DCID4087393600

Mon – Fri: 8am – 5pm
Sat: 9am – 1pm (For Estimates Only)

Serving Santa Clara County

Brad Trost and Bill Nippes, Owners
27
35
237943
Liability Insurance, Workers' Compensation
California Autobody Association (CAA), Sunnyvale Chamber of Commerce
Best of Sunnyvale ( Ongoing ), Best of Yelp (2009)
2005
Auto Body Repair, Collision Repair, Detailing, Alignment & Suspension Repair, Frame Straightening, 24-Hour Onsite Towing, Local Customer Pickup & Delivery
Chief EZ Liner, Downdraft, Dupont, Nova Verta, Pro Spot
2,200
Vehicle Owners
Lifetime Guarantee on all Workmanship (As Long As Customer Owns The Car)
Santa Clara Auto Body

Photo & Video Gallery

Survey Responses For

B2 Perfection Auto Body

B2 Perfection Auto Body: Average 9.2 out of 10 based on 175 unique customer surveys of customer satisfaction.
Ayush B. Verified B2 Perfection Auto Body Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I liked the whole process. Brad used to keep sending me pictures to keep me up to date which was extremely nice. I always knew exactly what is going on."

"It is a really good place. The customer service is awesome. They keep the customers updated."

Barry T. Verified B2 Perfection Auto Body Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They work on all our cars and we have very expensive, high-end cars."

"The quality of the work and the finished product"

Daniel M. Verified B2 Perfection Auto Body Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They are the best in the San Jose area. They will do anything to make things right with your car. They are excellent to deal with."

"The way that they repair the cars is impeccable. They are perfectionists."

David F. Verified B2 Perfection Auto Body Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They are the most honest, accommodating, perfect, and awesome auto body place. I got in a hit and run and my daughter got in an accident. They made it alright. They make something that could be extremely irritating a pleasant experience."

"They made it right and they took good care of us."

Hilma M. Verified B2 Perfection Auto Body Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"The owner is very professional. He is not just happy doing an average job. He wants to do a great job."

"Attention to detail"

James M. Verified B2 Perfection Auto Body Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I think they did a great job. They communicated well. They did good quality, and they're straight forward."

"I had a specialty Mercedes come in, and they provided the custom parts I needed well. Generally they did a good job."

Jennifer L. Verified B2 Perfection Auto Body Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They got back to us when we called. They gave us a good deal. Our car was hit in an accident and they helped us figure out what to do."

"I thought that they were very professional. "

Jey S. Verified B2 Perfection Auto Body Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I would highly recommend them. They are a very impressive service."

"They explained everything and they kept me updated. They have great customer service. Brad is great."

Junko V. Verified B2 Perfection Auto Body Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They do a very thorough job. I'd tell anyone that they make sure it's done right."

"I liked the personalized service from the owner Brad. Brad is the one who exemplifies the best customer service. "

Ken J. Verified B2 Perfection Auto Body Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They did the job. They were prompt. They were courteous. They were professional. It's hard to imagine how they could have done a better job. I have a pickup truck that I damaged with a trailer. I plan on taking it to them to get fixed."

"The speed at which they worked was fast. They can make a car look basically brand new. They do exactly what you want them to do."

Maxime P. Verified B2 Perfection Auto Body Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They are friendly and they do a good job."

"As a business, they give good prices and help their customers."

Mehmet A. Verified B2 Perfection Auto Body Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"It's not just a business. It's a passion for these guys. They have such a detail-oriented perspective for quality."

"They stand behind their work. The work is absolutely amazing."

Saurabh C. Verified B2 Perfection Auto Body Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I think that they did a great job on my car. I have told some people about them. All I have to say are good things about them."

"The quality of the service and their timeliness"

Sulema R. Verified B2 Perfection Auto Body Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They did a good job. I was really happy with the outcome of my car."

"Everything went very smoothly."

Tom A. Verified B2 Perfection Auto Body Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"It was expert work, done with good attention to detail. They have excellent customer service. "

"The results came out beautifully. They're easy to work with. I have nothing but good things to say about them."

Xu Z. Verified B2 Perfection Auto Body Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I'd recommend them. They're a good auto body shop."

"They take care of the problems I had pretty well. "

Yibo L. Verified B2 Perfection Auto Body Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I'd recommend them."

"They're fast. I'm satisfied with all of their services."

Arthur W. Verified B2 Perfection Auto Body Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I would recommend them."

"The attention to detail"

Blase I. Verified B2 Perfection Auto Body Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They're detail-oriented and professional."

"They did a great job and they have good customer service."

Daniel M. Verified B2 Perfection Auto Body Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They're very thorough."

"They did a really nice job with my car, they handled everything, and any problem I had they jumped right on and fixed. They've worked on three of my cars within the past five years and I'm very satisfied with them. They're very good, very courteous, and right on time."