Independently Rated Highest in Quality
F o u r t h                              Consecutive Year        
Originally Earned:
January 2011
We declare that Ashley Interiors, Inc. HAS QUALIFIED for and continues to meet the Ongoing Research and Rating Requirements for Diamond Certified® status.
Certificate #1696
(510) 898-6591
5588 Central Avenue, Suite D
Newark, CA 94560
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Ashley Interiors recently designed this kitchen.

Ashley Interiors, Inc. offers homeowners a wide variety of cabinets, countertops, flooring, shutters and window treatments. The company’s showrooms house high-quality products that fit any budget, and its experienced design consultants are trained to help customers find the right products to fit their needs. “We  understand that all the options offered to consumers today can be overwhelming, so we take each client’s lifestyle, color, design preferences and maintenance capabilities into account,” say owners JR and Donna Ashley.

As veterans of the construction industry for more than 25 years, the Ashleys say they take personal pride in the reputation Ashley Interiors has developed since opening more than two decades ago. “It’s similar to raising a child. This company has accomplished a lot of great things over the years, and when we step back and look at it, we feel proud.”

Company Philosophy

“Our primary goal is to maintain an exceptional level of customer satisfaction, and we accomplish that by employing highly trained and experienced professionals who work hard to make our clients’ projects the best they can be. We strive to project confidence in everything we do.”

Serving all of Alameda County including Berkeley, San Leandro, Oakland, Fremont, Hayward, Castro Valley, Emeryville, Sunol, San Lorenzo and Livermore.

Kitchen & Bathroom Remodeling
Flooring
Window Coverings
Interior Design
Countertops, Stone Tile & Slab
Remodeling

Map

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Findings based on statistically reliable research from 150 surveys

Customer Satisfaction

Survey Question: On a scale of 1 to 10 how satisfied were you with the quality you received?
Chart.

Company Credentials

Workers Compensation
Liability Insurance
License Verification
Business Practices
Current Complaint File

Customer Loyalty

Survey Question: If you needed this product or service in the future, would you use this company again?
Chart.
97%
n = 150

Diamond Certified Qualification

Based on 150 customer surveys, we declare
Ashley Interiors, Inc.
has passed all rating steps and has earned
The Diamond Certified Award
No. 1696
Continuously qualified since January 2011.
David Pak
Director of Ratings Research
American Ratings Corporation

Verbatim Survey Responses From Only Verified Customers

Elizabeth P. Verified Customer Name
"They were punctual, honest, and they did a good job."
Research conducted by American Ratings Corporation. Ratings Methodology

Diamond Certified® Video Profile

See video

Company Capabilities Table

Ashley Interiors, Inc.
5588 Central Avenue, Suite D
Newark, CA 94560
3991 First Street, Suite F
Livermore, CA 94551
(510) 898-6591
(510) 793-1026 fax
DCID5107937470

Newark
Mon – Fri: 10am – 5pm
Sat: 10am – 3pm
Livermore: By Appointment Only

Serving all of Alameda County including Berkeley, San Leandro, Oakland, Fremont, Hayward, Castro Valley, Emeryville, Sunol, San Lorenzo and Livermore.

JR and Donna Ashley, Owners
760024
Liability Insurance, Workers' Compensation
Kitchen & Bathroom Remodeling, Flooring, Window Coverings, Interior Design, Countertops, Stone Tile & Slab, Remodeling

Photo & Video Gallery

Survey Responses For

Ashley Interiors, Inc.

Ashley Interiors, Inc.: Average 9.2 out of 10 based on 150 unique customer surveys of customer satisfaction.
Elizabeth P. Verified Ashley Interiors, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"Overall, they do quality work."

"They were punctual, honest, and they did a good job."

Barbara B. Verified Ashley Interiors, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They're very professional, very cooperative, and timely. It's great."

"Their professionalism and their help with answering questions, the work was very good."

Carolyn S. Verified Ashley Interiors, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They have a large selection of all different types of products and they give you what you want for a good price."

"They were very accommodating to my needs. I like that I could call them with any questions, and they have no problem answering what I may ask."

Eugenie M. Verified Ashley Interiors, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They are reliable, very flexible, their workers have a solid expertise, and the owner treats all of her employees very well, which means they'll treat us well."

"I like how flexible they are."

Janet V. Verified Ashley Interiors, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I have recommended them several times. It's sort of a one-stop shopping type of deal. The folks there will actually help you pick out colors and combinations. What I needed, was someone to tell me if it looked good or if it looked horrible. They make very good recommendations, that ended up working out great."

"I liked the design aspect, and how patient they were. I really needed someone who knew how to put things together that looked visually appealing."

John K. Verified Ashley Interiors, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They're amazing. They have a great service, they know what they are doing, and we are huge fans of theirs. I have recommended them several times."

"They were here on time, they told us what they were going to do, the people they have working for them were wonderful and very caring of our home, and they left our home in a more cleanly condition than when they came."

Jurell S. Verified Ashley Interiors, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"Good install"

"I liked the quality of the materials that they use."

Pete S. Verified Ashley Interiors, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They have a very good staff, they have a lot of different ways of showing people what is available out there, and they are extremely nice. JR, who is the co-owner, really gets down to the details. He knows his stuff. "

"They were very personable, and you don"

Michelle C. Verified Ashley Interiors, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They are absolutely excellent, they take care of your needs, and they are wonderful to work with."

"We found them to be absolutely fantastic. I trust them. They eased my nervousness, I looked at them like they were part of our team, and I can't say enough good things about them. Also, they are so incredibly detailed, it's crazy."

Ronald M. Verified Ashley Interiors, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"Don't go anywhere else. "

"They're prompt and professional."

Angela S. Verified Ashley Interiors, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They are a very fair company."

"They have a prompt service."

Kay G. Verified Ashley Interiors, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They do excellent work, they are clean, on time, and they get the job done."

"The design was excellent."

Tim C. Verified Ashley Interiors, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They are a great company. They followed-through, they were on time, and they know their stuff."

"That"

B. C. C. Verified Ashley Interiors, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They have everything you need. They have a great selection of products. "

"The way they treat their customers"

L. R. C. Verified Ashley Interiors, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They're absolutely the best. Try them."

"The installer was friendly and he answered all of my questions. "

O. T. B. Verified Ashley Interiors, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They get the work done on time and they do very good work. "

"Their customer service, and I think their design team is wonderful."

Namita O. Verified Ashley Interiors, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They have reasonable prices and fast service. "

"Their prices"

Ester M. Verified Ashley Interiors, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I'm satisfied. They did a really nice job for our living room. I would recommend them."

"The people who came over were really nice and they were very careful not to make a mess. "

Linda P. Verified Ashley Interiors, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They were very honest, neat, and tidy when doing the work."

"Their honesty and also that they had a lot of products to chose from"

Carol M. Verified Ashley Interiors, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"Service, quality, and good workmanship"

"I liked their personable service."

Kathleen S. Verified Ashley Interiors, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They were very easy to work with. They really tried hard to please the customer. They're friendly and understanding if you're working on a budget. They will even give you suggestions if you ask them."

"I liked the fact that they're very knowledgeable and that they gave me advice about all of the products I bought."

Inger P. Verified Ashley Interiors, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They do very good work and all the employees are very polite. I was impressed with their service. They're very well mannered and knowledgeable. "

"The quality of their service and inventory, also, the fact that they really listened to what I had to say and they tried their best to get me what I wanted. "

Janis P. Verified Ashley Interiors, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They're knowledgeable and very helpful."

"Their knowledge about their products"

Barbara P. Verified Ashley Interiors, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They really want to make their customers happy and they seem to go to great lengths to achieve that."

"The owners JR and Donna really put themselves out for you. They give you advice for decoration, contracting, cutting, and installing of floor and carpeting, and they have a lot of creative ideas. "

Susan A. Verified Ashley Interiors, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They have great quality service for the customers. They're flexible with your schedule and they have reasonable pricing. "

"I liked the fact that they were very accommodating to our schedule. We kept changing the date because we had some plumbing problems. We actually changed the date twice and there was not a problem at all. They were very flexible with us. We keep going back to Ashley because they're easy to work with. Also, Daven, the person who came to do the insulation was very professional, friendly, and knowledgeable. "

Lisbeth O. Verified Ashley Interiors, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They're just great. I recommend them."

"They're very nice people, they're not pushy to make a sale, and they're very helpful. I have been there a few times with my friend and she likes them too."

Marissa G. Verified Ashley Interiors, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They're really good and they have great customer service."

"They were friendly and knowledgeable."

Richard E. Verified Ashley Interiors, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They're a good business."

"They were very attentive and helpful."

Yvonne S. Verified Ashley Interiors, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They did a good job. I have used them several times to do work on my bathroom and living room. "

"They're friendly and reliable. "

Sally B. Verified Ashley Interiors, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They were on time, neat, and they cleaned up after themselves every day. They did exactly what we wanted them to do. Also, they explained to us the process for the work they were doing and we appreciated the communication."

"They're always professional. We liked the installation of the wood shutters, the work in the bathroom, and the lights."

Shaun H. Verified Ashley Interiors, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They're great and very friendly."

"Just their attention to detail and the quality of their customer service"

Andrew T. Verified Ashley Interiors, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Promptness, they had the product when I wanted it."

Armando C. Verified Ashley Interiors, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They did the job right. If I asked to use them the next day, they would try and be there."

Beatrice V. Verified Ashley Interiors, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Their friendliness, and they were very professional. They got the job done. They did what needed to be done, and they made sure all was in order."

Ben H. Verified Ashley Interiors, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Their efficiency, they kept the dust down to a minimum. They were really polite, nice, and they did their job well. We were really happy with it. We love the floor. We were just really pleased."

Betty K. Verified Ashley Interiors, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were friendly, and they did a good job."

Beverly L. Verified Ashley Interiors, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"When I ordered new carpet, they took everything out and got rid all of the old stuff. I had custom windows that were different sizes, but they made everything work. The windows look really nice. I have used them four times. I have always been happy with them."

Brad R. Verified Ashley Interiors, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Service, quality, and their price wasn't too bad. If they didn't have the answers, they would find them for me. They had really good customer service."

Calvert L. Verified Ashley Interiors, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Everything went smoothly as planned."

Chandra G. Verified Ashley Interiors, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The one mistake they made, they corrected immediately at their cost. They were very helpful, prompt, and they kept all of their promises."

Chris J. Verified Ashley Interiors, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were very professional. The person who came over seemed knowledgeable and courteous."

David S. Verified Ashley Interiors, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were able to accommodate what I needed."

Debra V. Verified Ashley Interiors, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Selection, availability, and service, they were friendly and welcoming."

Don L. Verified Ashley Interiors, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The owners are very focused on what the customer wants. They put the customer first. It is all about what the customer wants, not what they want. They are very interactive with their customers and their feedback. Their communication is very high quality."

F.M. Verified Ashley Interiors, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I just thought they did a really good job. I thought they were helpful. I was satisfied with the work they did. I have used them a few times. They did a good job for me."

Gabriele Y. Verified Ashley Interiors, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Their follow-up, follow-through, and good customer service, they were prompt. They sent emails and requests back to me in a proper amount of time, and they took care of the job they were going to do. They also followed up after the job. They notified us when they were done. They were customer friendly, and they knew how to treat their customers."

Genevieve L. Verified Ashley Interiors, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were very responsive. I needed some special brackets, and they ordered them for me. I plan on getting my wood floor from them soon."

Gerry C. Verified Ashley Interiors, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The quality of their work"

Hamilton H. Verified Ashley Interiors, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were willing to work with me over an extended period of time. When I had difficulties with the city, permitting, and other things, they were very understanding and patient. They did an excellent job when they finally got things going. They did everything I wanted, when I wanted it done, and they worked patiently with me. Donna was a study of patience. She was absolutely easy to work with and a great design coordinator. She was terrific."

Howard K. Verified Ashley Interiors, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Their customer service, they were very friendly and helpful."

James H. Verified Ashley Interiors, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Their customer service, they were very down to earth. They made us feel comfortable and gave us really good advice. We were very pleased with them. "

Jan C. Verified Ashley Interiors, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Their attention to detail and customer service, they are organized, knowledgeable, and friendly."

Janice L. Verified Ashley Interiors, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were very supportive, in terms of my decision making. They did what they said they would do, and their product is great. When I had a rush situation, they took care of it. It was wonderful."

Jeanne B. Verified Ashley Interiors, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The help that I got when I was in the store when I purchased something, the wife suggested that I put in a larger pattern than I planned to, which looks really nice. I always thought a small room needed a small design, but I was wrong."

Jim B. Verified Ashley Interiors, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The person who waited on me was friendly. I purchased floor cleaner from them recently. Previously, they did a floor installation for me, and I thought they were skilled."

Jim A. Verified Ashley Interiors, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Their consistency, we've had them do work before. They are always professional, and they do a nice job. Also, their pricing is competitive. You know what you are going to get when you place your order with Ashley Interiors. Other companies are not consistent with their employees, so their workmanship may vary. Also, other companies sometimes have difficulty with delivering the product that you order."

Jim P. Verified Ashley Interiors, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were honest, they let me get the material that I needed, and they didn't sell me something that I didn"

JoAnn B. Verified Ashley Interiors, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They did what they said they were going to do, and they helped me decide what I wanted. They provided a good service at a good price. I liked the way they did business."

Joe S. Verified Ashley Interiors, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Their customer service, I was treated as if they had known me forever. They always knew who I was when I went in there. They got to know me. They were interested and helpful."

Joe C. Verified Ashley Interiors, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Everything, their quality, their installation, and the service that I received when I went in, it was perfect. I can't believe how everything turned out so perfectly. They were very efficient. I was very happy with them."

John C. Verified Ashley Interiors, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The people were really friendly, clean, and they did good work."

John M. Verified Ashley Interiors, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The people were friendly, they seemed to be competent, and they were doing their job properly. I thought they did a good job. I was very happy with them. "

Jutta G. Verified Ashley Interiors, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I think their customer service and their quality of work, they were thorough. They did the work on our home with a personal touch, since we had a customized order. They exceeded our expectations in every way."

Kathleen D. Verified Ashley Interiors, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were professional when installing and advising me of what I needed. They were accommodating when I couldn't afford the product I selected, because it was too expensive for me. They gave me alternatives to choose from."

Kathleen P. Verified Ashley Interiors, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Their personal attending to the floors that we wanted and bought from them, they were very helpful with getting us the floor we wanted. They were also helpful in giving us advice on countertop granite. They also have a good showroom. It's in a nice area, and it's easy to get to."

Kathy G. Verified Ashley Interiors, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They had the product that I liked. I was very happy with it. I was happy with their installation too."

Ken G. Verified Ashley Interiors, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"There are a lot of things I liked best about them. I think I can count on Donna and JR. If I need something done, they are my go-to place. They are very reputable. I think they provide a good service, good quality, and their prices are reasonable. I have nothing but positive things to say about them."

Laverne B. Verified Ashley Interiors, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were thorough. When they said they would be there, they were there. They did a nice job."

Lawrence L. Verified Ashley Interiors, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The service they gave, they were friendly, and they did excellent craftsmanship."

Linda C. Verified Ashley Interiors, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"How willing they were to assist with the particular item I was looking for, they found it and ordered it for me."

Lisa S. Verified Ashley Interiors, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were knowledgeable and professional. My husband was home when they came out to do the work and the installation. He really liked them. I think the owner was a part of the installation team. We had no problems. Everything went like clockwork. They were all so wonderful. We were extremely satisfied. We love the final product. They gave us tips for saving money and showed us how to correct something. They were great to work with. "

Manny G. Verified Ashley Interiors, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were very customer oriented, really helpful, and they showed up on time. They had a nice selection of products too. I think they are terrific."

Marlene T. Verified Ashley Interiors, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Professionalism"

Martin C. Verified Ashley Interiors, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They weren't pushy. They were very helpful. They had a big, good selection."

Mary R. Verified Ashley Interiors, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I saw about five or six different people doing different parts of the job. They were all great. They all knew what they were doing. They did their job and they left."

Melanie M. Verified Ashley Interiors, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Their thoroughness, professionalism, high skill level, and friendliness, I have used them several times. I have always received excellent service from them."

Michael T. Verified Ashley Interiors, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were local and family owned. They were very hospitable. They accommodated me pretty quickly, and they let me browse around. The service was good. They called me when my order was in."

Pat B. Verified Ashley Interiors, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were very friendly, and they explained everything clearly. Their store was very well laid out."

Rhonda F. Verified Ashley Interiors, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Their interaction, the people were personable and friendly. They deliver a product that you want. Their recovery was good too. They took the wrong item away and got me the right one quickly."

Rich R. Verified Ashley Interiors, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Everything really, I have used them before. They are a good company, they stand behind their work, and they will correct any deficiencies that you find."

Robert G. Verified Ashley Interiors, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were very professional and very detail oriented. This was the second job they have done for me. They also did an addition on my son's house. We both just rate them really highly. They were very approachable, nice to work with, and they had great suggestions. They did a great job. "

Robert M. Verified Ashley Interiors, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I just think they are very professional. I purchased an item and the installation from them. I think they are really good."

Ron J. Verified Ashley Interiors, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I liked their service. They did what they said they were going to do, when they said they were going to do it. I have used them several times."

Shari W. Verified Ashley Interiors, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were friendly and pretty efficient time wise. They guaranteed we would have an item by a certain time, and they got it for us in that time. We were very happy."

Sharon M. Verified Ashley Interiors, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I liked their sales staff. They were courteous and efficient."

Timothy M. Verified Ashley Interiors, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They did a great job, both in workmanship and keeping us informed. They kept us informed of what they were doing, and they helped us pick out what we needed."

Tony P. Verified Ashley Interiors, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I like that they carry wallpaper, which is hard to find these days."

Trudy M. Verified Ashley Interiors, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were always very prompt, their work was exceptional, and there were no problems whatsoever. I was very comfortable having their workmen in my home."

Wanda G. Verified Ashley Interiors, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Their timeliness and their cleanliness"

Wanda H. Verified Ashley Interiors, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I liked the quality of the work that they did as well as the personalities of the people they sent out. They were on time, prompt, and very clean. They did a very thorough job. I was very pleased with their work."

Andrea S. Verified Ashley Interiors, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The carpet they put in"

Anthony M. Verified Ashley Interiors, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Their caring attitude, and they make sure that everything is done right."

Beatrix B. Verified Ashley Interiors, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The product was good, top quality. They had a large variety of choices."

Bud F. Verified Ashley Interiors, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:

"They're good people."

"They are knowledgeable and friendly people."

John P. Verified Ashley Interiors, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:

"They're a great company, they have a good price, and they're nice."

"They cooperated with me in what I specifically needed."

Lori S. Verified Ashley Interiors, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:

"They followed through with their commitments."

"I like their quick service."

Mrs. T. Verified Ashley Interiors, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:

"They are a good company. They are friendly, on schedule, and they keep their promises."

"I like that I can trust them."

Karen B. Verified Ashley Interiors, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:

"They provide special treatment for their customers. They're flexible and reasonable when negotiating prices. "

"I liked that they did a really nice job with the floors and that they re-strung the shades even though I did not even purchase them at their store. "

Mike B. Verified Ashley Interiors, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:

"The employees were very helpful and knowledgeable. "

"The selection and the help"

Monica K. Verified Ashley Interiors, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:

"They were extremely nice to work with. I'm a supervisor when it comes to do work in my house and the person who came in to do the installation followed all of my instructions very diligently. He did everything I asked for and answered all of my questions. That was very important to me."

"I was looking for wallpaper to put on my kitchen and they had a wonderful selection. They were very helpful and friendly. I really liked them. Most of the time I work with people who I feel comfortable working with rather than just look for the cheaper price. I had a great experience with them."

Bernie W. Verified Ashley Interiors, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"It was local, and they had a good selection. They did a good job. Everything went like it was supposed to."

Beverly C. Verified Ashley Interiors, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They are caring and very responsive. They are very good."

Eddie T. Verified Ashley Interiors, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"Personal service, and I could take samples home with me. It is a small shop, so I didn't feel like a number. I have recommended them to other people. I was very happy with the service I received. When there was a problem, they came out and fixed it. I was happy with speed in which things were done. They were very professional."

Gary S. Verified Ashley Interiors, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"Everything, they are courteous, they do good work, and they have easy customer relations."

H.D. Verified Ashley Interiors, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"Good customer support and a good selection, they were very friendly, helpful, and knowledgeable."

Hugo D. Verified Ashley Interiors, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"I have used them quite a bit. They stand behind their service, and they do good work. They do what they say they are going to do. If you've got a problem, they will come back out and fix it."

Judy H. Verified Ashley Interiors, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"We like Jennifer. She gives us ideas, and she is always helpful."

Kay J. Verified Ashley Interiors, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They knew what they were doing."

Midge F. Verified Ashley Interiors, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"Timing and detailed work, the work was done in a timely manner."

Russell P. Verified Ashley Interiors, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"He was a good service man. He was there all of the time, and I liked that."

Theresa C. Verified Ashley Interiors, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"It was convenient, local. Their prices were good."

Wayne W. Verified Ashley Interiors, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They were helpful, as far as giving us information on the product we were interested in. Their installation was on time, and it was of good quality."

Arlene O. Verified Ashley Interiors, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They did a good job."

Bill M. Verified Ashley Interiors, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They had what we wanted, and they did it in a nice and professional manner."

Dawn S. Verified Ashley Interiors, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"Their staff was very polite and very helpful. They were on time, and they had a nice selection of merchandise."

Gerry H. Verified Ashley Interiors, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"Customer service, they are knowledgeable and helpful."

Doug T. Verified Ashley Interiors, Inc. Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:

"They were prompt, delivered on time, they even came before the time they said they would, and I liked doing business with them."

"The people that work for them are very nice, from the administrative staff to the guys that came and worked in our home."

Margean W. Verified Ashley Interiors, Inc. Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:

"They're very good, not perfect, but very good. "

"They did what they said they were going to do, and when there was a mistake, they corrected it and didn't complain about it."

Sandi B. Verified Ashley Interiors, Inc. Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:

"They did great work for me."

"The workers were very friendly and down-to-earth."

Carmen J. Verified Ashley Interiors, Inc. Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:

"It's not the highest end merchandise, but it's good quality."

"They're a local company, and I like that."

Andrew P. Verified Ashley Interiors, Inc. Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:

"They're professional and have a good variety of products."

"I think that some of the products they have are quite unique. I did not find them anywhere else, so that was an attraction that appealed to my liking. "

Amy R. Verified Ashley Interiors, Inc. Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:

"The staff is friendly, knowledgeable, helpful, and the overall quality of their products is good. "

"The product selection"

Gerry H. Verified Ashley Interiors, Inc. Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:

"They're reliable, they arrive on time, and they check back with you to make sure everything was done well. "

"I liked the convenience because they're located just down the street from my house, but mainly I like the people there. I have recommended them to some of my friends and they seem to like them too."

James G. Verified Ashley Interiors, Inc. Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They were helpful. I was trying to find a specific pattern, but I got frustrated, and they were there to help."

Kay F. Verified Ashley Interiors, Inc. Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"I liked that they were very conscientious about picking out the colors and the type we wanted. I also liked that we got to take samples home of the ones we liked. "

Lilli O. Verified Ashley Interiors, Inc. Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They had a local office where we could look at things."

Mary N. Verified Ashley Interiors, Inc. Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"I liked the quality of the products that they carried and that they were very helpful. I didn't know what I was doing at all. They were very helpful. "

Matt L. Verified Ashley Interiors, Inc. Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"The quality of what they sell"

Pat K. Verified Ashley Interiors, Inc. Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"I liked the selection that they had and their customer service. The sales representative we worked with spent time with us and went over the different options of windows, colors, and all of that."

R.A. Verified Ashley Interiors, Inc. Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"I liked their workers. They were great. They were very dependable, they followed through, they were on time, and they picked up after themselves. I was very pleased with Ashley Interiors."

Stanley A. Verified Ashley Interiors, Inc. Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"I liked doing business with a small company rather than Home Depot or some place like that. I prefer to help the people in our neighborhood. I was very pleased, even the installers were really nice."

Tom A. Verified Ashley Interiors, Inc. Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"The people were very nice."

Alan P. Verified Ashley Interiors, Inc. Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"When I walked in the store, they had what we were looking for, floor and wall coverings. We just loved what they had on the floor."

David P. Verified Ashley Interiors, Inc. Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"We bought tiles and stuff from them. Their quality was really good. "

Hope S. Verified Ashley Interiors, Inc. Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"The service, the people were pretty good."

Sandra K. Verified Ashley Interiors, Inc. Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They were very nice."

Brandon H. Verified Ashley Interiors, Inc. Customer Name
Q1:7 out of 10
Q2:Yes
Q3 & Q4:

"It was a fairly hassle free experience."

"They did the job that they promised they would do for me."

Garner T. Verified Ashley Interiors, Inc. Customer Name
Q1:7 out of 10
Q2:Yes
Q3 & Q4:

"You might want to double check their work to ensure it's all good."

"I liked that they're courteous."

Irving A. Verified Ashley Interiors, Inc. Customer Name
Q1:7 out of 10
Q2:No
Q3 & Q4:

"Don"

"They're very friendly people who seem to be very knowledgeable."

Jason C. Verified Ashley Interiors, Inc. Customer Name
Q1:7 out of 10
Q2:Yes
Q3 & Q4:

"They have a good service, they are knowledgeable, and professional."

"They are very capable."

Michele S. Verified Ashley Interiors, Inc. Customer Name
Q1:7 out of 10
Q2:Yes
Q3 & Q4:

"They're fabulous, they offer very personable service, and they're friendly. I recommend them. "

"They were very willing to help us with everything, they answered all of our questions, and they were able to resolve all of our issues with the product. "

Anita F. Verified Ashley Interiors, Inc. Customer Name
Q1:7 out of 10
Q2:Yes
Q3 & Q4:"They are a local business."

S.N. Verified Ashley Interiors, Inc. Customer Name
Q1:7 out of 10
Q2:Yes
Q3 & Q4:"I think the lady and the men who work there are very nice."

Pat M. Verified Ashley Interiors, Inc. Customer Name
Q1:7 out of 10
Q2:Yes
Q3 & Q4:"Their customer service was great. They corrected the problems from the installation."

Hope S. Verified Ashley Interiors, Inc. Customer Name
Q1:6 out of 10
Q2:Yes
Q3 & Q4:"Personalized service"

Sandra K. Verified Ashley Interiors, Inc. Customer Name
Q1:5 out of 10
Q2:Yes
Q3 & Q4:"Their installation people are excellent at what they do."

Anita F. Verified Ashley Interiors, Inc. Customer Name
Q1:4 out of 10
Q2:No
Q3 & Q4:"Expediency, a quick service"

Richelle M. Verified Ashley Interiors, Inc. Customer Name
Q1:3 out of 10
Q2:No
Q3 & Q4:"They were close by where I live. "

Raghu N. Verified Ashley Interiors, Inc. Customer Name
Q1:3 out of 10
Q2:No
Q3 & Q4:"The quality of their workmanship, the quality of the people who did the work, and the quality of the materials, overall, the pre-sales experience was pretty good."

Sharon F. Verified Ashley Interiors, Inc. Customer Name
Q1:1 out of 10
Q2:No
Q3 & Q4:"I don't know. I don't like anything about them right now."