Avenue Body Shop, Inc.

Avenue Body Shop, Inc.: Average 8.8 out of 10 based on 100 unique customer surveys of these open ended questions.

Customer Name

First name and last initial used to protect the privacy of the customer.

Verified Customer Name

Confidential surveys were conducted by telephone so that the customers' identity and actual purchase were confirmed.

Survey Question: On a scale of 1 to 10 how satisfied were you with the quality you received?

Customer Satisfaction Rating

Survey Question: If you need this product or service in the future, would you use this company again?

Customer's Intent to Return

Q3 & Q4

Survey Question: When you think about this company, what would you like to tell other consumers? What did you like best about this company?

Verbatim Customer Survey Response Based on Last Purchase Experience

A.D.M. Verified Avenue Body Shop, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They gave me a quote right away. They got the work done right away, and they completed it on budget. In fact, they did a few extra little things for me."

Adam F. Verified Avenue Body Shop, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I had a good review when the guy walked around the car explaining things that needed to be done. He pointed out things I hadn't noticed. I thought he was an honest guy."

Amanda E. Verified Avenue Body Shop, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I felt they treated me fairly. I had an expensive job done. They were very straightforward about everything. They didn't do work that wasn't necessary, and the work they did was very high quality. I thought they did a very good job on all accounts."

Bob G. Verified Avenue Body Shop, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"The personal interaction and the personal attention"

Carol U. Verified Avenue Body Shop, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"My mother and I both got to speak with the owner directly. He was able to address some of the issues we had. He was very reassuring and very straightforward about everything."

Charles A. Verified Avenue Body Shop, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Noe was really responsive. He returned phone calls and answered questions. They took care of everything, the car rental, the insurance paperwork and all of that stuff. I was very satisfied."

Craig C. Verified Avenue Body Shop, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I've used them a couple of times. They are efficient and friendly."

David C. Verified Avenue Body Shop, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They kept me up to date on the progress, which was really nice. The person who was in charge of the claim was really nice and always available. If I called and he wasn't there, he would call me back within a couple of hours. They had really good customer service."

D.A. Verified Avenue Body Shop, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"First of all, I like the way they treat you, and their work is pretty good. "

Diane B. Verified Avenue Body Shop, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They got my car in and out pretty quickly, and they did a great job. They were very helpful and friendly. The owner took the time to explain things to me. I felt really comfortable using them. I would definitely use them again if I needed a body shop."

Eduardo M. Verified Avenue Body Shop, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They did a good job, and they were very professional. They were very responsive and very good."

Elizabeth H. Verified Avenue Body Shop, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Very customer service oriented, quick, and honest, I think they are decently priced too. They clean your car pretty well when they are done."

Emma G. Verified Avenue Body Shop, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were fast, efficient, and my car was gorgeous and completely detailed when I picked it up."

Felix R. Verified Avenue Body Shop, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were responsive, their pricing was pretty good, and the quality of their work was good too."

Francisco A. Verified Avenue Body Shop, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"It was an easy job. They changed the bumper. I liked it, because the paint match was excellent, as opposed to other places. The service they provided was great. I was very satisfied."

George J. Verified Avenue Body Shop, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were punctual, and they told me when they would have it ready. I was happy with that."

Gregory S. Verified Avenue Body Shop, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Good price, and they were quick and honest. They kept me updated every step of the way."

Jacqueline C. Verified Avenue Body Shop, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"What I liked best was the work that they did. It looked good. They did a very good job."

James K. Verified Avenue Body Shop, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Everything, their quality, time, feedback, the owners and customer service, I send everybody I know to them. I think they are perfect."

Javier F. Verified Avenue Body Shop, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They offer good service. They respond to their calls, and they service their customer right away."

Jay L. Verified Avenue Body Shop, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Their professionalism"

Jesse G. Verified Avenue Body Shop, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They did good work. I was happy that they did a little extra for me. Some places just do the minimum."

Joleen K. Verified Avenue Body Shop, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They did the work well. "

Kara F. Verified Avenue Body Shop, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were extremely helpful in dealing with the insurance company. They were good about scheduling. They explained everything. They were really nice."

Karen Q. Verified Avenue Body Shop, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I like the people and the way they take of you. I think they are great."

Ken L. Verified Avenue Body Shop, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were efficient and inexpensive. They did something very minor for me, but they made it easy. I felt good about using them. The people I talked to were very good. They are one of the best body shops in San Francisco."

Kim M. Verified Avenue Body Shop, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They seemed to be pretty organized, and they tried to go above and beyond to please me."

M.D. Verified Avenue Body Shop, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I've been very happy with them. They are friendly. Professional, and the they do great work."

M.L. Verified Avenue Body Shop, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I've actually used the twice now. They are great in every aspect. Ultimately, you want the best job you can get. They go above a beyond. Everybody is friendly and helpful. They do great body work, and they are top-notch from start to finish."

M.B. Verified Avenue Body Shop, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were fast, very upfront, and all of their estimates and quotes were spot on. They helped with all of the insurance too."

Maria D. Verified Avenue Body Shop, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I liked the overall service. The people were very friendly, they did a good job, and I didn't have to wait a long time."

Mark F. Verified Avenue Body Shop, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were very honest, and they did the job they said they were going to do."

Michael G. Verified Avenue Body Shop, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were very honest, the work was done quickly, and they helped me with my insurance. In all ways, they were great."

Michelle P. Verified Avenue Body Shop, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They did exactly what they said they would do, and they did a good job."

Nancy K. Verified Avenue Body Shop, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They did a great job, and they were very nice to deal with. I've been dealing with them for years."

Paula M. Verified Avenue Body Shop, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They followed up, they were very efficient, they kept me posted, and they advocated for me."

Richard F. Verified Avenue Body Shop, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I like their responsiveness and their no-nonsense approach. They do a good job at doing what they do. I am a repeat customer. I think they do it right."

Richard G. Verified Avenue Body Shop, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Their courtesy, they look me in the eye even though I am a burn victim. They did not stereotype me. Noe loves his work. He is a very nice man and a man of his word. God bless him. I am very satisfied with everything they do and how they run things. The boys are always busy and on top of things. They are doing the best they can. "

Rick S. Verified Avenue Body Shop, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They give you free towing to their shop if you get in a wreck. Noe looks out for all of his clients. He is a good guy."

Rose T. Verified Avenue Body Shop, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They give me good quotes, and they are very personable. They are really easy to talk to. It is a good experience. The car is ready on time and often for less than what is quoted. They are just nice people."

Ruth S. Verified Avenue Body Shop, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Noe was really honest and helpful. They were very patient with me. They let me use their phone for a conference call. They were friendly, down to earth, and honest."

Samuel O. Verified Avenue Body Shop, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were very reliable, and they finished the job in the time they said they would. I thought it was a good price."

S.T. Verified Avenue Body Shop, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"The level of customer care, the high level of professionalism, and the amount of attention I received"

Spencer W. Verified Avenue Body Shop, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I'd say customer service, quality of their work, and timeliness, they made me feel very comfortable. They explained what was going to happen, in terms of the insurance process and what I should do next."

Steven W. Verified Avenue Body Shop, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"There were no complications with repairing a pretty complex problem."

Thomas M. Verified Avenue Body Shop, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Their professionalism first and the courtesy and respect they show the customer, for my experience with them, they went above and beyond what a lot of other places do. They go the extra mile for you."

Tom E. Verified Avenue Body Shop, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I was very satisfied, no problems. "

Vicki T. Verified Avenue Body Shop, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Great personal service, they cared about my well being. They called back when they said they were going to call back, and the car was ready when they said it was going to be. There were candies and cherries in the office, very nice."

Walter C. Verified Avenue Body Shop, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were friendly, professional, on time, and they paid good attention to details. Their price was reasonable."

William A. Verified Avenue Body Shop, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I've used them several times. They do good work, and they are nice people. Once they get started, they are very efficient."

Angelica S. Verified Avenue Body Shop, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"Noe was responsible and everything. He did very good."

Barbara A. Verified Avenue Body Shop, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They treated me well, they made me feel comfortable, and their prices were very fair."

Brian B. Verified Avenue Body Shop, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They were really straightforward with me, and they were relatively inexpensive."

Brian H. Verified Avenue Body Shop, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They were fast, and they did a good job. The owner was very straightforward and easy to work with."

Cecile B. Verified Avenue Body Shop, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They seemed honest, and they were easy to work with."

Craig O. Verified Avenue Body Shop, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They did the bumper work on my Ford Explorer. They gave me a quote right away, and they were able to get me in and do the work quickly. They were very straightforward, personable, and the quality of the work on the bumper was very good."

Erin S. Verified Avenue Body Shop, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"I thought they were good. They were honest, and they kept me informed about what was going on. They dealt with the insurance and went out of their way to make it a good experience for me."

Graig S. Verified Avenue Body Shop, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They did what they said they would do. I thought the work was pretty good. It was finished in a timely manner."

J.S. Verified Avenue Body Shop, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"It was the first time I had used them. I thought they did a good job. They were very forthcoming with information and very helpful. "

Julio M. Verified Avenue Body Shop, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"The service was good, and the gentleman was very kind. They helped me get a rental car. "

Marcianna A. Verified Avenue Body Shop, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They did a good job on the repair, and they did it quickly. They were very helpful with everything."

Maria H. Verified Avenue Body Shop, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"I liked them very much. They were very honest and helpful."

Maria H. Verified Avenue Body Shop, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They did a very good job on a small dent and scratches that I got in a parking lot. They did it fast. It looks great."

Martin B. Verified Avenue Body Shop, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They seemed straightforward and honest. The work was done on time, and the quality of the body work and the paint was really good. "

Scott W. Verified Avenue Body Shop, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They did the estimate right on the spot, and it was accurate. They stuck to the estimate, and they did a good job on the body work."

T.H. Verified Avenue Body Shop, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They fixed small scratches on my son's car. They were very quick, and they did a nice job."

Warren L. Verified Avenue Body Shop, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They did what they said they were going to do for the price they quoted. They did a good job."

Z.U. Verified Avenue Body Shop, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They offer good service. They explain what they are doing, they answer questions, and they seem very trustworthy and honest."

Alysia S. Verified Avenue Body Shop, Inc. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They were easy to work with, and the quality of the work was good. They were efficient."

Angela S. Verified Avenue Body Shop, Inc. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"It is convenient, and I know the owner."

Barbara C. Verified Avenue Body Shop, Inc. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"I like that they have been around for a long time. They are a family run business in my neighborhood. They were recommended by a mechanic whom I respect very much."

Bartolo G. Verified Avenue Body Shop, Inc. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They were very quick, and they followed through with what I heard on the radio."

Burt D. Verified Avenue Body Shop, Inc. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They did everything on time. They were honest and personable. Overall, I would have to say they did a pretty good job."

David A. Verified Avenue Body Shop, Inc. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They were close to where I worked. They were very personable, and they did the work in a short period of time. I was satisfied with their service."

D.T. Verified Avenue Body Shop, Inc. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"I like their customer service, because they assist you. They explain what's going on, and they are very kind when picking the car up. I was satisfied."

Frank D. Verified Avenue Body Shop, Inc. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"Good customer service, they were very friendly, very informative, and responsive."

Josh H. Verified Avenue Body Shop, Inc. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They did the work."

Julio B. Verified Avenue Body Shop, Inc. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They seemed very honest and friendly. The work they did was good. I had no problems with them."

J.M. Verified Avenue Body Shop, Inc. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"I was very happy with them. They were prompt, friendly, and they did a good job."

L.R. Verified Avenue Body Shop, Inc. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"We took my daughter's Honda in. They were very nice to her. I thought they did a good job. It was a small repair."

Michael D. Verified Avenue Body Shop, Inc. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They did what they said they were going to do for the price they said they would do it. I was satisfied."

Michael L. Verified Avenue Body Shop, Inc. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"We were very satisfied. What I liked best was their personal attention."

Mike B. Verified Avenue Body Shop, Inc. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"Good people, very helpful, and they really worked hard to make sure I was happy."

M.S. Verified Avenue Body Shop, Inc. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They were friendly, nice, and helpful. I thought the price was really good and so was the quality."

T.N. Verified Avenue Body Shop, Inc. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They finished the work on time. I thought the quality of the work they did was good."

Angelo B. Verified Avenue Body Shop, Inc. Customer Name

Q1:7 out of 10

Q2:Yes

Q3 & Q4:"They were relatively fast and cheap. They delivered on all of their obligations. They did what they said they would do and finished on time."

Brian J. Verified Avenue Body Shop, Inc. Customer Name

Q1:7 out of 10

Q2:Yes

Q3 & Q4:"They were pretty quick, good turnaround time."

Lauren D. Verified Avenue Body Shop, Inc. Customer Name

Q1:7 out of 10

Q2:Yes

Q3 & Q4:"I really appreciated the folks that worked there. Honestly, I thought they did a fabulous job on the body work. I would give them a '10' on that."

Mark S. Verified Avenue Body Shop, Inc. Customer Name

Q1:7 out of 10

Q2:Yes

Q3 & Q4:"It has been about three or so years ago. They got me in quickly, and they got it done from what I recall. They worked on an older Honda. I wanted it done as quickly and as inexpensively as possible."

Michael N. Verified Avenue Body Shop, Inc. Customer Name

Q1:7 out of 10

Q2:Yes

Q3 & Q4:"They were friendly, and they got it done when they said they would."

Robert H. Verified Avenue Body Shop, Inc. Customer Name

Q1:7 out of 10

Q2:Yes

Q3 & Q4:"The quality of their work and the niceness of their people"

Tyler C. Verified Avenue Body Shop, Inc. Customer Name

Q1:7 out of 10

Q2:Yes

Q3 & Q4:"They towed my car. I liked how speedy they were."

Walter R. Verified Avenue Body Shop, Inc. Customer Name

Q1:7 out of 10

Q2:Yes

Q3 & Q4:"The work they did for me was years ago. All I remember is that the work was fine and that they took care of the insurance process for me."

Jose G. Verified Avenue Body Shop, Inc. Customer Name

Q1:5 out of 10

Q2:No

Q3 & Q4:"Nothing"

Richard H. Verified Avenue Body Shop, Inc. Customer Name

Q1:5 out of 10

Q2:No

Q3 & Q4:"The owner seemed very fair. His son came across very well."

Salvador C. Verified Avenue Body Shop, Inc. Customer Name

Q1:5 out of 10

Q2:No

Q3 & Q4:"Nothing"

Maria C. Verified Avenue Body Shop, Inc. Customer Name

Q1:3 out of 10

Q2:No

Q3 & Q4:"I liked the fact that I was referred to him, and he spoke Spanish, which allowed us to relate more."

Kenya L. Verified Avenue Body Shop, Inc. Customer Name

Q1:2 out of 10

Q2:No

Q3 & Q4:"The woman I talked to on the phone initially seemed to be honest and straightforward."

Allan M. Verified Avenue Body Shop, Inc. Customer Name

Q1:1 out of 10

Q2:No

Q3 & Q4:"Nothing"

Doris M. Verified Avenue Body Shop, Inc. Customer Name

Q1:1 out of 10

Q2:No

Q3 & Q4:"Nothing "

Avenue Body Shop, Inc.

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