Independently Rated Highest in Quality
S e v e n t h
Consecutive Year
Originally Earned:
June 2011
We declare that Auto Techies HAS QUALIFIED for and continues to meet the Ongoing Research and Rating Requirements for Diamond Certified® status.
Certificate #1758
(510) 397-8966
41443 Albrae Street
Fremont, CA 94538
Snehal Shah is owner of Auto Techies.

Auto Techies provides a complete range of auto body and repair services for all types of vehicles at its state-of-the-art Fremont facility. The company has the training and equipment to handle everything from minor damage repair to major mechanical work, and it works directly with insurance companies to streamline the claims process for its customers.

Owner Snehal Shah worked as an electronic engineer for several Fortune 500 companies before shifting his focus to the auto repair industry and establishing Auto Techies. Mr. Shah says his engineering background gives him an in-depth understanding of the electronic make-ups of his customers’ vehicles. “Most modern cars and SUVs have very sophisticated electronic systems, from transmissions with electronic controls to anti-lock brakes. I’m able to utilize my knowledge base to ensure these systems function as efficiently as possible.” 

Auto Techies’ factory-trained technicians all have previous experience at dealerships like BMW and Mercedes-Benz, and they’re trained to follow insurance guidelines and use environmentally-friendly, water-based paint systems to ensure the best results. “Our technicians always do what’s best for the safety of each customer’s vehicle,” affirms Mr. Shah. 

Company Philosophy

“We’re guided by two basic principles: Treat customers the way we’d want to be treated and respect them the way we’d want to be respected. Our goal is to raise the bar for service in the auto repair industry. A lot of mechanics can’t effectively communicate with their clients, but we make sure to always inform our customers about what’s going on with their cars.”

Serving Santa Clara and Alameda Counties including Hayward, Berkeley, Fremont, Oakland, San Leandro, Piedmont, Newark, Albany, Alameda, Dublin

Auto Body Repair
A/C Service
Airbag Systems
Brake Service
Cooling Systems
Diagnostics
Tune-ups
Wheel Alignments
Electrical System Diagnostics
Charging Systems and Batteries
Transmission Service and Rebuild
Scheduled Maintenance (30k, 60k, 90k Services, etc.)

Comparative Summary

Maintaining customer satisfaction is a crucial aspect of any business, but it’s even more important for auto repair shops that have earned the prestigious Diamond Certified award. For Auto Techies, customer satisfaction is a direct result of its customer-focused approach to doing business—a relatively simple philosophy that’s translated to a loyal and growing customer base....

Frequently Asked Questions

Q: How much will it cost to get my car repaired?
A: "It depends on the repair that needs to be done. We’ll check your car initially for the problem. That will give us the information we need in order to tell you what the repair will cost."
Q: How long will it take to repair my car?
A: "Once we’ve looked at your car and determined what’s wrong, we’ll be able to provide an expected completion time."
Q: Is it worthwhile to repair my car?
A: "Customers often ask us if they should sell their cars or keep and repair them, but it really depends on the problem. In these situations, we’ll sit down and do a cost analysis with the customer. We’ll go through the car’s historical data if...

Map

Javascript is required to view this map.

Industry Info

Routine maintenance is the key to ensuring your car passes its vehicle emissions and smog tests.
Most vehicles in California are required to undergo and pass smog testing. Even though this can be a hassle, there are a few things you can do to help ensure your car passes the test. The reason vehicles have to run properly in order to pass a...
Findings based on statistically reliable research from 176 surveys

Customer Satisfaction

Survey Question: On a scale of 1 to 10 how satisfied were you with the quality you received?
Chart.

Company Credentials

Workers Compensation
Liability Insurance
License Verification
Business Practices
Current Complaint File

Customer Loyalty

Survey Question: If you needed this product or service in the future, would you use this company again?
Chart.
92%
n = 176

Diamond Certified Qualification

Based on 176 customer surveys, we declare
Auto Techies
has passed all rating steps and has earned
The Diamond Certified Award
No. 1758
Continuously qualified since June 2011.
David Pak
Director of Ratings Research
American Ratings Corporation

Verbatim Survey Responses From Only Verified Customers

Atmaram S. Verified Customer Name
"I like the way they handle their customers and they are accurate with their quotes."
Research conducted by American Ratings Corporation. Ratings Methodology

Diamond Certified® Video Profile

Company Capabilities Table

Auto Techies
41443 Albrae Street
Fremont, CA 94538
(510) 397-8966
DCID5102520229

Mon – Fri: 8am – 6pm

Serving Santa Clara and Alameda Counties including Hayward, Berkeley, Fremont, Oakland, San Leandro, Piedmont, Newark, Albany, Alameda, Dublin

Snehal Shah, Owner
16
3
ASE Certified Technician (Liliang Chen)
217539
Liability Insurance, Workers' Compensation
2001
Auto Body Repair; A/C Service; Airbag Systems; Brake Service; Cooling Systems; Diagnostics; Tune-ups; Wheel Alignments; Electrical System Diagnostics; Charging Systems and Batteries; Transmission Service and Rebuild Scheduled; Maintenance (30k, 60k, 90k Services, etc.)
400
Car Dealerships, Retail Customers
12 Months/12K Miles
Alameda Auto Body

Photo & Video Gallery

Survey Responses For

Auto Techies

Auto Techies: Average 8.7 out of 10 based on 176 unique customer surveys of customer satisfaction.
Atmaram S. Verified Auto Techies Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They are really good and their customer service is excellent. They do everything on time."

"I like the way they handle their customers and they are accurate with their quotes."

Barry R. Verified Auto Techies Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"Good service and reasonable prices"

"Their honesty"

David S. Verified Auto Techies Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"Very honest, reasonably priced, and I have used them twice. I am very happy and very satisfied. They are very honest and very good."

"I would give them a '12'. They are reliable and honest."

Eddie L. Verified Auto Techies Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I would say they provide excellent customer service."

"I like that I told them I cannot wait long for my car to be repaired and they responded by fixing it very quickly. They also did a good job with the repairs. "

Eduardo C. Verified Auto Techies Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They did a good job."

"They are really nice and they know what they are doing. I was satisfied."

Juan B. Verified Auto Techies Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I would say that they are able to work on a wide range of vehicle types and that they're very reasonably priced."

"The quality of their work"

Launey R. Verified Auto Techies Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I would tell people that, if they use Auto Techies, they will have finally found an honest mechanic. They always stand behind their work and never try to sell you something you don't need."

"I like that they complete the work when they say they will, always have superb customer service, and answer all of our questions about what's going on with my car."

Lewis B. Verified Auto Techies Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They are the best maintenance and automobile repair company I've ever worked with and they're reasonably priced. "

"I like that it's a clean shop. The staff is very congenial and extremely accommodating. They leave no stone unturned when it comes to serving their customers."

Marie C. Verified Auto Techies Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I would recommend using them."

"They do very good work, are very friendly and honest, and I am very satisfied with everything about them."

Mary J. Verified Auto Techies Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I would say they really care about their customers."

"I like that they took care of all my car's needs."

Suby . Verified Auto Techies Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I would say that they provide very personalized and specialized service. Snehal is very personable and knowledgeable about BMWs and most other performance cars."

"I like how flexible they are. They accommodate all kinds of schedules and priorities."

Mehernosh V. Verified Auto Techies Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I would tell people that they offer friendly service."

"I like how friendly they are."

Mike K. Verified Auto Techies Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I would say to go there and try them."

"I like the customer service, they explain everything to you that they're doing to your car, and go over all the details of the parts that they're using. The quality of the workmanship is also very good."

Najla H. Verified Auto Techies Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I would say that they do a very good job."

"I liked that they were honest."

Raj S. Verified Auto Techies Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I would tell people that Auto Techies has integrity."

"I like their honesty and efficiency. They're way ahead of their peers."

Ravisankar R. Verified Auto Techies Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I would say that they understand the problems that cars have and provide excellent service to their customers."

"I like that once you describe the problem you are having, they are able to provide what is needed, and make sure you have a good experience as a customer."

Catherina R. Verified Auto Techies Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I would tell people that Auto Techies communicates promptly and provides prompt, reliable service."

"I liked that I didn't have to call them back to find out what was wrong with my car. They called me first."

Robert P. Verified Auto Techies Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I would say that it's a nice company and they have great people working there."

"I really liked the personalities of the people working there. When I brought the car in, they explained to me what had to be done and gave me a discount, which was very nice."

Roberta D. Verified Auto Techies Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I would say they had a good price and they did a good job."

"I liked the price."

Ronson B. Verified Auto Techies Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I would tell people that Auto Techies does good work on foreign cars."

"I liked the price."