American Canyon Collision Center

American Canyon Collision Center: Average 9.4 out of 10 based on 88 unique customer surveys of these open ended questions.

Customer Name

First name and last initial used to protect the privacy of the customer.

Verified Customer Name

Confidential surveys were conducted by telephone so that the customers' identity and actual purchase were confirmed.

Survey Question: On a scale of 1 to 10 how satisfied were you with the quality you received?

Customer Satisfaction Rating

Survey Question: If you need this product or service in the future, would you use this company again?

Customer's Intent to Return

Q3 & Q4

Survey Question: When you think about this company, what would you like to tell other consumers? What did you like best about this company?

Verbatim Customer Survey Response Based on Last Purchase Experience

Abel D. Verified American Canyon Collision Center Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"I would recommend them."

"They give me all of the information that I need, and they treat me well. I feel good there."

Angela S. Verified American Canyon Collision Center Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"I have already referred people to them."

"Their customer service, they are great. They really help you out. They talk to you, and they explain what they are doing."

Archer K. Verified American Canyon Collision Center Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"They did good work."

Bonnie G. Verified American Canyon Collision Center Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"They have very good customer service, and they are extremely fast and thorough."

"Their customer service"

Christopher G. Verified American Canyon Collision Center Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"They really went the extra mile to help me."

"They did good work. Their flexibility, and they offered a drop-off and pick-up service."

Christopher L. Verified American Canyon Collision Center Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"They are trustworthy, and they try to get you a good deal."

"The guy at the desk is really friendly and approachable, which reflects well on the business."

David Y. Verified American Canyon Collision Center Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"They are neat, and they do a clean job. They take care of business."

"They gave me my car back, and they fixed it."

Dean G. Verified American Canyon Collision Center Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"They know a lot about what they are doing."

"They are friendly."

Edgar P. Verified American Canyon Collision Center Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"I highly recommend them, and they are very professional."

"Their service was just like they told me it would be."

Guadalupe M. Verified American Canyon Collision Center Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"They do a really good job."

"They were really professional."

Janessa P. Verified American Canyon Collision Center Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"They were friendly, very honest, and they finished their work quickly."

"They were friendly and very honest. They finished their work quickly."

Jose G. Verified American Canyon Collision Center Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"I really like the job. I have been recommending them to a lot of people."

"Their quality"

Lee M. Verified American Canyon Collision Center Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"To shop around but call them first"

"I liked their attention to detail and the fact that they weren't trying to rip me off. They didn't take advantage of me. They were honest and hardworking family guys. It is very rare to find guys like them."

Miguel M. Verified American Canyon Collision Center Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"I was satisfied with the work done."

"Their service and the finished product"

Robert P. Verified American Canyon Collision Center Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"They are efficient, and they do what they say they are going to do."

"They went out of their way to accommodate my needs. The manager even gave me a ride home and got my car back to me earlier than anticipated."

Rodolfo V. Verified American Canyon Collision Center Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"They are a great shop, easy to work with."

"They do great work and their customer service is good."

Russell H. Verified American Canyon Collision Center Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"High quality work, very good customer relations, and outstanding people, their customer service was great."

"I am a mechanic. They take good care of my car. I can't say a whole lot more."

B. R. L. Verified American Canyon Collision Center Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I would give him a '15'. Joel's great. He has done nothing but good things for me. I called him and told him my car was messed up and that it was my only car, and by the time I got there, he had a rental car waiting for me. Joel's the man. He does an exce"

Ashley S. Verified American Canyon Collision Center Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They have very good customer service skills, and they're very efficient. They even came to my house once to make sure everything was good with my car. When there was a small with my car, they took care of it and didn't charge me full price. They're really"

Aura V. Verified American Canyon Collision Center Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"When my husband and I came in, they gave us a tour and showed us where they repair and paint the cars. I was very impressed with their outfit. They matched the paint so well on my car that I can't tell where they painted and where the original paint is."

Brandy C. Verified American Canyon Collision Center Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Friendly service and really helpful, we've used them a couple of times."

Brenton B. Verified American Canyon Collision Center Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were very friendly, and they had everything done when they said it would be done. Also, the quality of the work was top notch."

Brian A. Verified American Canyon Collision Center Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Customer service, I feel like I am doing business with a friend."

Carmen C. Verified American Canyon Collision Center Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Everything, they did good work."

Casiano S. Verified American Canyon Collision Center Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They did a good job. They are easy to talk to, and they are very friendly."

Darrell W. Verified American Canyon Collision Center Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Their customer service was excellent. They go over every little detail. They will even come to your house to do the estimate. They will also come and pick up your car for service. They will also deliver it to you if you don't want to pick it up yourself. "

Dennis R. Verified American Canyon Collision Center Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They had my truck for a minimal amount of time. The quality of the work was fabulous. He did what he said he would do, to a 'T'. My truck is my livelihood. He had it in and out very quickly. It was a very pleasant experience doing business with him."

Dolores R. Verified American Canyon Collision Center Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were easy to talk to, and they seemed like they actually cared about fixing my car. They even dropped me off at the rental place so that I could get a rental car."

Dorris H. Verified American Canyon Collision Center Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"The results and their customer service, they were polite, thorough, and trustworthy."

Elese P. Verified American Canyon Collision Center Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were very customer focused, and they did a good job. They actually repaired a car that was previously repaired improperly by a shop that AAA had sent us to. They did the best job. They were really wonderful."

Esther L. Verified American Canyon Collision Center Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were very friendly, and they did all they could to help me."

Federico R. Verified American Canyon Collision Center Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"He did a really good job. The work was excellent."

Glen P. Verified American Canyon Collision Center Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Very professional"

Hector L. Verified American Canyon Collision Center Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Their customer service was really good, and they were very nice. The work was excellent. They did everything on time. They helped us out a lot."

Jennifer Verified American Canyon Collision Center Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were very fast, friendly, and they did a very good job on my car. It looks very nice."

Jerry L. Verified American Canyon Collision Center Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Their customer service was fantastic. They were very personable, and made me feel welcome. They made me feel like they appreciated my business."

Laurie P. Verified American Canyon Collision Center Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They came and picked up my car from work. They dropped it off too. They were very patient with me. I had the wrong day written down for the pick-up, but they were very good about it. They did a great job on my car."

Lawence D. Verified American Canyon Collision Center Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were fast and efficient. The work was impressive. I have recommended them to my co-workers."

Ludmila Y. Verified American Canyon Collision Center Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Their customer service was great, and my car was ready on time. In terms of fixing my car, they did a good job."

Marcos G. Verified American Canyon Collision Center Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They are friendly, and they finish the job on time. They do the job that they say they are going to do."

Mario F. Verified American Canyon Collision Center Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They attended to me right away, and they had it back to me immediately. They did a beautiful job."

Michael L. Verified American Canyon Collision Center Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"He gets an 'A+' on everything. Joel is a very good man. He's very friendly."

Mike T. Verified American Canyon Collision Center Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were courteous, prompt, and they followed through on what they said they would do. I thought they did everything very well."

Orland R. Verified American Canyon Collision Center Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They are efficient, on time, and they have reasonable prices."

Pat C. Verified American Canyon Collision Center Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They are quick, inexpensive, and good."

Rachelle W. Verified American Canyon Collision Center Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"It is close, so it is convenient."

Ralph L. Verified American Canyon Collision Center Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I thought the quality of their product was good. The way they handled my problem was excellent. They were very courteous."

Richard W. Verified American Canyon Collision Center Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Great customer service, very friendly, and they drove us back and forth to our house. They also did a great job. We've used them several times, and we've always been happy."

Ron L. Verified American Canyon Collision Center Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Prompt, good customer relations, and good work, they do 'A+' work."

Rowena T. Verified American Canyon Collision Center Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They get right on it and get it done. They have a really good system. They really have it down right."

Renee H. Verified American Canyon Collision Center Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were nice and courteous. They took care of everything. They picked me up and dropped me off. They did good work. I couldn't ask for anything more."

Suzette T. Verified American Canyon Collision Center Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were always on time, and they did a good job. I have been their customer twice now."

Tim L. Verified American Canyon Collision Center Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They did what they said they would do in a timely manner. They did a really nice job. I am a really picky person, but I was happy with what they did."

Tonya H. Verified American Canyon Collision Center Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I didn't have to wait. They gave me an estimate right away, and they answered all of my questions. The price was extremely fair, and the quality was excellent."

Tracy R. Verified American Canyon Collision Center Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Everything, they were clean, timely, professional, and courteous. They were just really good. They did a good job."

Victor S. Verified American Canyon Collision Center Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They are friendly and nice to work with. They answer all of my questions. I am happy with their work."

Tracey N. Verified American Canyon Collision Center Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They made everything very easy. They were fabulous."

David F. Verified American Canyon Collision Center Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:

"The quality of their work"

"They did the job."

Enrique V. Verified American Canyon Collision Center Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:

"They have very friendly employees, and they are always willing to help."

"They always help me out."

Gabriel P. Verified American Canyon Collision Center Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:

"The place is fine."

"It is close to where I work."

Jason G. Verified American Canyon Collision Center Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:

"I have no idea how to answer that."

"They do quality work."

Mark M. Verified American Canyon Collision Center Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:

"The quality of their work"

"Convenience, it is close. They are pretty quick."

Mauricio A. Verified American Canyon Collision Center Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:

"They were pretty good. They did a very good job, and they were honest."

"It is near my house. They are pretty good."

Paul S. Verified American Canyon Collision Center Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:

"They know what they are doing."

"They had good service, and they didn't try and hide anything."

N. S. V. Verified American Canyon Collision Center Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"Their professionalism, I would highly recommend them."

W. I. Verified American Canyon Collision Center Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"Down to earth, friendly, and good follow up"

Ana G. Verified American Canyon Collision Center Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They offered good customer service. They walked me through all of the steps that were going on with the car. Also, the quality of the work was excellent. They were an excellent shop. I've been to many different shops, and they were the best that I've ever"

Arturo A. Verified American Canyon Collision Center Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"Great customer service, very friendly people, and they do good work."

Bob B. Verified American Canyon Collision Center Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"I wish I knew the name of the manager who was there that day. He was excellent. They were efficient, friendly, and concerned about my situation. They handled things, and they helped me out in a bind. I can't say enough about them."

Clinton J. Verified American Canyon Collision Center Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They were honest people, and they did good work. They were quick too."

Peter S. Verified American Canyon Collision Center Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"I liked their friendliness. They did the job right."

Jerry R. Verified American Canyon Collision Center Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:

"They were alright."

"I don't know. They are just okay."

Jeanette A. Verified American Canyon Collision Center Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They did the job well. They were good."

Jesse H. Verified American Canyon Collision Center Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They were convenient, and they stayed around past their normal closing hour to make sure that I was able to pick up my car, since I was coming from San Francisco."

John L. Verified American Canyon Collision Center Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"Customer service and the way they repaired the vehicle, it was as if the repair had never happened. It was that perfect. They were also very friendly."

John S. Verified American Canyon Collision Center Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They did a good job. I'd use them again."

Jose M. Verified American Canyon Collision Center Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They were able to speak Spanish, which is something my dad was looking for. We liked their responsiveness."

Lothar L. Verified American Canyon Collision Center Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"The way they handled the whole thing, and they gave me a ride home. I recommended them to my neighbor."

Lowell Verified American Canyon Collision Center Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"I have nothing but the highest regard for him. His work is quality, and he's honest. He's the best. I send all my stuff to him. I have a car dealership, and anytime I need something done, he's the guy. He's awesome. I can take photos and send them to him "

Luis R. Verified American Canyon Collision Center Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"Customer service, he updated us on every job that needed to be done. He was very courteous. He updated my paperwork, and he contacted my insurance, even though they weren't affiliated with him."

Nathan C. Verified American Canyon Collision Center Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They seem to do good quality work."

Patricia B. Verified American Canyon Collision Center Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"Good service, they were fast, and they did a great job."

Robert S. Verified American Canyon Collision Center Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They were courteous, and they met the expectations that they said they would meet."

Taresa M. Verified American Canyon Collision Center Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"I thought they did a good job. They went above what they needed to do. They gave us some touch-up paint. They really helped us out."

Claudia R. Verified American Canyon Collision Center Customer Name

Q1:7 out of 10

Q2:Yes

Q3 & Q4:"They did the job quickly."

George R. Verified American Canyon Collision Center Customer Name

Q1:7 out of 10

Q2:No

Q3 & Q4:"Their attitude, they are nice."

Trang D. Verified American Canyon Collision Center Customer Name

Q1:7 out of 10

Q2:Yes

Q3 & Q4:"They did a good job. I have recommended them to people."

Lee W. Verified American Canyon Collision Center Customer Name

Q1:5 out of 10

Q2:No

Q3 & Q4:"They are nice guys. The first car they did for me was a pretty decent job."

American Canyon Collision Center

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