Independently Rated Highest in Quality
F i f t h
Consecutive Year
Originally Earned:
June 2013
We declare that A & D Glass Depot, Inc. HAS QUALIFIED for and continues to meet the Ongoing Research and Rating Requirements for Diamond Certified® status.
Certificate #2111
(415) 236-0920
(650) 212-5658
480 Collins Avenue, Unit D
Colma, CA 94014
Andy Lee is owner of A & D Glass Depot, Inc.

A & D Glass Depot, Inc. installs and replaces windows, skylights, shower doors, storefronts, glass railings, and other glass products for residential and commercial clients throughout the Bay Area. In addition to working with glass in traditional applications, the company has expertise with specialty materials such as Plexiglas; fiberglass; and safety, insulated and fire-rated glass.

Owner Andy Lee says A & D Glass Depot’s wide range of capabilities and efficiency of performance are the primary contributors to its ongoing success. “The vast majority of our work is done by hand, which takes a lot of skill and precision. Also, we’re able to complete most jobs in just a couple of days, which isn’t always the case in this industry. Our customers really appreciate our proficiency and promptness.”

A & D Glass Depot uses glass made by industry-leading manufacturers like Milgard, Marvin and Hartung, which Mr. Lee says is important for ensuring the quality of each installation. “We also back up our window installations with a five-year warranty and our insulated glass installations with a 10-year warranty,” he adds. “We want our customers to be happy with their glass products for many years.”

Company Philosophy

“Our goal is to make sure every customer is fully satisfied with our work, and we accomplish that by providing top quality products, excellent customer service and competitive prices. Ultimately, we want to develop long-lasting relationships with our clients and be there to help them with their glass needs.”

Serving the Bay Area

Residential & Commercial Glass Replacements
Safety Glass, Mirrors, Plexiglas & Fiberglass
Windows & Skylights
Aluminum Frames

Comparative Summary

Maintaining customer satisfaction is a crucial aspect of any business, but it’s even more important for glass companies that have earned the prestigious Diamond Certified award. For A & D Glass Depot, Inc., the key to achieving and maintaining high levels of customer satisfaction is simple: utilize its time-earned expertise to create custom glass products that fulfill its clients...

Frequently Asked Questions

Q: How long will it take to complete my glass project?
A: "It takes three to four weeks for the glass to arrive after we order it, and once we have that, we can typically finish the job within the same day of the scheduled installation appointment. "
Q: Do I need a permit to install windows in my house?
A: "You only need a permit if the price of the job exceeds $500. "
Q: Do I need to replace the entire window frame or can you just install new glass?
A: "It depends. In some instances, only new glass is needed, but in others, the frame needs to be replaced as well. Once we look at your windows, we’ll be able to let you know what your options are. "

Industry Info

If you’re having new windows installed in your home, don’t forget about the importance of flashing.
Most homeowners understand the importance of glass, framing and casing when it comes to new windows, but equally as important is flashing—the thin, waterproof material that’s installed around a window to prevent water and moisture from...
Findings based on statistically reliable research from 48 surveys

Customer Satisfaction

Survey Question: On a scale of 1 to 10 how satisfied were you with the quality you received?
Chart.

Company Credentials

Workers Compensation
Liability Insurance
License Verification
Business Practices
Current Complaint File

Customer Loyalty

Survey Question: If you needed this product or service in the future, would you use this company again?
Chart.
98%
n = 48

Diamond Certified Qualification

Based on 48 customer surveys, we declare
A & D Glass Depot, Inc.
has passed all rating steps and has earned
The Diamond Certified Award
No. 2111
Continuously qualified since June 2013.
David Pak
Director of Ratings Research
American Ratings Corporation

Verbatim Survey Responses From Only Verified Customers

Candice Verified Customer Name
"The price"
Research conducted by American Ratings Corporation. Ratings Methodology

Diamond Certified® Video Profile

Company Capabilities Table

A & D Glass Depot, Inc.
480 Collins Avenue, Unit D
Colma, CA 94014
(415) 236-0920
(650) 212-5658
DCID6507554501

Mon – Sat: 8am – 6pm

Serving the Bay Area

Andy Lee, Owner; David Huang, Owner
15 (Mr. Lee)
2
956513
Liability Insurance, Workers' Compensation
2011
Residential & Commercial Glass Replacements; Safety Glass, Mirrors, Plexiglas & Fiberglass; Windows & Skylights; Aluminum Frames
100
Commercial, Residential
5-Year Warranty on Windows, 10-Year Warranty on Insulated Glass
San Francisco Glass

Photo & Video Gallery

Survey Responses For

A & D Glass Depot, Inc.

A & D Glass Depot, Inc.: Average 9.4 out of 10 based on 48 unique customer surveys of customer satisfaction.
Candice Verified A & D Glass Depot, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They're very efficient and they have great pricing."

"The price"

Micky Verified A & D Glass Depot, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They're good workers. "

"The way that they work, they're very professional and they have a reasonable price."

Kouri Verified A & D Glass Depot, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They were reasonably priced, they came in quickly, and they were very neat and professional."

"The speed in which they were able to work with me"

Stanley Verified A & D Glass Depot, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I'm very happy with them. They are friendly, courteous, and they just do really good work."

"They are very prompt, they will answer all of your questions, and they are always more than willing to come out to your site to do the work."

Daniel Verified A & D Glass Depot, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"He gets the job done quickly."

"He made a very quick decision that he could fix the windows and he did."

Tom Verified A & D Glass Depot, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I would recommend them."

"Their work was good, and Andy is a good guy."

Mark Verified A & D Glass Depot, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They came out, they were very clean, and they did the job in a professional manner. They paid particular attention to the other work that I was having done in the house, and they made sure that they didn't mess it up."

"Their professionalism"

Cecilia Verified A & D Glass Depot, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I was happy with the work that they did for us."

"They were easy to work with. "

Yvonne Verified A & D Glass Depot, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They're very competitive and the price is right."

"They know what they're doing and they're pretty experienced. They're very good."

Pam Verified A & D Glass Depot, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I picked them because they were close to my home."

"They were friendly."

Steven Verified A & D Glass Depot, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"He's very reasonable, very fast, and very honest. He gets the job done to your satisfaction."

"I feel like I can trust him."

Nick Verified A & D Glass Depot, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"You get your money's worth out of Andy."

"His demeanor, workmanship, and promptness, Andy's on top of it and I would recommend him. He's done numerous jobs for me."

Rebecca Verified A & D Glass Depot, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I thought that there was a problem with their installation and they came out and fixed it right away."

"He was easy to communicate with. He's great. He was willing to come out on a really windy and rainy day to fix the problem. He wanted to get on it right away."

Bryant Verified A & D Glass Depot, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I would recommend him and I trust him. Whenever I get a quote, I have confidence that he's not going to rip me off."

"Their reliability "

Simon Verified A & D Glass Depot, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They were pretty good."

"They responded very quickly."

Benson Verified A & D Glass Depot, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I would say that they have reasonable prices, and Andy is someone we can trust. He delivered what he promised."

"I pretty much like Andy. He does what he says he's going to do, and he's a straightforward guy."

Bob T. Verified A & D Glass Depot, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They should definitely give them a try. Let them give you a quote. They are very personable. Not only that, but they are very well rounded, wise, and educated in the window business."

"They are clean, on time, neat, and their jobs are clean."

Charles Verified A & D Glass Depot, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"Andy is top drawer, and he does quality work. He is very professional. I recommend him to my co-workers."

"Andy"

Chuck Verified A & D Glass Depot, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"Andy comes like he says, he does a professional job, he doesn't leave a mess. He is professional all the way around."

"Andy was easy to communicate with. He came when he said he would, and he has a good price. I am 100% satisfied."

Gray T. Verified A & D Glass Depot, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"The quality of the work is good."

"Andy is easy to communicate with. He is easy to find, and he is up to the task."