Independently Rated Highest in Quality
Originally Earned:
November 2009
We declare that Austin Creek Materials HAS QUALIFIED for and continues to meet the Ongoing Research and Rating Requirements for Diamond Certified® status.
Certificate #1580
(707) 545-5550
600 Austin Creek Road
Cazadero, CA 95421

Family Owned and operated since 1946, Austin Creek Materials has proven itself a leader in the construction materials market when it comes to offering you quality, service and value. They know you have choices for your construction material needs, that’s why Austin Creek Materials strives to deliver the best customer experience possible.

Austin Creek Materials provides a full range of concrete and aggregate products and services, including custom mix designs, a “green” concrete product, Ekocrete, colored concrete, admixtures, pump coordinated pours, sand, crushed rock, washed sand and gravel, landscape material, testing and delivery.

Austin Creek Materials has received several environmental recognition awards. The Company has state certified facilities, as well as plants & trucks that are certified by the National Ready Mix Concrete Association.

Whether you are seeking sand, rock, landscape materials, concrete, colored concrete, trucking or delivery services, their multiple locations, certified facilities, state of the art plants, equipment and trucks, their innovative and experienced staff ensure they not only meet, but consistently exceed your expectations.

Company Philosophy

“Austin Creek Materials operates under the philosophy that we don’t just sell our customers a concrete, sand or gravel product; what we aspire to give them is the ultimate concrete, sand or gravel experience. Quality of product among industry competitors is often comparable; it’s the value of our service and the value of our experience that sets us apart as our unique differentiator.”

Serving Sonoma, Mendocino, Marin and Napa Counties

Aggregate
Ready Mix
Crushed Rock
Sand & Gravel
Concrete
Trucking & Delivery

Map

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Findings based on statistically reliable research from 100 surveys

Customer Satisfaction

Survey Question: On a scale of 1 to 10 how satisfied were you with the quality you received?
Chart.

Company Credentials

Workers Compensation
Liability Insurance
Business Practices
Current Complaint File

Customer Loyalty

Survey Question: If you needed this product or service in the future, would you use this company again?
Chart.
97%
n = 100

Diamond Certified Qualification

Based on 100 customer surveys, we declare
Austin Creek Materials
has passed all rating steps and has earned
The Diamond Certified Award
No. 1580
Continuously qualified since November 2009.
David Pak
Director of Ratings Research
American Ratings Corporation

Verbatim Survey Responses From Only Verified Customers

"Their cooperation, they gave me advice on stuff I needed to know about the concrete."

–A.W.C.C.I.

"From an office standpoint, they were always timely with getting stuff to me. They were pleasant and nice. From the contractor point of view, they always performed the job above average. Our field guys said they did an outstanding job."

–A.D.B.
Research conducted by American Ratings Corporation. Ratings Methodology

Company Capabilities Table

Austin Creek Materials
600 Austin Creek Road
Cazadero, CA 95421
(707) 545-5550
(707) 632-5115 fax

Mon – Fri: 7am – 4pm
Sat: By Appointment

Serving Sonoma, Mendocino, Marin and Napa Counties
40
Liability Insurance, Worker's Compensation

NRMCA (National Ready Mix Concrete Association) Certification

Steve Canelis, General Manager
Jenifer Berry, Sales Assistant