Independently Rated Highest in Quality
T h i r d                              Consecutive Year        
Originally Earned:
January 2008
We declare that Auto Express HAS QUALIFIED for and continues to meet the Ongoing Research and Rating Requirements for Diamond Certified® status.
Certificate #1252
(831) 462-3323
2842 Soquel Avenue
Santa Cruz, CA 95062

Paul Salazar has 23 years experience in the auto maintenance and repair business - the last eight as the owner of Auto Express. He started with four employees and now has 10, that's a three-fold increase in staff to serve you better. While it is probably the largest shop of its kind in Santa Cruz, it continues to provide personalized service.

Your car is essential to your way of life and you want it to be dependable. The thoroughly-trained technicians at Auto Express will make sure your car is in top shape, from oil changes and lube jobs to wheel alignment, and tires to general repairs. Call and make an appointment today to make sure your car runs and performs when you want it to.

Company Philosophy

"The first thing is customer service, that's the number one thing that I want happening here. It has nothing to do with up-selling the job. I don't want a one-time transaction; I want my customers to return again and again. That's why I treat them as if they were family."

Serving Santa Cruz County

Quick Lube & Oil Changes
General Repairs
Wheel Alignment
Brakes
Tires

Map

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Findings based on statistically reliable research from 148 surveys

Customer Satisfaction

Survey Question: On a scale of 1 to 10 how satisfied were you with the quality you received?
Chart.

Company Credentials

Workers Compensation
Liability Insurance
License Verification
Business Practices
Current Complaint File

Customer Loyalty

Survey Question: If you needed this product or service in the future, would you use this company again?
Chart.
95%
n = 148

Diamond Certified Qualification

Based on 148 customer surveys, we declare
Auto Express
has passed all rating steps and has earned
The Diamond Certified Award
No. 1252
Continuously qualified since January 2008.
David Pak
Director of Ratings Research
American Ratings Corporation

Verbatim Survey Responses From Only Verified Customers

"I liked the fact that I was in and out of there quickly."

–Adam G.

"They are friendly and fast."

–Amy P.
Research conducted by American Ratings Corporation. Ratings Methodology

Company Capabilities Table

Auto Express
2842 Soquel Avenue
Santa Cruz, CA 95062
(831) 462-3323
(831) 462-9521 fax

Mon - Fri: 8:30am - 5:30pm
Sat: 8:30am - 4pm

Serving Santa Cruz County
10
186262
Liability Insurance, Worker's Compensation

Paul Salazar, Owner