Independently Rated Highest in Quality
F i f t e e n t h
Consecutive Year
Originally Earned:
April 2003
We declare that Acurit Auto Repair HAS QUALIFIED for and continues to meet the Ongoing Research and Rating Requirements for Diamond Certified® status.
Certificate #250
(707) 722-7934
5677 Redwood Drive, Suites A, B and C
Rohnert Park, CA 94928
William Trbovich, owner of Acurit Auto Repair

Acurit Auto Repair services and repairs all types of automobiles, vans, and pick-ups at its Rohnert Park facility. Established in 1980, the AAA-approved company specializes in Japanese, domestic and hybrid vehicles, and it handles everything from engine overhauls and timing belt replacements to basic services and tune-ups.

Owner William Trbovich is a 51-year veteran of the auto repair business and is factory-trained by companies such as Honda, Acura, Nissan, and Mitsubishi. His 20 years of Honda factory experience and training have earned him several customer satisfaction and training awards from American Honda.

Acurit Auto Repair’s mechanics are ASE Certified and factory-trained to offer services that are specific to customers’ vehicles. They practice preventative maintenance to save customers money and trouble, says Mr. Trbovich, and they work to enhance the value of every vehicle that comes through the company’s doors. Acurit Auto Repair is also the home of the 2008 ASCCA/ASE Master Automobile Technician of the Year (David Lemmer) and has received the “Best in Rohnert Park Auto Repair” award from the U.S. Local Business Associates 10 years in a row.

Company Philosophy

“We concentrate on satisfying our customers, and we always aim to exceed their expectations of service, quality, and value. It’s our goal to give them the highest quality, most honest and reliable auto repair services possible. Our customers are our best form of advertising. We abide by a simple motto: Nobody cares how much you know until they know how much you care.”

Serving all of Sonoma County including Santa Rosa, Windsor, Guerneville, Cotati, Sebastopol, Rohnert Park, Petaluma, Healdsburg and Cloverdale

Overhauls
Repairs
Preventative Maintenance
Tune-ups

Acura
Acura
Domestic
Honda
Honda
Hybrids
Hyundai
Hyundai
Infiniti
Kia
Kia
Lexus
Lexus
Nissan
Nissan
Toyota
Toyota

Comparative Summary

Maintaining customer satisfaction is a crucial aspect of any business, but it’s even more important for auto repair companies that have earned the prestigious Diamond Certified award. For Acurit Auto Repair, achieving and maintaining a high level of customer satisfaction has resulted in an extremely loyal clientele base that’s quick to refer the shop to others—even if they live...

Frequently Asked Questions

Q: How much will it cost to repair my car?
A: "We can’t provide a written estimate until we inspect your car. We can tell you what a certain service normally costs, but each car is different. For example, a manufacturer might recommend replacing the air filter at 60,000 miles, but if we...
Q: When will my car be ready?
A: "The vast majority of our repairs can be done in one day, with the exception of cars that are brought in late in the day."
Q: Do you provide free estimates?
A: "Yes, unless there’s a diagnosis that requires disassembling the car. About 85 percent of our estimates are free."

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Industry Info

Preventative maintenance will extend the life of your car.
Heavy repair work may be inevitable at some point in your vehicle’s life, but taking preventative measures can safeguard against terminal problems and improve its overall performance. To keep your car operating as efficiently as possible, consider...
Findings based on statistically reliable research from 452 surveys

Customer Satisfaction

Survey Question: On a scale of 1 to 10 how satisfied were you with the quality you received?
Chart.

Company Credentials

Workers Compensation
Liability Insurance
License Verification
Business Practices
Current Complaint File

Customer Loyalty

Survey Question: If you needed this product or service in the future, would you use this company again?
Chart.
98%
n = 452

Diamond Certified Qualification

Based on 452 customer surveys, we declare
Acurit Auto Repair
has passed all rating steps and has earned
The Diamond Certified Award
No. 250
Continuously qualified since April 2003.
David Pak
Director of Ratings Research
American Ratings Corporation

Verbatim Survey Responses From Only Verified Customers

Bill F. Verified Customer Name
"I have special tires on my vehicle and they took my vehicle as part of their service down the street, and they had tires put on the car. They did everything for me, I didn't have to do anything."
Research conducted by American Ratings Corporation. Ratings Methodology

Diamond Certified® Video Profile

Company Capabilities Table

Acurit Auto Repair
5677 Redwood Drive, Suites A, B and C
Rohnert Park, CA 94928
(707) 722-7934
(707) 584-5423 fax
DCID7075841424

Mon – Fri: 7:30am – 5:30 pm

Serving all of Sonoma County including Santa Rosa, Windsor, Guerneville, Cotati, Sebastopol, Rohnert Park, Petaluma, Healdsburg and Cloverdale

William Trbovich, Owner
44
7
AAA Approved Auto Repair Shop, ASE Certified Blue Seal Shop
190013
Liability Insurance, Workers' Compensation
National Federation of Independent Business, Rohnert Park Chamber of Commerce
1981
Overhauls, Repairs, Preventative Maintenance, Tune-ups
Acura, Domestic, Honda, Hybrids, Hyundai, Infiniti, Kia, Lexus, Nissan, Toyota
4,000
Individual Automobile Owners
2 Years/24K Miles Parts and Labor
Sonoma Auto Repair

Photo & Video Gallery

Survey Responses For

Acurit Auto Repair

Acurit Auto Repair: Average 9.2 out of 10 based on 452 unique customer surveys of customer satisfaction.
Bill F. Verified Acurit Auto Repair Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I actually recommend them to all of my friends."

"I have special tires on my vehicle and they took my vehicle as part of their service down the street, and they had tires put on the car. They did everything for me, I didn't have to do anything."

Thyagarajan S. Verified Acurit Auto Repair Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They are friendly and honest."

"They were honest about the repairs they did."

Jeanette U. Verified Acurit Auto Repair Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"The guys at Acurit Auto Repair are amazing, they diagnose my problem pretty quickly within an hour and within a day they have me back on the road. I definitely would recommend them."

"They turned me into a person, they use my first name and I use their first name, they are very easy to work with and professional."

David K. Verified Acurit Auto Repair Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They are very honest, they have a great sense of humor, they are knowledgeable and know what they are doing."

"They are all great people, I've been going there for years and the owner is fantastic."

Jim Z. Verified Acurit Auto Repair Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I would recommend them."

"They are honest and they do a good job."

David M. Verified Acurit Auto Repair Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They are good mechanics. I would suggest them. They are a great company."

"I like the way they explain everything to me and they did everything on time. They are just good mechanics."

Sam P. Verified Acurit Auto Repair Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They have a friendly staff."

"They have good prices."

Jan S. Verified Acurit Auto Repair Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"First class operation"

"That they make me feel comfortable, and I know they are going to take care of me."

Stacy A. Verified Acurit Auto Repair Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They are really accurate with their estimates, they are honest with their prices and they do quick work."

"The guys that work there"

Lisa J. Verified Acurit Auto Repair Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I would definitely recommend the place, they have a high level of integrity."

"Their integrity"

Joseph G. Verified Acurit Auto Repair Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They are my favorite shop to go to."

"The service providers explain things very well."

Zac B. Verified Acurit Auto Repair Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They are very knowledgeable and reasonably priced."

"I needed inspections on a car I had just purchased and they were willing to do the third one for free."

Ken S. Verified Acurit Auto Repair Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"That they do a really good job"

"They are pleasant to work with, and they do what they say they are going to do."

Kelly I. Verified Acurit Auto Repair Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I would definitely recommend them. I have had them for two cars, I have used them for many years and I can always count on them to do the job. "

"Their consistency"

Sean K. Verified Acurit Auto Repair Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They do good work on Japanese cars."

"They are nice, friendly, clean and they deliver what they promise."

Greg S. Verified Acurit Auto Repair Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"The employees at Acurit Auto Repair I believe are very skillful in what they do."

"I like the fact that the technicians have to be certified and I know everything will be well done."

Amy S. Verified Acurit Auto Repair Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"My car broke down when I was out of town. They took me in immediately. They fixed the car, and they did a good job."

"I felt they were really nice people."

Andy T. Verified Acurit Auto Repair Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They are competent at what they do, and I have been going there for many years."

"They are local, and they know what they are doing."

Bob R. Verified Acurit Auto Repair Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They are honest, and they do an excellent job."

"They do a good job, and they repair what they say is wrong with the car."

Cal L. Verified Acurit Auto Repair Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They are really good, they do what they say, and it is a reasonable price."

"Their customer service, they are very attentive, and they do what they say they are going to do."