DIAMOND CERTIFIED COMPANY REPORT
AMRO Carpet Cleaning Services
Professional carpet cleaning with the LOMAC system
AMRO Carpet Cleaning Services serves residential and commercial clients in San Mateo, San Francisco, Marin and Santa Clara Counties. The company cleans carpets, rugs and upholstery, and it also handles spot removal and water damage restoration. It’s equipped to clean large commercial buildings and apartment complexes, and it offers free estimates for all jobs.
Owner Jorge Amado established AMRO Carpet Cleaning Services in 2000. Mr. Amado says he was drawn to the business by a fascination with carpet cleaning machines. “I began researching them and eventually found the best one—the LOMAC. It’s a low moisture system that allows carpets to dry in 30 to 90 minutes.”
AMRO Carpet Cleaning Services uses exclusive cleaning products from industry leader R.E. Whittaker Company (manufacturer of the LOMAC), including an extraction formula called Crystal Dry Extra and a spotting agent called Crystal Spotter. Mr. Amado says he prides himself on offering the industry’s most advanced and environmentally-friendly cleaning agents.
Company Philosophy
“Cleaning carpets is my way of helping people to improve their lives. I’m friendly with my clients and committed to establishing good communication. I strive to make the carpet cleaning process hassle-free by providing convenient, on-time appointments. My goal is to ensure my clients’ carpets are as clean as the ones I have in my own home.”
Serving all of San Mateo County including Daly City, San Mateo, Redwood City, South San Francisco, San Bruno, Pacifica, Belmont and East Palo Alto.
Carpet Cleaning
Spot Cleaning
Upholstery Cleaning
Water Damage
Commercial
Residential
Whittaker SmartCare LOMAC Cleaning System
Comparative Summary
Jorge Amado, owner of AMRO Carpet Cleaning Services, says his success over the past decade is a result of offering excellent customer service and consideration for his clients’ time. “When a client and I agree on an appointment time, I’m going to be there. If something happens and I’m going to be late, I’ll call and tell them when I expect to be there. That personal...
Frequently Asked Questions
Q: How often should I have my carpets cleaned?
A: "That depends on how much you use them. The easy answer is to have them cleaned whenever they look dirty. But some lightly used areas may not look dirty, even though they’ve been gathering dust and particles. To keep the life and look o...
Q: Is it true that once you clean your carpets, they’re never the same?
A: "Not exactly. That’s a myth with a grain of truth. If you use a soap or shampoo to clean a carpet, the residue will attract dirt and necessitate more frequent cleaning. But professional cleaning products like the ones we use don’t...
Q: Can you remove stains?
A: "Usually, yes. We do a special spot treatment for stains and problem areas. We can often remove most stains, or at least lighten them and make them less noticeable. Unfortunately, some stains are permanent and there’s little we can do w...
Map
Javascript is required to view this map.
Industry Info
|
Check with your carpet’s manufacturer to determine its proper cleaning method.
Choose a professional carpet cleaning service that can provide this check and use one of the manufacturer-recommended methods. Free estimates are an industry standard, so it should be easy to call a few cleaners and compare prices. It helps if you...
|
Findings based on statistically reliable research from 139 surveys
Customer Satisfaction
Company Credentials
Liability Insurance
Business Practices
Current Complaint File
Legal & Finance
Customer Loyalty
96%
n = 139
Diamond Certified Qualification
Based on 139 customer surveys, we declare
AMRO Carpet Cleaning Services
has passed all rating steps and has earned
The Diamond Certified Award
The Diamond Certified Award
No. 899
Continuously qualified since June 2006.
David Pak
Director of Ratings Research
American Ratings Corporation
Director of Ratings Research
American Ratings Corporation
Verbatim Survey Responses From Only Verified Customers
Anton A. Verified Customer Name
"He shows up on time and he does a good job."
Research conducted by American Ratings Corporation. Ratings Methodology
Photo & Video Gallery
Before
After
Before
After
After
After
Survey Responses For
AMRO Carpet Cleaning Services
AMRO Carpet Cleaning Services: based on 139 unique customer surveys of these open ended questions.
Q1Survey Question: On a scale of 1 to 10 how satisfied were you with the quality you received?
Customer Satisfaction Rating
Q2Survey Question: If you need this product or service in the future, would you use this company again?
Customer's Intent to Return
Q3 & Q4Survey Question: When you think about this company, what would you like to tell other consumers? What did you like best about this company?
Verbatim Customer Survey Response Based on Last Purchase Experience
Anton A. Verified AMRO Carpet Cleaning Services Customer Name
Q1:
Q2:Yes
Q3 & Q4:
"I'd say that he's reliable and he does a good job."
"He shows up on time and he does a good job."Barbara Verified AMRO Carpet Cleaning Services Customer Name
Q1:
Q2:Yes
Q3 & Q4:
"I had a carpet that really needed cleaning. It was pretty hopeless, but he did a great job on it."
"He was efficient, on time, very nice, and he did a good job."Billy Verified AMRO Carpet Cleaning Services Customer Name
Q1:
Q2:Yes
Q3 & Q4:
"It's quality with a smile. He goes the extra mile for you. He does a great job and you get your money's worth. "
"He's a great guy. He shows you what he's done, he takes pride in his work, and he always does a great job."Bob Verified AMRO Carpet Cleaning Services Customer Name
Q1:
Q2:Yes
Q3 & Q4:
"It was a very good experience. I would recommend them."
"They were on time, the price was good, and they did a good job."Carol Verified AMRO Carpet Cleaning Services Customer Name
Q1:
Q2:Yes
Q3 & Q4:
"Jorge is very conscientious and easy to work with. He is professional and he does a great job. The whole process went very smoothly for me."
"As a business owner myself, I want to deal with the owner of the business and because Jorge is the one that actually comes out and does the work, that is why I chose to do business with him. He was recommended to me by a friend and I have not been disappointed. He did a top rate job for me. I am quite pleased and happy to pass on the recommendation."Doris Verified AMRO Carpet Cleaning Services Customer Name
Q1:
Q2:Yes
Q3 & Q4:
"He is very good. I would have him anytime I need carpet cleaning. I would recommend him."
"He does a thorough job and he has good equipment."Erick Verified AMRO Carpet Cleaning Services Customer Name
Q1:
Q2:Yes
Q3 & Q4:
"He does a wonderful job. He's always on time and he always does great work."
"The quality of his work"Guadalupe Verified AMRO Carpet Cleaning Services Customer Name
Q1:
Q2:Yes
Q3 & Q4:
"They did a very good job cleaning my carpets. I am happy. I would recommend him to others for their carpet cleaning needs. "
"They are very professional and friendly. I know they do the best job for the best price around. I'm satisfied and will use them again. "Herman Verified AMRO Carpet Cleaning Services Customer Name
Q1:
Q2:Yes
Q3 & Q4:
"Jorge Amado provides a very good service. He cleans the carpeting very well. He's very thorough. I would recommend him to others."
"He is very detailed oriented and very professional in his manner. He cares about the results and works to do a good job. I can tell he truly cares. I am a repeat customer because he is so caring. "Irene J. Verified AMRO Carpet Cleaning Services Customer Name
Q1:
Q2:Yes
Q3 & Q4:
"He was very prompt, and he did a very good, thorough job for us. He also helped with moving the furniture and his price was reasonable for what he did too. We felt he was professional and respectful of the things in our home. He was very careful, but he worked in a skilled manner. He knows how to clean carpets and upholstery very well. "
"I'm very prompt myself, so it impressed me that he was absolutely on time. We did not have to wait. We are a repeat customer and we are happy to do this survey. "Lydia Verified AMRO Carpet Cleaning Services Customer Name
Q1:
Q2:Yes
Q3 & Q4:
"He does a great, thorough job and he is very committed to doing the best job possible. "
"He works quickly but he is thorough. I did not see any areas he missed or did not treat well enough. He did good spot cleaning because my kids drop things and they are rough on my carpets. I was very pleased with the results. I will use him again. "Mansour Verified AMRO Carpet Cleaning Services Customer Name
Q1:
Q2:Yes
Q3 & Q4:
"They come on time, work hard, move the furniture as needed, and they are thorough in what they do. They charge a reasonable price. I am satisfied with the finished result. "
"I liked that it was very fast and they weren't here all day, so I could go on with what I had to do that day."Maria Verified AMRO Carpet Cleaning Services Customer Name
Q1:
Q2:Yes
Q3 & Q4:
"They are very professional, careful, courteous, helpful, friendly, conscientious, and they do a good job. We were glad to have them do the work and plan to use them again when it is needed. "
"I liked that they came on time and did a great job on our carpets. I would recommend them to others. I plan to call them again. It is affordable with fair pricing for what is done."Saliman Verified AMRO Carpet Cleaning Services Customer Name
Q1:
Q2:Yes
Q3 & Q4:
"They are friendly, reliable, professional, and they achieved excellent results. We were very satisfied."
"They explained what they were going to do and used green materials, not harsh chemicals. They were also very sociable. He was a very pleasant guy to work with. He was professional in every way. We plan to have him back again. "Ms. S. Verified AMRO Carpet Cleaning Services Customer Name
Q1:
Q2:Yes
Q3 & Q4:
"Jorge is very personable. He listens to your concerns and he tries to do a very good job according to your wishes. "
"He explains what he is doing and why he is doing it. We felt we were a part of the process. It was not a mystery and we learned something. It was interesting and we were more than satisfied. We plan to use him again. We had called our regular carpet cleaner twice, but he never responded, so we went to the Diamond Certified book and found Jorge Amado. We are very happy him."Mr. S. Verified AMRO Carpet Cleaning Services Customer Name
Q1:
Q2:Yes
Q3 & Q4:
"He did a very good job for me and I would use him again. "
"I would recommend him to others. I was very satisfied with the results of the work he did on my carpets. I thought that he was very trustworthy. He was friendly and nice to deal with."Ana E. Verified AMRO Carpet Cleaning Services Customer Name
Q1:
Q2:Yes
Q3 & Q4:"His work, he guarantees his work. He always calls to make sure that everything is done okay. Sometimes, when they clean the carpets, some spots don't come out, but he comes back and cleans it. He does everything well. He is always prompt and he does everything on time. I use him a lot."
Ana C. Verified AMRO Carpet Cleaning Services Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Well, the thing I liked the most was that everything was clean at the end. Jorge Amado is very kind. I have used his services for years."
Audrey N. Verified AMRO Carpet Cleaning Services Customer Name
Q1:
Q2:Yes
Q3 & Q4:"He does well in removing all of the spots. He goes over them several times. If they appear again, he will come back. I haven't had to call him back."
Barbara A. Verified AMRO Carpet Cleaning Services Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I think he did a quick job. He knew what he was doing. He did a good job."
Chris Verified AMRO Carpet Cleaning Services Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Jorge and his professionalism"
Diane G. Verified AMRO Carpet Cleaning Services Customer Name
Q1:
Q2:Yes
Q3 & Q4:"He is efficient and friendly."
Elias J. Verified AMRO Carpet Cleaning Services Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They are conscientious."
Katelyn F. Verified AMRO Carpet Cleaning Services Customer Name
Q1:
Q2:Yes
Q3 & Q4:"He was prompt, on time, and he told us about everything he was going to do. He was outstanding. He was personable, neat, clean, and friendly."
Larry K. Verified AMRO Carpet Cleaning Services Customer Name
Q1:
Q2:Yes
Q3 & Q4:"My wife thinks he does the best work. He's got a good service for a good price. "
Leiv Verified AMRO Carpet Cleaning Services Customer Name
Q1:
Q2:Yes
Q3 & Q4:"He showed up on time and he was interested in doing a quality job."
Mr. M. Verified AMRO Carpet Cleaning Services Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Their customer service, they follow up in case I have something else I want them to do. They immediately got the spot out right then and there. They are good if you have any concerns. Overall, he does a better job than other people and does anything you want him to do."
Natalie Verified AMRO Carpet Cleaning Services Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The friendliness of the proprietor. I have used him before. "
Ron Verified AMRO Carpet Cleaning Services Customer Name
Q1:
Q2:Yes
Q3 & Q4:"He really concentrates on doing a good job. He is concerned with the client's relationship."
Shirley N. Verified AMRO Carpet Cleaning Services Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I have used them many times and have recommended them. I like the quality and the pleasantness of the gentleman who does the work."
Ana E. Verified AMRO Carpet Cleaning Services Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They are very punctual and their work is very good. He responds pretty fast. He guarantees his work. He will come back and fix something if it is not right."
Chris Verified AMRO Carpet Cleaning Services Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They are friendly and hard working."
Claudia Verified AMRO Carpet Cleaning Services Customer Name
Q1:
Q2:Yes
Q3 & Q4:"He explained his machinery and everything. He was not rude. He was very outgoing."
Dimitry Verified AMRO Carpet Cleaning Services Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Great quality, value, and Jorge Amado was nice to deal with."
Erick C. Verified AMRO Carpet Cleaning Services Customer Name
Q1:
Q2:Yes
Q3 & Q4:"He is very responsible, always on time, and he does what he says he will do. He follows up to make sure we are pleased with his work. If we are not satisfied, he will come back to fix it. He is a great guy and he is very nice."
John N. Verified AMRO Carpet Cleaning Services Customer Name
Q1:
Q2:Yes
Q3 & Q4:"It is a one man operation, but he is very thorough. He comes well prepared. He knows his business and he is very good at it."
Joy Verified AMRO Carpet Cleaning Services Customer Name
Q1:
Q2:Yes
Q3 & Q4:"We got serviced the same day. They were very accommodating."
Mahnken Verified AMRO Carpet Cleaning Services Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They did the job right. They were very nice and friendly. I liked having them in my home."
Mannette Verified AMRO Carpet Cleaning Services Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The guy who came out really listened to what I wanted. I had a stubborn thing and he stuck with it. He was wonderful. I am a single mom and he helped me move things. He didn't rush the job."
Shak Verified AMRO Carpet Cleaning Services Customer Name
Q1:
Q2:Yes
Q3 & Q4:"He works hard and he tries hard. He was pleasant to have around. I plan on using his services again soon."
Geraldine C. Verified AMRO Carpet Cleaning Services Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I liked Jorge. He was a very good, professional, and decent man. He was very flexible. "
Larry Verified AMRO Carpet Cleaning Services Customer Name
Q1:
Q2:Yes
Q3 & Q4:"He spends time with me. He has reasonable prices. He is a nice guy. He does an excellent job."
Chris Verified AMRO Carpet Cleaning Services Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The guy, Jorge Amado, is nice and does a good job. My carpet is clean. That's just about the best I can ask for."
Karen Verified AMRO Carpet Cleaning Services Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Jorge was on time. He knew my type of carpet. He let me know the different types of machines and which one would work best for my carpet."
Tiffany Verified AMRO Carpet Cleaning Services Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Quick, reliable, attention to detail, I had a tough stain. He stuck around until he got it out. He was very diligent. You don't see that happen very often. He did a pretty darn good job."
Chris Verified AMRO Carpet Cleaning Services Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Jorge is a nice guy. He did a good job."
Jasmine Verified AMRO Carpet Cleaning Services Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Everything was great. He did a great job."
Kathleen S. Verified AMRO Carpet Cleaning Services Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They are very accommodating."
Jim Verified AMRO Carpet Cleaning Services Customer Name
Q1:
Q2:Yes
Q3 & Q4:"He is very personable and does a good job."
Mrs. E. Verified AMRO Carpet Cleaning Services Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They are very responsible. The guy told me before he left if I had any problems to call them back and they would send someone out to correct the problem, which they did do. I had a few spots left on my carpet. I called them up and they came right out and cleaned it."
Juan C. Verified AMRO Carpet Cleaning Services Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Everything in general, they were professional."
Lorena Verified AMRO Carpet Cleaning Services Customer Name
Q1:
Q2:Yes
Q3 & Q4:"He is very friendly and does a good job."
Maria Verified AMRO Carpet Cleaning Services Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I liked everything."
Geraldine C. Verified AMRO Carpet Cleaning Services Customer Name
Q1:
Q2:Yes
Q3 & Q4:"He explained everything he was doing, and he did an excellent job."
Maria Verified AMRO Carpet Cleaning Services Customer Name
Q1:
Q2:Yes
Q3 & Q4:"He is nice."
Patrick W. Verified AMRO Carpet Cleaning Services Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were on time, and they followed up with us."
Carlos B. Verified AMRO Carpet Cleaning Services Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Personal contact and quality of the work"
Carlos V. Verified AMRO Carpet Cleaning Services Customer Name
Q1:
Q2:Yes
Q3 & Q4:"He is very knowledgeable and responsive."
Mark D. Verified AMRO Carpet Cleaning Services Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They are there when I need them, and they do good job. I use them a lot."
Gayle Verified AMRO Carpet Cleaning Services Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They did an excellent job. He was professional and easy to deal with."
Bob Verified AMRO Carpet Cleaning Services Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They did a good job."
Christine O. Verified AMRO Carpet Cleaning Services Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The job was well done."
Kaveh N. Verified AMRO Carpet Cleaning Services Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were helpful and thorough."
Silvia M. Verified AMRO Carpet Cleaning Services Customer Name
Q1:
Q2:Yes
Q3 & Q4:"He is very punctual, he does a good job, and he puts everything back."
Carmen R. Verified AMRO Carpet Cleaning Services Customer Name
Q1:
Q2:Yes
Q3 & Q4:"He did the best job I have ever seen."
Clovis S. Verified AMRO Carpet Cleaning Services Customer Name
Q1:
Q2:Yes
Q3 & Q4:"He is a good guy to work with."
James L. Verified AMRO Carpet Cleaning Services Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Flexibility"
Maria O. Verified AMRO Carpet Cleaning Services Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The professionalism"
Beverly F. Verified AMRO Carpet Cleaning Services Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were punctual and thorough. "
Matilde Verified AMRO Carpet Cleaning Services Customer Name
Q1:
Q2:Yes
Q3 & Q4:"He is really detailed."
Mr. B. Verified AMRO Carpet Cleaning Services Customer Name
Q1:
Q2:Yes
Q3 & Q4:
"They came on time, they were thorough in their work, and they did a good job. The carpeting looked very clean after they were done."
"They did the job in the amount of time they said it would take, arrived promptly, and did a professional job. They were courteous and worked efficiently."Dorothy Verified AMRO Carpet Cleaning Services Customer Name
Q1:
Q2:Yes
Q3 & Q4:
"He was very nice, on time, and he did a good job."
"The quality of his service, he got the carpets really clean."Gonzalo Verified AMRO Carpet Cleaning Services Customer Name
Q1:
Q2:Yes
Q3 & Q4:
"That they do a very good job, and the price is fair."
"He was on time, he went directly to work, no messing around, and he did the work right."Gordon Verified AMRO Carpet Cleaning Services Customer Name
Q1:
Q2:Yes
Q3 & Q4:
"He did a magnificent job and he was a nice guy. "
"He showed up on time and did a really good job. He was thorough and clean."Jim J. Verified AMRO Carpet Cleaning Services Customer Name
Q1:
Q2:Yes
Q3 & Q4:
"My son in-law uses AMRO Carpet Cleaning Services regularly. He booked them for us as a present. Jorge is a very nice guy. He did a neat, clean, and thorough job. You get what you pay for, and it was a very good experience for us. The carpeting came out cleaner than we ever expected or imagined they would. We plan to use them again when it's time to get them cleaned again."
"I liked the quality care he took for the carpets and his professionalism throughout the time he was in our home. We were very happy with what he did for us. "Missy Verified AMRO Carpet Cleaning Services Customer Name
Q1:
Q2:Yes
Q3 & Q4:
"He was a gentleman. He did an excellent job. He was on time and a really nice guy. He did the job well. "
"He seemed caring and trustworthy. He seemed to really care. It seemed like he wanted to do the best quality job possible. "Gretchen Verified AMRO Carpet Cleaning Services Customer Name
Q1:
Q2:Yes
Q3 & Q4:"His level of knowledge of the intricacies of carpet cleaning, specifically stain removal"
Lei Y. Verified AMRO Carpet Cleaning Services Customer Name
Q1:
Q2:Yes
Q3 & Q4:"My mom said they did a great job."
Robbi Verified AMRO Carpet Cleaning Services Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They cleaned the carpet and got rid of the stains. It was perfect. I am very satisfied with the service."
Anup Verified AMRO Carpet Cleaning Services Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The personal advice and the customer service, I liked how they kept the customer well informed and helped out with details as necessary. They performed quite well. "
Herman Verified AMRO Carpet Cleaning Services Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I think they do a good job cleaning the commercial carpet."
Nick Verified AMRO Carpet Cleaning Services Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were very flexible with the timeline and being able to make it work on schedule."
Ron Verified AMRO Carpet Cleaning Services Customer Name
Q1:
Q2:Yes
Q3 & Q4:"His diligence for getting the carpet cleaned. He worked really hard to get that carpet clean."
Ron Verified AMRO Carpet Cleaning Services Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I liked Jorge's determination to do a good job."
John Verified AMRO Carpet Cleaning Services Customer Name
Q1:
Q2:Yes
Q3 & Q4:"He will work until I am satisfied. He is happy to do it over. He is good that way."
A.J. Verified AMRO Carpet Cleaning Services Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They did what they said. The carpet was clean afterwards."
Claire Verified AMRO Carpet Cleaning Services Customer Name
Q1:
Q2:Yes
Q3 & Q4:"He did a good job. The process was quick. The carpet wasn't too wet afterwards."
Nick Verified AMRO Carpet Cleaning Services Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Jorge does what he says he is going to do. I like that everything is straightforward and to the point."
Sandra Verified AMRO Carpet Cleaning Services Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They are friendly. They do a good job. They are really good. I am very pleased with them."
Maria Verified AMRO Carpet Cleaning Services Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The service I received was great. He was responsible and experienced. He put a lot of effort into doing a good job. We have used him twice and we will call him again soon."
Ana G. Verified AMRO Carpet Cleaning Services Customer Name
Q1:
Q2:Yes
Q3 & Q4:"He does a very good job."
Aurora Verified AMRO Carpet Cleaning Services Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Good quality"
John Verified AMRO Carpet Cleaning Services Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They got my carpet clean."
Jeff l. Verified AMRO Carpet Cleaning Services Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The person who came out was wonderful. We had several spots, that we knew would not come out and were afraid that we would need to replace the carpeting but he was able to remove the spots. We were so delighted when we came home and saw what a beautiful job he had done."
Cinthia Y. Verified AMRO Carpet Cleaning Services Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They did a good job."
Lucia L. Verified AMRO Carpet Cleaning Services Customer Name
Q1:
Q2:Yes
Q3 & Q4:"He did a good job."
Tony Verified AMRO Carpet Cleaning Services Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were courteous and helpful."
Mrs. K. Verified AMRO Carpet Cleaning Services Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were friendly and prompt."
Andrew L. Verified AMRO Carpet Cleaning Services Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Quality of the work"
Arcelia Verified AMRO Carpet Cleaning Services Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They did a good job."
Aurora D. Verified AMRO Carpet Cleaning Services Customer Name
Q1:
Q2:Yes
Q3 & Q4:"He was on time and did a good job. "
Jerry E. Verified AMRO Carpet Cleaning Services Customer Name
Q1:
Q2:Yes
Q3 & Q4:"He makes a real effort to get the job done right."
Mrs. G. Verified AMRO Carpet Cleaning Services Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were very good. "
Ken M. Verified AMRO Carpet Cleaning Services Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were easy to deal with."
Karel Verified AMRO Carpet Cleaning Services Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The service was very good."
Edith L. Verified AMRO Carpet Cleaning Services Customer Name
Q1:
Q2:Yes
Q3 & Q4:"He is responsible, and he has good prices. "
T. C. P. Verified AMRO Carpet Cleaning Services Customer Name
Q1:
Q2:Yes
Q3 & Q4:"He calls me regularly to let me know it's time to do the carpets. He always does a nice job."
Larry F. Verified AMRO Carpet Cleaning Services Customer Name
Q1:
Q2:Yes
Q3 & Q4:"His customer service was excellent. They were on time, and they did the job perfectly."
Ron Verified AMRO Carpet Cleaning Services Customer Name
Q1:
Q2:Yes
Q3 & Q4:"When I call, they come very quickly. They're available in emergencies, and the quality of work is excellent."
Davi Verified AMRO Carpet Cleaning Services Customer Name
Q1:
Q2:Yes
Q3 & Q4:
"I have a lot of Persian carpets and before I found Jorge, my husband had to load them up in a truck and take them someplace for several weeks. It was such a hassle. What's nice about AMRO Carpet Cleaning Services is that Jorge comes to my house, does the cleaning right there, and then they are done, just absolutely perfect, so it's just the ease of use and so convenient to have them done this way. "
"Jorge came promptly at the time we scheduled. He was professional, competent, friendly, and he worked fast. His prices are reasonable too. I am very satisfied. It's working out great for us."Jim Verified AMRO Carpet Cleaning Services Customer Name
Q1:
Q2:Yes
Q3 & Q4:
"Jorge is very accommodating, friendly, professional, hard working, thorough, and he works quickly. I was satisfied with his performance. He knows what to do and does it well and at a fair price. "
"It was an easy situation. I called him up and we discussed the job and he gave me the price and came the next day. He did the work. It was just an easy process without any mistakes or problems. I plan to use him again."Milano Verified AMRO Carpet Cleaning Services Customer Name
Q1:
Q2:Yes
Q3 & Q4:
"I use this company every 6 months. I am a happy repeat customer. They use a dry chemical free process that is very pleasant, yet thorough. There are no complaints and no issues. Jorge arrives on time, he does a thorough job, he is professional, and he is pleasant to have in my home. There are no complaints at all. I have recommended him to my friends and neighbors too."
"He charges fair prices and does a good job. I have been using him for awhile now. The arrangement is working very well. "Brian Verified AMRO Carpet Cleaning Services Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They are very kind. The service was great and there were no problems. Sometimes, when someone is doing some work for you, you want certain things to be done. He did not get mad at all when we asked him to do stuff. "
David L. Verified AMRO Carpet Cleaning Services Customer Name
Q1:
Q2:Yes
Q3 & Q4:"He is on time and he does a good job."
Debra B. Verified AMRO Carpet Cleaning Services Customer Name
Q1:
Q2:No
Q3 & Q4:"We've used them about 7 or 8 times in the past. They have always done a good job. The areas that they clean stand out. The job they did was satisfactory."
Rajeev Verified AMRO Carpet Cleaning Services Customer Name
Q1:
Q2:Yes
Q3 & Q4:"We have called him many times. He is very personable. If I tell him about specific areas, he will work to get them out. If something does not come out right, he will fix it."
Rick Verified AMRO Carpet Cleaning Services Customer Name
Q1:
Q2:Yes
Q3 & Q4:"It's fast and on time."
Shirley Verified AMRO Carpet Cleaning Services Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They are very professional, very cordial, and they take the time to explain things to us."
Susan J. Verified AMRO Carpet Cleaning Services Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The carpets looked good."
Manuel Verified AMRO Carpet Cleaning Services Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were there when we asked them to be there. "
Jeff Verified AMRO Carpet Cleaning Services Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They came when they said they were going to."
Jimmy Verified AMRO Carpet Cleaning Services Customer Name
Q1:
Q2:Yes
Q3 & Q4:"There were no problems. Everything turned out great. We are moving, but we would use them again if we were still in the area. "
Frank B. Verified AMRO Carpet Cleaning Services Customer Name
Q1:
Q2:Yes
Q3 & Q4:"It was cut and dried. They came out and got it done."
Norio Verified AMRO Carpet Cleaning Services Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They cleaned my carpets with steam and they turned out very nice."
Jeff T. Verified AMRO Carpet Cleaning Services Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Did a very small touch up job and it was ok."
John N. Verified AMRO Carpet Cleaning Services Customer Name
Q1:
Q2:Yes
Q3 & Q4:"He seems to want to please his customers."
Bob Verified AMRO Carpet Cleaning Services Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They came out on time and did a great job."
Joel Verified AMRO Carpet Cleaning Services Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They have good communication."
Ron Verified AMRO Carpet Cleaning Services Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They didn't have me waiting all day."
Mr. O. Verified AMRO Carpet Cleaning Services Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were on time, courteous, and they did a good job. "
NorCal H. Verified AMRO Carpet Cleaning Services Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They showed up on time."
Virginia B. Verified AMRO Carpet Cleaning Services Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Everything was clean when they were done."
Childe Verified AMRO Carpet Cleaning Services Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The way he talked to us was nice. "
Jim Verified AMRO Carpet Cleaning Services Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Jorge is a very nice guy."
Jan Verified AMRO Carpet Cleaning Services Customer Name
Q1:
Q2:No
Q3 & Q4:"They have extremely good customer service. Jorge is a hard worker. He did everything he could when he was here. He was reasonably priced. He came back when I needed him to."
Jackie W. Verified AMRO Carpet Cleaning Services Customer Name
Q1:
Q2:No
Q3 & Q4:"He is prompt and available very quickly. I expected to wait a week or two, but he was able to come out that week."
Maureen S. Verified AMRO Carpet Cleaning Services Customer Name
Q1:
Q2:No
Q3 & Q4:"I don't have an answer for that."
Sandra R. Verified AMRO Carpet Cleaning Services Customer Name
Q1:
Q2:No
Q3 & Q4:"He came back out when I wasn't satisfied."
Shari F. Verified AMRO Carpet Cleaning Services Customer Name
Q1:
Q2:No
Q3 & Q4:"They came out right away."
