Independently Rated Highest in Quality
F o u r t h                              Consecutive Year        
Originally Earned:
November 2008
We declare that Armstrong Carpet & Linoleum Co. HAS QUALIFIED for and continues to meet the Ongoing Research and Rating Requirements for Diamond Certified® status.
Certificate #1443
(415) 754-3955
369 West Portal Avenue
San Francisco, CA 94127

Since 1946, Armstrong Carpet & Linoleum Co. has been providing and installing carpets; area rugs; and vinyl, laminate, linoleum, resilient tile, hardwood, bamboo, cork and specialty flooring for residential clients throughout the Bay Area. The family-owned and operated company’s San Francisco showroom carries products from several top manufacturers, including Marmoleum, Amtico, Mirage and Karastan, as well as a complete line of window treatments from Hunter Douglas and Levolor.

President Steve Balestrieri is a native San Franciscan who’s been with Armstrong Carpet & Linoleum since 1974. Mr. Balestrieri says his company has flourished over the years because of its competitive pricing and dedication to superior craftsmanship and customer service. “As a small business, we’re able to offer a higher level of flexibility, and our customers have responded positively.”

Armstrong Carpet & Linoleum’s knowledgeable sales staff is trained to help customers with everything from product selection to custom designs and decorating, and its installation projects are handled by certified local craftsmen. “We have the capabilities to provide our clients with the right flooring products to fulfill their needs,” says
Mr. Balestrieri.

Company Philosophy

“We truly care about our customers, and our goal is to ensure each one finds the perfect flooring to fit their lifestyle and budget. We believe a satisfied customer is a loyal customer, and our longevity is a testament to that conviction.”

Serving the entire Bay Area

Floor & Window Coverings
Sales & Installation
Hardwood Refinishing

Anderson
Armstrong
Armstrong
Congoleum
Congoleum
Fabrica
Fabrica
Forbo
Forbo
Kahrs
Kahrs
Karastan
Mannington
Mannington
Masland
Mirage
Mirage
Shaw
Shaw
Stainmaster

Comparative Summary

Few carpet showrooms earn the prestigious Diamond Certified award, which means they’ve been independently rated Highest in Quality. Even fewer can also claim more than 60 years of industry experience, but that’s exactly the case for Armstrong Carpet & Linoleum Co. “We’ve spent the last six decades building a loyal customer base by remaining dedicated to providing...

Frequently Asked Questions

Q: Do you employ your own installers or do you use subcontractors?
A: "Some installers are our employees and some are subcontractors. People are sometimes wary of working with subcontractors, but we set a very high standard for anyone who performs installations for us. Every subcontractor we work with has been...
Q: How soon can you start my job?
A: "We need a day or two to do the initial estimate, and then it typically takes between three and seven business days to receive the materials. We try to accommodate our customers’ schedules as much as possible—if you’re in a hurry, we can comp...
Q: Do you sell flooring products in addition to installing them?
A: "Yes, we sell a wide variety of flooring products at our San Francisco showroom for people who want to perform their own installations."

Map

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Industry Info

Choose flooring that’s right for your specific living situation.
There are numerous styles to choose from when it comes to flooring, each with its own distinctive pros, cons, maintenance needs and prices. Ultimately, the type of flooring you choose depends on your lifestyle, aesthetic preferences and budget...
Findings based on statistically reliable research from 150 surveys

Customer Satisfaction

Survey Question: On a scale of 1 to 10 how satisfied were you with the quality you received?
Chart.

Company Credentials

Workers Compensation
Liability Insurance
License Verification
Business Practices
Current Complaint File

Customer Loyalty

Survey Question: If you needed this product or service in the future, would you use this company again?
Chart.
95%
n = 150

Diamond Certified Qualification

Based on 150 customer surveys, we declare
Armstrong Carpet & Linoleum Co.
has passed all rating steps and has earned
The Diamond Certified Award
No. 1443
Continuously qualified since November 2008.
David Pak
Director of Ratings Research
American Ratings Corporation

Verbatim Survey Responses From Only Verified Customers

Colleen C. Verified Customer Name
"They're friendly. They have great customer service and good quality carpet."
Research conducted by American Ratings Corporation. Ratings Methodology

Diamond Certified® Video Profile

See video

Company Capabilities Table

Armstrong Carpet & Linoleum Co.
369 West Portal Avenue
San Francisco, CA 94127
(415) 754-3955
(415) 751-7940 fax
DCID4157512827

Mon - Fri: 8am - 5pm
Sat: 10am - 3pm

Serving the entire Bay Area

Steve and Anna Balestrieri
37
9
218501
Liability Insurance, Worker's Compensation
West Portal Workers Association
1946
Sales and Installation of Flooring, Carpet, Hardwood, Linoleum, Vinyl Tiles and Bamboo, Area Rugs, Window Coverings
Anderson, Armstrong, Congoleum, Fabrica, Forbo, Kahrs, Karastan, Mannington, Masland, Mirage, Shaw, Stainmaster
2,000
Residential and Commercial
2-Year Warranty on Labor

Photo & Video Gallery

Survey Responses For

Armstrong Carpet & Linoleum Co.

Armstrong Carpet & Linoleum Co.: Average 9.1 out of 10 based on 150 unique customer surveys of these open ended questions.
Colleen C. Verified Armstrong Carpet & Linoleum Co. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I got top of the line quality carpet for the best price."

"They're friendly. They have great customer service and good quality carpet."

Grace S. Verified Armstrong Carpet & Linoleum Co. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I dealt with them in 1999. I went back to them, because they were very good. I am a very satisfied customer."

"First of all, they are very businesslike. They make arrangements, and everything is done very quickly after that."

Joan C. Verified Armstrong Carpet & Linoleum Co. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I would highly recommend them. They were dependable, very clean, and efficient. They got in, got the job done, and got out. They were also very professional to work with. They listened to the customer."

"I walked in, spoke to the gentleman, and he listened to what I had to say. He made wonderful suggestions. We set up an appointment for him to come out to my house. He was on time and made more suggestions. During the installation, they were fast, they cleaned up after themselves, and they left. "

John M. Verified Armstrong Carpet & Linoleum Co. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"We were very satisfied with the flooring. The people were very personable. I felt very confident using them."

"The service, and everything was very good. They kept their appointments, and they answered all of our questions. If there was a problem, they were right there trying to correct it."

Jordan S. Verified Armstrong Carpet & Linoleum Co. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"It went very well. I enjoyed the product."

"Their great client service"

Louise J. Verified Armstrong Carpet & Linoleum Co. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They are worth every penny."

"He was a gentleman. He was young, but he was raised well. I can't remember his name, but he was the only one at the store when I walked in and the one who came over to my place."

Lynn M. Verified Armstrong Carpet & Linoleum Co. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"Good quality, personal attention, and a knowledgeable staff"

"They were local to where I lived. They were easy to get to, easy access."

Melinda W. Verified Armstrong Carpet & Linoleum Co. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I don"

"I liked the service. They came by, did the estimate, took the measurements, and made it very easy. They were very nice."

Michael A. Verified Armstrong Carpet & Linoleum Co. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They have a good product, and they follow up on their service. They are very manageable, prompt, and they are very nice people to deal with."

"I liked their professionalism, just the way they went about their business. They were very nice to their customers. Even when they see you on the street, they say hello. There was that family town feel with them, which was very nice."

Monica G. Verified Armstrong Carpet & Linoleum Co. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They delivered the quality we needed for our house at the price we wanted."

"I liked the service quality and the installation. Initially, there was a problem, but they came back without argument and made sure I was 100% satisfied. "

Sandy T. Verified Armstrong Carpet & Linoleum Co. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I thought the people were extremely professional and helpful. The service was excellent."

"I liked that they were very accommodating to work after hours and around my work schedule."

Tim F. Verified Armstrong Carpet & Linoleum Co. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They need to talk to the customer about the type of carpet they're getting. They need to tell you what you need based of your lifestyle. I got a carpet that the kids can pull from, so I have to keep repairing it."

"Good customer service, they came in and measured the place. The installers were very good moving the furniture out and putting it back where it came from. They did a fine job."

Yvette H. Verified Armstrong Carpet & Linoleum Co. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"The most incredible customer satisfaction, they are absolutely on the ball. They took their time to explain the pros and cons, and their workmanship was excellent too."

"I liked their customer service. I always feel that people are going to give me the wrong information, but not these people, because they made sure I was satisfied. They met every one of my needs."

Betty B. Verified Armstrong Carpet & Linoleum Co. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I've used them for years. I can't say enough good things about them. The design, the installation, and the products are always excellent."

Brian Z. Verified Armstrong Carpet & Linoleum Co. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The customer service, they were responsive and easy to talk to. They did everything they said they would do in a timely fashion."

Craig G. Verified Armstrong Carpet & Linoleum Co. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I purchased some commercial grade linoleum from them for a job I was doing. They took care of me quickly, they were pretty organized, and they had a wide selection in stock. I was able to find something that worked for me."

Cynthia S. Verified Armstrong Carpet & Linoleum Co. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I liked talking to him. When I explained everything to him, he understood exactly what I needed. He was able to come up with exactly what I wanted. I had a lot of confidence that I was getting what I needed."

Diana N. Verified Armstrong Carpet & Linoleum Co. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were pleasant people. The salespeople and the installers were all very informative and helpful. "

Elise V. Verified Armstrong Carpet & Linoleum Co. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"After my husband passed away, I had to handle a lot of things on my own. I purchased three area rugs from them. They also did a complicated job on my indoor stairway. My husband had worked with them in the past. They were very helpful and explained things, so that I knew what they were talking about. I was very happy with them. I thought they were great."

Helene W. Verified Armstrong Carpet & Linoleum Co. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I've used them three or four times. I thought their salespeople were very helpful. They were just lovely. They acted quickly and did a great job on the installation. It was very neat and clean. Altogether, they were a lot better than Floor Craft."

Isabel E. Verified Armstrong Carpet & Linoleum Co. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I bought new carpeting from them. I thought their service was excellent. They were helpful, and they came out and did the installation sooner than I expected. They did a wonderful job installing it. I didn't have any problems."

Janet N. Verified Armstrong Carpet & Linoleum Co. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were very professional. They came and did the installation quickly and efficiently. They were thorough and clean. The job was nicely done all the way around. I was very happy with everything."

Jean B. Verified Armstrong Carpet & Linoleum Co. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were in my neighborhood. They were knowledgeable, they took my order right away, they set an appointment date, and they were right on target with their time frame. I thought they were terrific."

Ray M. Verified Armstrong Carpet & Linoleum Co. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They are local. I like the personal attention that they give me."

Raymond N. Verified Armstrong Carpet & Linoleum Co. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I liked the installers and Steve. They were excellent. Everything was done very precisely. They were careful around the walls and the baseboards. It looks great."

A.C.C. Verified Armstrong Carpet & Linoleum Co. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They're probably the best company I've ever worked with, in terms of being on time with the job and scheduling."

B.C.C. Verified Armstrong Carpet & Linoleum Co. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They have always done good work. I've never had a problem with them. If there was an issue with something, they always took care of it. You can't ask for anything more than that."

C.L. Verified Armstrong Carpet & Linoleum Co. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The personalized service"

D.R.C. Verified Armstrong Carpet & Linoleum Co. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Steve Balestrieri gave me the quote. He was personable, knowledgeable, and helpful. He was very good."

M.A. A Verified Armstrong Carpet & Linoleum Co. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were prompt, and they did the job."

M.H.C. Verified Armstrong Carpet & Linoleum Co. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Those guys are the best. They are professional, they do quality work, and they do what they say they will do on time. I would happily use them again. "

P.C.I. Verified Armstrong Carpet & Linoleum Co. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Steve is the best. He does all of my flooring work. He's professional and always on time. He doesn't give excuses or 'BS'. They are perfect, '10's' across the board."

S.R.C. Verified Armstrong Carpet & Linoleum Co. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The ease of working with them, they were very professional. The workmanship was very good."

S.B.I. Verified Armstrong Carpet & Linoleum Co. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They had a clear understanding of what they were selling and how it should be done. Their prices were fair. I've used them for two jobs."

Adam S. Verified Armstrong Carpet & Linoleum Co. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I like that they are local. They have reasonable prices and a nice showroom. They are on time and reliable. They have awesome workers. I went there initially to buy area rugs, and I've been using them in my contracting business ever since."

Alice K. Verified Armstrong Carpet & Linoleum Co. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were very courteous. They provided me with samples and gave me all of the time and attention that I needed. They advised me on what would work best."

Anita R. Verified Armstrong Carpet & Linoleum Co. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I liked them from the moment I walked in the door. They had great customer service. They were very friendly, and they took the time to answer my questions. They also made suggestions. I liked the one-on-one relationship."

Barbara W. Verified Armstrong Carpet & Linoleum Co. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Their professionalism and the quality of the carpet"

Barry C. Verified Armstrong Carpet & Linoleum Co. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"There was a combination of factors. The accessibility, and the personnel were great. I liked the range and the quality of the merchandise."

Bob P. Verified Armstrong Carpet & Linoleum Co. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I liked Steve. He was very customer service oriented. He wanted to make sure I was happy."

Brian R. Verified Armstrong Carpet & Linoleum Co. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"His professionalism, he did everything he said he would do."

Carol W. Verified Armstrong Carpet & Linoleum Co. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The quality and the professionalism"

Charles D. Verified Armstrong Carpet & Linoleum Co. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The service is incredible. They show up on time and the quality of the work is good."

Christopher D. Verified Armstrong Carpet & Linoleum Co. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Reliability and their on time performance"

Danice M. Verified Armstrong Carpet & Linoleum Co. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They have a good product, and they provide a good service. They also have a lot of options."

Daniel G. Verified Armstrong Carpet & Linoleum Co. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were the best. They offered a good selection, reasonable prices, and they did a great job on the installation."

Debbie H. Verified Armstrong Carpet & Linoleum Co. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I was really happy with my carpet. The installers were professional. I wouldn't think twice about having them back again. I'm very happy. I've recommended them to everyone. In fact, I'm going to have them do my kitchen floors."

Debbie W. Verified Armstrong Carpet & Linoleum Co. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I explained what I wanted, and they did it when other places told me they couldn't. I wanted a special carpet color that other places said didn't exist, but they found it for me. "

Ella H. Verified Armstrong Carpet & Linoleum Co. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were helpful. They came to my home, helped me pick out colors, and did a good job. I couldn't have been more satisfied."

Evelyn C. Verified Armstrong Carpet & Linoleum Co. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"When I walked in, the showroom was well organized. They greeted me right away, and they answered my questions. They also showed me samples. Before I knew it, I had carpet. There were no hang-ups."

Fanny S. Verified Armstrong Carpet & Linoleum Co. Customer Name
Q1:10 out of 10
Q2:No
Q3 & Q4:"The service was fine. They were there when they said they would be. "

Gene S. Verified Armstrong Carpet & Linoleum Co. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were very prompt, and they cleaned up the area well. The work was very good."

Georgia A. Verified Armstrong Carpet & Linoleum Co. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I appreciate that they have quality products, and they stand behind everything they do. I have worked with Steve for many years. He has a beautiful showroom."

Georgia B. Verified Armstrong Carpet & Linoleum Co. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The service, the selection, and the quality"

Howard D. Verified Armstrong Carpet & Linoleum Co. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The salesman was accommodating and efficient. The installer was very good as well."

Jack B. Verified Armstrong Carpet & Linoleum Co. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They are dependable, and their prices are good. They also use good quality carpeting. We use them for our rental units."

James I. Verified Armstrong Carpet & Linoleum Co. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They are local and open on Saturdays, which is helpful. They are also very accommodating."

Janie H. Verified Armstrong Carpet & Linoleum Co. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I liked the fact that it was a small store that provided a personal service."

Jean B. Verified Armstrong Carpet & Linoleum Co. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They seem to be good people to work with. They are not a big store like Home Depot, so you are able to get one-on-one treatment."

Jean W. Verified Armstrong Carpet & Linoleum Co. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I've dealt with them for years. The work is always perfect. Their work exceeds my expectations. They know what they're talking about. They give me good advice. "

John S. Verified Armstrong Carpet & Linoleum Co. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Their professionalism"

John B. Verified Armstrong Carpet & Linoleum Co. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The quality of the installation, it was quick and well done. They brought out good samples. They were reliable and professional overall. "

John H. Verified Armstrong Carpet & Linoleum Co. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The installers, and their salesmen were good. They had a good selection to choose from."

Kathy H. Verified Armstrong Carpet & Linoleum Co. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I thought their customer service was great. We worked with Kevin. He was fabulous. They were very responsive with everything."

Kathy L. Verified Armstrong Carpet & Linoleum Co. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"We used them in a small area. They did a good job on the installation, and the carpet seems to be holding up well. "

Kaye B. Verified Armstrong Carpet & Linoleum Co. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were willing to work within my price range. The product seems to be working out very well."

Laura M. Verified Armstrong Carpet & Linoleum Co. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were very efficient. "

Linda C. Verified Armstrong Carpet & Linoleum Co. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were very accommodating, flexible, and knowledgeable. They helped with selecting the right carpet for my lifestyle. Before I used Armstrong, I went to a couple of other companies, but the customer service was terrible. It was very refreshing to find such good customer service, especially in this day and age."

Lorraine B. Verified Armstrong Carpet & Linoleum Co. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were very helpful. They did a wonderful job on the installation."

Marion E. Verified Armstrong Carpet & Linoleum Co. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The installation job was fabulous."

Mary R. Verified Armstrong Carpet & Linoleum Co. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They installed the carpet very quickly, and they were very friendly. "

Mr. A. Verified Armstrong Carpet & Linoleum Co. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I liked their follow-up. There were a few minor problems, but they took care of them."

Mr. C. Verified Armstrong Carpet & Linoleum Co. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The service"

Mr. S. Verified Armstrong Carpet & Linoleum Co. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The service and the samples, everything was just perfect."

Mr. V. Verified Armstrong Carpet & Linoleum Co. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were professional and efficient. The carpet looks great."

Mr. K. Verified Armstrong Carpet & Linoleum Co. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The prompt service"

Mr. C. Verified Armstrong Carpet & Linoleum Co. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The workmanship, and the people were very nice."

Mrs. P. Verified Armstrong Carpet & Linoleum Co. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were on time, and I could trust them."

Mrs. G. Verified Armstrong Carpet & Linoleum Co. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They came when they said they would, and they finished quickly. They were neat, and they cleaned everything up."

Mrs. T. Verified Armstrong Carpet & Linoleum Co. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Everything, they were friendly and knowledgeable. The service staff was vey good and so were the prices."

Pam P. Verified Armstrong Carpet & Linoleum Co. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Their service, promptness, and the way they laid the carpet, I was very satisfied."

Ray M. Verified Armstrong Carpet & Linoleum Co. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The business manner with which they addressed themselves and the timeliness of their appointments"

Cory S. Verified Armstrong Carpet & Linoleum Co. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were easy to work with. They showed me all of their products, and they recommended the padding. They installed it over the redwood without damaging it. They answered all my questions. When I had a problem and had to have some more carpeting put in three months later, they were able to match it perfectly."

Shirley H. Verified Armstrong Carpet & Linoleum Co. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I guess I would say that they were accommodating, pleasant, and easy to deal with."

Steve K. Verified Armstrong Carpet & Linoleum Co. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Their knowledge, they were able to answer all of my questions. The experience was perfect."

Jack B. Verified Armstrong Carpet & Linoleum Co. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:

"They are very knowledgeable, and they help you make decisions."

"Excellent customer service, very responsive, they just really help narrow down our options after we told them what we wanted. The installation was really fast."

Emily A. Verified Armstrong Carpet & Linoleum Co. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:

"I would recommend them to anybody who lives in the neighborhood. They are a small company. I like to support local merchants."

"We got good service. They were knowledgeable. If we had questions, they would answer them in a timely manner."

Martin D. Verified Armstrong Carpet & Linoleum Co. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:

"They were professional, they knew what they were doing, and they were able to explain the product well. "

"Everything was done in a timely manner."

Robert H. Verified Armstrong Carpet & Linoleum Co. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:

"They were very friendly people and willing to work with us, which was something we really liked."

"They were just friendly and willing to accommodate every need that we had. "

Scott H. Verified Armstrong Carpet & Linoleum Co. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:

"I thought it was great service, great quality, and affordable."

"Their service, they were very accommodating and cordial."

Anne W. Verified Armstrong Carpet & Linoleum Co. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"We've used them twice in the last two years, once for buying a carpet and the other time was for a repair. They came out quickly, they were very pleasant, and they did an excellent job on the repair."

Bill L. Verified Armstrong Carpet & Linoleum Co. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"The quality of the carpet was what we expected. They did a good job on the installation. They were very professional and polite."

Dorothy H. Verified Armstrong Carpet & Linoleum Co. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"It was a good experience. They were very helpful, and they were willing to take the time to talk with me. They really knew their product. They also delivered the rug very quickly."

Gertrude K. Verified Armstrong Carpet & Linoleum Co. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"I've used them twice, and I like them. They are very nice, and they help me decide on things that work for me and that I can afford. "

Jean N. Verified Armstrong Carpet & Linoleum Co. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"I thought they were very responsive, and their scheduling was very straightforward. I felt that they delivered exactly what we agreed upon. I was very satisfied with them."

Kelly F. Verified Armstrong Carpet & Linoleum Co. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"I liked their location, their quick service, and the people. I thought their prices were pretty reasonable."

Mary V. Verified Armstrong Carpet & Linoleum Co. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"I liked the overall experience from beginning to end. Their salespeople were helpful and knowledgeable. They also started and finished the installation on time. It was a very good experience."

Robin S. Verified Armstrong Carpet & Linoleum Co. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They were very nice. They had a good selection in their showroom, and they seemed very knowledgeable when it came to flooring. "

N.D.D.V. Verified Armstrong Carpet & Linoleum Co. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"The professionalism with which they installed it"

O.F. Verified Armstrong Carpet & Linoleum Co. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"I thought they completed the job fairly quickly. They were in and out of there."

R.D. Verified Armstrong Carpet & Linoleum Co. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"The people are good representitives of the company. When they say they are going to do something, they do it. "

Anita F. Verified Armstrong Carpet & Linoleum Co. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They did what they said they were going to do, and the quality was good."

Christina S. Verified Armstrong Carpet & Linoleum Co. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"The guy that runs the shop is very helpful."

David S. Verified Armstrong Carpet & Linoleum Co. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"Everything, they met with me, helped me with my selection, and did a good job on the installation. It looks great."

Edward R. Verified Armstrong Carpet & Linoleum Co. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They are top quality, and they do a good job. "

Felicia T. Verified Armstrong Carpet & Linoleum Co. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"The installer did a really good job. "

Fred E. Verified Armstrong Carpet & Linoleum Co. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"Those guys come out and do a really good job. I've had them do several jobs for me. They are pretty good. "

Harriett P. Verified Armstrong Carpet & Linoleum Co. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"We like the rug. It looks good. They did a good job installing it."

Jeoffrey L. Verified Armstrong Carpet & Linoleum Co. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"Their attentiveness at the store, they were very knowledgeable and answered all of my questions."

Jessica P. Verified Armstrong Carpet & Linoleum Co. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They were very fast."

Joe S. Verified Armstrong Carpet & Linoleum Co. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They did the job quickly, with little disturbance."

Jorge L. Verified Armstrong Carpet & Linoleum Co. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"It's local, and they have fair prices."

Leona F. Verified Armstrong Carpet & Linoleum Co. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They were very nice, and they worked quickly."

Melanie H. Verified Armstrong Carpet & Linoleum Co. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They're fast and friendly."

Mr. N. Verified Armstrong Carpet & Linoleum Co. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They did a nice job. They did what they said they would do. The job was not easy. I was very satisfied with it. The people were friendly, and the price was fair. "

Mr. M. Verified Armstrong Carpet & Linoleum Co. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They are close to my neighborhood, and they come out quickly."

Mr. T. Verified Armstrong Carpet & Linoleum Co. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They were efficient. They came and finished on time."

Mr. N. Verified Armstrong Carpet & Linoleum Co. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They were prompt, and they installed everything as planned."

Mrs. K. Verified Armstrong Carpet & Linoleum Co. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"Customer service"

Robert B. Verified Armstrong Carpet & Linoleum Co. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"Their professionalism with the installation, scheduling, and workmanship"

Sally Y. Verified Armstrong Carpet & Linoleum Co. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"The quality of the carpet, there is a real difference between the previous carpet installation and theirs."

Clyde H. Verified Armstrong Carpet & Linoleum Co. Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:

"I had a good experience using them. There was nothing to be dissatisfied about."

"It is a good company. They performed the work that I wanted them to do."

Denise M. Verified Armstrong Carpet & Linoleum Co. Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:

"They are personable and easy to work with."

"Personable and easy to work with"

Eileen W. Verified Armstrong Carpet & Linoleum Co. Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:

"They're nice people to work with, and they gave very good customer service."

"I liked working with a smaller business and not a big supplier. They were very accommodating, they gave a lot of information, and they were very responsive."

Lionel E. Verified Armstrong Carpet & Linoleum Co. Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:

"They ask a lot of question,s and they make sure they get the job right."

"Everything about the experience was good."

Pat P. Verified Armstrong Carpet & Linoleum Co. Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:

"I have nothing to tell them. I don't know."

"They got it done quickly."

Robin S. Verified Armstrong Carpet & Linoleum Co. Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:

"They helped me make good choices, and they were very patient."

"I liked the professionalism of the installers."

Steve J. Verified Armstrong Carpet & Linoleum Co. Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:

"They mean well. They have a good range of products, but they could improve on some of their follow up."

"I liked that they were willing to spend time discussing options for purchasing carpet and that the installation crew was timely and good at their job."

Gary C. Verified Armstrong Carpet & Linoleum Co. Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They had what I was looking for in stock. I was able to get it the same day and for close to the price I was looking for."

Jennifer M. Verified Armstrong Carpet & Linoleum Co. Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They had a pretty decent selection, and we were able to find what we were looking for. The installation went smoothly. They did a good job."

Shari S. Verified Armstrong Carpet & Linoleum Co. Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"I like the pattern that they sold me."

J.B.I. B. Verified Armstrong Carpet & Linoleum Co. Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"He was recommended to me. I was very happy with the quality of his work."

W.W. Verified Armstrong Carpet & Linoleum Co. Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They were on time, and they delivered what they promised."

Daniel B. Verified Armstrong Carpet & Linoleum Co. Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They did a good job laying the floor. On the whole, it looks nice."

Joanna W. Verified Armstrong Carpet & Linoleum Co. Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"Convenience and a pretty good selection "

Mae C. Verified Armstrong Carpet & Linoleum Co. Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They were very quick, and they started and finished when they said they would."

Max D. Verified Armstrong Carpet & Linoleum Co. Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They were very helpful with type, color, and the amount of carpet that I needed."

Melanie A. Verified Armstrong Carpet & Linoleum Co. Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"I thought everything was just fine. "

Mr. I. Verified Armstrong Carpet & Linoleum Co. Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"Location, the showroom is close by."

Rawlin C. Verified Armstrong Carpet & Linoleum Co. Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"Their care in doing the work around the house"

Steve O. Verified Armstrong Carpet & Linoleum Co. Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"Their service"

Al D. Verified Armstrong Carpet & Linoleum Co. Customer Name
Q1:7 out of 10
Q2:Yes
Q3 & Q4:"The quality of the carpet and the installation, I've used him a couple of times. I'm going to use him again."

Eleanor K. Verified Armstrong Carpet & Linoleum Co. Customer Name
Q1:6 out of 10
Q2:Yes
Q3 & Q4:"They were very accommodating. They tried really hard to make amends for the problems that we had. They were really nice people. They did a good job with the exception of a couple of issues."

Kathy D. Verified Armstrong Carpet & Linoleum Co. Customer Name
Q1:5 out of 10
Q2:No
Q3 & Q4:"They were local, right in my neighborhood."

A.S. Verified Armstrong Carpet & Linoleum Co. Customer Name
Q1:5 out of 10
Q2:Yes
Q3 & Q4:"They sell a variety of materials, not just carpet. The people are nice."

Janie B. Verified Armstrong Carpet & Linoleum Co. Customer Name
Q1:5 out of 10
Q2:No
Q3 & Q4:"The installers were apologetic and nice."

Hilary C. Verified Armstrong Carpet & Linoleum Co. Customer Name
Q1:4 out of 10
Q2:No
Q3 & Q4:"Nothing really"

Linda W. Verified Armstrong Carpet & Linoleum Co. Customer Name
Q1:2 out of 10
Q2:No
Q3 & Q4:"I used to like them, because they were fast and did a number of jobs well."

Mrs. D. Verified Armstrong Carpet & Linoleum Co. Customer Name
Q1:2 out of 10
Q2:No
Q3 & Q4:"They are very convenient."

Betty C. Verified Armstrong Carpet & Linoleum Co. Customer Name
Q1:1 out of 10
Q2:No
Q3 & Q4:"Nothing"