Independently Rated Highest in Quality
F i f t h
Consecutive Year
Originally Earned:
October 2012
We declare that Advanced Cleaning Systems Inc. HAS QUALIFIED for and continues to meet the Ongoing Research and Rating Requirements for Diamond Certified® status.
Certificate #1918
(415) 938-3420

Jeff Yamaoka, Owner

Advanced Cleaning Systems Inc. cleans all types of carpet and upholstery for residential and commercial clients throughout the Bay Area. In addition to its comprehensive carpet cleaning capabilities (which can be scheduled on a daily, weekly, bi-weekly or monthly basis), the company offers various janitorial services for homes and businesses that include everything from floor stripping and waxing to exterior pressure washing and window cleaning.

Owner Jeff Yamaoka credits much of Advanced Cleaning Systems’ success to his hands-on management style, which includes acting as the contact person for every cleaning job to ensure a smooth process. “I do everything from taking the customer’s initial phone call to providing an in-person estimate,” he explains. “That way, our customers feel like they have a  personal relationship with the entire company.”

Advanced Cleaning Systems utilizes a variety of state-of-the-art equipment and products to deep clean its customers’  carpets, including a truckmounted hot water extraction system and a hot water injection sprayer that helps release soil and greasy residues. “The equipment we use  completely removes allergens and ensures clean, sanitized results,” says Mr. Yamaoka. “We want every customer to know we’ve done everything in our power to provide the best possible service.”

Company Philosophy

“Our goal is to build long-lasting relationships with our clients based on trust and reliability— they know we’ll always be available to answer their questions and provide them with high-quality cleaning services. We focus on efficiency and non-intrusiveness, so every job is completed with minimal disruption to the customer’s daily routine.”

Serving the San Francisco Bay Area

Carpet & Upholstery Cleaning
Floor Restoration & Cleaning
Window Cleaning
Residential & Commercial

Comparative Summary

Maintaining customer satisfaction is a crucial aspect of any business, but it’s even more important for carpet and upholstery cleaning companies that have earned the prestigious Diamond Certified award. For Advanced Cleaning Systems Inc., the key to achieving and maintaining high levels of customer satisfaction is simple: combine high-quality cleaning services and superior customer service...

Frequently Asked Questions

Q: How soon can you start my job?
A: "It depends on how busy we are, but if you’re in a rush, we can usually schedule your job within the week. "
Q: How long will it take for my carpet to dry?
A: "It usually takes eight to 10 hours for carpet to dry, but it really depends on the humidity level in your home and other weather-related factors. On a rainy day, for example, it takes at least 24 hours to completely dry a carpet. "
Q: Do you offer in-home upholstery cleaning or do I need to come to your location?
A: "We’ll come to your home and clean your upholstery. "
Findings based on statistically reliable research from 96 surveys

Customer Satisfaction

Survey Question: On a scale of 1 to 10 how satisfied were you with the quality you received?
Chart.

Company Credentials

Workers Compensation
Liability Insurance
Business Practices
Current Complaint File

Customer Loyalty

Survey Question: If you needed this product or service in the future, would you use this company again?
Chart.
98%
n = 96

Diamond Certified Qualification

Based on 96 customer surveys, we declare
Advanced Cleaning Systems Inc.
has passed all rating steps and has earned
The Diamond Certified Award
No. 1918
Continuously qualified since October 2012.
David Pak
Director of Ratings Research
American Ratings Corporation

Verbatim Survey Responses From Only Verified Customers

I. P. H. Verified Customer Name
"They do the job that is expected and they do it well."
Research conducted by American Ratings Corporation. Ratings Methodology

Diamond Certified® Video Profile

Company Capabilities Table

Advanced Cleaning Systems Inc.
(415) 938-3420
DCID4156810377

Mon – Fri: 9am – 5pm

Serving the San Francisco Bay Area

Jeff Yamaoka, Owner
23
10
Liability Insurance, Workers' Compensation
Carpet and FabriCare Institute (CFI), Cleaning and Restoration Certification (IICRC), Institute of Inspection
1975
Carpet & Upholstery Cleaning, Floor Restoration & Cleaning, Window Cleaning, Residential & Commercial
100
Commercial, Residential

Photo & Video Gallery

Survey Responses For

Advanced Cleaning Systems Inc.

Advanced Cleaning Systems Inc.: Average 9.4 out of 10 based on 96 unique customer surveys of customer satisfaction.
I. P. H. Verified Advanced Cleaning Systems Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"You need to use them."

"They do the job that is expected and they do it well."

W. C. C. Verified Advanced Cleaning Systems Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They are very thorough and Jeff is a wonderful person to have as a vendor. He has been with us for I don't know how many years now."

"Their work"

Julie C. Verified Advanced Cleaning Systems Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They reacted and acted very professionally and thoroughly."

"I liked the man who came to see us. He was courteous, timely and prompt."

Claudio M. Verified Advanced Cleaning Systems Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They are very professional and they do a very good job."

"The carpet is clean when they are finished."

Shannon B. Verified Advanced Cleaning Systems Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They are absolutely amazing and they do an absolutely amazing job. They take the extra step."

"The job that they do"

Laura L. Verified Advanced Cleaning Systems Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"Very reliable, and they did exactly what they said they were going to do and it was even better than I thought it would go."

"Efficient and friendly"

Kim H. Verified Advanced Cleaning Systems Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They were very thorough and professional."

"They just did a great job."

Bob S. Verified Advanced Cleaning Systems Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"Very professional, very quick on the draw, and very smart, he knows what you want."

"Very professional, very quick on the draw, and very smart, he knows what you want."

Bob S. Verified Advanced Cleaning Systems Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I don't know."

"They were on time and they did the job."

Lottie K. Verified Advanced Cleaning Systems Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"Jeff is very responsive, very polite, and he arrived at the time he said he would. He was nice to work with and he did a very good job."

"That he met my expectations in a very good way"

Dotty R. Verified Advanced Cleaning Systems Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They are good, they should use them."

"He was really thorough and it didn't take him long and the price was right. He did a good job."

Walt A. Verified Advanced Cleaning Systems Inc. Customer Name
Q1:10 out of 10
Q2:No
Q3 & Q4:

"I have no fault with them and it is a case on making a judgment on two systems."

"It was good, but I think steam cleaning would be much more thorough."

Pauline O. Verified Advanced Cleaning Systems Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I really liked them and I will use them again."

"Everything, they were punctual and they did a beautiful job on my floors and he was helpful. It was a good experience. They were reliable."

Lily C. Verified Advanced Cleaning Systems Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They are very good and I would recommend them to anybody."

"They are very clean and very reliable. I don't have to worry."

Elizabeth N. Verified Advanced Cleaning Systems Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They are very thorough, they do a wonderful job, they are very friendly, and they are very professional."

"I like the job and the fact that their office looks great and the floors are beautiful."

Caroline D. Verified Advanced Cleaning Systems Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They do a great job."

"Scheduling is very easy."

Caroline L. Verified Advanced Cleaning Systems Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They are very reliable."

"They are reliable and responsive. They are personable."

Christy C. Verified Advanced Cleaning Systems Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They're reliable, they do good work, they're reasonably priced, and they're very trustworthy to have in your home. I would absolutely recommend them to anyone."

"Basically, I just thought he did a great job."

Claudio M. Verified Advanced Cleaning Systems Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I only dealt with the owner both times and he was very competent and very detail oriented. He was very reliable and very punctual. He did a wonderful job."

"He got the job done."

Clayton L. Verified Advanced Cleaning Systems Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"Very efficient, professional, and they got the job done."

"The professionalism"