DIAMOND CERTIFIED COMPANY REPORT
Auto Medics - Honda and Acura Specialists
(650) 450-8949
330 South Claremont Street
San Mateo, CA 94401
San Mateo, CA 94401
Auto Medics' ASE-certified technicians have special expertise with Hondas and Acuras.
Auto Medics - Honda and Acura Specialists provides general maintenance and repair services for drivers throughout the San Francisco Peninsula. The company specializes in Hondas, Acuras and hybrid vehicles, but it also services and repairs all other Asian makes and models. As a Bay Area Certified Green Business, it employs environmentally-friendly business practices designed to lessen its carbon footprint.
Owners Robert Pierinelli and Kristine and Dan Cesena and their team have more than 100 years of combined experience in the automotive industry. Mrs. Cesena says Auto Medics’ loyal customers return because of the quality, affordable work they receive. “We also pride ourselves on having one of the cleanest and most convenient auto repair facilities in the San Mateo area.”
Auto Medics has direct access to service and repair information from Honda and Acura, which allows it to expedite the repair process and offer same-day turnarounds for most vehicles. All the shop’s technicians are ASE-certified and undergo continual training to keep up with technological advances and the specific demands of working on hybrid vehicles.
Company Philosophy
“We know many of our customers don’t understand the intricacies of their vehicles, so we take time to meticulously explain our work and address any questions or concerns. Putting our customers at ease is as important as providing excellent service for their vehicles. We want them to know we care about them as much as we care about their cars.”
Serving all of San Mateo County including Menlo Park, Daly City, San Mateo, Foster City, Redwood City, S San Francisco, San Bruno and Hillsborough.
Acura, Honda & Hybrid Vehicles
Computer Diagnostics
Maintenance & Repair
Scheduled Service
Acura
Honda
Infinity
Comparative Summary
Maintaining customer satisfaction is a crucial aspect of any business, but it’s even more important for auto repair companies that have earned the prestigious Diamond Certified award. For Auto Medics - Honda and Acura Specialists, the key to achieving and maintaining high levels of customer satisfaction is simple: take the time to explain the details of each recommendation and repair so the...
Frequently Asked Questions
Q: How much will it cost to fix my car?
A: "It depends on the repairs, but we’ll explain everything in detail before we start so you can feel comfortable about what to expect. We never try to hide anything from our customers."
Q: Is it worthwhile to fix my older car if the repair costs exceed its worth?
A: "It depends on several factors. Do you have another car you can use? If not, how will you get a replacement? If you buy a used car as a replacement, that car may require more repairs in the near future. Most of the time, our customers opt to...
Q: How long will it take to repair my car?
A: "It varies with each type of repair, but we’ll ask you when you need your car back when you make the initial appointment and do our best to meet your needs."
Map
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Industry Info
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Find an auto repair shop that’s qualified to perform thorough vehicle inspections.
If your car has a specific problem and you bring it into a repair shop, make sure the technicians are qualified to perform a full inspection—if they simply fix the problem and send you on your way, you risk leaving other issues undiagnosed, which...
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Findings based on statistically reliable research from 200 surveys
Customer Satisfaction
Company Credentials
Workers Compensation
Liability Insurance
License Verification
Business Practices
Current Complaint File
Customer Loyalty
99%
n = 200
Diamond Certified Qualification
Based on 200 customer surveys, we declare
Auto Medics - Honda and Acura Specialists
has passed all rating steps and has earned
The Diamond Certified Award
The Diamond Certified Award
No. 1059
Continuously qualified since March 2007.
David Pak
Director of Ratings Research
American Ratings Corporation
Director of Ratings Research
American Ratings Corporation
Verbatim Survey Responses From Only Verified Customers
Mark W. Verified Customer Name
"I've been a regular customer of theirs for years. I feel they are honest and they do good work."
Research conducted by American Ratings Corporation. Ratings Methodology
Diamond Certified® Video Profile
Company Capabilities Table
Auto Medics - Honda and Acura Specialists
330 South Claremont Street
San Mateo, CA 94401
San Mateo, CA 94401
(650) 450-8949
(650) 342-1026 fax
(650) 342-1026 fax
DCID6503428480
Mon – Fri: 7:30am – 5:30pm
Sat: 8am – 4pm
Serving all of San Mateo County including Menlo Park, Daly City, San Mateo, Foster City, Redwood City, S San Francisco, San Bruno and Hillsborough.
Kristine and Dan Cesena and Robert Pierinelli
80
7
ASE Certified, ASE Master Technicians
215422
Liability Insurance, Worker's Compensation
Automotive Service Association (ASA), Automotive Service Councils of California (ASCCA), Better Business Bureau, International Automotive Technicians Network (iATN)
ASE Blue Seal of Excellence
1987
General and Mechanical Maintenance Repairs for All Types of Asian Vehicles
Acura, Honda, Infinity
2,900
Individual Vehicle Owners
1-Year/12K Mile Warranty for most work, 3-Year/36K Mile Warranty for Struts-Timing Belts and Water Pumps, 2-Year Warranty on Interstate Battery Replacements
GE Capital - six months low interest if the invoice is $300 or more)
Photo & Video Gallery
Auto Medics - Honda and Acura Specialists
Auto Medics - Honda and Acura Specialists
Auto Medics - Honda and Acura Specialists
Auto Medics - Honda and Acura Specialists
Auto Medics - Honda and Acura Specialists
Survey Responses For
Auto Medics - Honda and Acura Specialists
Auto Medics - Honda and Acura Specialists: based on 200 unique customer surveys of these open ended questions.
Q1Survey Question: On a scale of 1 to 10 how satisfied were you with the quality you received?
Customer Satisfaction Rating
Q2Survey Question: If you need this product or service in the future, would you use this company again?
Customer's Intent to Return
Q3 & Q4Survey Question: When you think about this company, what would you like to tell other consumers? What did you like best about this company?
Verbatim Customer Survey Response Based on Last Purchase Experience
Mark W. Verified Auto Medics - Honda and Acura Specialists Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I've been a regular customer of theirs for years. I feel they are honest and they do good work."
Vadiraj H. Verified Auto Medics - Honda and Acura Specialists Customer Name
Q1:
Q2:Yes
Q3 & Q4:"We like the good service."
Juan D. Verified Auto Medics - Honda and Acura Specialists Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Everything, the customer service is great. They are helpful, friendly, and very informative."
Robert F. Verified Auto Medics - Honda and Acura Specialists Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They are the only mechanics that I use. They are honest, they tell me what's wrong with the car, and they only fix what needs to be done. "
Vanessa B. Verified Auto Medics - Honda and Acura Specialists Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were efficient. When I had an appointment, I took the car in, told them when I needed the car back, and they said they could do that. They finished the job on time. They did a great job."
Arthur A. Verified Auto Medics - Honda and Acura Specialists Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They really take care of you. Sometimes if there is something small, they just take care of it and don't charge you for it. They are very personable and customer oriented. One time, I needed a ride, so they took me where I needed to go."
Britt V. Verified Auto Medics - Honda and Acura Specialists Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They have good personal service."
Emily B. Verified Auto Medics - Honda and Acura Specialists Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I am very pleased with them. They are the only people that work on my car. I am a very satisfied customer. They are friendly, competent, and they go through the details of what's been done. They inspire confidence. "
Kristin T. Verified Auto Medics - Honda and Acura Specialists Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I was very satisfied. They were all what I would expect mechanics to be. All the time they were repairing my car, it was 100% satisfactory."
Manuel P. Verified Auto Medics - Honda and Acura Specialists Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They are very detail oriented and straightforward. I trust them. They know what they're talking about. "
Valerie B. Verified Auto Medics - Honda and Acura Specialists Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They are local, they provide good service, and they are a member of the Chamber of Commerce. "
Virginia W. Verified Auto Medics - Honda and Acura Specialists Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I thought they very professional and honest. Both my son and I had Hondas for years. We trusted them to do a good job."
Alan H. Verified Auto Medics - Honda and Acura Specialists Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They are small and close to my house. They have always been honest about their assessments. They don't exaggerate problems to make more money. They fixed minor problems for me without charging me. That shows me that they care about me as a customer and that they want my business."
Bob L. Verified Auto Medics - Honda and Acura Specialists Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I have used them for several years. They are honest, they tell you how much everything is going to cost upfront, and there are no surprises."
Brad K. Verified Auto Medics - Honda and Acura Specialists Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They give good explanations of what they are going to do and of what they did."
Diana P. Verified Auto Medics - Honda and Acura Specialists Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I like Dave and the friendly people who work there. Dave does good work."
Dorothy B. Verified Auto Medics - Honda and Acura Specialists Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I feel like they really take good care of me and my car. I have been using them for years."
Frank D. Verified Auto Medics - Honda and Acura Specialists Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I usually don't do surveys, but for Auto Medics, I would be honored to do it for them. Their price is fair. I really like them. They do a good job. My husband refuses to use anyone else now. They are very pleasant people. They are just wonderful."
Gail M. Verified Auto Medics - Honda and Acura Specialists Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They provide a very good service. They are very customer oriented. I have been using them for seventeen years, and I'm on my third car."
Helen D. Verified Auto Medics - Honda and Acura Specialists Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They give me an honest assessment, they are located three blocks from my house, and they provide me with a loaner car. They don't charge me for the loaner car, just the gas that I use. I have been using them for years."
Irwin M. Verified Auto Medics - Honda and Acura Specialists Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They are well organized. They let me know what I really need, and they are thoroughly honest. They are very nice people. I have been using them for twenty-six years."
Jan B. Verified Auto Medics - Honda and Acura Specialists Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were good at letting me know exactly what needed to be done to my car. They worked with my schedule. They did a very thorough evaluation of my car, and they let me know in an affordable manner, what needed to be done now and what could be done in the future."
Jeff M. Verified Auto Medics - Honda and Acura Specialists Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were very thorough, attentive, and they explained their charges. They provided me with the rare oil that my car needed in the allotted time they said they could fix my car. Plus, they made great coffee."
John F. Verified Auto Medics - Honda and Acura Specialists Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They are very good at everything they do. They are very thorough, and they don't charge an arm and a leg."
John O. Verified Auto Medics - Honda and Acura Specialists Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They give me a loaner car, they are friendly, they know exactly what's wrong, and they give me a detailed report. They do good quality work."
June H. Verified Auto Medics - Honda and Acura Specialists Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I liked their integrity. They told me what was wrong, and they fixed it according to my budget. They really helped me. Their was excellent."
June J. Verified Auto Medics - Honda and Acura Specialists Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I like that the shop is clean, and the people are friendly. They know me by name, and they send me reminders. They handle both of our Hondas. They are in a very convenient location, and their pricing is fair."
Scott S. Verified Auto Medics - Honda and Acura Specialists Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were really nice guys. They did a great job, and their prices were reasonable."
Tim S. Verified Auto Medics - Honda and Acura Specialists Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I have been using them for fourteen years. They always tell me what my car needs, and they give me a good explanation of what's wrong with it. They do a great job."
Travis C. Verified Auto Medics - Honda and Acura Specialists Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They are proactive in their communication with the customer. There is something about them that is really clear and easy to understand. They make it easy to schedule an appointment, drop off your car, and pick it up. They are unusually direct and not sneaky. They are totally on the ball. We've used them for ten years now, and they've made a huge difference. We trust them with our cars."
Alan S. Verified Auto Medics - Honda and Acura Specialists Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I liked everything about them."
Betty M. Verified Auto Medics - Honda and Acura Specialists Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were helpful. They picked me up. Once, they left a car for me to use while mine was being repaired. The staff was courteous and friendly. I thought they were terrific."
Bill B. Verified Auto Medics - Honda and Acura Specialists Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They're courteous and they keep their shop clean."
Chris D. Verified Auto Medics - Honda and Acura Specialists Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The service and the people"
Christina W. Verified Auto Medics - Honda and Acura Specialists Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They are reliable and honest."
Edith R. Verified Auto Medics - Honda and Acura Specialists Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The people in the office are professional and friendly."
Edward S. Verified Auto Medics - Honda and Acura Specialists Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They are fast, courteous, and they do a good job."
Helen D. Verified Auto Medics - Honda and Acura Specialists Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They are within walking distance of my home. They have a loaner car if I need it and they specialize in Hondas. They explain what they are doing and answer all of my questions."
Marco M. Verified Auto Medics - Honda and Acura Specialists Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They are personable and honest. They also seem technologically advanced. They have a good website."
Margaret S. Verified Auto Medics - Honda and Acura Specialists Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They are convenient to where I am. The staff is very courteous and efficient. The people that work there are very professional."
Paul K. Verified Auto Medics - Honda and Acura Specialists Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I think they are one of the best Honda repair shops I've seen and their prices are decent. They know what they are doing and they are friendly."
Raghu S. Verified Auto Medics - Honda and Acura Specialists Customer Name
Q1:
Q2:Yes
Q3 & Q4:"It is a very good shop. They are personable, honest, and straightforward."
Sean D. Verified Auto Medics - Honda and Acura Specialists Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They always have the work ready on time."
Virginia Z. Verified Auto Medics - Honda and Acura Specialists Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I've been using them for almost ten years. They are personable people. They ask questions and they listen to me. They keep my Acura going."
Clarise Verified Auto Medics - Honda and Acura Specialists Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I like their flexibility as I do not live in the bay area. I like their service and thoroughness. "
Randy Verified Auto Medics - Honda and Acura Specialists Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were thorough at explaining the work that had to be done and they were polite."
Eileen Verified Auto Medics - Honda and Acura Specialists Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They have a down to earth kind of approach. They are very flexible and straightforward."
Scott Verified Auto Medics - Honda and Acura Specialists Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They seemed more knowledgeable then the dealers I had worked with in the past."
Aron Verified Auto Medics - Honda and Acura Specialists Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I like the actual quality of work done on the vehicles."
Kentaro Verified Auto Medics - Honda and Acura Specialists Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Their customer service"
Natalia Verified Auto Medics - Honda and Acura Specialists Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They are reliable and they have a great team. The service is good."
Kirstin Verified Auto Medics - Honda and Acura Specialists Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were really nice, honest, and efficient."
Marty Verified Auto Medics - Honda and Acura Specialists Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They took the time to listen to what I had to say. They remembered previous issues I brought up to them. They are very thorough and efficient. They made minor repairs without charging me. I was very satisfied with every area I was exposed to when I went into the shop. "
William Verified Auto Medics - Honda and Acura Specialists Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They follow up and have great customer service. They have good ETA on their repairs. I don't see any improvements needed for Honda Hospital."
Perry Verified Auto Medics - Honda and Acura Specialists Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They are close by and their process are reasonable."
Jamie Verified Auto Medics - Honda and Acura Specialists Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I've been taking my Honda to them since I got it. I really like their excellent customer service and I have always had a good experience with them."
Bill Verified Auto Medics - Honda and Acura Specialists Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They run a clean shop. I have an old car, about 22 years old and they take good care of it. At times, they have had to search for parts and they were glad to do so with no complaints. "
Theresa M. Verified Auto Medics - Honda and Acura Specialists Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I felt very comfortable with them."
Sonia H. Verified Auto Medics - Honda and Acura Specialists Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were able to explain things very well."
Jennifer L. Verified Auto Medics - Honda and Acura Specialists Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I like that they seem to be really good at what they do, and they have good customer service. "
Cameron O. Verified Auto Medics - Honda and Acura Specialists Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Their knowledge and customer service"
Edward S. Verified Auto Medics - Honda and Acura Specialists Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were fast and on time."
Kenneth K. Verified Auto Medics - Honda and Acura Specialists Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I think they're great."
Andree C. Verified Auto Medics - Honda and Acura Specialists Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I think they're reliable."
Mary C. Verified Auto Medics - Honda and Acura Specialists Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They're very friendly and very knowledgeable."
Stephan K. Verified Auto Medics - Honda and Acura Specialists Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were knowledgeable, friendly, honest, and timely."
Irwin M. Verified Auto Medics - Honda and Acura Specialists Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I like the service, honesty, and recordkeeping."
Hugo M. Verified Auto Medics - Honda and Acura Specialists Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were very straightforward. They even gave me a ride to work."
Salvator V. Verified Auto Medics - Honda and Acura Specialists Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They did the work right away."
Don D. Verified Auto Medics - Honda and Acura Specialists Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They do what they say they're going to do."
Martha M. Verified Auto Medics - Honda and Acura Specialists Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They're very knowledgeable and very thorough."
Carol B. Verified Auto Medics - Honda and Acura Specialists Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They're honest, they do good work, and I feel confident with them."
Timothy B. Verified Auto Medics - Honda and Acura Specialists Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The quality of the work"
Colleen L. Verified Auto Medics - Honda and Acura Specialists Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Honesty, thoroughness, and overall customer service"
David M. Verified Auto Medics - Honda and Acura Specialists Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Their honesty and integrity"
Diane M. Verified Auto Medics - Honda and Acura Specialists Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They're very reliable, and they do what they say they're going to do."
Laura E. Verified Auto Medics - Honda and Acura Specialists Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They treat me like I'm smart and take care of my car."
Barbara V. Verified Auto Medics - Honda and Acura Specialists Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I like the good work they do."
Nancy F. Verified Auto Medics - Honda and Acura Specialists Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I think they're very nice and friendly."
Garry L. Verified Auto Medics - Honda and Acura Specialists Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They treated me very well."
Anil M. Verified Auto Medics - Honda and Acura Specialists Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I think they do good work."
Chris D. Verified Auto Medics - Honda and Acura Specialists Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I like their service."
Meghan H. Verified Auto Medics - Honda and Acura Specialists Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They're very knowledgeable, and they don"
Pamela P. Verified Auto Medics - Honda and Acura Specialists Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I have been going there for twenty years, and they take good care of my cars."
Kari H. Verified Auto Medics - Honda and Acura Specialists Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I just trust them."
Scott J. Verified Auto Medics - Honda and Acura Specialists Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I like the fact that they're reliable and very honest."
Gary P. Verified Auto Medics - Honda and Acura Specialists Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They seem to get the job done."
Carol S. Verified Auto Medics - Honda and Acura Specialists Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I like their friendliness."
Suzanne C. Verified Auto Medics - Honda and Acura Specialists Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They're fair, straightforward, and experienced."
Terri C. Verified Auto Medics - Honda and Acura Specialists Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They're personable, they explain everything to you, and they give you a sense of trust."
Terry D. Verified Auto Medics - Honda and Acura Specialists Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I think they're very honest, and they do good work. "
Fred S. Verified Auto Medics - Honda and Acura Specialists Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They're very honest. You feel like your being taking care of, and they use certified Honda parts. I think they really go out of their way for the customer."
Janice C. Verified Auto Medics - Honda and Acura Specialists Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They're friendly, and they know what customer service is all about."
Kristen P. Verified Auto Medics - Honda and Acura Specialists Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They do a good job of getting the work done."
Ana W. Verified Auto Medics - Honda and Acura Specialists Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They have good customer service."
William H. Verified Auto Medics - Honda and Acura Specialists Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I like their personable service and good rates compared to dealerships."
Bill B. Verified Auto Medics - Honda and Acura Specialists Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They're very accommodating."
Harold J. Verified Auto Medics - Honda and Acura Specialists Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They're very thorough and courteous. "
Lisba B. Verified Auto Medics - Honda and Acura Specialists Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were efficient, and they fixed the problem. "
Gillian N. Verified Auto Medics - Honda and Acura Specialists Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were on time, and they took care of business."
Natalie H. Verified Auto Medics - Honda and Acura Specialists Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They just do the best work."
Tony G. Verified Auto Medics - Honda and Acura Specialists Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I feel like I can trust them. "
Jerry S. Verified Auto Medics - Honda and Acura Specialists Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They're fast, and they know what they're doing."
Angie C. Verified Auto Medics - Honda and Acura Specialists Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They do the work right. They're also courteous and knowledgeable."
Dominic C. Verified Auto Medics - Honda and Acura Specialists Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They're friendly, honest, and very thorough."
Carol K. Verified Auto Medics - Honda and Acura Specialists Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They're friendly, courteous, and they do good work."
Kadi N. Verified Auto Medics - Honda and Acura Specialists Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They send us reminders, and when we bring our car in, they know exactly what it needs."
Vera M. Verified Auto Medics - Honda and Acura Specialists Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They always do a very good job."
Betty M. Verified Auto Medics - Honda and Acura Specialists Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They're honest, open, friendly, and they help us out with their service."
John M. Verified Auto Medics - Honda and Acura Specialists Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I thought they were clean and neat."
Rebekah L. Verified Auto Medics - Honda and Acura Specialists Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I liked pretty much everything about them."
Andy G. Verified Auto Medics - Honda and Acura Specialists Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I went there once for a diagnostic and they did a very thorough and accurate job. They were very friendly and seemed to be very knowledgeable and professional. If I owned another Honda or Japanese car, I would definitely consider using them."
Claudia M. Verified Auto Medics - Honda and Acura Specialists Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were clear on what was needed, and they informed me of what was critical and what could be put off to lower the cost. They did a decent job. "
Debbie S. Verified Auto Medics - Honda and Acura Specialists Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Customer service, they are very attentive and trustworthy. I feel like they do quality work. I am being taken care of."
James M. Verified Auto Medics - Honda and Acura Specialists Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I trust them. I think they are doing a decent service for a fair price."
Jennifer A. Verified Auto Medics - Honda and Acura Specialists Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They have been very reliable. I have used them for as long as I've had my car, for about ten years. Basically they have always done a good job."
Jennifer Z. Verified Auto Medics - Honda and Acura Specialists Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were great with my Acura. I liked the timeliness and how responsive they were. They kept me informed about what was going on with my car and they were friendly and easy to work with."
Ken R. Verified Auto Medics - Honda and Acura Specialists Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They are convenient and highly qualified. They know my car and they keep me informed about what I need. They don't push me to get things done that I don't need. "
Eugene Z. Verified Auto Medics - Honda and Acura Specialists Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The professional attitude of the employees that work there and the quality of work they produce"
Juris A. Verified Auto Medics - Honda and Acura Specialists Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Their location is very convenient for me, and their employees are really courteous. Their mechanics thoroughly explain what is going on with my car . Everyone is always very helpful."
Karen P. Verified Auto Medics - Honda and Acura Specialists Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They did what they said they were going to do, nothing extra."
Ted M. Verified Auto Medics - Honda and Acura Specialists Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were very professional and quick."
Douglas L. Verified Auto Medics - Honda and Acura Specialists Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They are close and knowledgeable. They provide pretty good service overall."
Jenny H. Verified Auto Medics - Honda and Acura Specialists Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They are not a car dealership."
Joe K. Verified Auto Medics - Honda and Acura Specialists Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The quality of the work and the way they treat the customer"
Laura S. Verified Auto Medics - Honda and Acura Specialists Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They do high quality work and they are honest."
Linda F. Verified Auto Medics - Honda and Acura Specialists Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I've been using them for a long time. I like their integrity and honesty."
Oscar P. Verified Auto Medics - Honda and Acura Specialists Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The workers did a good diagnostic evaluation. They were very accurate."
Sameer S. Verified Auto Medics - Honda and Acura Specialists Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They treat me well. I have confidence in them that things will turn out right."
Tom K. Verified Auto Medics - Honda and Acura Specialists Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I have never had any problems with them. They are convenient and easy to work with."
Krishna Verified Auto Medics - Honda and Acura Specialists Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The process was easy and quick and the service was good."
David Verified Auto Medics - Honda and Acura Specialists Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I like that they are close by and friendly. I heard a squeaking sound on my steering. I brought it in and they had told me a bolt was loose and they tightened with no extra charge. I like that kind of service. It seems like they have got everything under control. "
Brian Verified Auto Medics - Honda and Acura Specialists Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They are conscientious."
Cole Verified Auto Medics - Honda and Acura Specialists Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Their thoroughness, I had an oil leak and other stations could not find it, but they did because they are so thorough."
Ken Verified Auto Medics - Honda and Acura Specialists Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They are auto professionals and they are as good as they can be."
Helen Verified Auto Medics - Honda and Acura Specialists Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They are close by. If I need a loaner car, they have one for me. They do good work. "
Marc Verified Auto Medics - Honda and Acura Specialists Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I've been using them for several years now and have built trust with them. They get to know me and I get to know them. I always try to go to a specialist and they are a good one. "
Mike Verified Auto Medics - Honda and Acura Specialists Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They are knowledgeable and know what they are doing. They are Honda certified and have always been straight forward about what is needed on the car. "
Haitham Verified Auto Medics - Honda and Acura Specialists Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They are pretty frank and thorough. "
Manuel P. Verified Auto Medics - Honda and Acura Specialists Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Good service and reliable"
Harry L. Verified Auto Medics - Honda and Acura Specialists Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I believe they're honest, and they fix things that need to be fixed."
Deborah W. Verified Auto Medics - Honda and Acura Specialists Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I thought they were friendly."
Vern B. Verified Auto Medics - Honda and Acura Specialists Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were really responsive, and they did quality work."
Ryan T. Verified Auto Medics - Honda and Acura Specialists Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I liked the ability to schedule the appointment online. They also seemed very knowledgeable. "
Tony R. Verified Auto Medics - Honda and Acura Specialists Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They're convenient, and the repairs are done to a high standard."
Wendy S. Verified Auto Medics - Honda and Acura Specialists Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They're prompt, on time, and they do good quality work."
Deborah P. Verified Auto Medics - Honda and Acura Specialists Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They seem to be really reliable."
Carlos F. Verified Auto Medics - Honda and Acura Specialists Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I liked their professionalism. They have a clean shop, and they work quickly."
Tina I. Verified Auto Medics - Honda and Acura Specialists Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I think they're very friendly and knowledgeable."
Robert D. Verified Auto Medics - Honda and Acura Specialists Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were fast. They got it the job done in thirty minutes."
Eric S. Verified Auto Medics - Honda and Acura Specialists Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I like the overall quality."
April P. Verified Auto Medics - Honda and Acura Specialists Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They have good customer service."
Paul P. Verified Auto Medics - Honda and Acura Specialists Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Great customer service and very honest"
Linda F. Verified Auto Medics - Honda and Acura Specialists Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They have good customer service, and they know you by your first name."
Julien W. Verified Auto Medics - Honda and Acura Specialists Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I think they're honest and reliable."
Tom M. Verified Auto Medics - Honda and Acura Specialists Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The people were nice, and they explained what was going on."
Margaret F. Verified Auto Medics - Honda and Acura Specialists Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Their service is great. I've been satisfied since I've been there."
Bill P. Verified Auto Medics - Honda and Acura Specialists Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I like the fact that I feel like I can talk to them. They always answer all my questions."
Karen P. Verified Auto Medics - Honda and Acura Specialists Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I think they're very good, honest, and their work has always been very good. I've never had a problem with them."
George R. Verified Auto Medics - Honda and Acura Specialists Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I like their prompt and courteous service."
Donna S. Verified Auto Medics - Honda and Acura Specialists Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I feel very confident with them."
Denise M. Verified Auto Medics - Honda and Acura Specialists Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I like the work they've done, and they're honest with me. I feel like they are fair, and they care about my car."
John A. Verified Auto Medics - Honda and Acura Specialists Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They only do necessary repairs. "
Larry L. Verified Auto Medics - Honda and Acura Specialists Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Their consistency"
James R. Verified Auto Medics - Honda and Acura Specialists Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I feel confident in the work that they do."
Mabel S. Verified Auto Medics - Honda and Acura Specialists Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The service and everything else"
Marcia S. Verified Auto Medics - Honda and Acura Specialists Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They do fast service, the price is reasonable, and they always do the job."
Sharon L. Verified Auto Medics - Honda and Acura Specialists Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I like that they are timely and they get things done when they say they will. I used to use them when they were Honda Hospital."
Dar B. Verified Auto Medics - Honda and Acura Specialists Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They clearly explain what needs to be done to repair my vehicle. After the work is done, they also have a clear explanation of the work that they did. "
Larry A. Verified Auto Medics - Honda and Acura Specialists Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I liked the quality of their work and their integrity."
Laurie B. Verified Auto Medics - Honda and Acura Specialists Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They give us reminders for our next service, and their service is timely. Everything is done in less than a day, and they stick to the price that they quote. We like them. We will keep going back."
Theresa M. Verified Auto Medics - Honda and Acura Specialists Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They're close to home."
Mike Verified Auto Medics - Honda and Acura Specialists Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They are confident and had my car ready on time."
William Verified Auto Medics - Honda and Acura Specialists Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They are convenient for me and I haven't had any problems."
Robert Verified Auto Medics - Honda and Acura Specialists Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were friendly and accurate."
Sallie P. Verified Auto Medics - Honda and Acura Specialists Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were upfront, personable, and prompt."
Mark D. Verified Auto Medics - Honda and Acura Specialists Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They're honest, upfront, and the service is good."
Deborah L. Verified Auto Medics - Honda and Acura Specialists Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I think they have a good location."
Jennie L. Verified Auto Medics - Honda and Acura Specialists Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They're very helpful, friendly, and nice."
Vinayak K. Verified Auto Medics - Honda and Acura Specialists Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I can get an appointment almost immediately."
Greg S. Verified Auto Medics - Honda and Acura Specialists Customer Name
Q1:
Q2:Yes
Q3 & Q4:"It was professional and straightforward. The guy at the desk was very good."
Laura K. Verified Auto Medics - Honda and Acura Specialists Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Service "
Michael T. Verified Auto Medics - Honda and Acura Specialists Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They do good work at reasonable prices."
Roy B. Verified Auto Medics - Honda and Acura Specialists Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They offered me a loaner car while my car was being fixed."
Todd W. Verified Auto Medics - Honda and Acura Specialists Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They seem to be very detailed orientated, nice, and clean."
Joann C. Verified Auto Medics - Honda and Acura Specialists Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Personalized service"
Adrian B. Verified Auto Medics - Honda and Acura Specialists Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I think they do good quality work, and I love the their website."
Bill F. Verified Auto Medics - Honda and Acura Specialists Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Good customer service"
Lola S. Verified Auto Medics - Honda and Acura Specialists Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I feel like they know my car. I drive an Acura."
Michael B. Verified Auto Medics - Honda and Acura Specialists Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I think they're very honest people."
Peter D. Verified Auto Medics - Honda and Acura Specialists Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Friendly and on time"
Denis R. Verified Auto Medics - Honda and Acura Specialists Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They seemed very knowledgeable."
Charles C. Verified Auto Medics - Honda and Acura Specialists Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They do a good job."
Kathy O. Verified Auto Medics - Honda and Acura Specialists Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were thorough, and they explained things to us clearly."
Susan A. Verified Auto Medics - Honda and Acura Specialists Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I think they had pretty flexible hours."
Wendy L. Verified Auto Medics - Honda and Acura Specialists Customer Name
Q1:
Q2:Yes
Q3 & Q4:"While doing an oil change, they found there was a leak on the hose for water that cleans the windshield. They took care of it for no charge. They always check for things like that. "
Fred S. Verified Auto Medics - Honda and Acura Specialists Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Convenience"
Jeff T. Verified Auto Medics - Honda and Acura Specialists Customer Name
Q1:
Q2:No
Q3 & Q4:"They have a good location."
Steven F. Verified Auto Medics - Honda and Acura Specialists Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They're convenient to where I live."
Amy L. Verified Auto Medics - Honda and Acura Specialists Customer Name
Q1:
Q2:No
Q3 & Q4:"They did fast work. "
