Independently Rated Highest in Quality
F i f t e e n t h
Consecutive Year
Originally Earned:
April 2003
We declare that Acurit Auto Repair HAS QUALIFIED for and continues to meet the Ongoing Research and Rating Requirements for Diamond Certified® status.
Certificate #250
(707) 722-7934
5677 Redwood Drive, Suites A, B and C
Rohnert Park, CA 94928
William Trbovich, owner of Acurit Auto Repair

Acurit Auto Repair services and repairs all types of automobiles, vans, and pick-ups at its Rohnert Park facility. Established in 1980, the AAA-approved company specializes in Japanese, domestic and hybrid vehicles, and it handles everything from engine overhauls and timing belt replacements to basic services and tune-ups.

Owner William Trbovich is a 51-year veteran of the auto repair business and is factory-trained by companies such as Honda, Acura, Nissan, and Mitsubishi. His 20 years of Honda factory experience and training have earned him several customer satisfaction and training awards from American Honda.

Acurit Auto Repair’s mechanics are ASE Certified and factory-trained to offer services that are specific to customers’ vehicles. They practice preventative maintenance to save customers money and trouble, says Mr. Trbovich, and they work to enhance the value of every vehicle that comes through the company’s doors. Acurit Auto Repair is also the home of the 2008 ASCCA/ASE Master Automobile Technician of the Year (David Lemmer) and has received the “Best in Rohnert Park Auto Repair” award from the U.S. Local Business Associates 10 years in a row.

Company Philosophy

“We concentrate on satisfying our customers, and we always aim to exceed their expectations of service, quality, and value. It’s our goal to give them the highest quality, most honest and reliable auto repair services possible. Our customers are our best form of advertising. We abide by a simple motto: Nobody cares how much you know until they know how much you care.”

Serving all of Sonoma County including Santa Rosa, Windsor, Guerneville, Cotati, Sebastopol, Rohnert Park, Petaluma, Healdsburg and Cloverdale

Overhauls
Repairs
Preventative Maintenance
Tune-ups

Acura
Acura
Domestic
Honda
Honda
Hybrids
Hyundai
Hyundai
Infiniti
Kia
Kia
Lexus
Lexus
Nissan
Nissan
Toyota
Toyota

Comparative Summary

Maintaining customer satisfaction is a crucial aspect of any business, but it’s even more important for auto repair companies that have earned the prestigious Diamond Certified award. For Acurit Auto Repair, achieving and maintaining a high level of customer satisfaction has resulted in an extremely loyal clientele base that’s quick to refer the shop to others—even if they live...

Frequently Asked Questions

Q: How much will it cost to repair my car?
A: "We can’t provide a written estimate until we inspect your car. We can tell you what a certain service normally costs, but each car is different. For example, a manufacturer might recommend replacing the air filter at 60,000 miles, but if we...
Q: When will my car be ready?
A: "The vast majority of our repairs can be done in one day, with the exception of cars that are brought in late in the day."
Q: Do you provide free estimates?
A: "Yes, unless there’s a diagnosis that requires disassembling the car. About 85 percent of our estimates are free."

Map

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Industry Info

Preventative maintenance will extend the life of your car.
Heavy repair work may be inevitable at some point in your vehicle’s life, but taking preventative measures can safeguard against terminal problems and improve its overall performance. To keep your car operating as efficiently as possible, consider...
Findings based on statistically reliable research from 427 surveys

Customer Satisfaction

Survey Question: On a scale of 1 to 10 how satisfied were you with the quality you received?
Chart.

Company Credentials

Workers Compensation
Liability Insurance
License Verification
Business Practices
Current Complaint File

Customer Loyalty

Survey Question: If you needed this product or service in the future, would you use this company again?
Chart.
97%
n = 427

Diamond Certified Qualification

Based on 427 customer surveys, we declare
Acurit Auto Repair
has passed all rating steps and has earned
The Diamond Certified Award
No. 250
Continuously qualified since April 2003.
David Pak
Director of Ratings Research
American Ratings Corporation

Verbatim Survey Responses From Only Verified Customers

Amy S. Verified Customer Name
"I felt they were really nice people."
Research conducted by American Ratings Corporation. Ratings Methodology

Diamond Certified® Video Profile

Company Capabilities Table

Acurit Auto Repair
5677 Redwood Drive, Suites A, B and C
Rohnert Park, CA 94928
(707) 722-7934
(707) 584-5423 fax
DCID7075841424

Mon – Fri: 7:30am – 5:30 pm

Serving all of Sonoma County including Santa Rosa, Windsor, Guerneville, Cotati, Sebastopol, Rohnert Park, Petaluma, Healdsburg and Cloverdale

William Trbovich, Owner
44
7
AAA Approved Auto Repair Shop, ASE Certified Blue Seal Shop
190013
Liability Insurance, Workers' Compensation
National Federation of Independent Business, Rohnert Park Chamber of Commerce
1981
Overhauls, Repairs, Preventative Maintenance, Tune-ups
Acura, Domestic, Honda, Hybrids, Hyundai, Infiniti, Kia, Lexus, Nissan, Toyota
4,000
Individual Automobile Owners
2 Years/24K Miles Parts and Labor
Sonoma Auto Repair

Photo & Video Gallery

Survey Responses For

Acurit Auto Repair

Acurit Auto Repair: Average 9.2 out of 10 based on 427 unique customer surveys of customer satisfaction.
Amy S. Verified Acurit Auto Repair Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"My car broke down when I was out of town. They took me in immediately. They fixed the car, and they did a good job."

"I felt they were really nice people."

Andy T. Verified Acurit Auto Repair Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They are competent at what they do, and I have been going there for many years."

"They are local, and they know what they are doing."

Bob R. Verified Acurit Auto Repair Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They are honest, and they do an excellent job."

"They do a good job, and they repair what they say is wrong with the car."

Cal L. Verified Acurit Auto Repair Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They are really good, they do what they say, and it is a reasonable price."

"Their customer service, they are very attentive, and they do what they say they are going to do."

Carolyn B. Verified Acurit Auto Repair Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They are very reliable, they are straightforward, and they do what they say they will do."

"I trust them."

Carolyn C. Verified Acurit Auto Repair Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"Friendly service and quality workmanship"

"They are fair and honest."

Chris B. Verified Acurit Auto Repair Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"Quality"

"I trust them."

Dave S. Verified Acurit Auto Repair Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They are always very polite, and the shop is immaculate."

"They are always very polite, and the shop is immaculate."

David H. Verified Acurit Auto Repair Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They are professional and competent."

"They just know what they're doing."

Ed S. Verified Acurit Auto Repair Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"Very efficient, trustworthy, and knowledgeable"

"I can trust their work and what they are doing."

Eddie T. Verified Acurit Auto Repair Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They are really good."

"They do their best to take care of everything. I am very happy with them."

Eleanor N. Verified Acurit Auto Repair Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They always do a great job on everything, and they keep you posted on what will be coming up in the future. They will give me honest advice on what is good for me and my budget."

"I have never had any problems with my car, and they keep it running. They take really good care of me."

Elizabeth F. Verified Acurit Auto Repair Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They are helpful, and they do a great job."

"The quality"

Eva C. Verified Acurit Auto Repair Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"Every time I have been able to take my car in, they have been very flexible and able to get it done the next day. The pricing is very reasonable."

"The people who are working at the desk are always really nice. Both times I have been there, everything has been perfect."

Hank O. Verified Acurit Auto Repair Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They are very honest and upfront. They don't try to talk you into anything that doesn't need to be done, and they have a competitive price."

"Overall professionalism and courtesy"

Jennifer R. Verified Acurit Auto Repair Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They're very honest. I've been using them for 10 years."

"They're super friendly."

Joel M. Verified Acurit Auto Repair Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They're professional and honest."

"They're reliable and detailed."

John H. Verified Acurit Auto Repair Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They are very honest."

"They were very honest, and they were very helpful."

Jose L. Verified Acurit Auto Repair Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I like them, and I have been there a couple of times."

"They know what they are doing."

Kylee S. Verified Acurit Auto Repair Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They're very responsive."

"They were very friendly, helpful, and communicative."