Question 1

Once I order my flooring, how soon can it be installed?

Accepted Answer

Once you find a product you like, we’ll schedule a measurement visit as soon as possible. After that, we can usually complete the installation within a week.

Question 2

Who will install my new flooring?

Accepted Answer

We have our own installers who’ve been with us for more than 15 years. We trust them to do a quality job.

Question 3

Are your prices competitive?

Accepted Answer

Yes. We list the price of every product in our showroom so our customers can see the value. Some flooring companies advertise certain prices and don’t stick to them, but with us, the price you see is the final price you pay. In fact, our carpet prices include the carpet, pad, installation, and pull-up and haul-off of the old carpet and pad.

Question 4

Will you give me a tour of your showroom?

Accepted Answer

Of course. We’ll take the time to learn what you’re looking for, show you various options and talk about the process so you know what to expect.

Question 5

Do you guarantee your products?

Accepted Answer

We provide several types of warranties. First, every product comes with a manufacturer’s warranty and an installation warranty. California law says all flooring stores have to offer a one-year warranty, but we back our products with lifetime warranties. We also offer Abbey Carpets’ ‘60-Day No-Quibble Warranty,’ which means if you’re not happy with your carpet within 60 days of the installation, we’ll replace it at no cost.

Abbey Carpets by Fashion Floors

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