Independently Rated Highest in Quality
S e v e n t h                              Consecutive Year        
Originally Earned:
July 2003
We declare that Autotrend Diagnostics HAS QUALIFIED for and continues to meet the Ongoing Research and Rating Requirements for Diamond Certified® status.
Certificate #286
(408) 866-5140
2885 South Winchester Blvd. Suite F
Campbell, CA 95008
Autotrend Diagnostics, a California AAA Approved Auto Repair facility, was established in 1989. Dave Kusa, a Bay Area resident for more than 30 years, assumed ownership in 2001, two years after he began working there. His wife Judy and his daughters Katie and Kristi are involved in the business as well. Mr. Kusa graduated from De Anza College with two degrees in Automotive Technology and has been in the auto repair industry for more than 20 years.

He and his technicians attend training seminars to continually update their knowledge and ability in the ever-advancing field of automotive repair and service. They use state of the art Snap-On diagnostic equipment.

Mr. Kusa and his crew are experts at heating and air conditioning systems and timely with periodic maintenance, engine repair or replacement, fuel injection and tune-ups. They strut their stuff with their work on suspension systems and are experts on any part of an automobile. (Ask them to adjust the cupholder for a decaf double latte with low fat milk.)

Owner Philosophy

“I am proud of our workmanship, attention to detail and our courteous and professional service. For us, the bottom line is customer satisfaction.”
AC
Brakes
Diagnoses
Engines
Fuel Injection
Periodic Service
Struts, Shocks
Timing Belts
Transmissions
Tune-Ups
Serving Santa Clara County
Findings based on statistically reliable research from 200 surveys

Customer Satisfaction

Survey Question: On a scale of 1 to 10 how satisfied were you with the quality you received?
Chart.

Company Credentials

Workers Compensation
Liability Insurance
License Verification
Business Practices
Current Complaint File

Customer Loyalty

Survey Question: If you needed this product or service in the future, would you use this company again?
Chart.
98%
n = 200

Diamond Certified Qualification

Based on 200 customer surveys, we declare
Autotrend Diagnostics
has passed all rating steps and has earned
The Diamond Certified Award
No. 286
Continuously qualified since July 2003.
David Pak
Director of Ratings Research
American Ratings Corporation

Verbatim Survey Responses From Only Verified Customers

"I liked the personalized service."

–Angie R.

"I feel that they really tell you what the story is. They explain everything and they are very upfront about everything."

–Bart R.
Research conducted by American Ratings Corporation. Ratings Methodology

Company Capabilities Table

Autotrend Diagnostics
2885 South Winchester Blvd. Suite F
Campbell, CA 95008
(408) 866-5140
(408) 866-5198 fax
Mon - Fri: 8am - 5pm
Serving Santa Clara County
217242
Liability Insurance, Worker's Compensation
AC Delco
Bureau of Automotive Repairs
EPA
ASCCA
ASE6
Dave Kusa, Owner