Independently Rated Highest in Quality
N i n t h                              Consecutive Year        
Originally Earned:
July 2003
We declare that Autotrend Diagnostics HAS QUALIFIED for and continues to meet the Ongoing Research and Rating Requirements for Diamond Certified® status.
Certificate #286
(408) 372-8961
2885 South Winchester Blvd, Suite F
Campbell, CA 95008
Campbell’s Autotrend Diagnostics services and maintains foreign and domestic vehicles.

Established in 1989, Autotrend Diagnostics is a Campbell-based, California AAA-approved auto repair facility that provides general maintenance services for foreign and domestic vehicles, including heating and air conditioning systems, engines, emissions, fuel injection, transmissions and tune-ups.

Dave Kusa, a Bay Area resident for more than 30 years, assumed ownership of the company in 2001, two years after he began working at the shop. Mr. Kusa has been involved in the auto repair industry for more than 20 years, and he holds two degrees in automotive technology from De Anza College in Cupertino. Today, he runs Autotrend Diagnostics alongside his wife, Judy, and daughters, Katie and Kristi.

Mr. Kusa and his technicians regularly attend training seminars to update their knowledge and abilities in the ever-advancing field of automotive repair and service. This diligent professionalism allows Autotrend Diagnostics to back all its ASE-certified repairs with a 24-month/24,000 mile written warranty on parts and labor.

Company Philosophy

“Our success is based on a combination of excellent workmanship, attention to detail, and courteous and professional service. For us, the bottom line is customer satisfaction, so we work hard to combine those three elements into a positive experience for each person who brings their car to our shop.”

Serving all of Santa Clara County including San Jose, Sunnyvale, Santa Clara, Mountain View, Milpitas, Palo Alto, Cupertino, Gilroy and Campbell.

Air Conditioning
Brakes
Diagnoses
Engines
Fuel Injection
Periodic Service
Struts, Shocks
Timing Belts
Transmissions
Tune-Ups

Comparative Summary

When you work with Campbell-based auto repair shop Autotrend Diagnostics, “you work with me,” says owner Dave Kusa. For customers, that means a direct line to a decision-maker who can immediately address concerns. In addition to providing general maintenance services for foreign and domestic vehicles, Autotrend Diagnostics embraces a preventative approach to auto repair. Its philosophy is to...
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Frequently Asked Questions

Q: Can you quote a price for a repair over the phone?
A: "Not usually. Those questions are very difficult when the car isn’t here at the shop, because we don't have the specific information we need to give an accurate estimate."
Q: Can you service my vehicle in a single day?
A: "Usually, yes. But until we have the vehicle in the shop, we can’t say for sure."
Q: Do you offer a warranty?
A: "Yes, we have a two-year/24,000 mile warranty on parts and labor for all repairs."
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Map

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Industry Info

In spite of those who suggest otherwise, your car repair shop probably isn’t trying to take advantage of you.
Most people don’t have an intimate knowledge of the inner workings of their car, so when they bring it in for repair, they feel vulnerable. It’s difficult to determine when you’re being taken advantage of when there’s such a...
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Findings based on statistically reliable research from 250 surveys

Customer Satisfaction

Survey Question: On a scale of 1 to 10 how satisfied were you with the quality you received?
Chart.

Company Credentials

Workers Compensation
Liability Insurance
License Verification
Business Practices
Current Complaint File

Customer Loyalty

Survey Question: If you needed this product or service in the future, would you use this company again?
Chart.
97%
n = 250

Diamond Certified Qualification

Based on 250 customer surveys, we declare
Autotrend Diagnostics
has passed all rating steps and has earned
The Diamond Certified Award
No. 286
Continuously qualified since July 2003.
David Pak
Director of Ratings Research
American Ratings Corporation

Verbatim Survey Responses From Only Verified Customers

Betty E. Verified Customer Name
"Personalized service and reliability"
See All Survey Responses
Research conducted by American Ratings Corporation. Ratings Methodology

Diamond Certified® Video Profile

See video

Company Capabilities Table

Autotrend Diagnostics
http://www.autotrenddiagnostics.com
2885 South Winchester Blvd, Suite F
Campbell, CA 95008
(408) 372-8961
(408) 866-5198 fax
DCID4088665140

Mon - Fri: 8am - 5pm

Serving all of Santa Clara County including San Jose, Sunnyvale, Santa Clara, Mountain View, Milpitas, Palo Alto, Cupertino, Gilroy and Campbell.

Dave Kusa
26
3
AC Delco, ASCCA, ASE, EPA
217242
Liability Insurance, Worker's Compensation
Bureau of Automotive Repairs
1989
Air Conditioning, Brakes, Diagnoses, Engines, Fuel Injection, Periodic Service, Struts and Shocks, Timing Belts, Transmissions, Tune-Ups
1,500
All
2-Year/24K Mile Warranty on Parts and Labor
Santa Clara Auto Repair

Survey Responses For

Autotrend Diagnostics

Autotrend Diagnostics: Average 9.4 out of 10 based on 250 unique customer surveys of these open ended questions.
Customer Name
First name and last initial used to protect the privacy of the customer.
Verified Customer Name
Confidential surveys were conducted by telephone so that the customers' identity and actual purchase were confirmed.
Q1
Survey Question: On a scale of 1 to 10 how satisfied were you with the quality you received?
Customer Satisfaction Rating
Q2
Survey Question: If you need this product or service in the future, would you use this company again?
Customer's Intent to Return
Q3 & Q4
Survey Question: When you think about this company, what would you like to tell other consumers? What did you like best about this company?
Verbatim Customer Survey Response Based on Last Purchase Experience
Betty E. Verified Autotrend Diagnostics Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I recommend going there."

"Personalized service and reliability"

Brad L. Verified Autotrend Diagnostics Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"Their knowledge, they know exactly what they are doing."

"They are absolutely knowledgeable about my truck. I have no qualms whatsoever. They are thorough and knowledgeable."

Cam I. Verified Autotrend Diagnostics Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"He was wonderful."

"He was really kind. His prices were great."

Dana B. Verified Autotrend Diagnostics Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They are knowledgeable, fast, and reliable."

"They are knowledgeable and friendly. I feel like I can trust them."

Don W. Verified Autotrend Diagnostics Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"An excellent product at a fair price"

"The personal touch and quality service, they exceeded my expectations."

Florence S. Verified Autotrend Diagnostics Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They are competent."

"They are competent, capable, trustworthy, and reliable. I've always been pleased with the work."

Jeff V. Verified Autotrend Diagnostics Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I would recommend them."

"I was satisfied with the service."

Jim C. Verified Autotrend Diagnostics Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They are a good place to go if you have an older car."

"They are close by and they deal with older cars."

Marion E. Verified Autotrend Diagnostics Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They are very responsive and very thorough."

"They do a good job and they are very generous. They did a couple of small things but didn't charge me for them."

Mike S. Verified Autotrend Diagnostics Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"That they are crazy if they don't take their car to Dave"

"Dave is extremely professional. He fixes it right the first time, every time, and all the time. I've been going there for about 18 years. They are the best."

Pam P. Verified Autotrend Diagnostics Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They do a very thorough job. I can trust what they tell me."

"The quality of the work and how honest they are"

Phil V. Verified Autotrend Diagnostics Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"Basically, they fix it right the first time in every case."

"He is thorough and reliable. If a part is defective, he replaces it at no charge. He is also very good at diagnostics and can jump on something before it becomes a problem."

Rachel C. Verified Autotrend Diagnostics Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They should go there. They are very fair and they do good work."

"I like that they don't rip you off and they do good work. I've been to quite a few mechanics and they are just about perfect compared to the others."

Ryo Y. Verified Autotrend Diagnostics Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I would say they are very good and I would recommend them. "

"They do good work. The service is good and I think they are just about perfect."

Andrew D. Verified Autotrend Diagnostics Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Just about everything, they were honest and the customer care was great. It was my first time there. I dropped the car and the keys off in the drop-off box of the shop down the street. They went down, got my car and they made sure I was happy with everything."

Barbara M. Verified Autotrend Diagnostics Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I trust what Dave tells me. It's the only place I take my car to now. I'm feeling good because they are Diamond Certified."

Brittany M. Verified Autotrend Diagnostics Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They are very personable and straightforward. They explained what they were doing. I didn't feel like they were trying to rip me off."

Christian R. Verified Autotrend Diagnostics Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I think they are honest and very thorough. I've been using them for years."

Dave J. Verified Autotrend Diagnostics Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The scheduling and the timing of the work, they got me in quickly and they finished the work exactly when they said they would."

David S. Verified Autotrend Diagnostics Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They responded to an emergency. I was stuck and needed to get in fast and they took care of me."

Eric C. Verified Autotrend Diagnostics Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"He is easy to schedule with and honest. I think his pricing is pretty reasonable."

Frank S. Verified Autotrend Diagnostics Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Everything was great, just about perfect. He calls and updates me. He is responsive and he does the work in a timely manner. He provides the service that I need."

Gene M. Verified Autotrend Diagnostics Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They do good diagnostics and have the right equipment. For my F150, they were able to get the right diagnosis and fix the problem, which I could not have done myself. All in all, I would say I was very satisfied."

Gene W. Verified Autotrend Diagnostics Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They really seem to know what they are doing. I just moved here and I didn't know where to go. They were recommended by AAA and a neighbor of mine. You say that they are Diamond Certified, which I just heard about the other day, so I guess they must be doing something right."

Diane H. Verified Autotrend Diagnostics Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I've been going to them for a lot of years. I really like the way they treat their customers and the overall quality of their work."

Liz B. Verified Autotrend Diagnostics Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I like the responsiveness. I like how thorough they are. They answer all of our questions. When you get the car back, it's done right."

John K. Verified Autotrend Diagnostics Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I like the communication and the honesty. They're always straightforward. I always know what is going on when I deal with them. I trust them."

Joye W. Verified Autotrend Diagnostics Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They are knowledgeable and efficient."

Karlina O. Verified Autotrend Diagnostics Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Dave is great. I trust him and he knows what he is doing. I don't feel like I have to worry about getting cheated or that I'm gong to pay for something that I don't need."

Angie R. Verified Autotrend Diagnostics Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I liked the personalized service."

Bart R. Verified Autotrend Diagnostics Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I feel that they really tell you what the story is. They explain everything and they are very upfront about everything."

Carmine M. Verified Autotrend Diagnostics Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They are prompt and they do a good job."

Catherine N. Verified Autotrend Diagnostics Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They are honest and very straightforward."

Dale G. Verified Autotrend Diagnostics Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I won't use anyone else. I like the prompt service, the honesty, and they don't try to sell you services that you don't need. Since I started using them, 3 cars ago, I've recommended them to my family members and friends. I think they have been wonderful."

Dave B. Verified Autotrend Diagnostics Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They have always been very straightforward with me and they do what they say they will do."

Dave L. Verified Autotrend Diagnostics Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Dave is just great. He knows my car and he gets it done on time and for a fair price."

Don M. Verified Autotrend Diagnostics Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I liked the fact the owner was right there at the counter. He was honest and he responded quickly. He got the car back to us when he said we were going to get it."

Eric C. Verified Autotrend Diagnostics Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They seemed to be very honest and friendly."

Greg S. Verified Autotrend Diagnostics Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were friendly and honest. They had good service. They got the car done in a timely fashion."

Jan B. Verified Autotrend Diagnostics Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"He was very sure of himself and eager to please. He was efficient and competent."

Jill S. Verified Autotrend Diagnostics Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The turnaround time, the price, and they took us very quickly."

Joe B. Verified Autotrend Diagnostics Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The work was done quickly."

June M. Verified Autotrend Diagnostics Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I'd say they are ethical. They communicate well and they are honest. They fix what needs to be fixed and they don't try to fix more than that. If there is a problem, their communication is good."

Kellie A. Verified Autotrend Diagnostics Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were personable and I felt that I could really trust them with the work. I liked their immediate service and honest care. If it was something that needed to be fixed now, it would be fixed right away. "

Keri F. Verified Autotrend Diagnostics Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were done when they said they would be done and the pricing was very good. They kept me updated on what was happening. They were customer service oriented which was very nice. My whole family uses them."

Kristin D. Verified Autotrend Diagnostics Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They care about the service and about pleasing the customer. I am happy with them."

Martin S. Verified Autotrend Diagnostics Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I liked that they took care of the problem and I liked their guarantee."

Pat H. Verified Autotrend Diagnostics Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They are honest. They only do what needs to be done. They did not try to rip me off. If there are things that can wait, they will tell me that they can wait."

Aaron E. Verified Autotrend Diagnostics Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I was impressed with the knowledge that they gave me. They gave me the whole run down, so I didn't feel like I was left in the dark about my car. They gave me the information that I needed to know, so in that respect, they offered great communication."

Bob J. Verified Autotrend Diagnostics Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They are like family. They are a small shop. I feel like they take really good care of my car."

Dale G. Verified Autotrend Diagnostics Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I liked how professional they were. They were totally upfront about everything. They will tell you upfront if things don't need to be fixed. They are very honest that way."

David D. Verified Autotrend Diagnostics Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I thought they were very good over the phone. When I was there, they explained exactly what they were going to do."

Debbi H. Verified Autotrend Diagnostics Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The way they explained everything to me, and they were nice on the phone."

Diane L. Verified Autotrend Diagnostics Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were nice to deal with, they had reasonable prices, and the work was done quickly."

Donna B. Verified Autotrend Diagnostics Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were very informative, customer friendly, and reasonable with their diagnoses. They told us the bottom line without selling us crap. Their honesty was greatly appreciated."

Jim B. Verified Autotrend Diagnostics Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They are honest, and they do what they say they will do."

John M. Verified Autotrend Diagnostics Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They are professional and very clear about what's going on. They do it right the first time."

Kristin B. Verified Autotrend Diagnostics Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Dave is very responsive. He knows us and our cars. He works with us to make sure we are satisfied. He does what he says he will do."

Lee E. Verified Autotrend Diagnostics Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I know the owner. He is very honest, and he always takes care of things."

Marcel D. Verified Autotrend Diagnostics Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They are thorough, and they make me feel confident about trusting them with my car. I don't feel like I am being ripped off. They are also very friendly to their customers."

Naomi M. Verified Autotrend Diagnostics Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were finished with my car way ahead of schedule. Dave was very friendly."

Scott C. Verified Autotrend Diagnostics Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The guy is great to work with. I've never had to bring anything back."

Sharon S. Verified Autotrend Diagnostics Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I liked that they were honest with me about my car. I felt like they had expertise in what they were doing."

Drew V. Verified Autotrend Diagnostics Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"My car had broke down one day and I was able to get my car towed directly to the shop. I got my car fixed that same day without an appointment."

Bill T. Verified Autotrend Diagnostics Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were honest."

Charlie K. Verified Autotrend Diagnostics Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They're very knowledgeable."

Beth H. Verified Autotrend Diagnostics Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The personal service"

Gary Y. Verified Autotrend Diagnostics Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Their knowledge of what needs to be repaired"

Sharon S. Verified Autotrend Diagnostics Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I trust that they are going to give me good advice and do very good work."

Estellia N. Verified Autotrend Diagnostics Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Dave, who runs the shop seemed professional and courteous. He explained everything, broke it down and printed out what he was going to do to show us, and he did it."

Dave L. Verified Autotrend Diagnostics Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They are knowledgeable."

Lloyd B. Verified Autotrend Diagnostics Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Their honesty and thoroughness. He recommends maintenance without being pushy."

Marie B. Verified Autotrend Diagnostics Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I liked the whole service and explanation of what's going on."

Soma K. Verified Autotrend Diagnostics Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I felt like my car would be well taken care of. They're very knowledgeable and thorough."

Marty B. Verified Autotrend Diagnostics Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"When I brought my car in they did an estimate. They fixed my car right away and did a good job."

Phillip T. Verified Autotrend Diagnostics Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I liked the owner. He's very nice and answers all your questions. All around I think it's a good shop."

Emily E. Verified Autotrend Diagnostics Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I think they're very attentive. Also, their skill set is superior to the mechanics at dealerships. They deliver when they say they will, and the fees are fair."

Andy A. Verified Autotrend Diagnostics Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They are reliable, and they know what they are doing. I wouldn't go elsewhere."

Michael M. Verified Autotrend Diagnostics Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Thoroughness"

Betsy B. Verified Autotrend Diagnostics Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Personal service and care"

Richard R. Verified Autotrend Diagnostics Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I know Dave, and I trust his work."

Bob B. Verified Autotrend Diagnostics Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The owner takes time to explain exactly what's going to happen and what your options are. You don't get the feeling that he's trying to sell you the most expensive thing."

Kristin K. Verified Autotrend Diagnostics Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were responsive."

Dale D. Verified Autotrend Diagnostics Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They're straightforward, honest, and competent."

Lee L. Verified Autotrend Diagnostics Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The customer service was very good."

Flemming F. Verified Autotrend Diagnostics Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The owner is very outgoing, and he goes out of his way to take care of me."

Jill J. Verified Autotrend Diagnostics Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Their friendly staff"

David D. Verified Autotrend Diagnostics Customer Name
Q1:10 out of 10
Q2:No
Q3 & Q4:"They do good work."

Kristin K. Verified Autotrend Diagnostics Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Dave is wonderful, responsive, and he accommodates our special needs."

Keith K. Verified Autotrend Diagnostics Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The guy did everything he said he was going to do."

Bart B. Verified Autotrend Diagnostics Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They are very honest."

Frank F. Verified Autotrend Diagnostics Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They do the work and stand behind it."

Annette P. Verified Autotrend Diagnostics Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They are good to deal with and knowledgeable."

Mary K. Verified Autotrend Diagnostics Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I trust them."

Bob M. Verified Autotrend Diagnostics Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I like their honesty."

Kellie K. Verified Autotrend Diagnostics Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They got my car in when I wanted and ready on time"

Carol C. Verified Autotrend Diagnostics Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I'm very happy with Dave"

Chuck C. Verified Autotrend Diagnostics Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Workmanship"

Rob R. Verified Autotrend Diagnostics Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Timely manner and quality of service"

Carrie C. Verified Autotrend Diagnostics Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They are very nice and helpful"

Sound S. Verified Autotrend Diagnostics Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Dave's honesty and his policy on his work, and the way everything is always done right"

Wally W. Verified Autotrend Diagnostics Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Knowledgeable, I had a difficult job and they did fine"

Mary M. Verified Autotrend Diagnostics Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The seemed very competent and the diagnostic tests were explained"

Rolf R. Verified Autotrend Diagnostics Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They're professional, Dave is a great guy"

Mike M. Verified Autotrend Diagnostics Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They do good work and they work on all our cars"

Mary M. Verified Autotrend Diagnostics Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They care about doing a good job"

Kristin K. Verified Autotrend Diagnostics Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Customer relations, the owner is very good with everyone and he answers my questions and takes care of it"

Lee L. Verified Autotrend Diagnostics Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I know the owner"

Mitch M. Verified Autotrend Diagnostics Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Dave's personal attention to the customer, they're very knowledgeable and very professional, I'd give them straight 11s"

Pat P. Verified Autotrend Diagnostics Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They're very honest, personal service"

Barbara B. Verified Autotrend Diagnostics Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"He's very nice, honest and I trust him"

Kathleen K. Verified Autotrend Diagnostics Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"My son was very satisfied"

Micheal M. Verified Autotrend Diagnostics Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The quality of the work was excellent and the staff and Dave were extremely personable and treated me like s family member, which made everything very easy"

Dale D. Verified Autotrend Diagnostics Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Their honesty and their service"

Landscape L. Verified Autotrend Diagnostics Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"When we have a problem, he does the diagnostic, he figures out what the first major problems are and then goes even further into detail, anything that is detectable he finds it, then he prices it and lists it by priority. He suggests what needs to be done for safety or for reliability, and then he listens to what I can do now and what I can do later, and he schedules very well, and he calls when it's ready, usually he beats his schedule, so that if something like parts takes longer to get, he leaves himself room to get it, he keeps in touch with me, he calls when he's working on it to discuss anything. If there are vehicles with issues, he admits if something could have been caught on a previous visit, I have trucks from work, my own cars, the range is all over the place in terms of quality of vehicle and he has been 100% on everything. His diagnostic capabilities helped with purchases of a few vehicles, as we negotiated for the vehicle, I went by Dave's recommendation, the vehicles have worked reliably since then, when a car comes back and it's still a little rough because of some strange issue, he does a lot of research in his network of resources and took care of it NO CHARGE! He had to figure it out doesn't give you BS, he goes to extreme lengths on his own time, always clean and neat, friendly, always nice to you, he carries the phone around while he's working on the cars, he answers politely and professionally, he is the best mechanic in the Valley. He keeps it personal and remembers you, he's excellent about customer service, he knows his stuff, or else he knows how to find out about it, he handles one customer at a time, I see lots of people come back over and over again, he refers me to good people, he's classy"

Sue S. Verified Autotrend Diagnostics Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were knowledgeable, honest and I didn't feel gouged"

Stan S. Verified Autotrend Diagnostics Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They're a small shop and I was very pleased, Dave is great"

Eliot E. Verified Autotrend Diagnostics Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They did what we asked them to do and they also gave advice and recommendations"

Brent B. Verified Autotrend Diagnostics Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I trust Dave"

Rod R. Verified Autotrend Diagnostics Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Quick service, informative and took care of everything"

Thomas T. Verified Autotrend Diagnostics Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The good work, they're honest and trustworthy"

Wally W. Verified Autotrend Diagnostics Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They're very professional and timely"

Eric E. Verified Autotrend Diagnostics Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Personalized professional service"

Norman N. Verified Autotrend Diagnostics Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I like the way they treat me"

Tim T. Verified Autotrend Diagnostics Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"He was very honest and he did something that was a little extra and he was very helpful, almost like a teacher"

Laura L. Verified Autotrend Diagnostics Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They give you an honest estimate and sometimes they even beat the estimate, and they get stuff done on time"

Tony T. Verified Autotrend Diagnostics Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They specialize in cars that you can't take to another mechanic and I trust them to do the work"

Sara S. Verified Autotrend Diagnostics Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"It's the only place I go, I trust them"

Mike M. Verified Autotrend Diagnostics Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Friendly service and they keep you informed"

Greg G. Verified Autotrend Diagnostics Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were very good"

Roy R. Verified Autotrend Diagnostics Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were very professional and did the work in a timely manner and Dave explained things really well"

Gail G. Verified Autotrend Diagnostics Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Personable customer service"

Sandy S. Verified Autotrend Diagnostics Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Their service and that they're upfront with you and they're good people"

Corrinne C. Verified Autotrend Diagnostics Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"He's got an awesome personality , he's very honest, and does good work that lasts"

Mike M. Verified Autotrend Diagnostics Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"He was able to fix something that other mechanics could not"

Inez I. Verified Autotrend Diagnostics Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The work was good"

John J. Verified Autotrend Diagnostics Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Their professionalism and knowledge"

Ron R. Verified Autotrend Diagnostics Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They keep the customer informed, keep to a timeline and they called a cab for me"

Aileen A. Verified Autotrend Diagnostics Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Lots of things, he has a very clean shop and he does really good work. He takes care of me"

Tim T. Verified Autotrend Diagnostics Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They diagnosed the problem and fixed it"

Calvin C. Verified Autotrend Diagnostics Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The service was good and I know Dave"

Dorthy D. Verified Autotrend Diagnostics Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They do very good work and I trust them"

Dante D. Verified Autotrend Diagnostics Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They are pretty quick, they are honest, they do good work, I'm happy with the quality and the extent to which they diagnose the problems and were able to fix them, when I call he works it out quickly"

Mike M. Verified Autotrend Diagnostics Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The attentiveness of the mechanic who was very informative, trustworthy, and honest"

Lee L. Verified Autotrend Diagnostics Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The service and their troubleshooting capabilities, they can solve impossible problems"

Dick D. Verified Autotrend Diagnostics Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"We've been dealing with them over the years and I feel like we're getting an honest shake from both Dave's"

Peter P. Verified Autotrend Diagnostics Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They do good work and they were personable"

Mark M. Verified Autotrend Diagnostics Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They are sincere and there's a trust factor there"

Shawn S. Verified Autotrend Diagnostics Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"He's very accessible, did a good job explaining what had to be done, what he could see would be a problem down the road"

Erna E. Verified Autotrend Diagnostics Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were close and polite"

Bart B. Verified Autotrend Diagnostics Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Dave is incredible"

Alana A. Verified Autotrend Diagnostics Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I don't feel like I'm being cheated"

Michael M. Verified Autotrend Diagnostics Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Everything- they're very personable, reasonably priced, and efficient"

Bridget B. Verified Autotrend Diagnostics Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They're honest"

Aaron E. Verified Autotrend Diagnostics Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:

"I would say the owner, Dave, is very experienced, very knowledgeable, and not afraid to share it with customers."

"The owner is very upfront. There didn't seem to be any hidden costs. He's very honest."

Dan R. Verified Autotrend Diagnostics Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:

"I trust them."

"Professionalism"

Jay W. Verified Autotrend Diagnostics Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:

"The owner was nice and helpful."

"The owner was honest about the problem."

Marty B. Verified Autotrend Diagnostics Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:

"I trust David, the owner."

"Over the years, he's helped me with several automotive problems that no one else could fix."

Michael W. Verified Autotrend Diagnostics Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:

"They are honest, straightforward, and thorough. They go through everything with you and they do what they say they are going to do. They don't miss anything."

"I like that they are prompt and thorough. They are great people. I don't see a need to go anywhere else."

Michael W. Verified Autotrend Diagnostics Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:

"Dave is extremely honest and thorough."

"They are very knowledgeable, they give you an honest diagnostic for your car, and they do good work."

Sharyn A. Verified Autotrend Diagnostics Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:

"They took good care of me."

"I liked that they took the time and explained things very well."

Steve H. Verified Autotrend Diagnostics Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:

"They are very straightforward and they know what they are doing."

"They are very thorough and they explain what they are doing. Their estimates and diagnostics seem very accurate."

Tom S. Verified Autotrend Diagnostics Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:

"They are customer friendly and honest."

"They basically do what needs to be done. They are consistent and reliable."

Amanda A. Verified Autotrend Diagnostics Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They were convenient, in a good location. They gave me an appointment right on the spot. I didn't have to wait. I thought they were excellent."

Bill H. Verified Autotrend Diagnostics Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They are straightforward, they explain what they're doing, and they are easy to work with. They get me in quickly. They don't fool around trying to sell me stuff I don't need. Dave seems like a good guy. "

Felix F. Verified Autotrend Diagnostics Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"I liked that the work was done quickly and on budget."

Wendy C. Verified Autotrend Diagnostics Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"Honest, convenient, and they do good work. "

Raya D. Verified Autotrend Diagnostics Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"I don't have to wait forever to get an appointment. They are very professional. "

Joanne M. Verified Autotrend Diagnostics Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"Dave, the owner, is very thorough. He lets me know what's going on. When I take the car in, I never have to call him for the status. He calls me. I trust that he is doing a good job and I know I'm getting good quality care. In this economy, price is important, but for me the quality of the service is more important than the price."

June M. Verified Autotrend Diagnostics Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"We think very highly of them. They are honest, they do go work, and they are convenient. "

Maria M. Verified Autotrend Diagnostics Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"I never have to bring anything back. They fix everything right the first time."

Cindy M. Verified Autotrend Diagnostics Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They are on time, honest and easy to work with. They know what they are doing."

David R. Verified Autotrend Diagnostics Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They were able to find and fix the problems that others were not able to. Their skill levels were very high. They were also courteous and friendly to deal with. They are pretty good."

Glenn S. Verified Autotrend Diagnostics Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"If I just have a simple question, they answer it."

Jack B. Verified Autotrend Diagnostics Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"I had some problems, so he came back and repaired them at no cost. I liked the warranty."

Judy H. Verified Autotrend Diagnostics Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"He explained things well and he seemed to be honest."

Michael W. Verified Autotrend Diagnostics Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They were on schedule. The quotes were very accurate. They were very professional and honest."

Earl A. Verified Autotrend Diagnostics Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They were conveniently located, and they had a good reputation. They did a $3,000 job for $700."

Gary C. Verified Autotrend Diagnostics Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"The quality of the work"

George T. Verified Autotrend Diagnostics Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They really looked deep into the problem in order to fix it. They were also very courteous to us."

Glenn S. Verified Autotrend Diagnostics Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"Proximity, the way they interact with the customer, and the way they follow up, they also offered a fair price. They did a good job."

J.R. N. Verified Autotrend Diagnostics Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They are very nice, good, and competent. They always say nice things."

Jess N. Verified Autotrend Diagnostics Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They talked to us beforehand about what needed to be repaired, and they updated us on the status of the car. They brought up things that we should be aware of in the future. We will bring our new car there instead of the dealership."

Nancy Z. Verified Autotrend Diagnostics Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"He does all of our company cars. He always repairs them to the original condition. He is honest and consistent. He is always correct in his diagnosis. He keeps it until it is fixed the right away. He doesn't overcharge me."

Ray S. Verified Autotrend Diagnostics Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They are experienced at what they do, and they have very high quality products available. They also have a wonderful customer service department."

Steve E. Verified Autotrend Diagnostics Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They are very thorough. They own up to their mistakes, and they fix them. They get high marks from me. They get me in and out as fast as possible in emergencies. They are good that way."

Vicki H. Verified Autotrend Diagnostics Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They explained things very well, and they got my car back to me quickly. They are great the way they are."

Minh T. Verified Autotrend Diagnostics Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"In general, I feel confident giving my car to them."

Leo M. Verified Autotrend Diagnostics Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"Their work is good and they're friendly. They fixed it and I didn't have to bring it back. They also sent me a discount coupon."

Bob G. Verified Autotrend Diagnostics Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"Their ability to work on technical projects such as electronics."

Scott C. Verified Autotrend Diagnostics Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They always take care of whatever the problem is, without any problems."

Shomit G. Verified Autotrend Diagnostics Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They fixed everything I wanted and fixed it the way I wanted. They were knowledgeable. I think they were great and I have no complaints."

Bill K. Verified Autotrend Diagnostics Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"My wife and I feel that they treat us honestly and Dave has a wonderful personality."

Chad S. Verified Autotrend Diagnostics Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"I think Autotrend is probably one of the best diagnostic companies to determine what's really wrong. They have found problems that other places haven't been able to find."

Kevin M. Verified Autotrend Diagnostics Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They seemed very honest."

Kevin Verified Autotrend Diagnostics Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"I went in there three different times because I was having trouble with my truck, but I only had to pay the first time I went in. I really appreciated that."

Dave M. Verified Autotrend Diagnostics Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"Friendliness "

Jim T. Verified Autotrend Diagnostics Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They are very honest, and you don't feel like you are being cheated."

Bill K. Verified Autotrend Diagnostics Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"Personal service"

Patty P. Verified Autotrend Diagnostics Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They know what they're doing"

Ken K. Verified Autotrend Diagnostics Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"He understood what was wrong with my car; he gave me confidence that he could fix it"

Heidi H. Verified Autotrend Diagnostics Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"The work was okay"

Alex A. Verified Autotrend Diagnostics Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"Knowledgeable, friendly service"

Karl, d. Verified Autotrend Diagnostics Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"It was fast"

Sue S. Verified Autotrend Diagnostics Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"I could bring the car back when I thought there was a problem and it was without cost"

Jim J. Verified Autotrend Diagnostics Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They did fine, they did the job"

Brian B. Verified Autotrend Diagnostics Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"He's up-front and calls you before he does anything"

Caroline C. Verified Autotrend Diagnostics Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"I felt that the previous and the current owners both gave me straight answers and didn't take advantage of me being a woman, and I feel like I always got a good deal"

Phil P. Verified Autotrend Diagnostics Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"The personalized service and help"

Brad B. Verified Autotrend Diagnostics Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They're easy to communicate with and they are very honest, and they're willing to go along with your decision. I've used them for a number of years"

Eric E. Verified Autotrend Diagnostics Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They were honest, professional and they gave me the technical data I asked for"

Gary G. Verified Autotrend Diagnostics Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"I've used them since the other Dave owned the shop and I've always trusted them"

Bob B. Verified Autotrend Diagnostics Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They seemed very knowledgeable with cars and they solved my problem right away"

Linda L. Verified Autotrend Diagnostics Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"I like everything about them, the fact that they get very personal with care of my automobile, and they don't mind taking the time to discuss all the possibilities, there's a very personal feel around what goes on there"

Len L. Verified Autotrend Diagnostics Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They do good work"

Rick R. Verified Autotrend Diagnostics Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"He's very thorough"

Ken K. Verified Autotrend Diagnostics Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"Everything"

Jim J. Verified Autotrend Diagnostics Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"Their ability to do good quality diagnostics"

Jr, J. Verified Autotrend Diagnostics Customer Name
Q1:9 out of 10
Q2:No
Q3 & Q4:"They are very professional"

Rich R. Verified Autotrend Diagnostics Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"The courtesy and friendly environment"

Tony T. Verified Autotrend Diagnostics Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"I like them , they are very friendly"

Grant G. Verified Autotrend Diagnostics Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"Everything checked out extremely well, I had no problems, and Dane gave me a lot of insight as to what could and could not be done"

Paul P. Verified Autotrend Diagnostics Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"We know them well, so it's personal service"

Bill B. Verified Autotrend Diagnostics Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They're courteous and they try to help"

Judy H. Verified Autotrend Diagnostics Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"I thought they explained things well. They seemed pretty fair and they didn't overcharge me or try to sell me services that I didn't need."

Jose M. Verified Autotrend Diagnostics Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"Every time I have taken my car in, I have always been seen right away."

Steve E. Verified Autotrend Diagnostics Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They are honest and do good work. If something goes wrong there is never a problem with taking it back and fixing it."

Robert G. Verified Autotrend Diagnostics Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They do really good work."

Gavin P. Verified Autotrend Diagnostics Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"Dave was great."

Josh J. Verified Autotrend Diagnostics Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They are direct about the diagnostics and honest"

Steve S. Verified Autotrend Diagnostics Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"Very thorough"

Ellen E. Verified Autotrend Diagnostics Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"The speed, the car was ready on time"

Wendella W. Verified Autotrend Diagnostics Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"He's real thorough"

Kyle K. Verified Autotrend Diagnostics Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"How personable Dave is"

Helen H. Verified Autotrend Diagnostics Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"Dave is very good and I trust him with my car and he really tries to do the work quickly. Dave always does a very good job, he's been excellent for me"

Brian B. Verified Autotrend Diagnostics Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"Friendly and efficient"

Kerchen K. Verified Autotrend Diagnostics Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"Reliable"

Pat P. Verified Autotrend Diagnostics Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"Completing the work on schedule"

Kirk K. Verified Autotrend Diagnostics Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They pay close attention to the eccentric things that could go on with an old car"

Ted T. Verified Autotrend Diagnostics Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They explained to me what I needed, they performed on time, and they keep me informed"

Joydean M. Verified Autotrend Diagnostics Customer Name
Q1:7 out of 10
Q2:Yes
Q3 & Q4:"I like the people. They were very helpful and they did a good job answering all of our questions."

Darius D. Verified Autotrend Diagnostics Customer Name
Q1:7 out of 10
Q2:Yes
Q3 & Q4:"The owner was very precise and he was customer friendly"

Bronic B. Verified Autotrend Diagnostics Customer Name
Q1:7 out of 10
Q2:Yes
Q3 & Q4:"Clean shop, seemed to be very honest, he did what he said he would do"

Jenny J. Verified Autotrend Diagnostics Customer Name
Q1:7 out of 10
Q2:Yes
Q3 & Q4:"They seemed to be quick and he communicated well about what was going on"

Tim T. Verified Autotrend Diagnostics Customer Name
Q1:7 out of 10
Q2:No
Q3 & Q4:"They did a good job"

Heer, H. Verified Autotrend Diagnostics Customer Name
Q1:6 out of 10
Q2:Yes
Q3 & Q4:"It seems like a high quality shop"

Darrell P. Verified Autotrend Diagnostics Customer Name
Q1:5 out of 10
Q2:No
Q3 & Q4:

"I think the prices were way too expensive for what I got done."

"The guy was really nice. The shop was really clean and modern. It was almost like you could eat off the floor. They did a good job."

Al S. Verified Autotrend Diagnostics Customer Name
Q1:4 out of 10
Q2:No
Q3 & Q4:"What I used to like was the owner David. He used to work on my car and his work was impeccable."

Ed L. Verified Autotrend Diagnostics Customer Name
Q1:4 out of 10
Q2:No
Q3 & Q4:"Nothing"

Gigi D. Verified Autotrend Diagnostics Customer Name
Q1:1 out of 10
Q2:No
Q3 & Q4:

"They are overpriced."

"Dave is friendly."