Independently Rated Highest in Quality
F o u r t h                              Consecutive Year        
Originally Earned:
August 2007
We declare that Amazing Stone, Inc. HAS QUALIFIED for and continues to meet the Ongoing Research and Rating Requirements for Diamond Certified® status.
Certificate #1133
(510) 200-0445
1910 Republic Avenue
San Leandro, CA 94577

Amazing Stone, Inc. sells and installs stone products for households and commercial properties throughout the Greater Bay Area. The San Leandro-based company specializes in marble and granite countertops (with more than 80 different colors to choose from), but it can also create additions to floors, fireplaces, shower enclosures, and more.

Amazing Stone was founded in 2002 and has since expanded to include a second location in Portland, Oregon. Branch manager Jack Chan says the company aims to make its customers feel knowledgeable and comfortable about the stone products they’re looking to purchase. It encourages clients to take stone samples home to gauge how they look in different lights and how they complement cabinets or other household furniture pieces.

Amazing Stone also installs cabinetry and provides finishing details such as fixtures and hardware. Its installers have a minimum of eight years’ experience and can guide clients through remodeling projects from start to finish. The company’s specialists also offer simple care and maintenance techniques that, according to Mr. Chan, keep stone surfaces looking new for years.

Company Philosophy

“We put our hearts into our work, and it shows in both our craftsmanship and customer service. We always try to put ourselves in our customers’ positions and find the best solutions for their particular projects. We believe every client should have a positive remodeling experience and benefit from work that’s done in a professional and timely manner. That’s the type of service we strive to offer with every job.”

Serving the San Francisco Bay Area and Portland, OR

Marble & Granite Sales & Installation
Countertops
Custom Fireplaces
Showers
Custom Designs
Cabinet Installation

Armstrong
Armstrong
CaesarStone
CaesarStone
DryTreat
DryTreat

Comparative Summary

Quality and customer satisfaction are top priorities at San Leandro-based Amazing Stone, Inc. The company strives to help clients find the perfect product to enhance their living spaces. “Our staff is extremely patient when working with clients,” says assistant manager Haley Wong. “They may need extra guidance in choosing granite that matches or complements their cabinets,...

Frequently Asked Questions

Q: Do you do free estimates?
A: "Yes, but we don’t go out to clients’ homes; they need to bring in a drawing. To help with this step, our website has a design layout form that can be downloaded and filled out."
Q: Should I be concerned about radon?
A: "Radon is a naturally-occurring gas that can be found in materials that come from the earth, like marble and granite. We have a radon detector in our warehouse that constantly tests radon levels to make sure they’re below what’s c...
Q: How long will the job take?
A: "It depends on the size of the job. Most jobs only take one day—including tear-out and installation—because we do it all onsite. However, there are occasions when a bigger job may take two days or more."

Map

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Industry Info

When choosing granite for your home, don’t let price be your only concern.
“There are many granite fabricators out there, so you shouldn’t make a decision based solely on price,” says Haley Wong, assistant manager at Amazing Stone, Inc. “Make sure they have positive reviews and a referral list that...
Findings based on statistically reliable research from 174 surveys

Customer Satisfaction

Survey Question: On a scale of 1 to 10 how satisfied were you with the quality you received?
Chart.

Company Credentials

Workers Compensation
Liability Insurance
License Verification
Business Practices
Current Complaint File

Customer Loyalty

Survey Question: If you needed this product or service in the future, would you use this company again?
Chart.
97%
n = 174

Diamond Certified Qualification

Based on 174 customer surveys, we declare
Amazing Stone, Inc.
has passed all rating steps and has earned
The Diamond Certified Award
No. 1133
Continuously qualified since August 2007.
David Pak
Director of Ratings Research
American Ratings Corporation

Verbatim Survey Responses From Only Verified Customers

"I thought they were very personable. They were easy to talk to. They helped us make a decision. I loved how the installers cleaned up. They did a great job. After they cleaned up and left, they let the dog in. I thought that was a nice touch."

–John M.

"Their helpfulness and their willingness to deal with multiple phone calls, if we had any questions, they were very good about answering them."

–Kay H.
Research conducted by American Ratings Corporation. Ratings Methodology

Diamond Certified® Video Profile

See video

Company Capabilities Table

Amazing Stone, Inc.
1910 Republic Avenue
San Leandro, CA 94577
(510) 200-0445
(510) 667-9538 fax
DCID5106670588

Mon - Fri: 8:30am - 5:30pm Sat: 9:30am - 5pm

Serving the San Francisco Bay Area and Portland, OR

Winson and Jany Chan
8
9
Dry Treat Sealer Certified
881848
Liability Insurance, Worker's Compensation
Jack Chan, Sales Manager
Granite Installation with Dry-Treat Sealer, Cabinet Installation, Sinks, Countertops, Custom Fireplaces, Showers, Custom Designs
Armstrong, CaesarStone, DryTreat
300
Residential and Commercial
1-Year Warranty on Labor