Diamond Certified Company Report

All Bright Maintenance Services

Diamond Certified Company Report

All Bright Maintenance Services

Diamond certified ratings dashboard
CUSTOMER SATISFACTION i
Customer LOYALTY i
Helpful Expertise i
Company Credentials i
  • Workers Compensation
  • Liability Insurance
  • Business Practices
  • Current Complaint File
Phone SURVEY RESPONSES FROM 115 VERIFIED CUSTOMERS i

Christine H.

VERIFIED All Bright Maintenance Services CUSTOMER

1 of 115

Quality 10
10 10
Loyalty Yes
CRITIQUE

They are always there and they do the job. I have used them for years now and see no reason to change that.

I liked everything. They are always there and they do the job. I have used them for years now and see no reason to change that.

Denise C.

VERIFIED All Bright Maintenance Services CUSTOMER

2 of 115

Quality 10
10 10
Loyalty Yes
CRITIQUE

I would highly recommend them. They do the job, and they do a darn good job.

They are timely, efficient, and thorough.

Gordon S.

VERIFIED All Bright Maintenance Services CUSTOMER

3 of 115

Quality 10
10 10
Loyalty Yes
CRITIQUE

It's hard to come up with something to say. I'm pleased with them.

The ladies come and do a great job. I'm really pleased with their work.

Read All 115 Survey Responses at Ratings View
Diamond certified VIDEO PROFILE
Diamond certified company PROFILE

Ernie Andrade, Owner

Since 1976, All Bright Maintenance Services & Brighter Homes, a division of All Bright Maintenance has offered a range of residential, real estate, and commercial cleaning and maintenance services. Brighter Homes (BH) now offers personalized, concierge-quality home services for cleaning, maintaining, restoring and preserving the value of its customers’ homes. All Bright Maintenance Services (ABM) is honored to offer its award-winning services to clients in Santa Clara, Alameda and San Mateo Counties.

ABM’s residential work includes house cleaning, window washing and carpet cleaning. For real estate agents, ABM provides services such as move-in ready, home detailing, showcasing, handyman repairs and construction clean-ups. ABM’s commercial capabilities include janitorial and executive office cleaning, floor stripping, waxing services, and more.

BH offers free in-home service evaluations of apartments, condominiums, homes and estates. The company personally assigns a home services advisor to create a plan and budget that suits the size and needs of each client’s home. “Our concierge-quality assistance helps the best and the brightest strike that perfect work-life balance,” says owner Ernie Andrade.

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COMPANY REPORT NAVIGATION

Diamond Certified Companies are Rated Highest in Quality and Helpful Expertise.

  • Why this rating is the most accurate.
  • Our editors gather deep company info.
  • Performance is Guaranteed.

DIAMOND CERTIFIED RESEARCHED CAPABILITIES ON All Bright Maintenance Services

COMPANY CONTACT
Service AREA

Santa Clara County
Alameda County
San Mateo County

SERVICES PERFORMED

House Cleaning
Home Detailing
Move-in-Ready
Handyman Repairs
Janitorial
Carpet Cleaning
Floor Care

DIAMOND CERTIFIED RESEARCHED ARTICLES ON All Bright Maintenance Services

Company Profile

Since 1976, All Bright Maintenance Services & Brighter Homes, a division of All Bright Maintenance has offered a range of residential, real estate, and commercial cleaning and maintenance services. Brighter Homes (BH) now offers personalized, concierge-quality home services for cleaning, maintaining, restoring and preserving the value of its customers’ homes. All Bright Maintenance Services (ABM) is honored to offer its award-winning services to clients in Santa Clara, Alameda and San Mateo Counties.

ABM’s residential work includes house cleaning, window washing and carpet cleaning. For real estate agents, ABM provides services such as move-in ready, home detailing, showcasing, handyman repairs and construction clean-ups. ABM’s commercial capabilities include janitorial and executive office cleaning, floor stripping, waxing services, and more.

BH offers free in-home service evaluations of apartments, condominiums, homes and estates. The company personally assigns a home services advisor to create a plan and budget that suits the size and needs of each client’s home. “Our concierge-quality assistance helps the best and the brightest strike that perfect work-life balance,” says owner Ernie Andrade.

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Company Philosophy

"Being Diamond Certified is not just an award; it's our way of doing business. We're one of the longest-established businesses of our kind in the Bay Area. There's no substitute for the experience we possess, and we're successful because we listen to our customers to understand their needs and expectations. We pride ourselves on upfront and competitive pricing, and all of our employees are thoroughly screened via background, credit, and personal reference checks. Carefully choosing staff members to support our mission allows us to consistently meet our high standards."

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Comparative Summary

House cleaning companies are always looking for ways to discern themselves from their competition, and those that have earned the prestigious Diamond Certified award are already several steps ahead. In addition to its Diamond Certified status, All Bright Maintenance Services differentiates itself by the vast amounts of industry experience possessed by its owner and employees, most of whom have been working together for two decades. “I’ve been in this business for 40 years, and I have extensive experience working with homeowners and commercial properties,” says owner Ernie Andrade. “Our clear maintenance procedures and customized services make us unique in this industry.”

All Bright Maintenance Services has been offering residential, real estate and commercial cleaning and maintenance services to clients in Santa Clara, Alameda and San Mateo Counties since 1976. The company’s wide range of residential cleaning services includes window washing, carpet cleaning, handyman repairs (leaky faucets, screen door replacements, light fixture installations), gutter cleaning and more. It also has broad experience working with real estate agents to prepare residential and commercial properties for sale, handling everything from construction cleanup and furniture removal to pressure washing and heavy dusting. “In addition, we provide janitorial services, floor waxing and stripping, tile and grout cleaning and restoration, and other project-based services,” says Mr. Andrade.

Unlike larger cleaning companies that place a low emphasis on customer retention, All Bright Maintenance Services’ main goal is to retain customers by offering long-term service agreements and providing high levels of customer service, flexibility, affordability and communication. “We design each plan to fit the customer’s specific needs, including budget requirements, scheduling and special requests,” says Mr. Andrade. “Our flexibility allows us to always honor our agreements.”

Another unique feature of All Bright Maintenance Services is its home detailing program, which includes comprehensive maintenance services such as deep cleaning and surface restoration. “Our deep cleaning services are designed for areas that customers often don’t know how to clean or can’t reach,” explains Mr. Andrade. “We have the right equipment and experience to handle those types of difficult jobs.”

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Industry Info

Today’s focus on sustainability and environmental responsibility has had a two-fold effect on residential cleaning: It’s made commercial cleaning products that contain potentially harmful chemicals relatively obsolete, and it’s brought a clear focus back to natural cleaning products that can be found in most households. “You should always try to clean with natural products such as vinegar, alcohol and baking soda,” says Ernie Andrade, owner of All Bright Maintenance Services in San Jose. “Not only do natural products achieve excellent cleaning results, they can also help you and your pets avoid allergy complications.” Consider the following tips for using the most common natural cleaning products:

Lemon juice
Lemon juice can be used to dissolve soap scum and hard water deposits, clean and shine brass and copper, freshen kitchen drains and more. When mixed with vinegar or baking soda, it makes an excellent paste for cleaning surfaces and removing stains. You can also mix 1/2 cup of lemon juice with 1 cup of olive oil and create a polish to use on hardwood furniture.

Baking soda
Baking soda can be used to scrub surfaces in the same way as commercial abrasive cleansers. It also works well as a deodorizer—place a box in your refrigerator, freezer or anywhere that could benefit from odor absorption.

Washing soda
Sodium carbonate (otherwise known as washing soda) is excellent for cutting grease, removing stains, washing clothes, and disinfecting and softening water. Don’t use washing soda on aluminum, as it may cause discoloration and erosion.

Vinegar
Because it disinfects and deodorizes, vinegar works well as an all-purpose cleaner. Fill a clean spray bottle with one part water and one part vinegar. It’s important to dilute the vinegar, because it can eat away at the surface you’re cleaning. As long as it’s diluted, vinegar is gentle on many different surfaces, including bathroom counters, floors, kitchen counters, appliances, stovetops and toilets. Test a small, hidden area to make sure the surface won’t become discolored or damaged.

Rubbing alcohol
Isopropyl (rubbing) alcohol provides the base for an evaporating cleaner to rival commercial window and glass cleaning solutions. Mix 1 cup of rubbing alcohol, 1 cup of water and 1 tablespoon of white vinegar in a sprayer bottle and use it to clean windows, mirrors, chrome fixtures and hard-surface ceramic tiles.

Eucalyptus oil
Eucalyptus oil is a good disinfectant and deodorizer. It gets rid of some stains (like ink and grease), kills and repels some insects, and even attacks rust.

Pure soap
Pure soap is nontoxic and biodegrades safely and completely. Make sure you use soap without synthetic scents, colors or other additives. Even phosphate-free biodegradable laundry detergent contributes to water pollution.

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Frequently Asked Questions

Q: Are you flexible with scheduling?

A: Absolutely. We understand that every client has different time commitments, so our schedules range from flexible to consistent. Either way, we provide clear communication, honesty, reliability and experience.

Q: Should I leave you a key if I won’t be home during the cleaning?

A: Leaving a property open and unattended can carry unnecessary risks, so we prefer that you leave a key—it makes us responsible if anything happens.

Q: What kind of carpet cleaning system do you use?

A: We clean carpets with an advanced system called DriMaster, which uses high-flow cleaning heads to deep clean without penetrating carpet backing. Not only does it reach where other cleaning systems can’t, but its jet-less technology allows carpets to dry in less than an hour, which greatly minimizes the amount of time you have to wait to replace your furniture.

Q: Are you good with pets?

A: Yes. We often work with clients who have pets, and we have procedures and policies in place for how we treat pets on jobsites. We’ll work with you to accommodate those types of special needs.

Q: Do you offer any guarantees?

A: If any area or item we were scheduled to work on is unacceptable to your standards, call our office immediately and we’ll redo the job at no extra charge within 24 hours.

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SELECTED PHOTOS FROM All Bright Maintenance Services

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DIAMOND CERTIFIED EXPERT CONTRIBUTOR ADVICE & TIPS FROM Ernie Andrade

Expert CONTRIBUTOR PROFILE

Ernie Andrade: All the Bright Moves

By James Florence, Diamond Certified Program Reporter

SANTA ROSA — A third-generation plumbing and HVAC professional, Ernie Ongaro reflects on the longstanding legacy of his family’s business. “My grandfather started Ongaro & Sons in 1932,” he recounts. “All three of his sons followed him in the business, and it was the same way with me, my brother and our two cousins. Now, with my son and nephew joining the company, we’re heading toward our fourth generation of family ownership.”

As president of Ongaro & Sons, Ernie says his favorite part of his job is staying on the cutting edge of his professional field. “It’s really important for us to keep up-to-date with our industry, so we’re always looking for the latest equipment and methods of doing things. I also enjoy watching our technicians start from scratch and progress in their careers. It’s kind of exciting to see the growth of your employees—it gives you a sense of pride.”

A longtime resident of Santa Rosa (where he lives with his wife, Debbie), Ernie has fond memories of growing up in rural Sonoma County. “In addition to running the company, my dad was sort of a gentleman farmer and raised cattle. Growing up on a ranch was fun, even though I used to have to milk the cows twice a day. I still love living in Sonoma County—it’s a beautiful place.”

Outside of work, Ernie engages in a variety of active pastimes, from traveling to restoring vintage cars. “My wife and I love to travel, both within the United States and abroad,” he says. “I also enjoy restoring vintage vehicles. I have a 1942 Willys Jeep that I drive in local parades, and I also restored a 1932 Chevy pickup that I modeled after my grandfather’s first plumbing truck.” Additionally, Ernie enjoys reading and spending time with his family, including his grown children, Ernest and Allison.

In regard to his professional career, Ernie says the family dynamic has always played a vital role at Ongaro & Sons. “Being a fourth-generation business, family is very important to us, and that informs the way we treat our employees and customers. We treat our employees like part of our family and try to be sensitive to their needs. Likewise, we take care of our customers and always follow up with them to make sure they’re 100 percent satisfied.”

When asked the first thing he’d do if he were to retire tomorrow, Ernie says he’d hit the open road. “I would probably take a road trip and visit some places in the U.S. that I haven’t seen yet. Actually, I recently finished a book about Lewis and Clark, and I think it would be neat to take a trip that follows the path they traveled.”

Ask Me Anything!

Q: What kinds of books do you like?
A: I’m a history buff, so I love to read biographies and historical accounts.

Q: What’s your favorite kind of food?
A: Italian.

Q: Do you collect anything?
A: Vintage cars, trucks and military vehicles.

Q: Are you an early bird or a night owl?
A: Definitely an early bird.

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Expert articles
  • The Importance of Deep Cleaning Your Home

    SAN JOSE — Whether you do your own house cleaning or contract the services of a professional, there are certain aspects of cleaning that can be easily overlooked. While visible surfaces tend to get cleaned on a regular basis, when it comes to hidden or hard-to-reach areas, it’s often a case of “out of sight, out of mind.” However, many people don’t realize that neglecting these areas can lead to sanitation issues, especially in rooms like the kitchen and bathroom.

    In the kitchen, areas such as behind the refrigerator, beneath the stove or in the range hood can provide a place for dust and grime to build up. Likewise, in the bathroom, areas like behind the toilet, under the sink, or in high ceiling corners can harbor unseen mold or bacteria. In either case, if bacteria are allowed to accumulate, it can pose a potential health hazard.

    A good way to avoid sanitation issues in your home is to hire a house cleaner to perform deep, detailed cleanings on a seasonal basis. Having thorough cleanings performed three or four times a year will ensure that both visible surfaces and less prominent ones get cleaned.

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Expert video tip

Video: Deep Cleaning Your Home

Complete Video Transcription:

SAN JOSE — Host, Sarah Rutan: When cleaning a home, it’s easy to neglect hidden and hard-to-reach areas, but many homeowners don’t realize this can actually pose a sanitation hazard. Today we’re in San Jose with Diamond Certified Expert Contributor Ernie Andrade of All Bright Maintenance Services to learn more.

Diamond Certified Expert Contributor, Ernie Andrade: The importance of deep cleaning your home – whether you do it yourself, or hire a professional – there are certain aspects of cleaning that can easily be overlooked. Neglect in these areas can lead you to health and sanitation issues. In the kitchen, behind and under the refrigerator, filters under the hood, oven, etcetera. Bathrooms, under the toilet, shower doors, baseboards, etcetera, etcetera. The high and low dusting such as fans, curtains, baseboards, under furniture – these areas are where bacteria and mold harbors. If allowed to grow, it can potential pose a health hazard for you and your family. A good way to avoid this is to hire an experienced house cleaner before deep cleaning on a seasonal basis. The once a year, twice a year, or even three times a year does creating a healthier environment and giving you peace of mind.

Host, Sarah Rutan: To learn more from local, top rated companies, visit our Diamond Certified Expert Reports at experts.diamondcertified.org.

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All Bright Maintenance Services WEBSITE AND EXTERNAL FEED
  • All Bright Maintenance Services SOCIAL MEDIA FEEDS
COMPANY WEBSITE
www.allbright.net
Diamond Certified RATINGS ON All Bright Maintenance Services
Diamond certified ratings dashboard
CUSTOMER SATISFACTION i
Customer LOYALTY i
Helpful Expertise i

Each surveyed customer was asked, “If you needed any helpful expertise, did this company provide that expertise?” To calculate this score, total “Yes” responses were divided by total responses (excluding those that stated they hadn’t needed any expertise).

Company Credentials i
  • Workers Compensation
  • Liability Insurance
  • Business Practices
  • Current Complaint File
Phone SURVEY RESPONSES FROM 115 VERIFIED CUSTOMERS i
All Bright Maintenance Services : Average 8.3 out of 10 based on 115 unique customer surveys of customer satisfaction.

Christine H.

VERIFIED All Bright Maintenance Services CUSTOMER

1 of 115

Quality 10
10 10
Loyalty Yes
CRITIQUE

They are always there and they do the job. I have used them for years now and see no reason to change that.

I liked everything. They are always there and they do the job. I have used them for years now and see no reason to change that.

Denise C.

VERIFIED All Bright Maintenance Services CUSTOMER

2 of 115

Quality 10
10 10
Loyalty Yes
CRITIQUE

I would highly recommend them. They do the job, and they do a darn good job.

They are timely, efficient, and thorough.

Gordon S.

VERIFIED All Bright Maintenance Services CUSTOMER

3 of 115

Quality 10
10 10
Loyalty Yes
CRITIQUE

It's hard to come up with something to say. I'm pleased with them.

The ladies come and do a great job. I'm really pleased with their work.

Harlan A.

VERIFIED All Bright Maintenance Services CUSTOMER

4 of 115

Quality 10
10 10
Loyalty Yes
CRITIQUE

We have been with them for quite some time, and we've always been very satisfied with what they do.

They just do the job we want them to do.

Jo J.

VERIFIED All Bright Maintenance Services CUSTOMER

5 of 115

Quality 10
10 10
Loyalty Yes
CRITIQUE

I would tell a friend to use them. I think they are thorough and honest.

Reasonable price, professional, and thorough

Michael S.

VERIFIED All Bright Maintenance Services CUSTOMER

6 of 115

Quality 10
10 10
Loyalty Yes
CRITIQUE

Reliable, dependable, friendly, and thorough

They are thorough.

Dearlin G.

VERIFIED All Bright Maintenance Services CUSTOMER

7 of 115

Quality 10
10 10
Loyalty Yes
CRITIQUE

The punctuality, the people they send out are respectful, honest, and they do a great job. They do a much better job than other services I've used in the past.

Doreen A.

VERIFIED All Bright Maintenance Services CUSTOMER

8 of 115

Quality 10
10 10
Loyalty Yes
CRITIQUE

I like the way they clean the carpets and they stay clean.

Farid C.

VERIFIED All Bright Maintenance Services CUSTOMER

9 of 115

Quality 10
10 10
Loyalty Yes
CRITIQUE

They are punctual. I like the quality of their work. I think they do a good job.

Melissa B.

VERIFIED All Bright Maintenance Services CUSTOMER

10 of 115

Quality 10
10 10
Loyalty Yes
CRITIQUE

They are thorough.

Michael S.

VERIFIED All Bright Maintenance Services CUSTOMER

11 of 115

Quality 10
10 10
Loyalty Yes
CRITIQUE

They are prompt and dependable. The people are easy to get along with. They are accommodating. It's a good value for my buck.

Mitzy J.

VERIFIED All Bright Maintenance Services CUSTOMER

12 of 115

Quality 10
10 10
Loyalty Yes
CRITIQUE

I like the workers who come out. They are always friendly and thorough. They do a good job on my house.

Robert B.

VERIFIED All Bright Maintenance Services CUSTOMER

13 of 115

Quality 10
10 10
Loyalty Yes
CRITIQUE

We are very satisfied with them. They are dependable and they do a good job cleaning. If we ask them, they will do extra things for us. They are always very helpful and accommodating.

Ruth M.

VERIFIED All Bright Maintenance Services CUSTOMER

14 of 115

Quality 10
10 10
Loyalty Yes
CRITIQUE

The thoroughness of the way they cleaned, they exceeded my expectations. I was very satisfied.

Sue N.

VERIFIED All Bright Maintenance Services CUSTOMER

15 of 115

Quality 10
10 10
Loyalty Yes
CRITIQUE

I like the good people they send. They were prompt. I'm pretty fussy, but I didn't have to have them re-do the windows. They were cleaned well the first time.

Vince E.

VERIFIED All Bright Maintenance Services CUSTOMER

16 of 115

Quality 10
10 10
Loyalty Yes
CRITIQUE

They are on time and professional.

Margaret S.

VERIFIED All Bright Maintenance Services CUSTOMER

17 of 115

Quality 10
10 10
Loyalty Yes
CRITIQUE

Reliability and the quality of the work they do

Maria S.

VERIFIED All Bright Maintenance Services CUSTOMER

18 of 115

Quality 10
10 10
Loyalty Yes
CRITIQUE

Ernie provides his clients with quality service. Being in real estate, I recommend his services and I am very happy with the services I have received from him.

Lynn B.

VERIFIED All Bright Maintenance Services CUSTOMER

19 of 115

Quality 10
10 10
Loyalty Yes
CRITIQUE

They're flexible. They come in and get right to work. Everything is great. I have never had any issues with the work they've done for me. I have recommended them to a few of my friends.

Harlan A.

VERIFIED All Bright Maintenance Services CUSTOMER

20 of 115

Quality 10
10 10
Loyalty Yes
CRITIQUE

I like that they always show up, get right to work and get the job done right the first time. I have been using them forever. They're great.

Read All 115 Survey Responses at Ratings View