Independently Rated Highest in Quality
E i g h t h                              Consecutive Year        
Originally Earned:
October 2004
We declare that Aesthete Painting & Wallcovering HAS QUALIFIED for and continues to meet the Ongoing Research and Rating Requirements for Diamond Certified® status.
Certificate #491
(415) 864-7178

Aesthète Painting & Wallcovering provides a variety of interior and exterior painting services for residential and commercial clients throughout the Greater Bay Area. It also works with many types of wallcoverings, from specialty paper and grass cloth to commercial vinyl and eco-friendly applications. An aesthete is “someone who perceives or appreciates a greater sense of beauty,” which, according to owner Susan Williams, is reflected in the company’s attention to quality services.

Ms. Williams established Aesthète Painting & Wallcovering after cultivating many years of experience and knowledge in the painting and wallcovering industries. She and her project manager, Tessa Springer, assign a team of professional finishers to each project who focus on maintaining consistently high standards for surface preparation and finish applications.

Aesthète Painting & Wallcovering promotes ongoing industry education for its employees, and it implements Green painting and installation methods whenever possible. The company also offers color consultation services to help clients make decisions on color mixes, placement, toning and decorative finishes.

Company Philosophy

“Through collaboration, comprehensive planning and clear communication, we enhance each customer’s experience by delivering superior finishes that are tailored to their individual needs. Exceeding industry standards for service and customer satisfaction is the key to our success.”

Serving all of San Francisco including Mission District, Sunset District, Bernal Heights, Russian Hill, Western Addition, the Castro and Tenderloin.

Interior & Exterior Painting
Color Consultation:
Color Mixing, Placement, and Toning
Decorative Finishes
Wallcovering Removal & Installation:
Specialty Papers, grass cloth, Fabrics,& Commercial Vinyl
Eco Friendly Product offerings
 

Findings based on statistically reliable research from 65 surveys

Customer Satisfaction

Survey Question: On a scale of 1 to 10 how satisfied were you with the quality you received?
Chart.

Company Credentials

Workers Compensation
Liability Insurance
License Verification
Business Practices
Current Complaint File

Customer Loyalty

Survey Question: If you needed this product or service in the future, would you use this company again?
Chart.
97%
n = 65

Diamond Certified Qualification

Based on 65 customer surveys, we declare
Aesthete Painting & Wallcovering
has passed all rating steps and has earned
The Diamond Certified Award
No. 491
Continuously qualified since October 2004.
David Pak
Director of Ratings Research
American Ratings Corporation

Verbatim Survey Responses From Only Verified Customers

Louise P. Verified Customer Name
"The fact that they kept me well informed, they listened to me when I had questions, and they were able to answer them. They explained everything about the process and why it was necessary to do things the way they did them. They were very professional in their performance. They were able to start the job on time, even though I hadn't selected colors."
Research conducted by American Ratings Corporation. Ratings Methodology

Company Capabilities Table

Aesthete Painting & Wallcovering
(415) 864-7178
(415) 431-5133 fax
DCID4158647178

Mon - Fri: 7am - 6pmOther: By Appointment

Serving all of San Francisco including Mission District, Sunset District, Bernal Heights, Russian Hill, Western Addition, the Castro and Tenderloin.

7+
Lead Certified
752050
Liability Insurance, Worker's Compensation
Susan Williams, Owner Tessa Springer, Project Manager

Survey Responses For

Aesthete Painting & Wallcovering

Aesthete Painting & Wallcovering: Average 9.4 out of 10 based on 65 unique customer surveys of these open ended questions.
Louise P. Verified Aesthete Painting & Wallcovering Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The fact that they kept me well informed, they listened to me when I had questions, and they were able to answer them. They explained everything about the process and why it was necessary to do things the way they did them. They were very professional in their performance. They were able to start the job on time, even though I hadn't selected colors."

Adam G. Verified Aesthete Painting & Wallcovering Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were excellent painters with phenomenal personalities. I left them alone in my apartment with no fear anything would be stolen. They were very honest. They did occasional touch-ups. They were collegial. They paid attention to the details. They did quality work."

E.R.I. Verified Aesthete Painting & Wallcovering Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Super high quality, and the two owners were very involved. They did such a good job that they made me look better."

H.I. Verified Aesthete Painting & Wallcovering Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"We are going to use them again in a couple of days. They are very professional. They know what they are doing. They are very clean and always on time. Their prices are good, and the quality is great."

K.S. Verified Aesthete Painting & Wallcovering Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I liked the fact that they showed up. There were a lot of problems with the project, but they made them go away. They didn't complain. They just said they were going to find a solution and gave me different options. They followed up and solved my problems."

K.L.M.C. Verified Aesthete Painting & Wallcovering Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The project manager was top notch, really phenomenal. Their crew was super tidy. They had great insight about where there could be possible problems. The work was of great quality."

M.B. Verified Aesthete Painting & Wallcovering Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Their thoroughness and attention to detail."

S.P. Verified Aesthete Painting & Wallcovering Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They did good quality work on time. They also gave me good advice on my project. They were very professional."

Chris S. Verified Aesthete Painting & Wallcovering Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I was a 'high maintenance' customer. They did their best to service my needs. They went way above average to suit my needs. They worked around me and my tenant to make the job happen. They were willing to handle every challenge that came up."

Dave P. Verified Aesthete Painting & Wallcovering Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The quality of their work and their attention to detail, they knew when to spray and when to use a brush."

Gerry B. Verified Aesthete Painting & Wallcovering Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"There were a couple of things, great attention to detail, very high quality work, and the fact that they treated their employees very well, they were very concerned about their safety on the job. They were using a certain, possibly hazardous, paint on the job, so they made sure they were fully protected. They were on top of their game. They were a little pricey, but you get what you pay for. They delivered outstanding results. They were there when they said they were going to be, and they performed according to our contract."

Gordon P. Verified Aesthete Painting & Wallcovering Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They did a good job. They did what they said they would do."

Kong L. Verified Aesthete Painting & Wallcovering Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were really professional and knowledgeable. We needed their expertise in a lot of areas. We needed color consultation. They were really patient, as we had a lot of indecision about basic color choices. We also had some budget constraints. They provided a lot of guidance about what should be done right away and what could wait until later. They were so helpful and patient. We had to have the walls resurfaced. Just to show you how nice the work was, we still haven't hung any pictures yet, because we don't want to mess up the paint job. It just looks so good. We are going to engage them to do additional work this year."

Marion C. Verified Aesthete Painting & Wallcovering Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They knew what they were doing. They were neat and efficient. They got the job done."

Miriam C. Verified Aesthete Painting & Wallcovering Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were very clear when they gave us the estimate as to what they would do. The preparation work was excellent. They had a well trained crew. Their painting was excellent."

Paul F. Verified Aesthete Painting & Wallcovering Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Susan and Tess are wonderful people. They do a great job. We have used them several times."

Peter P. Verified Aesthete Painting & Wallcovering Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Apart from the fact that the two guys worked very well together, they were neat and clean. They masked off everything. Every evening they cleaned up after themselves. They were professional and friendly."

S.I. Verified Aesthete Painting & Wallcovering Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Their friendliness, their professionalism, and they were very helpful explaining things I would have never known about otherwise."

Steve E. Verified Aesthete Painting & Wallcovering Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Their professionalism."

Suzanne V. Verified Aesthete Painting & Wallcovering Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were neat, timely, and they did what they said they would do. It looks terrific."

Alex C. Verified Aesthete Painting & Wallcovering Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I liked their ability to be accommodating to my schedule and the quality of their work."

Nancy S. Verified Aesthete Painting & Wallcovering Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They are very hands on, both of the owners worked on my project and carefully repaired the cracks and my plaster walls. They worked with us patiently mixing colors until we were satisfied. They were excellent and I've referred them to a few others."

Lani K. Verified Aesthete Painting & Wallcovering Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Hard to say, their professionalism."

Tim N. Verified Aesthete Painting & Wallcovering Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"We were helped with coordinating the colors, they're really good and because they're female owned they bring a woman's touch to their work. They were great and I've referred them to others."

Wolf G. Verified Aesthete Painting & Wallcovering Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I liked their promptness and professionalism. They also kept the original timeline and budget."

Linda S. Verified Aesthete Painting & Wallcovering Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Attention to detail, hard work and got the job done."

Terryl T. Verified Aesthete Painting & Wallcovering Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were very professional and creative."

Andrea D. Verified Aesthete Painting & Wallcovering Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Their flexibility, creativity, openness and professionalism."

Dean F. Verified Aesthete Painting & Wallcovering Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Personal service, attention to detail and quality of work."

Anita K. Verified Aesthete Painting & Wallcovering Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They gave me a lot of personal attention."

Mindy B. Verified Aesthete Painting & Wallcovering Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Their attention to detail and they do a quality job."

Christina Y. Verified Aesthete Painting & Wallcovering Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The quality is very good, they don't leave a mess and they follow-up they explain what they're doing. Also they help you with colors. The service and quality of work was excellent."

James B. Verified Aesthete Painting & Wallcovering Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The quality of the workmanship is the best thing and working with them was very easy."

Ron G. Verified Aesthete Painting & Wallcovering Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Their attention to detail and their level of service."

Nancy D. Verified Aesthete Painting & Wallcovering Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They are very service oriented and the two ladies that run the company are very nice to work with."

Andre B. Verified Aesthete Painting & Wallcovering Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were able to deliver very high end quality products and were very clean and efficient. They stuck to the guidelines and I was amazed at the quality of the work and how professional they were."

Eliana T. Verified Aesthete Painting & Wallcovering Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They are the most professional people I've ever had and they follow through well which is hard to find with other services. They were careful and gentle with everything, they mixed beautiful colors and they cleaned up after themselves."

Emilina S. Verified Aesthete Painting & Wallcovering Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Customer service was great."

Leon M. Verified Aesthete Painting & Wallcovering Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They help the client and contractor decide what needs to be done. They're very good at consulting, detailed in what they do and they'll give you the best price."

Barbara D. Verified Aesthete Painting & Wallcovering Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They custom-mix colors and have good preparation. The result is high quality and looks good. The workers are courteous."

Judith H. Verified Aesthete Painting & Wallcovering Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They knew what hey were doing and I did not need to hover over their shoulders to make sure they're doing the job right."

D.V.A.C. Verified Aesthete Painting & Wallcovering Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"I liked their employees. They were quite personable, and they offered good customer service. They were well crafted people, artisans. They were very responsive to my phone calls and scheduling. They were very good about letting me know what I needed to provide, before they got to the job site. They kept me on track with their schedule. They called me a couple of days before my scheduled time to remind me."

K.C. Verified Aesthete Painting & Wallcovering Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"Communication is key. They did a really superb job. They did more than they were asked to do. I was very happy with their work. I was very pleased with their service all the way around."

Kate H. Verified Aesthete Painting & Wallcovering Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"I thought they were extremely knowledgeable. They did great work."

Milena P. Verified Aesthete Painting & Wallcovering Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"Knowledgeable, great customer interaction, and great people on site."

Tom H. Verified Aesthete Painting & Wallcovering Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"I felt that they took their time to be careful. They covered the floor and moved the furniture away from the walls. I thought their preparation work was very thorough. I wasn't worried about damage or paint spills. They did a very thorough and good job."

John G. Verified Aesthete Painting & Wallcovering Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"Quality of work."

Donna D. Verified Aesthete Painting & Wallcovering Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"The assistance we had with the color choices was very good."

Cal M. Verified Aesthete Painting & Wallcovering Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They way they interacted and the service."

Jeff K. Verified Aesthete Painting & Wallcovering Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They tell you what's going on."

Stephen H. Verified Aesthete Painting & Wallcovering Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"Detailed work."

Seth M. Verified Aesthete Painting & Wallcovering Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"Thorough preparation, detailed proposals and strong personal component to their business."

Mark E. Verified Aesthete Painting & Wallcovering Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They have great attention to detail."

Ray B. Verified Aesthete Painting & Wallcovering Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They were thorough and prompt, I especially liked that they talked to me about the work they're going to do before they go ahead and start the job."

Jwana. Verified Aesthete Painting & Wallcovering Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"I like how fast they are and they have a great attitude. They did exactly what we wanted."

Bill B. Verified Aesthete Painting & Wallcovering Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They did what they said they would and they were on schedule."

Terri S. Verified Aesthete Painting & Wallcovering Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"I liked the fact that they were detail oriented."

Jeneanne E. Verified Aesthete Painting & Wallcovering Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"The living room was very well handled in a difficult situation involving wallpaper."

Stephen O. Verified Aesthete Painting & Wallcovering Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"Attentive to detail, pleasant to work with, reliable workmen."

Bordon C. Verified Aesthete Painting & Wallcovering Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They were pretty professional."

Bobbie S. Verified Aesthete Painting & Wallcovering Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They worked fast and helped us coordinate the colors to our liking."

Julie G. Verified Aesthete Painting & Wallcovering Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They did a good job."

Heidi G. Verified Aesthete Painting & Wallcovering Customer Name
Q1:7 out of 10
Q2:No
Q3 & Q4:"I liked the foreman."

Maria A. Verified Aesthete Painting & Wallcovering Customer Name
Q1:7 out of 10
Q2:Yes
Q3 & Q4:"Quality of the work."

Gina T. Verified Aesthete Painting & Wallcovering Customer Name
Q1:5 out of 10
Q2:No
Q3 & Q4:"I did like that they worked hard to match the colors I gave them."