Independently Rated Highest in Quality
F o u r t h                              Consecutive Year        
Originally Earned:
February 2009
We declare that Auto Body Express HAS QUALIFIED for and continues to meet the Ongoing Research and Rating Requirements for Diamond Certified® status.
Certificate #1509
(510) 371-5929
509 Estabrook St.
San Leandro, CA 94577

Auto Body Express provides collision repairs and restoration services for vehicles of all types at its San Leandro facility. The company uses state-of-the-art equipment and color matching technology to return clients’ cars to their pre-accident conditions and restore vehicles that have been damaged over time. In addition to its repair work, it can help with insurance claims, offer complimentary shuttle services and arrange for rental cars.

Owner Alex de Guzman has more than three decades of experience in the auto body repair industry. Mr. de Guzman says he started Auto Body Express to provide high quality collision repairs amidst a family-oriented atmosphere. “We emphasize quality work and personal service above all. My family’s tradition of expert craftsmanship and workmanship continues with our I-CAR certified technicians, who proudly stand behind all their work.”

Auto Body Express’ technicians are trained to operate high-tech frame straightening machines that allow for precise, effective frame repairs. The company can also provide custom painting and computerized color matching services to match vehicles’ replacement panels and restore their shine and luster. “We use the highest quality paint available on the market,” says Mr. de Guzman, “and we strive to make cars look better than they did before their accidents.”

Company Philosophy

“We’re more than repair technicians—we’re craftsmen who take great pride in our work. We continually surpass our customers’ expectations, and they’re always delighted at the amount of details we put into our repairs. We strive to provide personalized service from the moment they walk through our door until they drive their cars away.”

Serving all of Alameda County including Berkeley, San Leandro, Oakland, Fremont, Hayward, Castro Valley, Emeryville, Sunol, San Lorenzo and Livermore.

Collision Repairs & Restorations
Custom Painting
Fleet Work
Frame Straightening

PPG Envirobase
PPG Envirobase

Comparative Summary

Auto Body Express repairs and restores all types of post-accident vehicles at its San Leandro facility. The company’s I-CAR and ASE-certified technicians are trained to use state-of-the-art lifts, frame straightening equipment and environmentally-friendly paints to restore even the most heavily damaged cars to their factory conditions. The shop also helps with insurance claims, offers...
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Frequently Asked Questions

Q: Do you use original equipment manufacturer (OEM) parts?
A: "We always prefer to use OEM parts, but it often depends on the customer’s insurance policy. Most people don’t have OEM endorsements on their policies, which allow for the use of more expensive OEM parts. If you don’t have a...
Q: Do your automated painting systems match colors exactly?
A: "Yes, but the system isn’t completely automated. The computers will get the paint formulas close, but achieving an exact match is something of an art and requires an experienced painter. Our painters will get the paint right every time,...
Q: Can you straighten frames?
A: "Yes. We use frame straightening equipment and laser measuring systems to accurately straighten frames to manufacturers’ specifications."
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Industry Info

Even the best auto body technicians can’t perform quality repairs without the proper tools.
When looking for an auto body repair shop, make sure the facility is equipped with state-of-the-art equipment, including frame straightening and measuring machines. “A top-of-the-line paint booth is also very important,” says Alex de...
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Findings based on statistically reliable research from 80 surveys

Customer Satisfaction

Survey Question: On a scale of 1 to 10 how satisfied were you with the quality you received?
Chart.

Company Credentials

Workers Compensation
Liability Insurance
License Verification
Business Practices
Current Complaint File

Customer Loyalty

Survey Question: If you needed this product or service in the future, would you use this company again?
Chart.
94%
n = 80

Diamond Certified Qualification

Based on 80 customer surveys, we declare
Auto Body Express
has passed all rating steps and has earned
The Diamond Certified Award
No. 1509
Continuously qualified since February 2009.
David Pak
Director of Ratings Research
American Ratings Corporation

Verbatim Survey Responses From Only Verified Customers

John O. Verified Customer Name
""
See All Survey Responses
Research conducted by American Ratings Corporation. Ratings Methodology

Company Capabilities Table

Auto Body Express
http://www.autobodyex.com
509 Estabrook St.
San Leandro, CA 94577
(510) 371-5929
(510) 346-2439 fax
DCID5103462886

Mon-Fri: 8am - Noon; 1pm - 5:30pm
Other times by appointment
 

Serving all of Alameda County including Berkeley, San Leandro, Oakland, Fremont, Hayward, Castro Valley, Emeryville, Sunol, San Lorenzo and Livermore.

Alex de Guzman
30
4
ASE Certified, I-CAR Certified
251863
Liability Insurance, Worker's Compensation
Better Business Bureau
2003
Auto Body Repair and Painting
PPG Envirobase
150
Automobile Owners
Lifetime Warranty on Workmanship and Paint Products
Alameda Auto Body

Photo & Video Gallery

Auto Body Express
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Survey Responses For

Auto Body Express

Auto Body Express: Average 9.2 out of 10 based on 80 unique customer surveys of these open ended questions.
Customer Name
First name and last initial used to protect the privacy of the customer.
Verified Customer Name
Confidential surveys were conducted by telephone so that the customers' identity and actual purchase were confirmed.
Q1
Survey Question: On a scale of 1 to 10 how satisfied were you with the quality you received?
Customer Satisfaction Rating
Q2
Survey Question: If you need this product or service in the future, would you use this company again?
Customer's Intent to Return
Q3 & Q4
Survey Question: When you think about this company, what would you like to tell other consumers? What did you like best about this company?
Verbatim Customer Survey Response Based on Last Purchase Experience
John O. Verified Auto Body Express Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"Salsado."

P. P. Verified Auto Body Express Customer Name
Q1:10 out of 10
Q2:Yes
Alfredo E. Verified Auto Body Express Customer Name
Q1:10 out of 10
Q2:Yes
Allan S. Verified Auto Body Express Customer Name
Q1:10 out of 10
Q2:Yes
Arthur R. Verified Auto Body Express Customer Name
Q1:10 out of 10
Q2:Yes
Aurora P. Verified Auto Body Express Customer Name
Q1:10 out of 10
Q2:Yes
Barbara J. Verified Auto Body Express Customer Name
Q1:10 out of 10
Q2:Yes
Carmelita A. Verified Auto Body Express Customer Name
Q1:10 out of 10
Q2:Yes
Catherine I. Verified Auto Body Express Customer Name
Q1:10 out of 10
Q2:Yes
Charles L. Verified Auto Body Express Customer Name
Q1:10 out of 10
Q2:Yes
Charmaine L. Verified Auto Body Express Customer Name
Q1:10 out of 10
Q2:Yes
Chris B. Verified Auto Body Express Customer Name
Q1:10 out of 10
Q2:Yes
Clarita B. Verified Auto Body Express Customer Name
Q1:10 out of 10
Q2:Yes
David L. Verified Auto Body Express Customer Name
Q1:10 out of 10
Q2:Yes
David M. Verified Auto Body Express Customer Name
Q1:10 out of 10
Q2:Yes
Denise P. Verified Auto Body Express Customer Name
Q1:10 out of 10
Q2:Yes
Elaine G. Verified Auto Body Express Customer Name
Q1:10 out of 10
Q2:Yes
Elizabeth B. Verified Auto Body Express Customer Name
Q1:10 out of 10
Q2:Yes
Emily H. Verified Auto Body Express Customer Name
Q1:10 out of 10
Q2:Yes
Felipe G. Verified Auto Body Express Customer Name
Q1:10 out of 10
Q2:Yes
Florin D. Verified Auto Body Express Customer Name
Q1:10 out of 10
Q2:Yes
Francis M. Verified Auto Body Express Customer Name
Q1:10 out of 10
Q2:Yes
Hanna G. Verified Auto Body Express Customer Name
Q1:10 out of 10
Q2:Yes
James P. Verified Auto Body Express Customer Name
Q1:10 out of 10
Q2:Yes
Javier F. Verified Auto Body Express Customer Name
Q1:10 out of 10
Q2:Yes
Jeff D. Verified Auto Body Express Customer Name
Q1:10 out of 10
Q2:Yes
Jeff P. Verified Auto Body Express Customer Name
Q1:10 out of 10
Q2:Yes
Jeff Y. Verified Auto Body Express Customer Name
Q1:10 out of 10
Q2:Yes
Lance L. Verified Auto Body Express Customer Name
Q1:10 out of 10
Q2:Yes
Lori D. Verified Auto Body Express Customer Name
Q1:10 out of 10
Q2:Yes
Manolo D. Verified Auto Body Express Customer Name
Q1:10 out of 10
Q2:Yes
Marietta M. Verified Auto Body Express Customer Name
Q1:10 out of 10
Q2:Yes
Mark V. Verified Auto Body Express Customer Name
Q1:10 out of 10
Q2:Yes
Marlese S. Verified Auto Body Express Customer Name
Q1:10 out of 10
Q2:Yes
Michelle B. Verified Auto Body Express Customer Name
Q1:10 out of 10
Q2:Yes
Miguel T. Verified Auto Body Express Customer Name
Q1:10 out of 10
Q2:Yes
Mingwei P. Verified Auto Body Express Customer Name
Q1:10 out of 10
Q2:Yes
Patrick V. Verified Auto Body Express Customer Name
Q1:10 out of 10
Q2:Yes
Regina R. Verified Auto Body Express Customer Name
Q1:10 out of 10
Q2:Yes
Roger A. Verified Auto Body Express Customer Name
Q1:10 out of 10
Q2:Yes
Ronald C. Verified Auto Body Express Customer Name
Q1:10 out of 10
Q2:Yes
Ruth J. Verified Auto Body Express Customer Name
Q1:10 out of 10
Q2:Yes
Shirley D. Verified Auto Body Express Customer Name
Q1:10 out of 10
Q2:Yes
Steve W. Verified Auto Body Express Customer Name
Q1:10 out of 10
Q2:Yes
Trevor M. Verified Auto Body Express Customer Name
Q1:10 out of 10
Q2:Yes
Whitley B. Verified Auto Body Express Customer Name
Q1:10 out of 10
Q2:Yes
Bobby Y. Verified Auto Body Express Customer Name
Q1:9 out of 10
Q2:Yes
Christina G. Verified Auto Body Express Customer Name
Q1:9 out of 10
Q2:Yes
Connie Z. Verified Auto Body Express Customer Name
Q1:9 out of 10
Q2:Yes
Don R. Verified Auto Body Express Customer Name
Q1:9 out of 10
Q2:Yes
Ernesto Q. Verified Auto Body Express Customer Name
Q1:9 out of 10
Q2:Yes
Florantine M. Verified Auto Body Express Customer Name
Q1:9 out of 10
Q2:Yes
Keylon S. Verified Auto Body Express Customer Name
Q1:9 out of 10
Q2:Yes
Lorybeth M. Verified Auto Body Express Customer Name
Q1:9 out of 10
Q2:Yes
Mary J. Verified Auto Body Express Customer Name
Q1:9 out of 10
Q2:Yes
Ramon B. Verified Auto Body Express Customer Name
Q1:9 out of 10
Q2:Yes
Roberto R. Verified Auto Body Express Customer Name
Q1:9 out of 10
Q2:Yes
Ruben Y. Verified Auto Body Express Customer Name
Q1:9 out of 10
Q2:Yes
Sorin A. Verified Auto Body Express Customer Name
Q1:9 out of 10
Q2:Yes
William P. Verified Auto Body Express Customer Name
Q1:9 out of 10
Q2:Yes
William S. Verified Auto Body Express Customer Name
Q1:9 out of 10
Q2:Yes
Ben Q. Verified Auto Body Express Customer Name
Q1:8 out of 10
Q2:Yes
Bernardita A. Verified Auto Body Express Customer Name
Q1:8 out of 10
Q2:Yes
Brian H. Verified Auto Body Express Customer Name
Q1:8 out of 10
Q2:Yes
Bruce B. Verified Auto Body Express Customer Name
Q1:8 out of 10
Q2:Yes
Chetan K. Verified Auto Body Express Customer Name
Q1:8 out of 10
Q2:Yes
Jim M. Verified Auto Body Express Customer Name
Q1:8 out of 10
Q2:Yes
Lisa P. Verified Auto Body Express Customer Name
Q1:8 out of 10
Q2:Yes
Marilyn W. Verified Auto Body Express Customer Name
Q1:8 out of 10
Q2:Yes
Jose D. Verified Auto Body Express Customer Name
Q1:8 out of 10
Q2:Yes
Kevin W. Verified Auto Body Express Customer Name
Q1:8 out of 10
Q2:Yes
Sut I. Verified Auto Body Express Customer Name
Q1:8 out of 10
Q2:Yes
Kragen A. Verified Auto Body Express Customer Name
Q1:7 out of 10
Q2:Yes
Gerald E. Verified Auto Body Express Customer Name
Q1:7 out of 10
Q2:Yes
Sergio H. Verified Auto Body Express Customer Name
Q1:7 out of 10
Q2:Yes
Vic S. Verified Auto Body Express Customer Name
Q1:7 out of 10
Q2:No
Wanda W. Verified Auto Body Express Customer Name
Q1:7 out of 10
Q2:No
Carol D. Verified Auto Body Express Customer Name
Q1:5 out of 10
Q2:No
Richard S. Verified Auto Body Express Customer Name
Q1:5 out of 10
Q2:No
Ruby P. Verified Auto Body Express Customer Name
Q1:5 out of 10
Q2:No