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Anderson Window & Door Installation

Diamond Certified Company Report

Anderson Window & Door Installation

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CUSTOMER SATISFACTION i
Customer LOYALTY i
Helpful Expertise i
Company Credentials i
  • Workers Compensation
  • Liability Insurance
  • License Verification
  • Business Practices
  • Current Complaint File
  • Legal & Finance
Phone SURVEY RESPONSES FROM 209 VERIFIED CUSTOMERS i

A.H.P.

VERIFIED Anderson Window & Door Installation CUSTOMER

1 of 209

Quality 10
10 10
Loyalty Yes
CRITIQUE

I would say to give them a call. The installation was done without any issues.

They showed up at the time we agreed on. They were thorough and very hardworking.

S.C.V.B.

VERIFIED Anderson Window & Door Installation CUSTOMER

2 of 209

Quality 10
10 10
Loyalty Yes
CRITIQUE

I always tell friends about them. Anderson is the best around.

I'm a contractor, and they are always my first call. They are always available, always very thorough, and they have a ton of knowledge about Milgard windows.

Beatrice W.

VERIFIED Anderson Window & Door Installation CUSTOMER

3 of 209

Quality 10
10 10
Loyalty Yes
CRITIQUE

I feel more secure with my new windows than I did before.

They operate easily. I like that I can't hear anything outside, not even a clap of thunder.

Read All 209 Survey Responses at Ratings View
Diamond certified VIDEO PROFILE
Diamond certified company PROFILE

John Scalmanini, Owner

Anderson Window & Door Installation provides a wide selection of windows and doors for residential customers in Santa Clara and San Mateo Counties. The company can also install flashing and match stucco texture, and it backs every window and door installation with a lifetime warranty.

Owner John Scalmanini founded Anderson Window & Door Installation in 2000. A licensed general contractor with 27 years of industry experience, Mr. Scalmanini estimates he’s managed more than 45,000 window installations throughout his service area.

Anderson Window & Door Installation is a Certified A-Plus Dealer for Milgard Windows, a Circle of Excellence Dealer for Andersen Windows and Patio Doors, and a Certified Marvin Installation Dealer. Mr. Scalmanini supervises every job and says he takes time to make customers aware of all their options. “If they’re able to make informed decisions, each customer will receive the finished project as they imagined it.” To see examples of its products and their applications, potential customers can visit the company’s San Jose showroom.

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DIAMOND CERTIFIED RESEARCHED CAPABILITIES ON Anderson Window & Door Installation

COMPANY CONTACT
Service AREA

Santa Clara County
San Mateo County

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SERVICES PERFORMED

Window and Door Installation

BRANDS Supported

DIAMOND CERTIFIED RESEARCHED ARTICLES ON Anderson Window & Door Installation

Company Profile

Anderson Window & Door Installation provides a wide selection of windows and doors for residential customers in Santa Clara and San Mateo Counties. The company can also install flashing and match stucco texture, and it backs every window and door installation with a lifetime warranty.

Owner John Scalmanini founded Anderson Window & Door Installation in 2000. A licensed general contractor with 27 years of industry experience, Mr. Scalmanini estimates he’s managed more than 45,000 window installations throughout his service area.

Anderson Window & Door Installation is a Certified A-Plus Dealer for Milgard Windows, a Circle of Excellence Dealer for Andersen Windows and Patio Doors, and a Certified Marvin Installation Dealer. Mr. Scalmanini supervises every job and says he takes time to make customers aware of all their options. “If they’re able to make informed decisions, each customer will receive the finished project as they imagined it.” To see examples of its products and their applications, potential customers can visit the company’s San Jose showroom.

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Company Philosophy

"We're committed to providing complete customer satisfaction by delivering quality products at competitive prices. Our professional installers maintain the highest standards of ethics, service and workmanship; they're a tight-knit team and take pride in a job well done."

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Comparative Summary

Anderson Window & Door Installation has been providing new and replacement windows and doors for Santa Clara and San Mateo County homeowners since 2000. The company is a certified dealer for many top window manufacturers, including Andersen, Milgard, Marvin, Simpson and JELD-WEN. As a Class B general contractor, it also handles construction work associated with window and door installations, from framing and stucco application to sheet rock and trim work.

Owner John Scalmanini has more than 25 years of experience in the contracting industry. Mr. Scalmanini says he’s proud of Anderson Window & Door Installation’s ability to handle numerous aspects of its clients’ window and door projects. “We don’t subcontract any of our installation work–it’s all done by our highly-trained installers. A lot of companies pay their workers per window. That encourages them to work more quickly and cut corners so they can install more windows and earn more money. My employees are paid by the hour, so they take the time to do the job right.”

Whenever Anderson Window & Door Installation replaces a window or door, it performs a full replacement instead of simply inserting a product into an existing frame. “That causes problems,” says Mr. Scalmanini. “You can’t get a good seal on a window unless you replace the frame, and door panels will warp if placed in an old frame.”

The company is also a certified dealer for all the products it sells and installs. “We buy directly from the manufacturers, which allows us to be very price competitive,” says Mr. Scalmanini. Because it’s a certified dealer, manufacturers entrust and pay Anderson Window & Door Installation to handle any warranty service work that’s required on their products.

Mr. Scalmanini’s firm is part of Andersen Windows and Doors’ “Circle of Excellence,” the highest certification the manufacturer offers. As a result, the company receives preferred pricing on Andersen windows, and its installers are factory-trained to service various products. “It took us five years and a lot of window installations to achieve this certification,” says Mr. Scalmanini. “Now, we can pass the pricing and benefits of that training on to our customers.”

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Industry Info

“It’s important for the firm to have relationships with the manufacturers of its products,” says John Scalmanini, owner of Anderson Window & Door Installation in San Jose. “To become a certified dealer, you can’t be someone who only installs a few windows per month. You have to be experienced and prove you know how to do service work. Also, once certified, companies receive preferred pricing and training directly from the manufacturer.”

Homeowners should also be wary of low bids. As a rule, contractors bidding on the same job shouldn’t have radically different prices. If one bid is considerably lower, it’s either because the contractor has made a mistake and is bidding a smaller scope, or they’re using substandard materials or labor. “When you take the low bid, you’ll get a poor installation most of the time,” says Mr. Scalmanini. “You don’t get something for nothing in this industry.”

When it comes to maintaining your windows and doors, not much work is required. Mr. Scalmanini advises to take basic maintenance steps, such as keeping the paint in good shape. “You should also inspect the seals and caulking every few years to make sure they aren’t cracking or splitting. If they are, call the installer and have them fix the problem. But if it’s a good installation, you shouldn’t see those problems. You should see nice seals for years and years.”

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Frequently Asked Questions

Q: Do you offer a warranty?

A: Yes, we offer lifetime warranties on our installations. And the warranty follows the window, not the customer, so if you sell your house, we’ll continue to honor the warranty with the new owner.

Q: How long does an installation take?

A: Most of our jobs take between one and three days to complete.

Q: How long will my windows be removed from my house?

A: We remove and replace windows in the same day. On any given day, we only take out windows that we’ll replace by day’s end. There’s no exposure to the elements or security issues.

Q: What’s the difference between retrofit installations and nail-on or new construction window replacements?

A: A retrofit is an insert window that’s glued to the outside of the house. The window’s existing aluminum frame is left in place and a new window is inserted. We don’t do retrofit windows because it’s nearly impossible to get a good seal, which can lead to mold and other problems. With a nail-on or new construction replacement, on the other hand, we replace the entire window, including the frame. This may mean removing wood trim or chipping away at the stucco. We install new flashing to waterproof the opening and then replace and match any stucco. Finally, we add new trim and duplicate the original construction.

Q: What’s the difference between wood and vinyl frames?

A: Vinyl is a hollow-core, non-paintable material. It’s a good entry-level product—it’s inexpensive and requires no maintenance. The downside is the color is limited to white or tan. Wood is somewhat more expensive and needs to be painted and maintained, but it’s a more flexible material and offers a wider variety of colors and styles.

Q: What’s the difference between a wood and fiberglass door?

A: A fiberglass door is filled with foam and surrounded by a thin layer of fiberglass. It’s relatively inexpensive, lightweight, requires less maintenance, and is usually better suited to an apartment complex than an individual home. It’s not as durable as wood—as long as it’s properly primed and painted, a wood door will last for 30 to 50 years. Wood is the better all-around product.

Q: Do you have a showroom?

A: Yes. You can see a variety of the products we offer at our San Jose showroom, or we can bring samples when we come to your house to conduct the estimate.

Q: Do you give free estimates?

A: Yes.

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SELECTED PHOTOS FROM Anderson Window & Door Installation

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Diamond Certified RATINGS ON Anderson Window & Door Installation
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CUSTOMER SATISFACTION i
Customer LOYALTY i
Helpful Expertise i

Each surveyed customer was asked, “If you needed any helpful expertise, did this company provide that expertise?” To calculate this score, total “Yes” responses were divided by total responses (excluding those that stated they hadn’t needed any expertise).

Company Credentials i
  • Workers Compensation
  • Liability Insurance
  • License Verification
  • Business Practices
  • Current Complaint File
  • Legal & Finance
Phone SURVEY RESPONSES FROM 209 VERIFIED CUSTOMERS i
Anderson Window & Door Installation : Average 9.1 out of 10 based on 209 unique customer surveys of customer satisfaction.

A.H.P.

VERIFIED Anderson Window & Door Installation CUSTOMER

1 of 209

Quality 10
10 10
Loyalty Yes
CRITIQUE

I would say to give them a call. The installation was done without any issues.

They showed up at the time we agreed on. They were thorough and very hardworking.

S.C.V.B.

VERIFIED Anderson Window & Door Installation CUSTOMER

2 of 209

Quality 10
10 10
Loyalty Yes
CRITIQUE

I always tell friends about them. Anderson is the best around.

I'm a contractor, and they are always my first call. They are always available, always very thorough, and they have a ton of knowledge about Milgard windows.

Beatrice W.

VERIFIED Anderson Window & Door Installation CUSTOMER

3 of 209

Quality 10
10 10
Loyalty Yes
CRITIQUE

I feel more secure with my new windows than I did before.

They operate easily. I like that I can't hear anything outside, not even a clap of thunder.

Bill M.

VERIFIED Anderson Window & Door Installation CUSTOMER

4 of 209

Quality 10
10 10
Loyalty Yes
CRITIQUE

I'm happy with them.

They did the job, they were prompt, and they were responsive.

Bruce C.

VERIFIED Anderson Window & Door Installation CUSTOMER

5 of 209

Quality 10
10 10
Loyalty Yes
CRITIQUE

They were very professional, and they did a good job. They knew what they were doing.

I liked everything about the whole process. They were quick and knowledgeable. They did what needed to be done in a minimal amount of time.

Don B.

VERIFIED Anderson Window & Door Installation CUSTOMER

6 of 209

Quality 10
10 10
Loyalty Yes
CRITIQUE

They did what they said they were going to do. They were on time and on budget.

They kept things neat, and they exceeded my expectations.

Frank G.

VERIFIED Anderson Window & Door Installation CUSTOMER

7 of 209

Quality 10
10 10
Loyalty Yes
CRITIQUE

I would say how quick, neat, and professional they were

The quality of the work

Greg L.

VERIFIED Anderson Window & Door Installation CUSTOMER

8 of 209

Quality 10
10 10
Loyalty Yes
CRITIQUE

They were on time, and they cleaned up after themselves.

They were fast.

Jimmy T.

VERIFIED Anderson Window & Door Installation CUSTOMER

9 of 209

Quality 10
10 10
Loyalty Yes
CRITIQUE

They are very efficient. Not only do they make sure that the house is prepared for the work, but they also clean up afterwards.

Their promptness

Mona E.

VERIFIED Anderson Window & Door Installation CUSTOMER

10 of 209

Quality 10
10 10
Loyalty Yes
CRITIQUE

They have a good product, and we got great service as well. When we had a problem, they came back and fixed it.

The finished product is beautiful. Also, John Scalmanini, the owner, really knows the product and was a great salesperson. He's not a pushy salesperson. He wasn't trying to push us. He was very knowledgeable, and he had options to consider that weren't necessarily about Anderson Window & Door Installation.

Patrick L.

VERIFIED Anderson Window & Door Installation CUSTOMER

11 of 209

Quality 10
10 10
Loyalty Yes
CRITIQUE

They're on time and on budget. They're great.

They are on time and on budget. They are great.

Shirley L.

VERIFIED Anderson Window & Door Installation CUSTOMER

12 of 209

Quality 10
10 10
Loyalty Yes
CRITIQUE

It's a family-run, very honest, and reliable company.

Their honesty and frankness about what I needed

Steve B.

VERIFIED Anderson Window & Door Installation CUSTOMER

13 of 209

Quality 10
10 10
Loyalty Yes
CRITIQUE

I'm extremely satisfied with them. They were on time, and they did what they said they were going to do.

I like their service, from the office to the field.

Susan A.

VERIFIED Anderson Window & Door Installation CUSTOMER

14 of 209

Quality 10
10 10
Loyalty Yes
CRITIQUE

Well, we were impressed with the quality of the product and the advice we got going into it. Also, we were amazed by the quality of the stucco work that they did. It wasn't their main job, but you can't tell what was torn out and what was there before. We have used them before and were impressed.

I guess I'm saying they fit the product into our existing house. I liked their attention to detail that was ancillary to their main product.

Suzette S.

VERIFIED Anderson Window & Door Installation CUSTOMER

15 of 209

Quality 10
10 10
Loyalty Yes
CRITIQUE

The quality is far superior than any other company.

They are a top-quality company.

Chuck K.

VERIFIED Anderson Window & Door Installation CUSTOMER

16 of 209

Quality 10
10 10
Loyalty Yes
CRITIQUE

It was very good. Everything went extremely well. I told them what we needed and they took care of it from A to Z.

The availability of the different fixtures, I was having windows installed in my mother's house, who has severe arthritis, and I was so happy to know that they have special locking devices which would make it easier for her to open and close the windows. They did a great job.

Bonnie

VERIFIED Anderson Window & Door Installation CUSTOMER

17 of 209

Quality 10
10 10
Loyalty Yes
CRITIQUE

They arrived on time, they removed the old windows, installed the new ones, and cleaned everything up. It was all accomplished very easily.

The speed and the competence

Jimmy T.

VERIFIED Anderson Window & Door Installation CUSTOMER

18 of 209

Quality 10
10 10
Loyalty Yes
CRITIQUE

I think they're one of the best contractors I've ever worked with.

They took their time and I saw them double-check all of their work.

Martin A.

VERIFIED Anderson Window & Door Installation CUSTOMER

19 of 209

Quality 10
10 10
Loyalty Yes
CRITIQUE

The quality of their products is really good. They did my front entry door. They have a large selection to choose from and they are good quality materials. They were professional. They came out and did the estimate and nothing changed with it. Karen at the office, was really on top of it, because I had to have my door special ordered, but she kept me informed throughout the whole process. They also cleaned up after themselves really well.

My door is amazing. They were able to install this unique door when several other companies said they couldn't do it. My experience was so great.

Beth A.

VERIFIED Anderson Window & Door Installation CUSTOMER

20 of 209

Quality 10
10 10
Loyalty Yes
CRITIQUE

They were efficient and they did excellent work. The end result came out very nice.

The price performance is really outstanding. You get a high quality door and installation, for an affordable price.

Read All 209 Survey Responses at Ratings View