Independently Rated Highest in Quality
Originally Earned:
February 2012
We declare that Auto Body by George HAS QUALIFIED for and continues to meet the Ongoing Research and Rating Requirements for Diamond Certified® status.
Certificate #1822
(415) 992-3027
285 Bayshore Boulevard
San Francisco, CA 94124

Auto Body by George provides a complete range of body repair and refinishing services for all types of vehicles at its San Francisco facility. In addition to fixing everything from minor scratches and dents to serious collision damage, the company replaces glass and performs comprehensive auto detailing work.
Owner George Martinez started working at Auto Body by George when he was a teenager and eventually worked his way to becoming manager before purchasing the shop in 2004. “I bought the company because I wanted to continue our mission of providing the best auto body service in the Bay Area,” says Mr. Martinez. “We work for our customers, not the insurance companies, so we’re able to provide the best possible parts and labor.”
Auto Body by George is proud of its reputation as a customer-oriented company, which it earned by providing honest estimates, guaranteeing all its work in writing, and paying special attention to senior citizens and other customers in need. “Our services are designed for all people, but we’re especially geared to help those who need more assistance,” says Mr. Martinez. “Ultimately, we want to make the auto body process as simple as possible for every customer.”

Company Philosophy

“Service is very important to us. We want our customers to feel confident that we’ll perform their auto body repairs correctly and treat their cars like they’re our own.”

Serving the San Francisco Bay Area

Auto Body Repair & Refinishing
Detailing

PPG

Comparative Summary

Maintaining customer satisfaction is a crucial aspect of any business, but it’s even more important for auto body repair companies that have earned the prestigious Diamond Certified award. For Auto Body by George, the key to achieving and maintaining high levels of customer satisfaction is approaching every job with equal parts professional expertise and artistic flair. “We enjoy what...

Frequently Asked Questions

Q: Can you return my car to its original condition?
A: "Absolutely. In fact, we guarantee you car will look even better than it did in its original condition. We understand how important it is to maintain the value of your vehicle, so we don’t accept payment until you’re completely sa...
Q: Is there any type of work you won’t perform?
A: "We don’t work on upholstery—we’ve been subcontracting that type of work to one company for a long time, and since we manage the entire process, we’re able to provide a warranty for their services. "
Q: What kind of paint products do you use?
A: "We only use top-of-the-line waterborne products made by PPG; we never use alternative paint materials. Also, we have a state-of-the-art spray booth that allows us to paint, bake, cure and return a customer’s car within one day. "

Map

Javascript is required to view this map.

Industry Info

Take simple steps to ensure your car is properly aligned.
A vehicle’s front end alignment is often one of its most misunderstood aspects. Almost anything can cause a vehicle to go out of alignment, from a minor or major collision to continuous driving on dilapidated roads, so it can be challenging to...
Findings based on statistically reliable research from 69 surveys

Customer Satisfaction

Survey Question: On a scale of 1 to 10 how satisfied were you with the quality you received?
Chart.

Company Credentials

Liability Insurance
License Verification
Business Practices
Current Complaint File

Customer Loyalty

Survey Question: If you needed this product or service in the future, would you use this company again?
Chart.
99%
n = 69

Diamond Certified Qualification

Based on 69 customer surveys, we declare
Auto Body by George
has passed all rating steps and has earned
The Diamond Certified Award
No. 1822
Continuously qualified since February 2012.
David Pak
Director of Ratings Research
American Ratings Corporation

Verbatim Survey Responses From Only Verified Customers

Alexsis B. Verified Customer Name
"They did quality work, and they finished on time."
Research conducted by American Ratings Corporation. Ratings Methodology

Company Capabilities Table

Auto Body by George
285 Bayshore Boulevard
San Francisco, CA 94124
(415) 992-3027
DCID4158247586

Mon – Fri: 8am – 6pm
Sat: 10am – 4pm

Serving the San Francisco Bay Area

George Martinez
3
ASE Certified
235395
Liability Insurance,
Individual Vehicle Owners
1983
Body Repair and Refinishing, Collision Repair, Glass Replacement, Detailing
PPG
1,500
San Francisco Auto Body

Survey Responses For

Auto Body by George

Auto Body by George: Average 9.4 out of 10 based on 69 unique customer surveys of these open ended questions.
Alexsis B. Verified Auto Body by George Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"That I had a very good experience"

"They did quality work, and they finished on time."

Ana M. Verified Auto Body by George Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"He does very good job for customers."

"He does a good job for me."

Anderson W. Verified Auto Body by George Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"George is responsible, fair, and a good person. He does good work, and I'd recommend him to anybody."

"I have been going to George for about five to six years. He is fair and honest. He's a man of his word. If he promises something, he'll do it. He treats me well. He brings me home and picks me up. It is just 100% good."

Carlos S. Verified Auto Body by George Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"The owner takes care of you very well."

"He is flexible."

Charles C. Verified Auto Body by George Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I recommend people to him all the time. I'm confident in what he does."

"They do excellent work."

Charles Y. Verified Auto Body by George Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"He's very good at what he does."

"I would do anything for George. He is friendly and a very nice person. "

Charlie S. Verified Auto Body by George Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"It is the most consistent quality you can get."

"I've used him many times. They are flexible, and they always take in my project."

Addison W. Verified Auto Body by George Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They are very good, reliable, and trustworthy."

"They are very reliable, trustworthy, and very good at what they do."

Dan C. Verified Auto Body by George Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"He is reliable, trustworthy, and honest."

"I thought that their overall service was excellent. He was on time, and the estimate was exactly what the cost was. There were no hidden charges."

David T. Verified Auto Body by George Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"Top notch work at relatively reasonably prices"

"He was straightforward, he told me what the cost would be, and he did it for that price."

Ryan D. Verified Auto Body by George Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I would recommend them. They are good, honest, and the best body shop around."

"They are honest. I had dents in my car. I went to other shops, but Auto Body by George was the best."

Doug H. Verified Auto Body by George Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"He's honest, reasonably priced, and professional."

"I like that he is professional when working with me, he is honest, and his prices are reasonable."

Eva L. Verified Auto Body by George Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They were personally recommended by my mechanic, who I trust. They did the job and finished it, even though I was their last customer."

"They got the job done on the time and when I wanted them to."

Matt C. Verified Auto Body by George Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I recommend him to a lot of people, because he is honest, fair, and he does a good job."

"They are kind, polite, and trustworthy. Bottom line, I trust him."

Craig G. Verified Auto Body by George Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"He was fairly priced, and he did quality work."

"I thought he had integrity."

Gwen M. Verified Auto Body by George Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They do good work at fair prices."

"I like George. He is just a lovely man."

Heidi H. Verified Auto Body by George Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"He's very honest, and he does a great job."

"The quality of their work and the way he treats his customers"

Iran S. Verified Auto Body by George Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They are truthful and dependable."

"They don't try to pull anything over on you."

Javier M. Verified Auto Body by George Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"It's a great place to take your car. They do a good job."

"Their quality, how quickly they got it done, and that they are very honest and friendly"

Jeane W. Verified Auto Body by George Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"He is fair, he does a great job, and he even helps you with a rental car."

"He basically tells you like it is. He offers free estimates. When he says it is going to be done in so many days, it is usually done a day early. My car has looked good ever since he worked on it. I would recommend anybody who needs body work, even a stranger."

Jill H. Verified Auto Body by George Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I had a really great experience. He was helpful, nice, and he did a great job."

"He was very straightforward and honest with me."

Joel M. Verified Auto Body by George Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"He's personable, nice, and honest."

"Their location and their friendliness, I was happy with their services."

John C. Verified Auto Body by George Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"He is fair, he gives a fair quote, and he is very honest. He has been in the neighborhood for years. He is somebody that you should go to if you live in the area."

"I like their location. It is easy to get to, just on and off the freeway. They do good work in a timely manner."

John G. Verified Auto Body by George Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"He was really helpful, he explained everything he was doing, and he did the work."

"He's very helpful, he's local, and he's easy to work with."

Judith T. Verified Auto Body by George Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"It is a family business. I feel at home there. They do very good work. Their prices are always lower than other places. They give me a ride when I drop my car off and to pick it up. I just can't think of anything negative to say about them. They're great. I go by just to say hello sometimes. They do really good work. They're work costs 20-30% less than other shops. They have helped me out many times. You just can't beat it. "

"The work is great. I've been there maybe ten times. They work on old lowrider cars. I love to go there and look at them. He is a really good manager, and his brother, who does a lot of the body work, is superb. They're good to people, very neighborly. "

Lilia G. Verified Auto Body by George Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They were very nice, and they did a great job on my car."

"They were helpful and friendly."

Lisa H. Verified Auto Body by George Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"He was really nice and efficient. He was honest, attentive, and pleasant."

"He was honest and attentive. I felt like I wasn't being taken advantage of."

Martha B. Verified Auto Body by George Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"Go over there. He is a nice guy who offers good services."

"He does good service and good work. He does the best job in the city."

Mathew R. Verified Auto Body by George Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"He was very communicative, very experienced, and his estimates seemed in line with what I expected. He was recommended to me, and I would recommend him to someone else."

"He was extremely helpful. He is a good and very experienced communicator. He knows what he's doing."

Matt S. Verified Auto Body by George Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"He's honest and a good businessman. His professionalism ranks up there at the top. He is very professional."

"His professionalism and honesty, he's a decent guy. He does a good job."

Luke R. Verified Auto Body by George Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I was satisfied. They were excellent."

"The time, it took less time than other auto places I've been to. I was satisfied. I've gone to them several times."

Neal P. Verified Auto Body by George Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"He is an honest guy."

"Their work is good. I had a good experience with him."

Samantha F. Verified Auto Body by George Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"It was good work for not too much money."

"Their location was convenient and close to my house. They kept me updated on what was happening with my car."

Peter C. Verified Auto Body by George Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"You remember the place, because it's all about George and how he takes such good care of you."

"He takes care of what I need, no more, no less."

Raymond Y. Verified Auto Body by George Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"He is an extremely honest person. He does really good work."

"He is honest, friendly, and he does a really good job on cars."

Ricardo P. Verified Auto Body by George Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I was very satisfied with the service."

"They do a good job. They gave the car back in good condition."

Rigo S. Verified Auto Body by George Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"He's a great guy and very responsible."

"Their service is good, and they have worked on my car many times and have always done a good job."

Robert B. Verified Auto Body by George Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I'd tell them that he runs a great body shop."

"He gets it done. He does what he says he will do, and he does a good job."

Sally V. Verified Auto Body by George Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"George is incredibly friendly, efficient, and he does a great job. My whole family uses George's services."

"The great quality of the service, the low price, and George as a person, every time I've been there, he's done a fantastic job for me. "

Sophie P. Verified Auto Body by George Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They are good, and they do everything on time."

"They keep me updated on what is happening with my car."

Steve V. Verified Auto Body by George Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"He was very fair and honest."

"They get the job done on time."

Steva H. Verified Auto Body by George Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"He is good and honest."

"They did the work right."

Susan C. Verified Auto Body by George Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"He's efficient, reliable, and cost effective."

"I can rely on him to do the job well, efficiently, and that it won't cost too much."

Victor U. Verified Auto Body by George Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I would recommend them if someone needed work done on their vehicle. They fix bumps, scratches, and just about anything."

"They kept me informed. He wasn't shady at all. If it was something he could do, he did it. I liked his honesty."

Victoria M. Verified Auto Body by George Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"If you want it done well, use George. The work he did on my car made it look brand new."

"They were able to make my car look brand new. He was personable and nice. I am 100% satisfied."

Bernard B. Verified Auto Body by George Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:

"They do good quality work."

"They offer high quality work."

Bryce B. Verified Auto Body by George Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:

"They did a great job in a short amount of time."

"The mechanic did good work. I was relieved when it was fixed. The mechanic was a good guy. "

Christopher E. Verified Auto Body by George Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:

"He does a good job."

"George is a nice person."

David W. Verified Auto Body by George Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:

"They are honest, and they do good work"

"The quality is very good. He is a good guy to deal with."

Derick A. Verified Auto Body by George Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:

"He guarantees his work. If it is not done right, he'll redo it. He stands behind his work."

"I've been using him for a long time. He has helped me with a couple of cars that I owned in the past. I live in Stockton, but I still take my car to him."

Domingo P. Verified Auto Body by George Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:

"He is very honest, and he explains things very well."

"I like that they are very accommodating."

Edgard C. Verified Auto Body by George Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:

"They do quality work, and they are efficient."

"They have good customer service."

Edward S. Verified Auto Body by George Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:

"He is a very friendly and competent person. He takes full responsibility for what comes out of his shop. I found him to be an advocate for me with my insurance company. Their initial estimate to repair the damages was too low. He argued to get a bigger claim, and he got it."

"I've used them more than once already. They do a good job, and George is a very nice guy."

Gerardo M. Verified Auto Body by George Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:

"He does what he says he's going to do. He does good work and is always on time. He gets things done when he says he will."

"The customer service there is good. It is a family owned business."

Greg S. Verified Auto Body by George Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:

"George is a great guy and he listens."

"He does good work, and he is very customer focused."

Juan G. Verified Auto Body by George Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:

"They are very personable and very informative."

"They have a good location for me."

Jesus M. Verified Auto Body by George Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:

"They are reliable. They get everything done in a good amount of time. He even calls to let me know how everything is going."

"I like that he always calls to check in. It is very courteous."

Mary L. Verified Auto Body by George Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:

"It appears that you get a good value for the money. When they say your car will be ready at a certain time, it is. I've been very pleased with them."

"I like the fact that when they said it was going to be ready, it was ready. I needed my car at a certain time, and they had it ready on time."

Luke E. Verified Auto Body by George Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:

"They did a good job on my car."

"The end result was good. The car was immaculate when I got it back. You couldn't tell that something had been wrong."

Sonia C. Verified Auto Body by George Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:

"They are very professional."

"They did a good job on my car, and they didn't try to rip me off. They were fair."

Susan T. Verified Auto Body by George Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:

"It's a good place. He is honest and friendly."

"He did a great job. He really knows what he is doing."

Ben H. Verified Auto Body by George Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:

"Use them."

"The work is good, and I like the personality of the owner."

Diane D. Verified Auto Body by George Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:

"He is a nice guy, he explains his procedures pretty well, and he offers a few different options."

"He explains things well, offers different options, and is a good man."

Norman T. Verified Auto Body by George Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:

"I would recommend them. They do a pretty good job."

"The people are nice. They explain what they have done to your car. It is a good place. They are friendly, and they treat people nicely."

William T. Verified Auto Body by George Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:

"He did good work at a very decent price."

"The results of the car when I got it back were great."

George A. Verified Auto Body by George Customer Name
Q1:7 out of 10
Q2:Yes
Q3 & Q4:

"I think he knows what he's doing. The work he has done for me has been good."

"He was convenient. I was recommended to him. He was fine."

James S. Verified Auto Body by George Customer Name
Q1:7 out of 10
Q2:Yes
Q3 & Q4:

"They work quickly, and they are reliable."

"I like how quickly they got the job done."

Timothy B. Verified Auto Body by George Customer Name
Q1:6 out of 10
Q2:No
Q3 & Q4:

"It took too long, but the finished product looked good."

"When he was finished with my car, it looked good. It was delivered as promised."

Samantha M. Verified Auto Body by George Customer Name
Q1:5 out of 10
Q2:Yes
Q3 & Q4:

"I don't know what I would tell somebody. I guess I would recommend him. He does good body work."

"He does good auto body work."