Independently Rated Highest in Quality
F o u r t h                              Consecutive Year        
Originally Earned:
August 2006
We declare that Advanced Instruments Hearing Aid Center HAS QUALIFIED for and continues to meet the Ongoing Research and Rating Requirements for Diamond Certified® status.
Certificate #943
(707) 996-6331
1055 Broadway, Ste. A
Sonoma, CA 94576
More addresses
Eric Stratton, Owner

Life is all about communication. The staff of Advanced Instruments Hearing Aid Center helps their patients through the use of hearing instruments and counseling. The staff thoroughly evaluates each patients' hearing needs and works diligently to find the best solution for each person, using a “patient-centered” approach.

The new Fairfield location and the already successful Sonoma and Vacaville locations, are owned and operated by Eric Stratton. As well as being a licensed Hearing Aid Dispenser, Eric has also earned the more advanced credential of “Audioprosthologist”, and is Nationally Board Certified in Hearing Instrument Sciences.

In addition to expert fitting, adjusting and repairing hearing aids, Advanced Instruments provides hearing protection devices, amplified telephones, TV Ears and wireless listening systems. They make custom earmolds for hearing aids, swimming, cell phones and bluetooth devices.

Company Philosophy

“Our purpose is to improve the quality of communication of our patients. Our goal is for every person to leave our office feeling better than when they came in. No matter what they came in for—whether it was for hearing aids or for batteries or just to have a question answered—we want them to be happy with the experience.”

Serving Sonoma and Solano Counties

Hearing Aids, Hearing Testing
Fitting & Repair
Occupational Hearing Testing
Assistive Listening Devices
Wireless Listening System Installation

Map

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Findings based on statistically reliable research from 194 surveys

Customer Satisfaction

Survey Question: On a scale of 1 to 10 how satisfied were you with the quality you received?
Chart.

Company Credentials

Workers Compensation
Liability Insurance
License Verification
Business Practices
Current Complaint File

Customer Loyalty

Survey Question: If you needed this product or service in the future, would you use this company again?
Chart.
97%
n = 194

Diamond Certified Qualification

Based on 194 customer surveys, we declare
Advanced Instruments Hearing Aid Center
has passed all rating steps and has earned
The Diamond Certified Award
No. 943
Continuously qualified since August 2006.
David Pak
Director of Ratings Research
American Ratings Corporation

Verbatim Survey Responses From Only Verified Customers

"I like Eric. The office is fantastic. The lady in the office deserves 99% of the credit. When we went to Florida last year, my husband forgot to bring his hearing aid box with the spare battery. We needed another battery, so we called the office, and she was able to mail us one. She is fantastic."

–Bill O.

"It was fun. They were very personable and very patient."

–Carol T.
Research conducted by American Ratings Corporation. Ratings Methodology

Company Capabilities Table

Advanced Instruments Hearing Aid Center
1055 Broadway, Ste. A
Sonoma, CA 94576
301 Alamo Drive, Suite G
Vacaville, CA 95688
1313 Travis Blvd., Suite C
Fairfield, CA 94533
(707) 996-6331
(707) 447-6985
(707) 428-1313

Sonoma
Mon & Fri: 9am - 1pm
Tues & Thurs: 9am - 5pm
Wed: 9am - 3pm
Vacaville & Fairfield
Mon - Fri: 9am - 5pm
Other: By Appointment

Serving Sonoma and Solano Counties
HA-3785
Liability Insurance, Worker's Compensation

Eric Stratton, Owner