Independently Rated Highest in Quality
F o u r t h                              Consecutive Year        
Originally Earned:
January 2009
We declare that Arborist Onsite HAS QUALIFIED for and continues to meet the Ongoing Research and Rating Requirements for Diamond Certified® status.
Certificate #1497
(877) 808-8733

Professional Tree Management and Horticultural Consulting, Inc.

Arborist OnSite® provides residential, commercial and corporate clients in Santa Clara County with a variety of professional tree care services, including structural pruning, stump grinding, tree installation and removal, and tree management and protection planning. The company can also create arborist reports for cities and provide tree preservation services for contractors.

Owner Robert Booty is a horticultural consultant who offers his expertise to organizations throughout the Bay Area. Over the years, Mr. Booty has spoken at numerous home and garden shows and written articles about proper tree care for several magazines. Recently, he was invited as a special guest on KRON TV’s “Henry’s Garden.” Mr. Booty works alongside his daughter, Heather, a fellow ISA-certified arborist who shares his passion for tree preservation.

As a leading expert on tree health evaluation, Arborist OnSite offers a special service called Tree Radar, a non-invasive imaging system that shows the internal structures and root zones of trees to allow for accurate health diagnoses. “Tree Radar creates a digital image that shows any existing cavities, decay or pre-decay,” says Mr. Booty. “It lets clients know, in inches, how much live tissue is left within their trees.”

Company Philosophy

“We’ve resisted the temptation to lower our standards and focus on delivering low prices—that type of approach would affect the integrity of our performance and products. We’re committed to educating our clients about tree care so they can make decisions that will continue to preserve and enhance the health and beauty of their trees for years to come.”

Serving all of Santa Clara County including Mountain View, Milpitas, Palo Alto, San Jose, Sunnyvale, Morgan Hill, Saratoga and Los Gatos.

Structural Tree Pruning
Tree Removal
Tree Health Evaluations – On Site
Tree Protection During Construction
Arborist Reports
Radar Imaging: For Internal Tree Health
Ground Penetrating Radar For Underground Root Locating
Courteous Uniformed Non-Smoking Employees

Findings based on statistically reliable research from 135 surveys

Customer Satisfaction

Survey Question: On a scale of 1 to 10 how satisfied were you with the quality you received?
Chart.

Company Credentials

Workers Compensation
Liability Insurance
License Verification
Business Practices
Current Complaint File

Customer Loyalty

Survey Question: If you needed this product or service in the future, would you use this company again?
Chart.
91%
n = 135

Diamond Certified Qualification

Based on 135 customer surveys, we declare
Arborist Onsite
has passed all rating steps and has earned
The Diamond Certified Award
No. 1497
Continuously qualified since January 2009.
David Pak
Director of Ratings Research
American Ratings Corporation

Verbatim Survey Responses From Only Verified Customers

B.B. Verified Customer Name
"He is very professional. He gives me everything that I need."
Research conducted by American Ratings Corporation. Ratings Methodology

Diamond Certified® Video Profile

See video

Company Capabilities Table

Arborist Onsite
(877) 808-8733
(408) 227-9901 fax

Mon – Sat: 8am – 5pm24-Hour Emergency Service

Serving all of Santa Clara County including Mountain View, Milpitas, Palo Alto, San Jose, Sunnyvale, Morgan Hill, Saratoga and Los Gatos.

Robert and Heather Booty
9
902873
Liability Insurance, Worker's Compensation
Santa Clara Tree Service

Survey Responses For

Arborist Onsite

Arborist Onsite: Average 8.7 out of 10 based on 135 unique customer surveys of these open ended questions.
B.B. Verified Arborist Onsite Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"He is very professional. He gives me everything that I need."

S.V.L. Verified Arborist Onsite Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They came when they said they would, and they did good quality work."

Chuck S. Verified Arborist Onsite Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They kept their word. They did a good job, and they gave me a good price."

Chuck H. Verified Arborist Onsite Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The amount of information that they provided, Arborist came out and fixed what another company had messed up. Their price was fair."

Dan C. Verified Arborist Onsite Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were prompt, and they did a good job."

Eric W. Verified Arborist Onsite Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were professional, friendly, and courteous. It was obvious that they had expert knowledge in their field. My husband is a biologist, so he knows a little bit about it, and even he was very impressed. We would definitely use them again."

Gail A. Verified Arborist Onsite Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"He answered all of my questions. I'm a city girl at heart. To me, a tree is a tree. He was able to help."

Harish L. Verified Arborist Onsite Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"There are many reasons, but most of all, because the guy was honest. It seems like a lot of arborists try to gouge you. Some gave me a quote and when they got there, they figured they had me and wanted to charge me for travel time and everything. They tried to scam me. This guy understands what goes around comes around. I would recommend him to all of my family and friends."

Jamie E. Verified Arborist Onsite Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Knowledgeable, easygoing, and easy to talk to, they referred me to the right people for a follow-up."

Karen C. Verified Arborist Onsite Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I felt like the person I dealt with seemed knowledgeable and really cared about my trees."

Linda R. Verified Arborist Onsite Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The person who treated the tree talked about additional watering and brought over ladybugs to eat the scale. I was very pleased. The tree is doing a whole lot better now."

Richard P. Verified Arborist Onsite Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"He is very knowledgeable. He gave me good advice."

Craig C. Verified Arborist Onsite Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were extremely competent. They cleaned up their mess and gave me a very fair estimate."

Judith Y. Verified Arborist Onsite Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They just did good work."

Dan C. Verified Arborist Onsite Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were right on time and they did a good job."

Bonnie E. Verified Arborist Onsite Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I liked Heather and her mannerism when she came out. She spent time listening to all of my concerns and looked carefully where other companies rushed. Her price was very competitive."

Beverly M. Verified Arborist Onsite Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The fact that he can come out and tell me what I need to know about my trees, it was great to have Bob come over and give me the information. I needed to keep my trees growing."

Ben L. Verified Arborist Onsite Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"When he came out, he was able to give me what I asked for."

Kerry N. Verified Arborist Onsite Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were on time and efficient. Their estimate was reasonable. I liked everything about them."

Rebeca W. Verified Arborist Onsite Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They came over in an expedient manner. They were knowledgeable and informative."

Wayne H. Verified Arborist Onsite Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They know what they are doing."

Mrs. K. Verified Arborist Onsite Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They are there when they say they will be. They do what they say they will do and they are very nice people."

Christy B. Verified Arborist Onsite Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were very efficient. They provided us with great information and gave us more than one way to approach the problems. Also, they were very knowledgeable about our trees. They were extremely environmentally conscientious."

Cathy G. Verified Arborist Onsite Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The level of the response and the attention to detail."

Beth L. Verified Arborist Onsite Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Their knowledge."

Mark A. Verified Arborist Onsite Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They responded quickly and they were helpful. They were very good about explaining everything to me."

Larry S. Verified Arborist Onsite Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"She answered all of my questions and she did a good job. They cleaned up pretty nicely."

Shirley C. Verified Arborist Onsite Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The time he took to discuss why my trees were dying."

Cathy D. Verified Arborist Onsite Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I will be calling them again this spring. Bob came out and took the time to explain the problems with my aspens. He is very knowledgeable and a good guy."

Jeff W. Verified Arborist Onsite Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They did a good job. They know what they are doing and they are responsive."

Sandy C. Verified Arborist Onsite Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They are very friendly, professional and they do a very good job."

Patty H. Verified Arborist Onsite Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were on time and they worked very hard. In fact, they got the job done in two days. We thought it was going to take three to four days. They cleaned up well and they were very friendly. They did a wonderful job."

Sanjeev A. Verified Arborist Onsite Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were very responsive about getting back to me. They were very cooperative and easy to work with."

Sandy B. Verified Arborist Onsite Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were on time. They cleaned up well and did what they said they would do. Two guys worked very hard to trim a 30-year old tree without taking any breaks. There was no fooling around. The tree looks great."

Jeff K. Verified Arborist Onsite Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I liked Heather's knowledge and the job that the workers did. It was a very good experience."

Lisa S. Verified Arborist Onsite Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were professional and skilled. They cleaned up after themselves and they knew how to speak English."

Becky M. Verified Arborist Onsite Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They are pretty knowledgeable. They know what they are doing."

George F. Verified Arborist Onsite Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They removed a fallen tree. They came out during a storm and they got the work done."

Deniz S. Verified Arborist Onsite Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They know what they are doing. They are professional."

Michelle A. Verified Arborist Onsite Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They spent a good deal of time explaining what was being done and interpreting the results."

Sara F. Verified Arborist Onsite Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"He did a fabulous job. We live in a town where we are required to use a tree service to issue a report if we need to cut down a tree. He managed to save one tree, which saved us $1,000. If anyone were to ask me for a recommendation, I would give one without a moment's hesitation."

Melissa W. Verified Arborist Onsite Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were prompt and professional."

Robin R. Verified Arborist Onsite Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"He is very honest, knowledgeable and he knew about the city of Menlo Park's ordinances."

Dulya D. Verified Arborist Onsite Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"He was very responsive and knowledgeable."

Matt B. Verified Arborist Onsite Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were prompt, intelligent and thoughtful. I was thrilled that they came out. I was relieved that our trees were going to be okay and I felt the arborist was intelligent."

Stacy F. Verified Arborist Onsite Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were very courteous, prompt, knowledgeable and on time."

Gerry M. Verified Arborist Onsite Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"He was very professional. I liked the way the report was written. I felt that it was well done. It caused the homeowner's association to get all the trees worked on."

Jorge C. Verified Arborist Onsite Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"He knows what he is doing. He is very good and very honest."

Steve S. Verified Arborist Onsite Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Their thoroughness, promptness, and they made time for me to do the job they articulated. The guys were really nice and we even bought them lunch. They were very thorough and trustworthy."

Jackie D. Verified Arborist Onsite Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"All they did was spray trees. Bob was good and he knew his business."

Patrick C. Verified Arborist Onsite Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Their knowledge, promptness, cleanliness and price, they were fantastic. I have recommended them to clients on a regular basis. They totally deserve to be Diamond Certified. Heather is fantastic. The staff is awesome and they take such good care of the trees."

Tom W. Verified Arborist Onsite Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They have excellent communication. I was able to reach them on the phone. I always got the answers I needed and everything was fine."

Laurie F. Verified Arborist Onsite Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"That they seemed very competent, they were on time and they took the time to explain what was going on with our tree."

Alice A. Verified Arborist Onsite Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They did very good work. The tree that they worked on looks much better than it did before. The lady with the crew and her father were nice and competent. All of the people they had working there were nice to be around. I thought they were excellent."

Mary P. Verified Arborist Onsite Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"He was a very nice man. He knew his job and he did it really well."

Larry H. Verified Arborist Onsite Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"He did what I called him out to do. He was willing to come out and educate me. He didn't mind that it was not a huge job."

Jodie P. Verified Arborist Onsite Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Very good response, they came out quickly. They provided great information to me and they were very personable."

B.S.B. Verified Arborist Onsite Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"Professionalism."

Deanna T. Verified Arborist Onsite Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"He is professional, friendly, and very knowledgeable."

Greg G. Verified Arborist Onsite Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"He had excellent knowledge and was well versed. I'm a technical kind of guy, and he could answer 90% of my questions. If he didn't know the answer, he said so, which I appreciated. They had technology that not many companies have and could actually see the condition of the tree."

Greg G. Verified Arborist Onsite Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"Professional, they have an understanding of customer needs and they meet them."

Karen S. Verified Arborist Onsite Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They arborist who came out was very thorough and made specific recommendations."

Konrad B. Verified Arborist Onsite Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"Knowledge."

Linda H. Verified Arborist Onsite Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They did what needed to be done, and they cleaned up afterwards."

Sterling C. Verified Arborist Onsite Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They were very professional. They knew what they were talking about and they showed up on time. They were knowledgeable about the work that needed to be done."

Oros C. Verified Arborist Onsite Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"She followed up and made sure the job was finished correctly."

Geomatrix C. Verified Arborist Onsite Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They communicate clearly, especially when explaining the services. I also liked their general presentation and their ability to present options for the services that they could provide."

L. N. P. Verified Arborist Onsite Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"He was very knowledgeable and he worked pretty quickly. He stuck to his estimated times."

A. W. S. Verified Arborist Onsite Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"Bob was very friendly and very knowledgeable."

Moreen P. Verified Arborist Onsite Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"The personable nature of Bob."

Lora M. Verified Arborist Onsite Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"He was very thorough and he explained what was going on with my tree."

Jack R. Verified Arborist Onsite Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They seemed to have a good working knowledge about a lot of different types of problems."

Linda S. Verified Arborist Onsite Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They are very personable. They really know what they are doing and they take a great deal of care with the trees."

John L. Verified Arborist Onsite Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"He took care of everything."

Leslie M. Verified Arborist Onsite Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They had knowledge and they gave us a lot of information. They are very experienced."

Gail D. Verified Arborist Onsite Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They were easy to deal with. They did their job and cleaned up after themselves. They just did an excellent job."

Jenni M. Verified Arborist Onsite Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They were really careful and they paid close attention to the trees that they were working on."

Lorraine H. Verified Arborist Onsite Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"The quality of their work."

Linda M. Verified Arborist Onsite Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They are very forthcoming with information."

Betty N. Verified Arborist Onsite Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"Her presentation of what they would do, they performed as promised."

Lawrence M. Verified Arborist Onsite Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They were prompt."

Janice S. Verified Arborist Onsite Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They are easy to talk to and willing to discuss issues."

Jan H. Verified Arborist Onsite Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"Their interactive listening."

Bob W. Verified Arborist Onsite Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They showed up. They did what they said they were going to do. I am happy."

Donald W. Verified Arborist Onsite Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"I liked the interview I did with the owner. She seemed very professional and she recognized the kind of trees and what they needed. They told me how much time it would take and how much it was going to cost. They did good work. I needed it and they did it."

Michael D. Verified Arborist Onsite Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"I thought that they were competent, knowledgeable, honest and timely."

M. M. Verified Arborist Onsite Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They were knowledgeable and professional. Overall, they were very good."

Chuck H. Verified Arborist Onsite Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They are knowledgeable. They are experts in their field. They did a tree evaluation for me. They were available, responsive and they answered all of my questions."

Barbara V. Verified Arborist Onsite Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They were very helpful. They seemed professional and knew what they were doing."

Bill K. Verified Arborist Onsite Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"He was honest. He gave me more than I asked for."

Dale D. Verified Arborist Onsite Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They showed up on time when they were supposed to and left a clean work site."

Doug O. Verified Arborist Onsite Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They were very responsive and quick."

Jeff W. Verified Arborist Onsite Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They cut the trees well. We have used them several times."

A. V. P. C. Verified Arborist Onsite Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"Their professionalism, when they came out they knew a lot about trees and how to prune them. They also knew what we should and shouldn't do. When they got here, they acted as a team and coordinated well. They got the job done quickly and it was good."

Bruce S. Verified Arborist Onsite Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"He seems quite knowledgeable."

Dale S. Verified Arborist Onsite Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They were on time for their appointments and Heather explained everything fully."

Barbara V. Verified Arborist Onsite Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"He was very professional. He seemed to know what he was talking about. He seemed to be an expert. I was very pleased."

Liz P. Verified Arborist Onsite Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"When we had an emergency, they were able to come out after-hours to make sure that the tree didn't fall down. I appreciated how quick they were and the fact that they were able to work after-hours."

Jennifer G. Verified Arborist Onsite Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"I liked the representative who came out for the quote. I thought they were very clear and they did a fine job. They were quick and they delivered what they said they would."

Gretchen L. Verified Arborist Onsite Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"It's been over a year since we used them, but we will be using them again in the spring. They are very thorough, honest and reliable."

Terry Y. Verified Arborist Onsite Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"Their efficiency, the guys that were doing it worked well as a team. Some guys were in the tree and others on the ground, but they worked together very well. They cleaned up as they went along."

Dale D. Verified Arborist Onsite Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They are personable."

Bobbie S. Verified Arborist Onsite Customer Name
Q1:8 out of 10
Q2:No
Q3 & Q4:"They were very good. They cleaned up really well without leaving a big mess around. They did a good job. It was very good work."

Karen K. Verified Arborist Onsite Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They were knowledgeable."

Marie C. Verified Arborist Onsite Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They came out two years ago and cut branches off a tree. They were fast and they did the job right."

Charles T. Verified Arborist Onsite Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They were on time and left everything clean."

Susan H. Verified Arborist Onsite Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"He was very thorough. He explained everything."

Cathy T. Verified Arborist Onsite Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"He knew his stuff and took the time to explain things."

Moshe M. Verified Arborist Onsite Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They were prompt and they had the ability to explain things well."

Kathleen E. Verified Arborist Onsite Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"He is very knowledgeable."

Fran C. Verified Arborist Onsite Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"He was very professional and prompt. He was good at writing up the report."

Jane W. Verified Arborist Onsite Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"The gentleman pointed out that we had over-trimmed the tree and that was not good for the health of the tree. I really learned something from him. He gave me good advice."

Laurie L. Verified Arborist Onsite Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"The first time I used them, the supervisor came out and watched the work being done. When some of it wasn't done right, she came back."

Amy M. Verified Arborist Onsite Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"The knowledge and the manner of the man who came to speak with us and his knowledge."

Debbie L. Verified Arborist Onsite Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They did good work."

George G. Verified Arborist Onsite Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"Their service was very good. Their service justified the price being higher."

Una R. Verified Arborist Onsite Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They did a very good job trimming the tree."

Bill R. Verified Arborist Onsite Customer Name
Q1:7 out of 10
Q2:Yes
Q3 & Q4:"The fellow who came out seemed knowledgeable. He was polite and nice to deal with."

Bruce S. Verified Arborist Onsite Customer Name
Q1:7 out of 10
Q2:Yes
Q3 & Q4:"They showed up and did a small job. I didn't see anything out of the ordinary with them."

Charles N. Verified Arborist Onsite Customer Name
Q1:7 out of 10
Q2:Yes
Q3 & Q4:"I watched what he was doing. He explained his thought processes while he was doing the work. He thought very carefully about the matter and he didn't just give me a flip answer."

Gene D. Verified Arborist Onsite Customer Name
Q1:7 out of 10
Q2:Yes
Q3 & Q4:"They were very straightforward and easy to understand."

Candy R. Verified Arborist Onsite Customer Name
Q1:7 out of 10
Q2:Yes
Q3 & Q4:"The sales rep was very knowledgeable. I liked dealing with her."

Babu P. Verified Arborist Onsite Customer Name
Q1:7 out of 10
Q2:Yes
Q3 & Q4:"I paid them to evaluate if the roots would damage my house. I was very happy with the explanation and their knowledge level."

Doug F. Verified Arborist Onsite Customer Name
Q1:6 out of 10
Q2:No
Q3 & Q4:"They were professional and cordial."

Angela B. Verified Arborist Onsite Customer Name
Q1:6 out of 10
Q2:Yes
Q3 & Q4:"They showed up on time and they were very friendly."

John. Verified Arborist Onsite Customer Name
Q1:5 out of 10
Q2:No
Q3 & Q4:"I like Heather and Bob. Bob is always very responsive. I thought the quality of the work was good."

Mary J. Verified Arborist Onsite Customer Name
Q1:5 out of 10
Q2:No
Q3 & Q4:"They gave us helpful information when they did the job."

Dan K. Verified Arborist Onsite Customer Name
Q1:5 out of 10
Q2:No
Q3 & Q4:"He came out very quickly and he was very nice. They gave us a detailed report."

Marion K. Verified Arborist Onsite Customer Name
Q1:5 out of 10
Q2:No
Q3 & Q4:"He was a very nice gentleman."

Jaquith M. Verified Arborist Onsite Customer Name
Q1:5 out of 10
Q2:No
Q3 & Q4:"She was personable and prompt with the initial part of the project."

Johana W. Verified Arborist Onsite Customer Name
Q1:4 out of 10
Q2:No
Q3 & Q4:"He came out as promised."

Mike L. Verified Arborist Onsite Customer Name
Q1:3 out of 10
Q2:No
Q3 & Q4:"He showed up."

Arthur S. Verified Arborist Onsite Customer Name
Q1:3 out of 10
Q2:No
Q3 & Q4:"They were prompt and they seemed knowledgeable. They gave me some good suggestions for some of the problems that I had."

Allen L. Verified Arborist Onsite Customer Name
Q1:3 out of 10
Q2:No
Q3 & Q4:"He was a very personable fellow."

Ren T. Verified Arborist Onsite Customer Name
Q1:1 out of 10
Q2:No
Q3 & Q4:"Nothing."