Independently Rated Highest in Quality
S i x t h                              Consecutive Year        
Originally Earned:
January 2009
We declare that ArborWorks, Inc. HAS QUALIFIED for and continues to meet the Ongoing Research and Rating Requirements for Diamond Certified® status.
Certificate #1485
(866) 936-8733
(408) 287-8733

ArborWorks’ technicians remove a tree from a customer’s property.

ArborWorks, Inc. provides comprehensive tree care services for a variety of Greater Bay Area clients, including residences and estates, corporations and commercial properties, construction sites, golf courses and country clubs, and municipalities and parks. The company offers tree removal and stump grinding, pruning, organic fertilization and soil amending, disease and insect control, cabling and bracing, planting and transplanting, risk assessment, and more.

President Don McIntyre is an ISA Certified Arborist who’s spent more than 35 years preserving trees in urban settings across the United States. He started his own tree care business in Texas in 1972 and expanded to California in 1986. Mr. McIntyre says he and his staff acknowledge their responsibilities as stewards of the environment and demonstrate their commitment by contributing to the preservation of trees for current and future generations.

ArborWorks provides its clients with written proposals designed to enhance the safety and health of their trees, from one-time prunings to ongoing maintenance for multiple properties. The company also offers 24/7 emergency service and tree inspections and consultations.

Company Philosophy

“Our entire staff is committed to upholding the highest ethical standards and treating every customer with honesty and fairness. We value our clients and work tirelessly to exceed their tree care expectations.”

Serving all of San Mateo county including S. Francisco, Daly City, Redwood City, Burlingame, Hillsborough and San Bruno.

Full Service Tree Care:
Consulting
Pruning
Insect & Disease Control
Fertilizing
Soil Analysis & Therapy
Removal
Stump Grinding
Planting & Transplanting

Comparative Summary

Few tree service companies earn the prestigious Diamond Certified award, which means they’ve been independently rated Highest in Quality. Fewer still can claim an owner who brings more than 40 years of arboricultural experience to every project, but that’s exactly the case for ArborWorks, Inc. “I started in this industry as a groundsman on a tree crew,” explains owner Don...

Frequently Asked Questions

Q: Why should I hire an arborist?
A: "Proper tree care is an investment that can lead to substantial returns in property value and aesthetics. Trees take decades to grow, so long-term care is essential to keep them healthy. Poorly maintained trees can become liabilities."
Q: When does my tree need pruning? Can I do it myself?
A: "We can help you determine when your tree needs pruning. It takes a knowledgeable arborist to determine when and how to prune in order to best maintain an individual tree’s health and improve its appearance and safety. If the pruning can be d...
Q: Do you remove trees?
A: "Yes, but only as a last resort."

Industry Info

When choosing a tree to plant in your yard, first determine what purpose it will serve in your landscape.
Ask yourself some simple questions before deciding on a particular type of tree. Will it attract birds to the area? Will it shade a patio or screen an unsightly view? Will it enhance the view of your home or identify an entrance/exit? After you’ve...
Findings based on statistically reliable research from 63 surveys

Customer Satisfaction

Survey Question: On a scale of 1 to 10 how satisfied were you with the quality you received?
Chart.

Company Credentials

Workers Compensation
Liability Insurance
License Verification
Business Practices
Current Complaint File

Customer Loyalty

Survey Question: If you needed this product or service in the future, would you use this company again?
Chart.
100%
n = 63

Diamond Certified Qualification

Based on 63 customer surveys, we declare
ArborWorks, Inc.
has passed all rating steps and has earned
The Diamond Certified Award
No. 1485
Continuously qualified since January 2009.
David Pak
Director of Ratings Research
American Ratings Corporation

Verbatim Survey Responses From Only Verified Customers

Maria O. Verified Customer Name
"They were courteous and prompt."
Research conducted by American Ratings Corporation. Ratings Methodology

Company Capabilities Table

ArborWorks, Inc.
(866) 936-8733
(408) 287-8733
(650) 988-8733
(831) 372-8733
(510) 651-8733
(510) 651-8736 fax

Mon – Fri: 7am – 5pm
Emergency Service Available 24/7

Serving all of San Mateo county including S. Francisco, Daly City, Redwood City, Burlingame, Hillsborough and San Bruno.

Don McIntyre, Owner/President
40
15
ISA-Certified Arborists, ISA-Certified Tree Workers
879506
Liability Insurance, Workers' Compensation
California Landscape Contractors Association (CLCA), International Society of Aboriculture (ISA), Tree Care Industry Association (TCIA)
Full Service Tree Care: Consulting, Pruning, Insect & Disease Control, Fertilizing, Soil Analysis & Therapy, Removal, Stump Grinding, Planting & Transplanting
260
Residential and Commercial
Workmanship Guaranteed

Photo & Video Gallery

Survey Responses For

ArborWorks, Inc.

ArborWorks, Inc.: Average 9.4 out of 10 based on 63 unique customer surveys of customer satisfaction.
Maria O. Verified ArborWorks, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They exceeded my expectations and did a fantastic job."

"They were courteous and prompt."

Bruce H. Verified ArborWorks, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They are professional, courteous, proficient, and easy to deal with. "

"I would have no hesitation at all about recommending them. They are fair in their pricing, and they are punctual. "

Craig A. Verified ArborWorks, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They are knowledgeable and trustworthy. Overall, they do great work, and my experience with them has been very good."

"I like Don McIntyre. He is very knowledgeable. I am a repeat customer because of him. "

Dante M. Verified ArborWorks, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"Professional, courteous, honest, and punctual"

"They did what they said they were going to do."

Dee B. Verified ArborWorks, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I've been using Don McIntyre's company for the last 5 years. They are the best there is. They are trustworthy, efficient in their work, and I like how they remove everything and clean up afterward before leaving. They are very polite, and they do what they are supposed to do. They are absolutely wonderful. I wouldn't have anyone else. "

"I like how their work crew cleans up the mess and leaves everything looking so nice. I also like how they are so responsible and trustworthy."

Ed S. Verified ArborWorks, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"Their crew is excellent. They are friendly, and they clean everything up."

"They are very pleasant to work with. Every time I need an arborist, I always use Don McIntyre."

Eugene B. Verified ArborWorks, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"We have used them twice now. The first time was several years ago and then again, just recently. We now recommend them to our friends because we are very happy with their work."

"We like that Don McIntyre, the owner, knows what he is doing. He knows everything about trees, and he is so professional in how he manages his company. They do wonderful work. "

Gordon S. Verified ArborWorks, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"Things worked out very well for us because Don was so helpful and informative. "

"I liked their flexibility and professionalism."

Harriet C. Verified ArborWorks, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They did wonderful work. They are an honest bunch of people."

"They were very good at what they did. I would recommend them to anyone. The owner was very nice."

Ann G. Verified ArborWorks, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They are reliable, competent, and I trust them around the house and grounds. They do excellent work. "

"I like that I have no worries about anything. They know exactly what to do."

John L. Verified ArborWorks, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They did very good work. They did everything I wanted and expected. I had no disappointments, and it was a good experience."

"I like that I was able to speak English to entire crew, as that made communication very easy and fast. I liked that they showed up on time and did the work in a reasonable amount of time."

Juanita C. Verified ArborWorks, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They are very pleasant, competent, and thorough. They are professional, communicative, and they know this industry and what to do correctly. I have used them for several years now, and I am happy with their work. "

"I was glad that they knew what they are doing, and they did the job I asked them to do efficiently. I liked that they really did an excellent job of cleaning up."

Larry R. Verified ArborWorks, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They operate their business professionally, and they tell you exactly what they will be doing. I will definitely use this company again when such work is needed."

"Friendly professionalism "

Paul S. Verified ArborWorks, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"We got personal attention from Don McIntyre, the owner. It was a very hassle free and enjoyable experience because he was able to arrange and locate the kind of tree we wanted."

"I liked that Don listened to what I wanted in a tree, and he did his best to locate it. It is a Saratoga Laurel that was planted, and it's thriving beautifully. Everything turned out exactly as we envisioned it. "

Raymond L. Verified ArborWorks, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They were extremely reliable, dependable, efficient, and professional. We were very satisfied. Without a doubt, they deserve the highest score. I have recommended them to several others and plan to use them again myself. "

"I like that they are very easy to work to, and they did exactly what they said they would do."

Sheri F. Verified ArborWorks, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They have very efficient customer friendly responsiveness. We had an emergency situation with a 100 year old oak tree. It split down the middle on its own and power lines were running through the branches. Don McIntyre was able to come quickly, assess the situation, and did superb work that very day. His company took care of everything that was needed, and the whole problem was kept from getting larger and more serious because of their timely response. ArborWorks really came through for us."

"I liked that ArborWorks was professional and equipped to handle emergency situations. They were really reliable. They did first class work for us and gave us a very good price on the job too. They have the knowledge and the experience to do this kind of emergency tree work. It was reassuring to have a professional there to help us. "

Barry S. Verified ArborWorks, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I enjoyed working with them very much. They did outstanding work."

Carol K. Verified ArborWorks, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They chopped a tree down for me. They were reasonably priced, they did what they were supposed to do, and they cleaned everything up when they were done. They were great."

Edward S. Verified ArborWorks, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They did what they said they were going to do. They did it in a timely fashion, and they cleaned up. They did a great job pruning the my trees. I chose them because they were Diamond Certified. I always use Diamond Certified when I don't have a reference from someone. It's a great tool."

Herman L. Verified ArborWorks, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The arborist who came out was very knowledgeable. The crew that came out to do the work did a great job. Everything was cleaned up when they were finished, and the tree looked great."

Jennifer R. Verified ArborWorks, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were very easy to work with, and the cost was reasonable. I have referred them to several people who were just as pleased as I was."

Jim C. Verified ArborWorks, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I liked their personal attention and how knowledgeable they were."

Joyce H. Verified ArborWorks, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were competent, they did their job well, and they were neat. They were very pleasant to work with. I would highly recommend them. "

Robert H. Verified ArborWorks, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They are reliable, they get here on time, and they do the work as contracted. They leave the place clean when they are done. I've been very happy with their service."

Sandra D. Verified ArborWorks, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were awesome. We live on a corner lot with trees and shrubbery that had never been professionally cared for. It was a pretty involved project. We had two large trees and other shrubs. They were able to give us a good assessment of what needed to be done quickly and an accurate estimate of what the cost would be. They did the job quickly, and they were courteous. When they were done, there was no mess left behind. They did a great job. The whole package was exactly as we expected and more. In fact, we have been getting compliments from our neighbors on how good the yard looks."

S.S. . Verified ArborWorks, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The owner, I believe his name is Don, was very involved with us from the beginning. He came out and did the quote, he explained everything, and he recommended what he felt were the best trees for us. He was very knowledgeable in that area. He was a big help."

Sharon H. Verified ArborWorks, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They cleaned up after themselves, and they did a wonderful job on my huge trees. I also liked the man in charge. He was very knowledgeable. He was a really nice man."

Tom G. Verified ArborWorks, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"What impressed me the most was that the superintendent was on the site for the entire event. Usually, they get the job started and move on to another jobsite. I thought that they were reasonably competitive pricewise. Overall, they did a very good job."

C.O.S.B. Verified ArborWorks, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were very good, very professional, and easy to work with. The quality of the work was good."

S.F.H.A. Verified ArborWorks, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Their responsiveness, their flexibility, and they did more than what the job asked for. They went above and beyond."

Stan L. Verified ArborWorks, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were just professional. They did an excellent job. They exceeded my expectations. I would definitely recommend and use them again."

P.S.S. Verified ArborWorks, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The quality of their workmanship and honesty"

Jesse M. Verified ArborWorks, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I liked the fact that they were careful with the property and the structures when they were removing the trees. They treated them like they were their own. Also, they were timely."

Randy J. Verified ArborWorks, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They are courteous and very prompt. "

Dante M. Verified ArborWorks, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They always wear uniforms, they have clean equipment, and they are prepared in advance for a mess. They are on time and professional. They do everything they say they will do. They answer all of my questions immediately."

T.M.C. Verified ArborWorks, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were very customer oriented. They bent over backwards trying to do what I needed."

P.S. Verified ArborWorks, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I am very pleased with Jim Stanley's work. He is always on time and reliable. I am going to remodel a big store in San Diego and I will be using him. He's very clean and he uses clean people. I don't like working with people that have tatoos and crazy hair. His people are neat. That is what I like about him. "

Bart S. Verified ArborWorks, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Their professional skills and their attention to safety, they did a freeway job. They got it done before the contract was over. They were ahead of schedule."

Glen D. Verified ArborWorks, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:

"They do a very good job. They do everything I ask. I am completely satisfied with the quality of their work. "

"I like that they are professional. They listen to me, and they are responsive. "

Bill S. Verified ArborWorks, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They did a great job. I would give them five stars."

Chuck C. Verified ArborWorks, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"We have a big oak tree that needed work. I found them in the Diamond Certified Directory. It was a really tough job. They busted their butts. I watched them, and I know I couldn't have done it. They were efficient, fast, and careful. They did a great job."

G.V. . Verified ArborWorks, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They did the job exactly as agreed upon. They even went beyond and cleaned up the roots."

Jim M. Verified ArborWorks, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They were very knowledgeable, they explained what needed to be done, and they did a great job. Everything was cleaned up. There were no problems."

John S. Verified ArborWorks, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They came out and did the job, just like they said they would. They cleaned up and then they were gone. They did a good job"

Mike F. Verified ArborWorks, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They were responsive, and they did a good job. They worked on one of our tress that was looking really poorly. They revived it, and it's doing really well now."

Mike G. Verified ArborWorks, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"I use them for both residential and commercial work. They are generally responsive and professional. Dollar-wise, they are a good value."

Randy R. Verified ArborWorks, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"He was prompt, cost effective, and very easy to work with. His team was excellent."

Ross B. Verified ArborWorks, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They knew what they were doing, and they did a good job. They were Diamond Certified. That's one of the things I look for. I want to know that they have a certified arborist working there and that they are highly rated. "

C.D. Verified ArborWorks, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They were cooperative, fast, and agreeable. They did a good job. "

Glen F. Verified ArborWorks, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"He did what he said he would do in terms of tree trimming. In fact, he did more than what he originally said. "

T.O.M.T.S. Verified ArborWorks, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"Their professionalism, and they get the job done when they say they will."

E.R.S.I. Verified ArborWorks, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They did a good job. They complied with the contract. "

Stephanie C. Verified ArborWorks, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"My dealings have only been with Jim Stanley. He was very conscientious and knowledgeable. "

S.T.A.H. Verified ArborWorks, Inc. Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:

"They are fast, very professional, and their quality of work is very high."

"They keep all the grounds looking professionally trimmed and attractive for us. It makes the community realize how we do things to maintain the organized and attractive exterior of the community grounds on a regular basis. "

Maggie B. Verified ArborWorks, Inc. Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:

"I plan to use them again soon for another tree removal I want them to do. They arrived promptly and did a good job of cleaning up after the tree was taken down. I had them remove a very tall pine tree. They really cleaned up all of the needles, and I had been so worried I was going to be left with a big mess on my hands. Don was very personable, and he has a helpful pleasing personality. It was a pleasant experience. "

"I really liked that the cleaning process was excellent. The work crew was very diligent and pleasant. Everything went so well. "

Zane B. Verified ArborWorks, Inc. Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:

"They were very competent, knowledgeable, and they were good at what they did for us. They were organized and worked efficiently. They did good quality work in a professional manner. We were pleased with everything they did to accomplish the job."

"I liked that they took time to give attention to detail and shape the trees. They really do know what to do and achieve good results. "

Jennifer J. Verified ArborWorks, Inc. Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"I thought they did a really good job. They owner was really nice, and he explained everything. When it was done, it looked great."

Rachel G. Verified ArborWorks, Inc. Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They cut down a large tree and also pruned some fruit trees in the back. They were courteous, and they cleaned up well. They cut the tree up and stacked the wood for me. At the time, my husband became terminally ill. The owner worked with me regarding payment and stretched it out over ninty days, without interest. I thought that was very nice."

C.D. Verified ArborWorks, Inc. Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They follow up on their work. "

S.D.C.O.E. Verified ArborWorks, Inc. Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"I liked the fact that they were very cooperative and responsive. They got in and out in the time frame they said they would. I also liked that they had a Board Certified Master Arborist on the job. "

Dave S. Verified ArborWorks, Inc. Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They were very responsive and quick to answer any questions about the process and their work. "

Ed B. Verified ArborWorks, Inc. Customer Name
Q1:7 out of 10
Q2:Yes
Q3 & Q4:"I like the way they cleaned up."

Jeff B. Verified ArborWorks, Inc. Customer Name
Q1:6 out of 10
Q2:Yes
Q3 & Q4:"They were a pretty professional tree service. The tree service was great."