Independently Rated Highest in Quality
S i x t h
Consecutive Year
Originally Earned:
August 2012
We declare that Aren Electric Co., Inc. HAS QUALIFIED for and continues to meet the Ongoing Research and Rating Requirements for Diamond Certified® status.
Certificate #1903
(650) 564-3636

Gerry Reyes, Owner

Aren Electric Co., Inc. provides a variety of electrical repair and installation services for residential and commercial clients throughout the Peninsula. In addition to handling electrical wiring circuits for appliances, lighting, receptacles and other household applications, the company specializes in electrical panel upgrades, performs comprehensive electrical safety inspections and more.

Owner Gerry Reyes says his favorite part of being an electrical contractor is interacting with clients and utilizing his electrical expertise to help them in difficult situations. “Having an electrical hazard can be very stressful for a lot of homeowners, so our goal is to handle the work professionally and safely so our clients can relax and return to their normal lives. At the end of the day, we want them to be 100 percent satisfied with our work.”

Aren Electric Co. maintains a fleet of service trucks that are fully stocked with thousands of electrical parts, which allows the company to complete repair and installation jobs as quickly as possible. “We call them our ‘mobile warehouses,’” says Mr. Reyes. “By having all those parts at our immediate disposal, we can effectively solve all types of electrical problems.”

Company Philosophy

“Customer service is our top priority, so we work hard to safely solve our clients’ electrical problems and make them feel completely at ease. We understand the importance of listening to our customers—if they ever have a problem or concern, they know they can come to us and we’ll immediately take care of it.”

Serving the Peninsula

Electrical Repairs & Installations
Electrical Wiring
Electrical Panel Upgrades
Electrical Safety Inspections
New Circuit Installations
Electrical Switch Wiring
Outdoor Lighting Installations
Residential & Commercial

Cutler-Hammer
Murray
Square D
Square D

Comparative Summary

Maintaining customer satisfaction is a crucial aspect of any business, but it’s even more important for electrical contractors that have earned the prestigious Diamond Certified award. For Aren Electric Co., Inc., the key to achieving and maintaining high levels of customer satisfaction is simple: utilize its vast amounts of industry expertise to provide electrical services that create safe...

Frequently Asked Questions

Q: Can you come out on the day that I call?
A: "It depends on our schedule, but sometimes we can come out the same day. "
Q: What’s your approach to quality control?
A: "Our approach to quality control is linked to the pride we take in our work. We make sure all our work is performed to the standards we would want in our own homes. We’re very thorough, and we always investigate each situation before we...
Q: I have a lot of electronic devices but not many outlets, so I use a lot of extension cords and power strips. Is this safe?
A: "Not really. Using a lot of extension cords adds to the power load borne by your circuit, which can lead to overheating and cause the breakers to trip. In this case, we’d recommend adding some additional outlets to your home. "

Industry Info

The importance of ground fault circuit interrupters (GFCIs).
The average homeowner might not even know what a ground fault is, but when a house’s ground fault is compromised, it can put the entire property in danger. Basically, a ground fault is an inadvertent electrical path between a power source and...
Findings based on statistically reliable research from 77 surveys

Customer Satisfaction

Survey Question: On a scale of 1 to 10 how satisfied were you with the quality you received?
Chart.

Company Credentials

Workers Compensation
Liability Insurance
License Verification
Business Practices
Current Complaint File

Customer Loyalty

Survey Question: If you needed this product or service in the future, would you use this company again?
Chart.
99%
n = 77

Diamond Certified Qualification

Based on 77 customer surveys, we declare
Aren Electric Co., Inc.
has passed all rating steps and has earned
The Diamond Certified Award
No. 1903
Continuously qualified since August 2012.
David Pak
Director of Ratings Research
American Ratings Corporation

Verbatim Survey Responses From Only Verified Customers

Mona M. Verified Customer Name
"Nothing really"
Research conducted by American Ratings Corporation. Ratings Methodology

Diamond Certified® Video Profile

Company Capabilities Table

Aren Electric Co., Inc.
(650) 564-3636
DCID6507549420

Mon – Fri: 8am – 5pm
Sat: 9am – 4:30pm

Serving the Peninsula

Gerry Reyes, Owner
24
664954
Liability Insurance, Workers' Compensation
Eaton Certified Contractor Network (ECCN)
1994
Electrical Repairs & Installations, Electrical Wiring, Electrical Panel Upgrades, Electrical Safety Inspections, New Circuit Installations, Electrical Switch Wiring, Outdoor Lighting Installations, Residential & Commercial
Cutler-Hammer, Murray, Square D
30
Commercial, Residential
3-Year Warranty on Electrical Panel Upgrades, 2-Year Guarantee on all Work

Photo & Video Gallery

Survey Responses For

Aren Electric Co., Inc.

Aren Electric Co., Inc.: Average 9.8 out of 10 based on 77 unique customer surveys of customer satisfaction.
Mona M. Verified Aren Electric Co., Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"Very reliable, hard working and on time"

"Nothing really"

Joan G. Verified Aren Electric Co., Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I would recommend them."

"We liked their reliability."

Karen S. Verified Aren Electric Co., Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I think he is worth it. The owner William is great at what he does. "

"The company is very thorough."

Kurt W. Verified Aren Electric Co., Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They are friendly and very neat."

"I liked the fact that they did not try to upsell me. I really don't like that. They were honest and actually get good prices on fixtures. "

Matthew A. Verified Aren Electric Co., Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"Very good communication and fair pricing"

"The communication was the best thing about the company. I had called several other contractors and Aren Electric is the only one that called back. "

Mark S. Verified Aren Electric Co., Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"One thing we really appreciated was, we were looking at replacing some fixtures. He was unselfish and actually showed us how to fix the other problems ourselves."

"We like the fact that he is trustworthy."

Carol P. Verified Aren Electric Co., Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"For a visual person like me, he takes a lot of time to explain things."

"He keeps things simple for me. "

John G. Verified Aren Electric Co., Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"The way he treated us was nice. "

"He was on time and he didn't rush his work."

Tyrone S. Verified Aren Electric Co., Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I had them check the wires to the sockets to the house, good estimate on wall socket analysis."

"They found an illegal security installation from ADT which they disconnected so I would not be charged for their fees and services. "

Gregory R. Verified Aren Electric Co., Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"Very good, very efficient and friendly"

"Their quality of work"

Michael S. Verified Aren Electric Co., Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"Friendly, complete"

"Nothing"

Tuck G. Verified Aren Electric Co., Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"Reliable, very pleasant, thorough and clean"

"I felt comfortable with him as he did not try to upsell me on projects that did not need to be done. "

Gary B. Verified Aren Electric Co., Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They are great at troubleshooting and offer more than expected. "

"They do the job you hire them for. They go above and beyond what you ask them to do."

Deborah L. Verified Aren Electric Co., Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"He called back immediately when I called. He was available in a reasonable amount of time. He was focused on the task, and explained what he was doing."

"He showed me what he was doing, and tested the work to my satisfaction."

Marianne O. Verified Aren Electric Co., Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I would definitely call them."

"He was just very knowledgeable, friendly, and nice. I was satisfied with the job he did."

Nancy K. Verified Aren Electric Co., Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"Use them. "

"They're accommodating, professional, and they work around my hectic schedule."

Susan M. Verified Aren Electric Co., Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They're very knowledgeable, timely, and competitively priced."

"They're very knowledgeable, timely, and competitively priced."

Rebecca F. Verified Aren Electric Co., Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I would tell them they were easy to work with, responsive, and they got the job done. "

"They got the job done and I thought the price was reasonable."

Barbara M. Verified Aren Electric Co., Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"Very competent and professional"

"They were competent."

Patricia L. Verified Aren Electric Co., Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"He was very helpful and he didn't rush the job. He put a lot of time and effort into getting the right parts for a job that no other company would take on."

"They did an excellent job. They have a lot of knowledge and experience in regards to relay systems for older homes. They were on time and efficient. When I looked in the Diamond Certified Directory to find an electrical contractor, Aren Electric was the only company who had any sort of experience doing relay systems in my area."