Auto Techies

Auto Techies: Average 8.5 out of 10 based on 101 unique customer surveys of these open ended questions.

Customer Name

First name and last initial used to protect the privacy of the customer.

Verified Customer Name

Confidential surveys were conducted by telephone so that the customers' identity and actual purchase were confirmed.

Survey Question: On a scale of 1 to 10 how satisfied were you with the quality you received?

Customer Satisfaction Rating

Survey Question: If you need this product or service in the future, would you use this company again?

Customer's Intent to Return

Q3 & Q4

Survey Question: When you think about this company, what would you like to tell other consumers? What did you like best about this company?

Verbatim Customer Survey Response Based on Last Purchase Experience

Abhi B. Verified Auto Techies Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"Highly recommended"

"Customer service, they break everything down really specifically, and the prices are fair."

Al D. Verified Auto Techies Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"They are pretty knowledgeable."

"They were very specific with the problem and took care of the issues after getting confirmation to do the work."

Anisa S. Verified Auto Techies Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"They are very honest."

"They are friendly."

Ben M. Verified Auto Techies Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"They are very reliable."

"They offer a fair price."

Bhavin P. Verified Auto Techies Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"They were pretty upfront, and it seemed like they knew what they were doing. I also liked the pricing. They came up with the same diagnostic considerably cheaper than the dealer."

"Their pricing seemed appropriate for what was done. It was a good experience all the way around."

Brazz S. Verified Auto Techies Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"They are very good, and they do their work quickly."

"I got in and out."

Bruce M. Verified Auto Techies Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"They are honest."

"They have the customer's interest at heart."

Burtin H. Verified Auto Techies Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"If you aren't using Auto Techies, that's your problem."

"Their professionalism"

Dede M. Verified Auto Techies Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"They do a good job."

"I had brakes done there, and they got the job done."

Eddie B. Verified Auto Techies Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"They are easy to deal with."

"They are right next door to my work."

Gurpreet R. Verified Auto Techies Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"They get the job done with honesty and integrity at a good price."

"Dealing with them is easy."

Harjinder S. Verified Auto Techies Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"They are good, and they provide a very quick service."

"Quality and price"

Hector T. Verified Auto Techies Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"They are straightforward, to the point, and they are pretty quick sending out papers and stuff."

"I liked that when they did not have the information I needed, they got back to me really fast. "

Hitesh K. Verified Auto Techies Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"Very personalized service"

"They are honest about what needs to be done right away and what can wait."

James K. Verified Auto Techies Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"Honesty, comfort, quality of work, and reasonable charges"

"Quality of work and honesty"

Jason T. Verified Auto Techies Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"It is a good place to go to because they are very professional and provide really good service."

"Their customer service and reasonable prices"

Jerry K. Verified Auto Techies Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"Their courtesy and professionalism"

"The overall service"

Jie W. Verified Auto Techies Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"They are good."

"Their knowledge, service, and technology is good."

John B. Verified Auto Techies Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"I'd say they're fair priced."

"They are pretty meticulous, and the pricing is not bad."

John S. Verified Auto Techies Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"I think their honesty and integrity"

"I can trust them."

Karen N. Verified Auto Techies Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"The owner is a nice guy. He understands BMW's, and he's honest."

"The price was certainly competitive versus the dealership."

Kelly L. Verified Auto Techies Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"Very friendly and helpful"

"They are very accommodating and understanding."

Leonel V. Verified Auto Techies Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"They are great."

"They are nice."

Lewis B. Verified Auto Techies Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"Phenomenal work and great value"

"They were very personable, the work was done thoroughly, and they were very honest. They take their work very seriously. I am a very happy customer."

Mahadevan R. Verified Auto Techies Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"I had a positive experience."

"They were very helpful."

Bhavika T. Verified Auto Techies Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"I think they are very stable. I have been going to them for a long time. He may not be the cheapest person in town, but he has very high quality and honest work. I definitely recommend them to anyone."

"I think they have very good quality work, and I like their honesty."

Marie D. Verified Auto Techies Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"Go there, I just recommend them highly. They know exactly what is going on with the car."

"They came to the Bart station and picked us up as well as dropped us off. That was nice since we didn't have to stay there for hours to wait for our car."

Mary J. Verified Auto Techies Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"They will work with you, and they are very reliable."

"They tried to work with me. They told me exactly what was wrong. They looked for a part and found it."

Michael H. Verified Auto Techies Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"Integrity"

"Honesty"

Nikhil S. Verified Auto Techies Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"Quick and affordable"

"I liked their affordability."

Nino F. Verified Auto Techies Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"I would tell them they are very professional. They take care of the customers' vehicle."

"Their work ethic and professionalism"

Noelle D. Verified Auto Techies Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"I would tell everybody to go to him. He knows me and my car. I trust him."

"Whenever my car breaks down, he is aware of how attached I am to my car. I can count on him to fix my car, and it doesn't cost a fortune. They are the only people I trust to bring my car to."

Pardeep T. Verified Auto Techies Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"They are a good business to deal with."

"Their customer service, they don't charge me with stuff my car doesn"

Parvinder A. Verified Auto Techies Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"They are awesome."

"My brother recommended him, and I refer other people to them. I get good service there. I know I am giving my car to the right hands."

Patricia C. Verified Auto Techies Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"They get the job done properly and on time. It is normally done when they say it is going to be completed."

"Personality, they are very professional, and they have great customer service."

Joan F. Verified Auto Techies Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"I would say that you are getting very knowledgeable people that care."

"We liked the fact that they were very knowledgeable about the car."

Ashley A. Verified Auto Techies Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"They did a good job, and they were professional."

"They explained what they were doing pretty well."

Reid H. Verified Auto Techies Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"I got really excellent customer service there. I just felt like I was dealing with someone who was very customer service oriented. I had a very positive experience. The person I dealt with was very knowledgeable."

"He seemed honest and intelligent."

Robert P. Verified Auto Techies Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"I was willing to drive down there from Brentwood which is 15 miles away. That should say something."

"They were honest, and they also wanted to save us money. They looked over things and gave us options for cost."

Simon T. Verified Auto Techies Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"They are fairly priced and do competent work."

"They did what they said they were going to do. There were no surprises, and the price was fair."

Subodh G. Verified Auto Techies Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"They are very reliable, honest, and upfront."

"Their frankness, Snehal is a very open and fine guy. He loves what he does. He explains things very well."

Smita S. Verified Auto Techies Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"They were courteous, very reliable, and cost efficient. They were one of the best car shops I have ever seen. We have sent our family members there already."

"They are not out to gauge you. They are very honest."

Sundeep C. Verified Auto Techies Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"Great customer service"

"Good prices and customer service"

Surya K. Verified Auto Techies Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"They did the job well."

"Their price is low, and the quality is good."

Victor L. Verified Auto Techies Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"Great customer service"

"Their customer service and professionalism"

Vijay N. Verified Auto Techies Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"They should go there and see what kind of service they get. I highly recommend them."

"I liked their customer service. Everything was done in the timely manner I was told it would be."

Vineet G. Verified Auto Techies Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"I have actually referred a few people to them."

"Personal service, I called them at 9PM on a weekend, and he picked up the phone and helped me out. He goes above and beyond the regular service a shop would provide."

Vivek G. Verified Auto Techies Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"They are trustworthy. I am not concerned that they are taking advantage of us."

"Their responsiveness, if I had any questions, they were able to answer things in a timely manner."

Walter B. Verified Auto Techies Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"They are reasonable, and they do a good job."

"The work they did"

Andrew G. Verified Auto Techies Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:

"They are pretty good."

"Service and pricing are good"

Anil C. Verified Auto Techies Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:

"Excellent service at a low price"

"They give good service and quotes. They don't lie. They deliver the facts."

Anup M. Verified Auto Techies Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:

"They are pretty upfront and excellent in their deliveries."

"Whatever price they quote, they stay with it. They are very clear about what you need and what you don't need."

Bapir V. Verified Auto Techies Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:

"They are good and trustworthy, but they are not inexpensive."

"They fix the problem completely so you don"

David S. Verified Auto Techies Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:

"Good workmanship, and they are trustworthy."

"Price and workmanship"

Joel B. Verified Auto Techies Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:

"Excellent pricing, competent management, and skilled mechanics"

"The owner and his personality"

Martin M. Verified Auto Techies Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:

"I think they are straightforward, honest, and quite frank."

"I liked that they had a lot of experience. I had a lot of confidence in their diagnosis."

Mike H. Verified Auto Techies Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:

"It's a well run shop with good customer service."

"I trust Snehal. I have worked with him for many years."

Navneet S. Verified Auto Techies Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:

"They are very fair, and they don't overcharge."

"They are fair and honest. They don't overcharge."

Nitin S. Verified Auto Techies Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:

"Great shop and good quality"

"They know their job well, and they are very friendly."

Norman M. Verified Auto Techies Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:

"They do good work."

"They are very customer service oriented. They pick me up and drop me off."

Sanjay A. Verified Auto Techies Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:

"It is a cost effective maintenance place. The owner is pretty transparent. He tells you everything that is there and what is not. He doesn't hide anything from you."

"A personal touch"

Shivpal R. Verified Auto Techies Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:

"They are not the cheapest, but you get what you pay for. If you have a problem, they will give you satisfaction. They do not cheat you. They give you a fair assessment of the work."

"They did exactly what was needed. There was no nonsense."

Sujith J. Verified Auto Techies Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:

"Good quality service, and they are easy to work with."

"The main thing would be that they are easy to deal with."

Suresh K. Verified Auto Techies Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:

"Professional and detail oriented"

"I like their professional way of dealing with the customers. They are efficient in explaining what they are offering without rushing the customer."

Thomas T. Verified Auto Techies Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:

"They are pretty honest. "

"They are pretty friendly and helpful. They tell me what I need to know."

Victor H. Verified Auto Techies Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:

"Snehal is very polite. He is a good guy. I like him."

"The service and the care for my car, he was very honest with the diagnosis. He informed me about everything before he did anything. He let me know what was going on with the car."

Vishal S. Verified Auto Techies Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:

"I'd say they were really honest and straightforward with what I needed to have done to the car."

"He was straightforward and honest. I really liked that."

Abbas M. Verified Auto Techies Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:

"They don't have the technical expertise that I like. I was expecting deeper technical knowledge."

"The people are nice."

Alejandro S. Verified Auto Techies Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:

"Good customer service"

"They were very nice and helpful."

Denny D. Verified Auto Techies Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:

"He is very fair and honest."

"The low prices, they are actually a pretty good auto shop."

Ellah G. Verified Auto Techies Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:

"I don't know."

"Their customer service was okay. They let me know what was going on and simplified things for me in terms of the language."

Erika R. Verified Auto Techies Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:

"Very good customer service"

"The owner was really polite and very friendly."

Evan S. Verified Auto Techies Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:

"They seem to do a good job for a reasonable price."

"I think the person I dealt with was very friendly and accommodating."

Kim T. Verified Auto Techies Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:

"They have good prices."

"The cost"

Laarni P. Verified Auto Techies Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:

"The owner is really nice. He goes for the best option that he has, and he makes it very easy for you to understand what's going on."

"Whenever I need advice, he checks the car first and makes recommendations."

Laurent A. Verified Auto Techies Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:

"Friendly, and they respond quickly to your needs."

"I have good contact with the staff."

Leo C. Verified Auto Techies Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:

"They seem to be pretty friendly, and they know what they are doing. They understand cars and know what to do to fix them."

"Their friendly service"

Mabel T. Verified Auto Techies Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:

"I think they have good follow through."

"The service attitude"

Midori S. Verified Auto Techies Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:

"The owner is very honest."

"I liked the good service."

Murali B. Verified Auto Techies Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:

"I liked their honest feedback, and they have good and punctual service."

"I like the work they do. I like their experience in dealing with relatively older cars."

Nicholas T. Verified Auto Techies Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:

"They are very friendly and understanding."

"He is very informative about the problems you are having with your car, and he is honest."

Nirmal J. Verified Auto Techies Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:

"They are great, very honest."

"I would say his honesty."

Saeed M. Verified Auto Techies Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:

"Efficient and reasonably priced"

"They were upfront about what the problem was and what the job would cost. There were no hidden charges."

Srini P. Verified Auto Techies Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:

"They are good."

"They are reliable."

Steve S. Verified Auto Techies Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:

"They were professional, courteous, and they met my expectations."

"Convenience factor, they were within walking distance from where I was working."

Curtis G. Verified Auto Techies Customer Name

Q1:7 out of 10

Q2:No

Q3 & Q4:

"They are very knowledgeable, and I would recommend them."

"They are knowledgeable, and they specialize in BMW's."

Ericson F. Verified Auto Techies Customer Name

Q1:7 out of 10

Q2:Yes

Q3 & Q4:

"I go to them for simple maintenance."

"Friendliness"

Eugene Z. Verified Auto Techies Customer Name

Q1:7 out of 10

Q2:Yes

Q3 & Q4:

"Friendly"

"I like that they are friendly."

Henry P. Verified Auto Techies Customer Name

Q1:7 out of 10

Q2:Yes

Q3 & Q4:

"Nothing"

"I liked that they picked up my car and delivered it."

James P. Verified Auto Techies Customer Name

Q1:7 out of 10

Q2:Yes

Q3 & Q4:

"The front guy is really funny, and they get the work done."

"They are very friendly."

Jeff H. Verified Auto Techies Customer Name

Q1:7 out of 10

Q2:Yes

Q3 & Q4:

"They are okay."

"They finished the car on time."

Ella A. Verified Auto Techies Customer Name

Q1:5 out of 10

Q2:No

Q3 & Q4:

"They are not that great. They are just alright."

"I don't really know."

Jack C. Verified Auto Techies Customer Name

Q1:5 out of 10

Q2:No

Q3 & Q4:

"Nothing"

"They were friendly."

Addison B. Verified Auto Techies Customer Name

Q1:5 out of 10

Q2:Yes

Q3 & Q4:

"It was cost-effective."

"It was cost effective."

William P. Verified Auto Techies Customer Name

Q1:3 out of 10

Q2:No

Q3 & Q4:

"They were good before, but the service has definitely degraded."

"They were responsive and always available. They were quick in turning the car around and giving it back. They were also friendly."

Sophie W. Verified Auto Techies Customer Name

Q1:2 out of 10

Q2:No

Q3 & Q4:

"Seek other car places before going there."

"I couldn't say right now."

Jackson M. Verified Auto Techies Customer Name

Q1:1 out of 10

Q2:No

Q3 & Q4:

"Stay away"

"There was nothing I liked about them."

Jayden J. Verified Auto Techies Customer Name

Q1:1 out of 10

Q2:No

Q3 & Q4:

"I would tell them not to go there."

"They specialize in BMW's, so that is why I took my car there."

Ben S. Verified Auto Techies Customer Name

Q1:1 out of 10

Q2:No

Q3 & Q4:

"I need complete honesty. I had to go to someone else a year later to fix the same problem. Auto Techies just replaced a strip nut on the car, and it was a temporary solution. They fixed the minor problem but didn't tell me the main problem that was wrong. They should have been more honest."

"Nothing"

William T. Verified Auto Techies Customer Name

Q1:1 out of 10

Q2:No

Q3 & Q4:

"Shop around"

"Nothing"

Owen C. Verified Auto Techies Customer Name

Q1:1 out of 10

Q2:No

Q3 & Q4:

"They are no good."

"Nothing"

Auto Techies

Company Philosophy

Comparative Summary

Frequently Asked Questions

Map

Industry Info

Customer Satisfaction

Company Credentials

Customer Loyalty

Diamond Certified Qualification

Verbatim Survey Responses From Only Verified Customers

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Company Capabilities Table

Photo & Video Gallery

Survey Responses For

Auto Techies

Auto Techies

Company Philosophy

Comparative Summary

Frequently Asked Questions

Map

Industry Info

Customer Satisfaction

Company Credentials

Customer Loyalty

Diamond Certified Qualification

Verbatim Survey Responses From Only Verified Customers

Diamond Certified® Video Profile

Company Capabilities Table

Photo & Video Gallery

Survey Responses For

Auto Techies

Diamond Certified^® Video Profile