Independently Rated Highest in Quality
F i f t h
Consecutive Year
Originally Earned:
August 2012
We declare that Aren Electric Co., Inc. HAS QUALIFIED for and continues to meet the Ongoing Research and Rating Requirements for Diamond Certified® status.
Certificate #1903
(650) 564-3636

Gerry Reyes, Owner

Aren Electric Co., Inc. provides a variety of electrical repair and installation services for residential and commercial clients throughout the Peninsula. In addition to handling electrical wiring circuits for appliances, lighting, receptacles and other household applications, the company specializes in electrical panel upgrades, performs comprehensive electrical safety inspections and more.

Owner Gerry Reyes says his favorite part of being an electrical contractor is interacting with clients and utilizing his electrical expertise to help them in difficult situations. “Having an electrical hazard can be very stressful for a lot of homeowners, so our goal is to handle the work professionally and safely so our clients can relax and return to their normal lives. At the end of the day, we want them to be 100 percent satisfied with our work.”

Aren Electric Co. maintains a fleet of service trucks that are fully stocked with thousands of electrical parts, which allows the company to complete repair and installation jobs as quickly as possible. “We call them our ‘mobile warehouses,’” says Mr. Reyes. “By having all those parts at our immediate disposal, we can effectively solve all types of electrical problems.”

Company Philosophy

“Customer service is our top priority, so we work hard to safely solve our clients’ electrical problems and make them feel completely at ease. We understand the importance of listening to our customers—if they ever have a problem or concern, they know they can come to us and we’ll immediately take care of it.”

Serving the Peninsula

Electrical Repairs & Installations
Electrical Wiring
Electrical Panel Upgrades
Electrical Safety Inspections
New Circuit Installations
Electrical Switch Wiring
Outdoor Lighting Installations
Residential & Commercial

Cutler-Hammer
Murray
Square D
Square D

Comparative Summary

Maintaining customer satisfaction is a crucial aspect of any business, but it’s even more important for electrical contractors that have earned the prestigious Diamond Certified award. For Aren Electric Co., Inc., the key to achieving and maintaining high levels of customer satisfaction is simple: utilize its vast amounts of industry expertise to provide electrical services that create safe...

Frequently Asked Questions

Q: Can you come out on the day that I call?
A: "It depends on our schedule, but sometimes we can come out the same day. "
Q: What’s your approach to quality control?
A: "Our approach to quality control is linked to the pride we take in our work. We make sure all our work is performed to the standards we would want in our own homes. We’re very thorough, and we always investigate each situation before we...
Q: I have a lot of electronic devices but not many outlets, so I use a lot of extension cords and power strips. Is this safe?
A: "Not really. Using a lot of extension cords adds to the power load borne by your circuit, which can lead to overheating and cause the breakers to trip. In this case, we’d recommend adding some additional outlets to your home. "

Industry Info

The importance of ground fault circuit interrupters (GFCIs).
The average homeowner might not even know what a ground fault is, but when a house’s ground fault is compromised, it can put the entire property in danger. Basically, a ground fault is an inadvertent electrical path between a power source and...
Findings based on statistically reliable research from 60 surveys

Customer Satisfaction

Survey Question: On a scale of 1 to 10 how satisfied were you with the quality you received?
Chart.

Company Credentials

Workers Compensation
Liability Insurance
License Verification
Business Practices
Current Complaint File

Customer Loyalty

Survey Question: If you needed this product or service in the future, would you use this company again?
Chart.
100%
n = 60

Diamond Certified Qualification

Based on 60 customer surveys, we declare
Aren Electric Co., Inc.
has passed all rating steps and has earned
The Diamond Certified Award
No. 1903
Continuously qualified since August 2012.
David Pak
Director of Ratings Research
American Ratings Corporation

Verbatim Survey Responses From Only Verified Customers

Deborah L. Verified Customer Name
"He showed me what he was doing, and tested the work to my satisfaction."
Research conducted by American Ratings Corporation. Ratings Methodology

Diamond Certified® Video Profile

Company Capabilities Table

Aren Electric Co., Inc.
(650) 564-3636
DCID6507549420

Mon – Fri: 8am – 5pm
Sat: 9am – 4:30pm

Serving the Peninsula

Gerry Reyes, Owner
24
664954
Liability Insurance, Workers' Compensation
Eaton Certified Contractor Network (ECCN)
1994
Electrical Repairs & Installations, Electrical Wiring, Electrical Panel Upgrades, Electrical Safety Inspections, New Circuit Installations, Electrical Switch Wiring, Outdoor Lighting Installations, Residential & Commercial
Cutler-Hammer, Murray, Square D
30
Commercial, Residential
3-Year Warranty on Electrical Panel Upgrades, 2-Year Guarantee on all Work

Photo & Video Gallery

Survey Responses For

Aren Electric Co., Inc.

Aren Electric Co., Inc.: Average 9.8 out of 10 based on 60 unique customer surveys of customer satisfaction.
Deborah L. Verified Aren Electric Co., Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"He called back immediately when I called. He was available in a reasonable amount of time. He was focused on the task, and explained what he was doing."

"He showed me what he was doing, and tested the work to my satisfaction."

Marianne O. Verified Aren Electric Co., Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I would definitely call them."

"He was just very knowledgeable, friendly, and nice. I was satisfied with the job he did."

Nancy K. Verified Aren Electric Co., Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"Use them. "

"They're accommodating, professional, and they work around my hectic schedule."

Susan M. Verified Aren Electric Co., Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They're very knowledgeable, timely, and competitively priced."

"They're very knowledgeable, timely, and competitively priced."

Rebecca F. Verified Aren Electric Co., Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I would tell them they were easy to work with, responsive, and they got the job done. "

"They got the job done and I thought the price was reasonable."

Barbara M. Verified Aren Electric Co., Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"Very competent and professional"

"They were competent."

Patricia L. Verified Aren Electric Co., Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"He was very helpful and he didn't rush the job. He put a lot of time and effort into getting the right parts for a job that no other company would take on."

"They did an excellent job. They have a lot of knowledge and experience in regards to relay systems for older homes. They were on time and efficient. When I looked in the Diamond Certified Directory to find an electrical contractor, Aren Electric was the only company who had any sort of experience doing relay systems in my area."

William H. Verified Aren Electric Co., Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"He is a very good electrician and he knows what he is doing. He is not the least expensive, but you get what you pay for. All that Gerry has done has been well worth it."

"He just get his job done and it works fine."

Brian S. Verified Aren Electric Co., Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They've been in business for quite some time, so there's really nothing in the electrical world that they can't do. I would recommend their services."

"They don't 'BS' or upsell their customers. They're completely honest and there are no surprises when using them, which is fantastic."

Pasquale P. Verified Aren Electric Co., Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"He is very thorough, he explained everything, and he gave me options on how to fix different things. He did exactly what I wanted to do and he solved the problems."

"I like his integrity. They worked very hard."

Teodora . Verified Aren Electric Co., Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They are upfront, trustworthy, and competent."

"They had great customer service. They were personable, they answered all of my questions, and they accommodated my needs."

Julia V. Verified Aren Electric Co., Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They were highly professional. I feel they went above and beyond for me."

"I appreciated their ability to go above and beyond for me. For instance, I asked them questions that weren't related to the specific job they were doing at that moment, and asked for their advice. They had no problem answering my questions and helping me out."

Joanne D. Verified Aren Electric Co., Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"Aren was extremely efficient, knowledgeable, very pleasant, and explained things well."

"He knew what he was doing and he did the job well. They're competent."

Bruce A. Verified Aren Electric Co., Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They're very nice, thorough, and they didn't try to rob me. He let me know that there were things I could do myself. He told me that I could pay him to do some things or he could teach me how to complete the tasks myself. He told me the things I needed to know and gave me straightforward information. "

"I liked the guy's honesty."

Karen S. Verified Aren Electric Co., Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I'd say to use them. Their price is equitable with other contractors, but the workmanship is superior."

"His workmanship and gracious attitude"

Gail K. Verified Aren Electric Co., Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They know what they're doing when it comes to electrical work."

"They show up right on time, they're careful while they work, and they clean up at the end."

Rena K. Verified Aren Electric Co., Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They were very honest and reasonably priced. They found some additional work that needed to be done, but they gave me the opportunity to make the choice to have it done. They didn't gouge me."

"They were on time and did the work quickly. I was happy."

Melanie T. Verified Aren Electric Co., Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They're excellent. I would definitely recommend them."

"They took the time to explain what was happening. They immediately responded to my initial request, which a lot of other companies fail to do. I thought they were very honest and knowledgeable. I will keep using them for any additional jobs. I think they're an exceptional company."

Linda G. Verified Aren Electric Co., Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I would certainly recommend him. He is honest and he knows what he is doing. You get a fair job at a fair price."

"He returns calls."

Florence S. Verified Aren Electric Co., Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They're a reliable and reputable local company."

"They get the job completed in a timely fashion."