DIAMOND CERTIFIED COMPANY REPORT
Affordable Wall to Wall Remodeling, Inc.
Affordable Wall to Wall Remodeling, Inc. remodels kitchens and bathrooms, builds room additions, performs kitchen upgrades, and provides a variety of custom home construction services for residential clients throughout the Bay Area. The family-owned and operated company is qualified to handle every step of its customers’ remodeling projects, from the initial designs to the finishing touches.
Owner Russell Wahl says one of Affordable Wall to Wall Remodeling’s biggest attributes is its ability to effectively communicate with each client on a personal level. “We take an honest approach to dealing with our customers, and we’re always upfront about what we can and can’t do. They really appreciate that type of one-on-one attention, because it shows that we really care about the quality of their remodeling projects.”
Affordable Wall to Wall Remodeling is known for its meticulous approach to jobsite cleanliness, which includes removing tools once they’ve been used and sweeping and vacuuming all sawdust, dirt and debris at the end of every workday. “Our customers often live at home while their projects are being completed, so their comfort is our top priority,” says Mr. Wahl. “By making sure every jobsite is as clean and organized as possible, we can alleviate a lot of stress for our clients.”
Company Philosophy
“We believe in treating our customers the way we’d want to be treated: with integrity, honesty and commitment. Our number one goal is to provide every customer with quality products and workmanship at an affordable price.”
Serving the Greater Bay Area
Remodels & Additions
Kitchens & Bathrooms
Design
Plumbing
Sheet Rock
Comparative Summary
Maintaining customer satisfaction is a crucial aspect of any business, but it’s even more important for remodeling contractors that have earned the prestigious Diamond Certified award. For Affordable Wall to Wall Remodeling, Inc., the key to achieving and maintaining high levels of customer satisfaction is taking a personalized approach to interacting with its clientele throughout every...
Frequently Asked Questions
Q: How much creative control do I have over my remodeling project?
A: "You have complete control. We believe every job must match the customer’s personal taste and style. We’ll make suggestions and help you define exactly what you want, but the final decision is always yours to make. If you prefer,...
Q: When can you start my project?
A: "It depends on our current workload and the size of your project, but we can usually start within two weeks of the initial phone call.
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Q: Do you use subcontractors?
A: "For smaller jobs, all the work is done by our own employees, but we supplement our crew with qualified subcontractors for larger jobs. We strive to complete every project in a reasonable timeframe, so we’ll bring in additional people t...
Industry Info
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Keeping costs down on a kitchen remodeling project doesn’t mean you have to sacrifice quality.
Preparing for a remodeling project is a lot like preparing to buy a car—you may know the style you want, but you risk exceeding your budget if you choose options that are significantly more expensive than others. When planning a kitchen...
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Findings based on statistically reliable research from 14 surveys
Customer Satisfaction
Company Credentials
Workers Compensation
Liability Insurance
License Verification
Business Practices
Current Complaint File
Legal & Finance
Customer Loyalty
100%
n = 14
Diamond Certified Qualification
Based on 14 customer surveys, we declare
Affordable Wall to Wall Remodeling, Inc.
has passed all rating steps and has earned
The Diamond Certified Award
The Diamond Certified Award
No. 1805
Continuously qualified since December 2011.
David Pak
Director of Ratings Research
American Ratings Corporation
Director of Ratings Research
American Ratings Corporation
Verbatim Survey Responses From Only Verified Customers
Linda O. Verified Customer Name
"The owner, Russell, has great integrity and is ethical. I've never had an easy time of it during a remodel. They are so agreeable. They did a fabulous job."
Research conducted by American Ratings Corporation. Ratings Methodology
Photo & Video Gallery
Affordable Wall to Wall Remodeling, Inc.
Affordable Wall to Wall Remodeling, Inc.
Affordable Wall to Wall Remodeling, Inc.
Affordable Wall to Wall Remodeling, Inc.
Affordable Wall to Wall Remodeling, Inc.
Affordable Wall to Wall Remodeling, Inc.
Affordable Wall to Wall Remodeling, Inc.
Affordable Wall to Wall Remodeling, Inc.
Affordable Wall to Wall Remodeling, Inc.
Affordable Wall to Wall Remodeling, Inc.
Affordable Wall to Wall Remodeling, Inc.
Affordable Wall to Wall Remodeling, Inc.
Affordable Wall to Wall Remodeling, Inc.
Affordable Wall to Wall Remodeling, Inc.
Affordable Wall to Wall Remodeling, Inc.
Affordable Wall to Wall Remodeling, Inc.
Affordable Wall to Wall Remodeling, Inc.
Affordable Wall to Wall Remodeling, Inc.
Survey Responses For
Affordable Wall to Wall Remodeling, Inc.
Affordable Wall to Wall Remodeling, Inc.: based on 14 unique customer surveys of these open ended questions.
Q1Survey Question: On a scale of 1 to 10 how satisfied were you with the quality you received?
Customer Satisfaction Rating
Q2Survey Question: If you need this product or service in the future, would you use this company again?
Customer's Intent to Return
Q3 & Q4Survey Question: When you think about this company, what would you like to tell other consumers? What did you like best about this company?
Verbatim Customer Survey Response Based on Last Purchase Experience
Linda O. Verified Affordable Wall to Wall Remodeling, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:
"They always do what I ask them to do."
"The owner, Russell, has great integrity and is ethical. I've never had an easy time of it during a remodel. They are so agreeable. They did a fabulous job."Michael W. Verified Affordable Wall to Wall Remodeling, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:
"They are very fair, and their prices are really good. They do great work."
"Their integrity, they did a really good job. They did what they said they would do, and they were very helpful."Morgan Verified Affordable Wall to Wall Remodeling, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:
"They are very professional, friendly, and they don't leave anything hanging. They get the work done in a reasonable amount of time. We were very happy."
"Everything, especially how fast they got the work done"Oscar Verified Affordable Wall to Wall Remodeling, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:
"They were right on time, and they cleaned up. They are very friendly people."
"The cost, I found it very reasonable."Paul G. Verified Affordable Wall to Wall Remodeling, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:
"They follow through completely, they always get things done in the time frame that they plan, and they are very cost conscious."
"They are a real find. They are thorough, on time, and cost effective."Teri M. Verified Affordable Wall to Wall Remodeling, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:
"They really cared whether I was satisfied with the work or not. "
"Their customer service, they immediately remedied a concern I had at no cost. They were on time, and their price was right."Tim S. Verified Affordable Wall to Wall Remodeling, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:
"They do quality workmanship for a fair price."
"Russell does a really good job. "Zack Verified Affordable Wall to Wall Remodeling, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:
"They were quick, and the price was right. The results were great."
"They were easy to work with."Daniel Verified Affordable Wall to Wall Remodeling, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:
"They do a good job."
"They're dependable."Don Verified Affordable Wall to Wall Remodeling, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:
"I would say that he is on time, he does a good job, and he cleans up his mess afterwards."
"I like his affordability. I have used him about 6 times."Jeff S. Verified Affordable Wall to Wall Remodeling, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:
"They seem to be pretty thorough, and they are willing to work with any specific changes you want to have done. If you have a change, they are willing to work with you and make suggestions. They are not afraid to suggest things even other contractors."
"They are really friendly people, and I have gotten to know them very well. I have used them several times and will continue to use them in the future."Loren K. Verified Affordable Wall to Wall Remodeling, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:
"He is very easy to work with, and he makes sure that everything is done to your specifications and your likes."
"I have already used them several times. I like conversing with him. He knows what he is talking about."David Verified Affordable Wall to Wall Remodeling, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:
"They are very professional and very clean when they work."
"They were extremely punctual, and they worked around my business hours."Eric Verified Affordable Wall to Wall Remodeling, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:
"They were flexible with pricing and deadlines."
"Their pricing and their flexibility with my schedule"
