DIAMOND CERTIFIED COMPANY REPORT
A2Z Construction
A2Z Construction is a general contracting firm that serves clients in Marin County. Its services include concrete work, kitchen and bathroom remodeling, additions, repairs, foundation work, drainage, driveways, and decks and patios.
Owner Bruce Choi founded A2Z Construction in 2002 after working with his father in the building industry for more than 30 years. He says this trade experience has given him a track record that’s both traceable for and notable to potential clients. “Being dependable and honest has helped me build a loyal client base,” he says. “Once people go through the building process with me, they see the level of care I put into my work and refer me to their friends.”
As the proprietor and sole employee of A2Z Construction, Mr. Choi says he focuses on delivering exactly what his customers want. He keeps an open line of communication throughout each job, and only performs work that’s been approved by and discussed with his clients. “When I work, the customers are usually right there,” he says. “I always make sure they know each step I’m taking. If they want to change something, I give them plenty of chances and options.”
Company Philosophy
“I provide work that’s based on what my customers want, not what I want. Seeing them happy because of something I’ve built is the most rewarding part of the building process. I want to deliver excellent results that my clients can be proud to feature in their homes.”
Serving Marin County
General Contracting
Concrete
Remodels
Additions
Repairs
Foundation Work
Drainage
Decks & Patios
Driveways
Comparative Summary
Maintaining customer satisfaction is a crucial aspect of any business, but it’s even more important for remodeling contractors that have earned the prestigious Diamond Certified award. A2Z Construction takes a full-service approach to its clients’ projects—the company focuses on building additions and remodeling kitchens and bathrooms, but its work spans across all aspects of the construction...
Frequently Asked Questions
Q: How long will my project take to complete?
A: "It depends on the project, but we’ll give you a solid time estimate that will probably be shorter than you think. We’ll finish on time, if not ahead of schedule."
Q: Do you maintain a clean worksite?
A: "Absolutely. We understand you’ll be living or working on the site, so we strive to make it as habitable as possible. We bring in our own dumpster and clean up our debris every day. When we’re working inside, we put down floor cov...
Q: Are your employees trustworthy?
A: "Yes. Our team has been together for a while. At the start of the job, we’ll introduce our entire team to you, so you’ll be familiar with them on a first-name basis."
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Industry Info
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Picking the right accessories can dramatically transform a bathroom’s appearance.
Accessories might be a low priority when it comes to remodeling an entire bathroom, but they’re an important part of the overall process. Here are a few general tips to consider: Choose customized hardware Changing your cabinet hardware can...
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Findings based on statistically reliable research from 23 surveys
Customer Satisfaction
Company Credentials
Workers Compensation
Liability Insurance
License Verification
Business Practices
Current Complaint File
Legal & Finance
Customer Loyalty
87%
n = 23
Diamond Certified Qualification
Based on 23 customer surveys, we declare
A2Z Construction
has passed all rating steps and has earned
The Diamond Certified Award
The Diamond Certified Award
No. 1661
Continuously qualified since July 2010.
David Pak
Director of Ratings Research
American Ratings Corporation
Director of Ratings Research
American Ratings Corporation
Verbatim Survey Responses From Only Verified Customers
Barbara D. Verified Customer Name
"He knew what he was doing. His men cleaned up. They left the place the way they found it."
Research conducted by American Ratings Corporation. Ratings Methodology
Diamond Certified® Video Profile
Company Capabilities Table
A2Z Construction
369-B Third Street, Suite 320
San Rafael, CA 94901
San Rafael, CA 94901
(415) 992-3038
DCID9257267722
Mon – Fri: 7:30am-6pm
Serving Marin County
Bruce Choi
30
6
855857
Liability Insurance, Worker's Compensation
Better Business Bureau, Contra Costa Builders Exchange
2002
Additions, Kitchen and Bath Remodels
60
Residential and Commercial
1-Year Warranty on Workmanship
Survey Responses For
A2Z Construction
A2Z Construction: based on 23 unique customer surveys of these open ended questions.
Q1Survey Question: On a scale of 1 to 10 how satisfied were you with the quality you received?
Customer Satisfaction Rating
Q2Survey Question: If you need this product or service in the future, would you use this company again?
Customer's Intent to Return
Q3 & Q4Survey Question: When you think about this company, what would you like to tell other consumers? What did you like best about this company?
Verbatim Customer Survey Response Based on Last Purchase Experience
Barbara D. Verified A2Z Construction Customer Name
Q1:
Q2:Yes
Q3 & Q4:"He knew what he was doing. His men cleaned up. They left the place the way they found it."
Bonnie S. Verified A2Z Construction Customer Name
Q1:
Q2:Yes
Q3 & Q4:"He gets it right the first time. He is neat and he takes pride in his work. He does excellent work. "
Chris C. Verified A2Z Construction Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were very helpful in suggesting some solutions to things we hadn't thought of for our bathroom remodel. They were really great and friendly. They cleaned up well and they told us what they were going to do in advance. They did a great job with our tile."
Debbie M. Verified A2Z Construction Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I liked the job they did. It was done in a quick, efficient manner. "
Dennis H. Verified A2Z Construction Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were very reasonable and prompt. They consulted me on everything before they did it. If I had to leave my home, I felt comfortable with them there."
Mr. H. Verified A2Z Construction Customer Name
Q1:
Q2:Yes
Q3 & Q4:"He came out and saved the day. Our contractor quit in the middle of the project. He came out to do a small job and wound up doing everything. He made a fair bid and did what I asked. He was honest, straight, clean, and prompt. When he left, he didn't leave a mess. He was fantastic. I could go on and on."
Jim T. Verified A2Z Construction Customer Name
Q1:
Q2:Yes
Q3 & Q4:"He was very punctual. He was always there when he said he would be."
Kelly B. Verified A2Z Construction Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I liked that he told me what he was going to do. They cleaned everything up, they took care of everything in the house, and their pricing was good."
Milton P. Verified A2Z Construction Customer Name
Q1:
Q2:Yes
Q3 & Q4:"He was very prompt, neat, nice, and pleasant."
Tom S. Verified A2Z Construction Customer Name
Q1:
Q2:Yes
Q3 & Q4:"He was punctual and very clean. He did what he said he was going to do, no ifs, ands, or buts about it. He was very professional. "
David R. Verified A2Z Construction Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I thought they were flexible and prompt. They were good at trying to maintain the living area so they could do their job without interfering with my daily life. They did a really nice job and they were friendly. I would consider using them again. They also worked well with other contractors."
Joeseph C. Verified A2Z Construction Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Bruce was really quick. He came in, got out, cleaned up, and did a super job."
Laura C. Verified A2Z Construction Customer Name
Q1:
Q2:Yes
Q3 & Q4:"He was extremely competent. He knew what he was doing. He was really great."
Pam M. Verified A2Z Construction Customer Name
Q1:
Q2:Yes
Q3 & Q4:"He was prompt, very polite, and easy to work with in general. The work was done on time. There were no problems."
Ron M. Verified A2Z Construction Customer Name
Q1:
Q2:Yes
Q3 & Q4:"He was here all day, every day. He was fast and efficient. He got the job done right away. Everything was upfront. There were no surprises. "
Tim H. Verified A2Z Construction Customer Name
Q1:
Q2:Yes
Q3 & Q4:"He is reliable."
Beth F. Verified A2Z Construction Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were very quick. They got everything done relatively quickly."
Dennis W. Verified A2Z Construction Customer Name
Q1:
Q2:Yes
Q3 & Q4:"We needed someone to come in and do it quickly, and he did that."
Jan F. Verified A2Z Construction Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were here on time and they worked fast. They did what they said they would do. They did a good job."
Jearld R. Verified A2Z Construction Customer Name
Q1:
Q2:Yes
Q3 & Q4:"He was very straightforward and true to his timeline. Also, he was onsite, which was one of the main things that I liked. There were no problems and no hidden costs. Everything that needed to be taken care of was taken care of in a professional manner."
Wendy D. Verified A2Z Construction Customer Name
Q1:
Q2:No
Q3 & Q4:"His quickness in getting the job done."
Audrey A. Verified A2Z Construction Customer Name
Q1:
Q2:No
Q3 & Q4:"His wall texturing was excellent."
Bill H. Verified A2Z Construction Customer Name
Q1:
Q2:No
Q3 & Q4:"I think he is very thorough. He gets the job done. He does what he says he is going to do."
