AAAA Quality Garage Door

AAAA Quality Garage Door: Average 9.4 out of 10 based on 100 unique customer surveys of these open ended questions.

Customer Name

First name and last initial used to protect the privacy of the customer.

Verified Customer Name

Confidential surveys were conducted by telephone so that the customers' identity and actual purchase were confirmed.

Survey Question: On a scale of 1 to 10 how satisfied were you with the quality you received?

Customer Satisfaction Rating

Survey Question: If you need this product or service in the future, would you use this company again?

Customer's Intent to Return

Q3 & Q4

Survey Question: When you think about this company, what would you like to tell other consumers? What did you like best about this company?

Verbatim Customer Survey Response Based on Last Purchase Experience

Todd B. Verified AAAA Quality Garage Door Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They're fantastic. I'm a contractor. I use them as a subcontractor on my jobs. I've never had a problem with them. Darren has been very professional and easy to reach and he responds quickly. They've always done everything I asked."

Bob S. Verified AAAA Quality Garage Door Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They came right out when I needed them to. They got here really quickly."

Ed E. Verified AAAA Quality Garage Door Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They knew what they were doing, and their prices were very fair."

June B. Verified AAAA Quality Garage Door Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were great. I called on a Saturday, and normally there is an extra charge, but the owner gave me a very good price. The man who did the job was very professional. He explained things about the remote control that I never knew. I would definitely recommend them."

Art B. Verified AAAA Quality Garage Door Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They came out and replaced a gear in the opener. It worked out well. He was very prompt. I was very satisfied."

Claudia H. Verified AAAA Quality Garage Door Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were very communicative about what was going to happen. Their timeline was very good. They were very responsive. We called one day, and they were out here the next day. They were efficient, effective, and very friendly. They cleaned up after themselves. It was a quality experience and most importantly, the garage door works."

Russ H. Verified AAAA Quality Garage Door Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were great. My daughter and I were very satisfied. The work was done on my daughter's garage door. He was efficient, he got there in good time, and I was so pleased with his work that I got his card, so that I could call him myself if my garage door needs work. "

Irene R. Verified AAAA Quality Garage Door Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I've built two houses, and he's one of the best subcontractors I've ever used. He is fabulous. I'd give him an "AAAA+". There are eighty subcontractors that I've worked with, and this guy is at the top my list. He's the only guy I would call about a garage door. The guy is awesome. He even prevented all the leaves from coming into the garage. I've been here twenty-five years, and he is in a class by himself."

Roschell Verified AAAA Quality Garage Door Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were very timely. At one point, he said he would be a little late, but he ended up being right on time. He explained everything."

Jerome W. Verified AAAA Quality Garage Door Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were quick, prompt, and personable."

Laura C. Verified AAAA Quality Garage Door Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were awesome. When I called, my garage door wasn't working. The man I spoke with asked me a few questions and pointed out some things about the device in layman's terms. I described the problem, and he came out that day, within two hours. He actually worked it out to be here inspite of my challenging schedule. When he came out, he pretty much knew what the problem was and gave me several options. He also gave me his recommendation. He said he didn't think I needed a new one and recommended the lowest cost option. He was really good at looking at my situation and my needs. He provided everything I asked for. He also explained other things about the garage door, and he identified other things on the door that could be a problem in the future. Then, he fixed at them at no additional cost. On top of all that, he even gave me a 10% discount. They deserve to be Diamond Certified."

Joanne Verified AAAA Quality Garage Door Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I've used them twice. I'm a widow, and they don't try to rip me off. They don't just come and say I need to replace it and get a new one. They offer ways to take care of things that don't cost much but work. They're also very quick to call me back. "

Barbara M. Verified AAAA Quality Garage Door Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"We purchased a garage door from them, and it works great. Many years later, we had a slight problem, but they fixed it really quickly. We went many years without needing to repair it."

Pabby Verified AAAA Quality Garage Door Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I've called them twice, and they have helped me out in some pretty sticky situations. AAAA did not install our garage door. The previous owners had it installed by another company that is now out of business. The first time I called them was when we had just moved here. It was very windy, and the bolts securing the garage door had come completely off, and the door fell right on my car. AAAA had to take the whole door off and re-bolt it back on. They redid the whole thing. I worked with Scott. I adore him. I hadn't seen him in a couple of years, but he remembered me. He gave very personalized service. He told me that I could call him any time, and he even gave me his personal cell number if I needed him after hours and couldn't get the service. He wrote it on the sticker they put on the garage door. He came over one time on a Saturday, which was his day off, to help me out. His service is outstanding. He explains everything, and he offers cost effective solutions. I always refer people to them."

Linase Verified AAAA Quality Garage Door Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They did a good job, and they were quick to do the work."

Julie Verified AAAA Quality Garage Door Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"We thought the problem we had was going to cost a lot, but he was kind and generous and didn't overcharge us. He was nice. The garage door could have been a big mess. He could have intentionally left it that way to get more money from us, but he was surprisingly nice and made the best of it."

Adam Verified AAAA Quality Garage Door Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"The guy who fixed my garage door did it quickly. He was also thorough. It was perfect. I wish more companies were like them."

Ashley Verified AAAA Quality Garage Door Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Professionalism"

Lisa T. Verified AAAA Quality Garage Door Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They repaired my garage door. They came right over and knew exactly what they were doing. They took care of it."

Jack Verified AAAA Quality Garage Door Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They are reliable, and their price is competitive. I like Darren. I have recommended them to friends. "

Kim P. Verified AAAA Quality Garage Door Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were on time, and they were honest about what I needed."

Roger Verified AAAA Quality Garage Door Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I really love them. They're fabulous in every way. I've used them multiple times."

Kathy G. Verified AAAA Quality Garage Door Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"The people are nice, they're always on time, and they give reasonable recommendations. We've been using them for ten to twenty year,s and we've been very satisfied. They're responsive, honest, and reliable. They try to accommodate my schedule, and If something can be salvaged, they recommend that rather than rushing to sell me something new."

David H. Verified AAAA Quality Garage Door Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"He was very prompt. He fixed it right away. It was not expensive. "

Maryanne S. Verified AAAA Quality Garage Door Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"He came out promptly and fixed it. Then, when there was a little glitch a couple of weeks later, he came out, fixed it, and explained what the glitch was. I would definitely use him again."

Dave E. Verified AAAA Quality Garage Door Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I've used him twice. He always answers his phone, his response time is usually the same day or next, and his prices and quality are unbeatable."

Bob M. Verified AAAA Quality Garage Door Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I've used him several times. Good pricing, efficient, professional, and personable, he's great."

Richard S. Verified AAAA Quality Garage Door Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They did what they said they would do when they said they would do it. I thought they did a really good job."

Terry L. Verified AAAA Quality Garage Door Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They are timely, and they're very good at what they do. I've used them two or three times. I think they're doing a great job."

William Verified AAAA Quality Garage Door Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They did everything they promised. They were on time, they got out here really quickly, and they did a good job."

Edward Verified AAAA Quality Garage Door Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were quick. They did a good job."

Ms. D. Verified AAAA Quality Garage Door Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"He was very personable and he didn't rush. He explained things. He actually put in the wrong weight spring at first, because he didn't realize the door was insulated. When he checked it out, he corrected it and put in a new spring, and it worked great. He was very thorough. He even left a sticker with us so that if we had problems in the future, it would be easy for us to contact him."

Fred Verified AAAA Quality Garage Door Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were responsive, reasonably priced, and they showed up. They did what they said they were going to do."

Tim G. Verified AAAA Quality Garage Door Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They provided everything they said they would. It was a great product and great service. "

Lisa Verified AAAA Quality Garage Door Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"The good service and the good price, they also came out very quickly."

Ann R. Verified AAAA Quality Garage Door Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were prompt. They were able to fix our problem, without needing to oversell or telling us we needed to replace the unit. We thought they were great."

Rick Verified AAAA Quality Garage Door Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"He did a really nice job on my large garage doors where the ground had settled on both ends. He was able to do a custom fit for it. I've used him several times, and he's always completed the job efficiently. I've never had to call him to come back for something. I've lived here twenty years. Prior to using him, I've used other people, but he's the best."

Tommy P. Verified AAAA Quality Garage Door Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"The guy came out and put a new pad down on the bottom. They keep it maintained."

Jackie Verified AAAA Quality Garage Door Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were on time, personable, and they stuck to the quote."

Arlie A. Verified AAAA Quality Garage Door Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"My call was answered immediately. When I had a question, they found my information and dispatched someone right away. They were efficient. Their follow-up was outstanding."

Larry Verified AAAA Quality Garage Door Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were here when I called them."

Vick Verified AAAA Quality Garage Door Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I think my garage door guy is fine. He's prompt, on top of things, and takes care of the problem."

James M. Verified AAAA Quality Garage Door Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"He did a very good job. I was 100% satisfied. I would definitely recommend him."

Gary Verified AAAA Quality Garage Door Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"The guy was honest with me."

Shirley M. Verified AAAA Quality Garage Door Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were very efficient."

George Verified AAAA Quality Garage Door Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Whenever I have a problem, they always come right over, usually the same day. They are right on time and always nice when I call."

Paul B. Verified AAAA Quality Garage Door Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were fast."

Joe Verified AAAA Quality Garage Door Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They did everything well. They were very neat, and they took care of the problem. When there was an issue, they came right back. It was very good."

Leslie H. Verified AAAA Quality Garage Door Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were quick, professional, and I didn't need to call them back. I thought they were wonderful."

Bridget Verified AAAA Quality Garage Door Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Their customer service, I felt the guy who came out to do the quote did a great job. He was very informative, and he followed up well. The installation was painless and very neat. I thought it was great."

Keston Verified AAAA Quality Garage Door Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Prompt service, they do what they say they are going to do with no mystery. They don't tack on extras. They just do it to make sure their customer is happy. They are very efficient. They are on top of it. If I call them for an estimate, they do it very quickly."

Elizabeth Verified AAAA Quality Garage Door Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Their honesty, and they are prompt."

Juan Verified AAAA Quality Garage Door Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I liked the amount of time it took for them to perform the job. I also liked their honesty with how the repair was done."

Al G. Verified AAAA Quality Garage Door Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They explained everything to me. I was very happy with all that was done."

Steve G. Verified AAAA Quality Garage Door Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"When I had a problem, they came out quickly and knew what they were doing. They were in and out. They were professional, just great. They were good."

Anna M. Verified AAAA Quality Garage Door Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They accommodated us on a weekend, which was great."

Tim D. Verified AAAA Quality Garage Door Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"My door was making a horrendous noise before they changed a spring on it for me. They were excellent. They were on time, definitely on schedule, and their rates were reasonable. I liked the fact that he volunteered to lubricate the hinges and get under the door. He was beyond."

Jeff S. Verified AAAA Quality Garage Door Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"It was a good experience. We liked what they did. We haven't had any problems since."

Bob Verified AAAA Quality Garage Door Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They seemed to be honest, they were fast with their service, and they did a good job."

Choya C. Verified AAAA Quality Garage Door Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They showed up on time, and they did a good job."

Kevin Verified AAAA Quality Garage Door Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were prompt, clean, and they got the job done quickly. They were efficient."

Alejandra Verified AAAA Quality Garage Door Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"The guy who came to fix my door was very responsible. I liked everything."

Frank H. Verified AAAA Quality Garage Door Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were courteous, on time, and they did what needed to be done."

Shingler Verified AAAA Quality Garage Door Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"The guy was very knowledgeable, very friendly, and he was quick. He did the job thoroughly."

Gary Verified AAAA Quality Garage Door Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"He is quick, good with estimates, and he does good work. I am very happy with his service. I have used him on ten project,s and he has always done really well."

Dab R. Verified AAAA Quality Garage Door Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"The quick response to my phone call and getting it done"

Maria C. Verified AAAA Quality Garage Door Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I liked the way they explained that I could patch it for now and then buy a new door later. I thought they were excellent."

Ruth Verified AAAA Quality Garage Door Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They fixed it."

Tim B. Verified AAAA Quality Garage Door Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were nice, they showed up on time, and they did the work. I had no problems with them. I referred them to my brother, and I will refer them again if anybody else needs a door."

Tim Verified AAAA Quality Garage Door Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"The technician they sent out was very personable. He did it within the time he said, and it looked just beautiful when he finished. I really liked working with him. He was good."

Wendy Verified AAAA Quality Garage Door Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were quick. They came, looked at the problem, got the part, came back, and then fixed it."

Lauren E. Verified AAAA Quality Garage Door Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They came when they said they would, and they did it quickly."

Judy Verified AAAA Quality Garage Door Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"Very prompt service and very conscientious, I would recommend them."

Neil Verified AAAA Quality Garage Door Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They're responsive, and they stand behind their work."

Lace Verified AAAA Quality Garage Door Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They were clean, nice, and professional."

Ron P. Verified AAAA Quality Garage Door Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They're fast and professional. I have no complaints. "

Ed Verified AAAA Quality Garage Door Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"Their service was very good. They were very responsive, and they had a good group of people. When we had a problem, we called, and they responded right away. Their service people went above and beyond. They took care of the problem, and they were very informative."

Steve Verified AAAA Quality Garage Door Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They got here quickly."

Gary Verified AAAA Quality Garage Door Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"He was on time. He explained what he was going to do and why he had to do it and then did it."

Ms. S. Verified AAAA Quality Garage Door Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"The guy was really polite, and he cleaned up after himself. He was efficient, and he did a great job installing the doors. He did everything perfectly."

Karen Verified AAAA Quality Garage Door Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"The were competitively priced and very efficient."

Cardell Verified AAAA Quality Garage Door Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They explained things to me, and they gave me good service. I have used them twice."

Rob Verified AAAA Quality Garage Door Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"How quickly they can get out and their prices, they have always been pretty helpful."

Lewis S. Verified AAAA Quality Garage Door Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They were on time and courteous."

Jim S. Verified AAAA Quality Garage Door Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"He was on time, and he did a good job. I was very pleased with the entire experience."

Trevor Verified AAAA Quality Garage Door Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"Their availability to get here and get the job done"

Dennis Verified AAAA Quality Garage Door Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"The customer service, he paid attention to details."

Peter Verified AAAA Quality Garage Door Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"He showed up when he was supposed to, we agreed on a price, and he knocked it out. I'll be calling him again."

Jim Verified AAAA Quality Garage Door Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"The quality of the door, and the installation was fine. The price was reasonable. Fast response, and they got it done quickly too."

Randy Verified AAAA Quality Garage Door Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"He knew what he was doing, and he held a nice conversation with me. "

Bill Verified AAAA Quality Garage Door Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"The were able to fix the problem. They came fairly quickly and seemed fairly competent."

Anna Verified AAAA Quality Garage Door Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"Well everything's okay right now. It's been awhile."

Kerry H. Verified AAAA Quality Garage Door Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"How quickly they responded to my request for repairs."

Ellen H. Verified AAAA Quality Garage Door Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They came out right away."

Alan Verified AAAA Quality Garage Door Customer Name

Q1:7 out of 10

Q2:Yes

Q3 & Q4:"They came on time, and there was no hassle."

Ashley T. Verified AAAA Quality Garage Door Customer Name

Q1:7 out of 10

Q2:Yes

Q3 & Q4:"They were prompt, on time."

Brandon M. Verified AAAA Quality Garage Door Customer Name

Q1:7 out of 10

Q2:Yes

Q3 & Q4:"They were able to fix the problem, and their price was fine."

Tim Verified AAAA Quality Garage Door Customer Name

Q1:6 out of 10

Q2:Yes

Q3 & Q4:"He came out pretty quickly."

Kim Verified AAAA Quality Garage Door Customer Name

Q1:5 out of 10

Q2:No

Q3 & Q4:"The technician who came out here was a nice man."

Jenny Verified AAAA Quality Garage Door Customer Name

Q1:3 out of 10

Q2:No

Q3 & Q4:"The owner was very responsive. He sent someone out right away. The technician fixed the door."

AAAA Quality Garage Door

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