DIAMOND CERTIFIED COMPANY REPORT
A-1 Overhead Door Co.
(831) 706-2462
(877) 303-8246
A-1 Overhead Door installed this Martin Carriage House Door.
Since 1969, A-1 Overhead Door Co. has been providing quality garage doors, garage door openers, gates and gate openers for residential clients in Santa Cruz and Monterey Counties. The family-owned and operated company also services and repairs garage doors, gates and openers; offers free estimates; and diagnoses and solves simple repair issues over the phone whenever possible, which saves customers the cost of a service visit.
A-1 Overhead Door Co. is the oldest garage door company in the Monterey Bay Area and has completed more than 12,000 installations since first opening. Co-owner Claire Armintrout says the company takes great pride in its reputation for quality products, superior workmanship and excellent customer communication. “Our focus on quality and value propels us ahead of our competition.”
A-1 Overhead Door Co. carries products from industry-renowned companies such as Martin Garage Doors—“the world’s finest, safest doors, with a lifetime warranty,” says Claire—and LiftMaster Garage Door Openers. All products come with premium manufacturers’ warranties. For do-it-yourselfers, the company also offers a comprehensive repair and maintenance CD-ROM or a full kit that includes the CD-ROM, a hand oiler can and lubricants.
Company Philosophy
“We always do our best to make our customers happy by displaying courtesy and integrity in everything we do. We return calls and let them know if we’re going to be late. We stay within our estimates, complete jobs when we say we will and stand behind all our work. Our industry experience guarantees our clients will benefit from a job well done.”
Serving all of Santa Cruz, Monterey and San Benito counties including Santa Cruz, Watsonville, Scotts Valley, Salinas, Soledad and Hollister.
Garage Doors & Openers
Gates & Gate Openers
Sales, Repair & Maintenance
Comparative Summary
Watsonville’s A-1 Overhead Door Co. has been supplying and maintaining garage doors and gates in Santa Cruz and Monterey Counties for more than 40 years. Family-owned and operated by Bob and Claire Armintrout, the company’s reputation for quality starts with the products it offers, including doors and openers from top industry brands Martin and LiftMaster. “Martin is the best...
Frequently Asked Questions
Q: How often should I have my garage door opener serviced? What does that entail?
A: "We recommend service every two to three years, depending on use. Maintenance is essentially a tune-up—we tighten all the nuts and bolts, lubricate the hinges and rollers, and adjust the springs."
Q: One of the two springs on my garage door is broken. Do I need to replace both?
A: "Yes. If one spring has failed, it’s very likely the other will follow. It’s less expensive to replace both at once than pay for two separate repairs."
Q: I press my garage door opener button and nothing happens. What should I look for?
A: "First, try using the wall button or the button on another remote to ensure it’s not a problem with the batteries. If it’s still not working, make sure the opener is plugged in. If it is, try another appliance in the outlet to ens...
Industry Info
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Servicing your garage door helps keep it and its opener operating properly and safely.
Claire Armintrout, co-owner of A-1 Overhead Door Co. in Watsonville, recommends simply washing steel doors and keeping them clean. “If it’s a wood door, just have it painted and sealed like you would the siding on your house.” For...
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Findings based on statistically reliable research from 200 surveys
Customer Satisfaction
Company Credentials
Workers Compensation
Liability Insurance
License Verification
Business Practices
Current Complaint File
Legal & Finance
Customer Loyalty
98%
n = 200
Diamond Certified Qualification
Based on 200 customer surveys, we declare
A-1 Overhead Door Co.
has passed all rating steps and has earned
The Diamond Certified Award
The Diamond Certified Award
No. 1251
Continuously qualified since January 2008.
David Pak
Director of Ratings Research
American Ratings Corporation
Director of Ratings Research
American Ratings Corporation
Verbatim Survey Responses From Only Verified Customers
Anna D. Verified Customer Name
"They fixed the problem that I had with the door springs."
Research conducted by American Ratings Corporation. Ratings Methodology
Diamond Certified® Video Profile
Company Capabilities Table
A-1 Overhead Door Co.
(831) 706-2462
(877) 303-8246
(831) 722-1103 fax
(877) 303-8246
(831) 722-1103 fax
DCID8317220706
Mon - Fri: 8am - 5pm
Serving all of Santa Cruz, Monterey and San Benito counties including Santa Cruz, Watsonville, Scotts Valley, Salinas, Soledad and Hollister.
Bob and Claire Armintrout
45
6
658346
Liability Insurance, Worker's Compensation
International Door Association (IDA)
Martin Dealer of the Year Award
1969
Sales, Service and Repair of Garage Doors, Garage Door Openers, Gates, Gate Openers
2,000
Residential and some commercial
Lifetime Warranty on Martin Door Parts, 10-Year Warranty on Martin Door Labor, 1-Year Warranty on Labor on Other Manufacturers' Doors
Photo & Video Gallery
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Survey Responses For
A-1 Overhead Door Co.
A-1 Overhead Door Co.: based on 200 unique customer surveys of these open ended questions.
Q1Survey Question: On a scale of 1 to 10 how satisfied were you with the quality you received?
Customer Satisfaction Rating
Q2Survey Question: If you need this product or service in the future, would you use this company again?
Customer's Intent to Return
Q3 & Q4Survey Question: When you think about this company, what would you like to tell other consumers? What did you like best about this company?
Verbatim Customer Survey Response Based on Last Purchase Experience
Anna D. Verified A-1 Overhead Door Co. Customer Name
Q1:
Q2:Yes
Q3 & Q4:
"They were prompt, the price was reasonable, and they did a good job. "
"They fixed the problem that I had with the door springs."C.G. Verified A-1 Overhead Door Co. Customer Name
Q1:
Q2:Yes
Q3 & Q4:
"They do a very adequate job for us, so I would recommend them to anyone. "
"I really don't know what to say. They just do a really good job. "Ed S. Verified A-1 Overhead Door Co. Customer Name
Q1:
Q2:Yes
Q3 & Q4:
"They really care. They're just great people."
"They went beyond the call of duty to help me with my cable problem. It was such a difficult thing to fix."Amy N. Verified A-1 Overhead Door Co. Customer Name
Q1:
Q2:Yes
Q3 & Q4:
"They're very easy to work with. They don't come around insisting that you need service every year when you really only need service every 2 or 3 years."
"Responsiveness"Emiko G. Verified A-1 Overhead Door Co. Customer Name
Q1:
Q2:Yes
Q3 & Q4:
"I would tell people that they are good."
"They came and finished quickly."George S. Verified A-1 Overhead Door Co. Customer Name
Q1:
Q2:Yes
Q3 & Q4:
"They are competent. They use personnel that know what they're doing."
"They were highly mannered, and they came on time."Harry B. Verified A-1 Overhead Door Co. Customer Name
Q1:
Q2:Yes
Q3 & Q4:
"They do a good job. They installed a garage door that works."
"They do a good job."John P. Verified A-1 Overhead Door Co. Customer Name
Q1:
Q2:Yes
Q3 & Q4:
"They were very helpful. They suggested different kinds of door openers, and we have been very happy with it."
"They seemed knowledgeable, and their prices were reasonable."Karen A. Verified A-1 Overhead Door Co. Customer Name
Q1:
Q2:Yes
Q3 & Q4:
"I live in a little complex, so I would tell my neighbors to use them."
"I liked their overall service. They were on time, efficient, and I was completely satisfied. I have absolutely no complaints."Karen P. Verified A-1 Overhead Door Co. Customer Name
Q1:
Q2:Yes
Q3 & Q4:
"They were trustworthy and very good to deal with."
"Good service and the good product"Kim K. Verified A-1 Overhead Door Co. Customer Name
Q1:
Q2:Yes
Q3 & Q4:
"They did a very good job. They satisfied our needs. They installed the garage door and door opener, and they seem to be good and working."
"We are overall pleased with their professionalism."Mabel C. Verified A-1 Overhead Door Co. Customer Name
Q1:
Q2:Yes
Q3 & Q4:
"I am very happy with their service and the quality of the door."
"When I call them, they respond."Marcene S. Verified A-1 Overhead Door Co. Customer Name
Q1:
Q2:Yes
Q3 & Q4:
"They are efficient, and their product is long lasting."
"They were able to come in a timely manner, and I liked their efficiency."Paul K. Verified A-1 Overhead Door Co. Customer Name
Q1:
Q2:Yes
Q3 & Q4:
"They were very thorough, neat, and they did a very good job."
"They were on time, helpful, and they gave us a lot of literature to help us choose the right door."Norma M. Verified A-1 Overhead Door Co. Customer Name
Q1:
Q2:Yes
Q3 & Q4:
"They did good quality work. They were very efficient, timely, and they showed up when they said they would. They were also very helpful and friendly."
"They did what they said they were going to do, and they were on time."Alison E. Verified A-1 Overhead Door Co. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Politeness, competent completion of the job, nice people, and good follow-up, they were just great. I was very satisfied with everything."
B.N. Verified A-1 Overhead Door Co. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I called them and they came and serviced the door. I have always been very satisfied with them."
Cam P. Verified A-1 Overhead Door Co. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I call them whenever I need something and I get the guy on his cell phone. They take good care of me."
Craig H. Verified A-1 Overhead Door Co. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Courteous, honest, and straightforward"
Eric B. Verified A-1 Overhead Door Co. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They are just the best in the business."
Glen B. Verified A-1 Overhead Door Co. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They completed the job all the way through. When it was done, everything worked. They communicated well in terms of the schedule. They carried high quality product lines."
Jim C. Verified A-1 Overhead Door Co. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were prompt, they answered the phone, and they did exactly what they said they would do."
Karen P. Verified A-1 Overhead Door Co. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They are very responsive and helpful."
Laurie S. Verified A-1 Overhead Door Co. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"It opens easier than my old, broken one."
Linda S. Verified A-1 Overhead Door Co. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Mike took his time and did a thorough job."
Mark S. Verified A-1 Overhead Door Co. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"On time, and they did good work."
Nicole T. Verified A-1 Overhead Door Co. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I liked how quickly they came out, the job they did, and their reasonable price. I have used them twice now."
Richard G. Verified A-1 Overhead Door Co. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were very prompt as far as getting here. I was satisfied with what they charged me overall."
Roger F. Verified A-1 Overhead Door Co. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They are very professional and thorough."
Rosie T. Verified A-1 Overhead Door Co. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They took care of whatever problem I had. I have been using them for over ten years."
C.C.R. Verified A-1 Overhead Door Co. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They always get the job done, and they don't give me a lot of nonsense about it."
D.C.C. Verified A-1 Overhead Door Co. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"He is prompt, accurate, and picky. The work he does is good quality."
Rick R. Verified A-1 Overhead Door Co. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Their communication, I buy a lot of garage doors from them. The reason I don't deal with other suppliers is, let's just say, they have become people you just no longer want to deal with."
S.V.T.T. Verified A-1 Overhead Door Co. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They are competent, and their prices are good."
Bill M. Verified A-1 Overhead Door Co. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Our door broke the day before we went on vacation. They came and fixed it while we were gone. We appreciated that they were able to handle it."
Bill H. Verified A-1 Overhead Door Co. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The people that came out were very professional and helpful."
Don L. Verified A-1 Overhead Door Co. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They have been fixing our doors for thirty years. They are dependable."
George S. Verified A-1 Overhead Door Co. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They are pretty good about coming out if there's a problem."
Helen B. Verified A-1 Overhead Door Co. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I like their service, and the new garage door is so much better than the old one. "
Jim R. Verified A-1 Overhead Door Co. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were very prompt with my order. Actually, the door was defective, but they replaced it with an upgrade. They were prompt with returning my phone calls and answering my questions. Nobody's perfect, but they were certainly right up there."
Joanna D. Verified A-1 Overhead Door Co. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The guy who came out was very helpful and nice. He knew what he was doing. He fixed it quickly."
John M. Verified A-1 Overhead Door Co. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were very polite and efficient."
John Z. Verified A-1 Overhead Door Co. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They seemed pleasant. They were cooperative, and I didn't have any troubles."
Karen P. Verified A-1 Overhead Door Co. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They are very responsive. When I call them, they get here right away. They are very personable, helpful, and caring. They always answer my questions."
Rita N. Verified A-1 Overhead Door Co. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They are very nice to deal with. Claire is very conscientious. When I call her with questions, she is very good about calling me back. They do good work."
Robert N. Verified A-1 Overhead Door Co. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They respond very well."
Robert S. Verified A-1 Overhead Door Co. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were very quick. The garage door works very well. They removed the old one for me. "
Ruth J. Verified A-1 Overhead Door Co. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Everything was done well. I was very pleased with them."
Bill G. Verified A-1 Overhead Door Co. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They are reliable."
Bob G. Verified A-1 Overhead Door Co. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were informative, prompt, courteous, and honest. He didn't try to sell me services I didn't need. The price was reasonable. He's a fellow fisherman."
Butch M. Verified A-1 Overhead Door Co. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They are professional and knowledgeable. They come in and do the job at a good price."
Jason H. Verified A-1 Overhead Door Co. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were very accommodating. They gave us great guidance and information when we had questions. The door looks great."
Jean D. Verified A-1 Overhead Door Co. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They corrected any problems I had. They made sure everything was right."
Jennifer H. Verified A-1 Overhead Door Co. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They fixed the problem and it's still working just fine. I recall the price was pretty reasonable."
Jo A. Verified A-1 Overhead Door Co. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The man who came out was very helpful."
Joan F. Verified A-1 Overhead Door Co. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The person who comes out has always been very responsive and friendly."
Joan H. Verified A-1 Overhead Door Co. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They came out and fixed it. It was great. They cleaned it up and fixed the rollers. It works well now. "
Joe K. Verified A-1 Overhead Door Co. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The outstanding personalized service, the excellent follow-up and the excellent execution of the work"
Kathryn V. Verified A-1 Overhead Door Co. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Their immediate response"
Lila W. Verified A-1 Overhead Door Co. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were prompt as far as calling and arranging the visits for the installation. I liked the fellow who worked with us. He explained things thoroughly and did a good job."
Mary E. Verified A-1 Overhead Door Co. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were prompt and they did what they said they would do. They offered a good service. They arrived on time and they were very professional. They did what they needed to do correctly. "
Mary S. Verified A-1 Overhead Door Co. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They came when they were supposed to and they cleaned up afterwards."
Peggy H. Verified A-1 Overhead Door Co. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were prompt and they did the work."
Raeberta S. Verified A-1 Overhead Door Co. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They did a good job. I didn't have any problems with the work. They came right away and everything was neat when they left. It was over and done with when they said it would be. Everything works."
Thelma M. Verified A-1 Overhead Door Co. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Their customer service is very friendly and open. They responded very quickly and the men who came out to the house were very efficient. I was happy with them."
Roni R. Verified A-1 Overhead Door Co. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They came and did the job."
Louis M. Verified A-1 Overhead Door Co. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were prompt and they did great work. We were very pleased with the service."
Douglas H. Verified A-1 Overhead Door Co. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were informative and cooperative."
Rick H. Verified A-1 Overhead Door Co. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Everything was great. The customer service was awesome. The door looks awesome."
Margaret I. Verified A-1 Overhead Door Co. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I like the way they do business. They"
Karl B. Verified A-1 Overhead Door Co. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The prompt response"
Anne K. Verified A-1 Overhead Door Co. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were very helpful and they did a great job."
Debra W. Verified A-1 Overhead Door Co. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were prompt in returning my calls."
Joe F. Verified A-1 Overhead Door Co. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Quick service"
John K. Verified A-1 Overhead Door Co. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were great."
Lois V. Verified A-1 Overhead Door Co. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The 'mom and pop' aspect of the business, they were very nice to talk to."
Bill H. Verified A-1 Overhead Door Co. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Their promptness, the fact they came out quickly, the reasonable cost for repairing my garage door and they even called afterwards."
Sally H. Verified A-1 Overhead Door Co. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They showed up on time and did a good job."
Jeremy L. Verified A-1 Overhead Door Co. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I was very satisfied with the work they did."
Ron U. Verified A-1 Overhead Door Co. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The technicians were very good. They got the work done and did an excellent job. I had no problems getting a hold of them."
Sean P. Verified A-1 Overhead Door Co. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were pretty quick in their response."
Sally L. Verified A-1 Overhead Door Co. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The effectiveness and the pleasantness of the people"
Paul P. Verified A-1 Overhead Door Co. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They showed up when they said they would. I didn't have to wait."
Dorothy H. Verified A-1 Overhead Door Co. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were prompt and did an excellent job."
Joyce A. Verified A-1 Overhead Door Co. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They wasted no time. They knew exactly what to do and were very quick in doing so. I had a wonderful experience."
Shirley G. Verified A-1 Overhead Door Co. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I can't answer. I don't remember the last time."
Elen C. Verified A-1 Overhead Door Co. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were able to schedule my appointment quickly and arrived on time. "
William S. Verified A-1 Overhead Door Co. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They came right away, installed the doors and there were no problems."
Rick D. Verified A-1 Overhead Door Co. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The work and attention to detail"
Anita D. Verified A-1 Overhead Door Co. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I liked the woman who answered the phone. She gave me options to consider. I researched the options and decided to use them."
James C. Verified A-1 Overhead Door Co. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They got here when they were supposed to. They researched and resolved problems. They knew what they were doing."
Paul K. Verified A-1 Overhead Door Co. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They did what I wanted them to do."
Cliff S. Verified A-1 Overhead Door Co. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The guy was on time, courteous and made it work."
Paul G. Verified A-1 Overhead Door Co. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were prompt, had good communication and my garage door works well."
Ramona F. Verified A-1 Overhead Door Co. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were quick."
Jim U. Verified A-1 Overhead Door Co. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They treat me right and I'm satisfied."
Harold M. Verified A-1 Overhead Door Co. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The prompt service, it was good to have them here and gone."
Lorna S. Verified A-1 Overhead Door Co. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were dependable."
Linda T. Verified A-1 Overhead Door Co. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Their customer service"
Steve F. Verified A-1 Overhead Door Co. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The service was good."
Bob M. Verified A-1 Overhead Door Co. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They came out promptly and didn't leave a mess behind."
James R. Verified A-1 Overhead Door Co. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I like their service."
Don O. Verified A-1 Overhead Door Co. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They came out, fixed the problem and did the work quickly. I was very happy with them."
An T. Verified A-1 Overhead Door Co. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were prompt, courteous and they did clean work."
Norma B. Verified A-1 Overhead Door Co. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"It works. They were very careful when they inspected it. I'm satisfied with their service."
Jason S. Verified A-1 Overhead Door Co. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They came and got the job done and went away."
Louis Verified A-1 Overhead Door Co. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The quality of the service, their good technicians and the fact that they deliver."
Stephan W. Verified A-1 Overhead Door Co. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The personable service of the salesperson, he explained all the options and trade-offs."
Marge C. Verified A-1 Overhead Door Co. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Everything"
Joe R. Verified A-1 Overhead Door Co. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Professional and on time, they did good work."
Cam P. Verified A-1 Overhead Door Co. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I thought Adam did good customer service."
John N. Verified A-1 Overhead Door Co. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were prompt."
Daniel S. Verified A-1 Overhead Door Co. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Friendly service, reliable and dependable"
Phil Verified A-1 Overhead Door Co. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were prompt, did good work and cleaned after themselves."
Nancy D. Verified A-1 Overhead Door Co. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were efficient and knew what they were doing."
Gary E. Verified A-1 Overhead Door Co. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were fast, efficient and everything was fine."
Blair H. Verified A-1 Overhead Door Co. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"That they fixed the door"
Veronica G. Verified A-1 Overhead Door Co. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were so personable and nice."
Connie O. Verified A-1 Overhead Door Co. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I liked the way we were treated and the way the door works."
Joe W. Verified A-1 Overhead Door Co. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They handle it pretty well."
Jeff M. Verified A-1 Overhead Door Co. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Their price and their work"
Ken M. Verified A-1 Overhead Door Co. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They did a very good job. They cleaned up after themselves and the door is working really well."
Joe H. Verified A-1 Overhead Door Co. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Their workers were efficient, did what they were supposed to do and we haven't had any problems."
Shelly C. Verified A-1 Overhead Door Co. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They came and got the job done."
Denise S. Verified A-1 Overhead Door Co. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They came out to adjust our door. They were timely and really helpful. They did more than what we asked for and programmed the door opener."
Peter K. Verified A-1 Overhead Door Co. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"He did a good job. He knew what he was doing and programmed my garage door."
Verna B. Verified A-1 Overhead Door Co. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"It's been working really well."
Jim C. Verified A-1 Overhead Door Co. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I called up, scheduled for them to come in and repair it and it's working fine. They did a good job."
Curt Y. Verified A-1 Overhead Door Co. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were prompt."
Sue A. Verified A-1 Overhead Door Co. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I liked the door."
Carole R. Verified A-1 Overhead Door Co. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were easy to talk to, prompt and did the job right."
Mary D. Verified A-1 Overhead Door Co. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The gentleman who came was prompt, very thorough and did his job quickly and what needed to be done. I was extremely pleased and had no problems."
Linda G. Verified A-1 Overhead Door Co. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were prompt getting here. They came as soon as I called them."
Allen M. Verified A-1 Overhead Door Co. Customer Name
Q1:
Q2:Yes
Q3 & Q4:
"We got good service. We were happy with them. "
"They took the old garage door away. We were happy with the quality of the new doors."Dan C. Verified A-1 Overhead Door Co. Customer Name
Q1:
Q2:Yes
Q3 & Q4:
"Good quality for the price"
"They showed up on time, and they did the work quickly."Dennis B. Verified A-1 Overhead Door Co. Customer Name
Q1:
Q2:Yes
Q3 & Q4:
"As a homeowner in the Monterey Bay area, it's significantly difficult to get contractors to come out to your house. Frank from A-1 Overhead Door Co. was fabulous and was spot on. His estimate for the job ended up to the very penny. Also, since then, we've just had good performance from the product. We couldn't be happier."
"The product performs as advertised. They were unparalleled in all aspects."Joe R. Verified A-1 Overhead Door Co. Customer Name
Q1:
Q2:Yes
Q3 & Q4:
"They do their job really well. They are fast, and they really try as much as possible to keep the work at a reasonable price."
"They were very considerate of keeping the price low, and the staff worked quickly."John B. Verified A-1 Overhead Door Co. Customer Name
Q1:
Q2:Yes
Q3 & Q4:
"They do good work."
"They fixed the problems without any glitches."Michael S. Verified A-1 Overhead Door Co. Customer Name
Q1:
Q2:Yes
Q3 & Q4:
"They did a fine job."
"They were on time and quick."Betty M. Verified A-1 Overhead Door Co. Customer Name
Q1:
Q2:Yes
Q3 & Q4:
"They are okay to deal with and very helpful."
"The service that they did on the door was great."Calvin C. Verified A-1 Overhead Door Co. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The fact that the door operated for a long time without having to be worked on, when it was worked on, the two men who came out were pleasant and efficient. They did exactly what my husband wanted them to do. "
Cathryn C. Verified A-1 Overhead Door Co. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They fixed what I complained about and they did a good job."
Paul N. Verified A-1 Overhead Door Co. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"In addition to performing the service that I needed, they noticed that the hinges on my door were improperly installed. They fixed them for free."
Yvette R. Verified A-1 Overhead Door Co. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"It was a good service. They fixed my garage door."
Patrick C. Verified A-1 Overhead Door Co. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were quick and efficient."
Phyliss E. Verified A-1 Overhead Door Co. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I like the way they respond and what they do."
Rich L. Verified A-1 Overhead Door Co. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They take care of business, and they don"
Bill T. Verified A-1 Overhead Door Co. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The service was good and the price was okay."
Brad P. Verified A-1 Overhead Door Co. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were no-nonsense type of people and very informative. They came in and got the job done."
Chip S. Verified A-1 Overhead Door Co. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"We were very happy with them. They explained things and did a good job."
Chris L. Verified A-1 Overhead Door Co. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were very knowledgeable and informative."
Esther R. Verified A-1 Overhead Door Co. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They did a very good job. They seemed very polite."
Kate N. Verified A-1 Overhead Door Co. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I liked their customer service. They just came out and did what they needed to do. They did what they said they were going to do and did it well."
Ronald B. Verified A-1 Overhead Door Co. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I liked the way they installed it and their confidence. They are really good. They did a really good job. I am satisfied with the job."
Al H. Verified A-1 Overhead Door Co. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"He was very efficient and knew what he was doing."
Jeff R. Verified A-1 Overhead Door Co. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Price and professionalism"
Steve S. Verified A-1 Overhead Door Co. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were knowledgeable and did the job well. I was satisfied."
Richard W. Verified A-1 Overhead Door Co. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They came out when they said they would and did what they said they were going to do."
Barbara C. Verified A-1 Overhead Door Co. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I recall using their services twice. The last time, the young man who installed the overhead took a lot of time explaining and was very professional."
Jim R. Verified A-1 Overhead Door Co. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They knew what they were doing and were very friendly."
Barbara R. Verified A-1 Overhead Door Co. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were prompt and efficient."
Heather P. Verified A-1 Overhead Door Co. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were thorough and quick. I was very happy with them."
Allen R. Verified A-1 Overhead Door Co. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were prompt and efficient."
Erin M. Verified A-1 Overhead Door Co. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Their customer service"
Glenn C. Verified A-1 Overhead Door Co. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were prompt, efficient, upfront and honest."
Peggy S. Verified A-1 Overhead Door Co. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Their prices are good and they show up and do the job on time."
Bill L. Verified A-1 Overhead Door Co. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were always on time. They were here when they said they were going to be here. "
Jack M. Verified A-1 Overhead Door Co. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I liked the service."
Sean L. Verified A-1 Overhead Door Co. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were very prompt and got back to me really quickly after I called."
Callie C. Verified A-1 Overhead Door Co. Customer Name
Q1:
Q2:Yes
Q3 & Q4:
"To use them"
"Their good service"Emma V. Verified A-1 Overhead Door Co. Customer Name
Q1:
Q2:Yes
Q3 & Q4:
"I would recommend them. They are a good company."
"The crew who came to our house was nice. "Cheryl S. Verified A-1 Overhead Door Co. Customer Name
Q1:
Q2:Yes
Q3 & Q4:
"They did a good job. They did fine."
"They were quick at fixing the door. "Adam B. Verified A-1 Overhead Door Co. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were very professional and the product they used was good. They were friendly."
Andy W. Verified A-1 Overhead Door Co. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They worked with my home warranty, so they were easy."
Arne T. Verified A-1 Overhead Door Co. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were on time."
Bonita M. Verified A-1 Overhead Door Co. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were very friendly, courteous, and nice."
Darlene A. Verified A-1 Overhead Door Co. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I have no idea. I had a problem with the door, but they fixed it."
Steve L. Verified A-1 Overhead Door Co. Customer Name
Q1:
Q2:No
Q3 & Q4:"The actual product is fantastic."
Barry H. Verified A-1 Overhead Door Co. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were able to solve the problem."
Bernie I. Verified A-1 Overhead Door Co. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They stayed with the problem until they solved it."
Dolores H. Verified A-1 Overhead Door Co. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They come out right away. I've been using them for thirty or forty years."
John W. Verified A-1 Overhead Door Co. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I was totally satisfied. It is hard for me to remember anything specific."
Robert P. Verified A-1 Overhead Door Co. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Fixing the problem satisfactorily"
David K. Verified A-1 Overhead Door Co. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were prompt and did a good overall installation."
Bob K. Verified A-1 Overhead Door Co. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The end result looks good."
Arthur C. Verified A-1 Overhead Door Co. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I liked the design of the door."
Carl B. Verified A-1 Overhead Door Co. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They came out and did the job right."
Marie L. Verified A-1 Overhead Door Co. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They show up when they're supposed to, which I like."
Bob N. Verified A-1 Overhead Door Co. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I liked talking with the lady who owns the place, Claire. She was very helpful. The installers were very good. They were very prompt, professional, knew what they were doing and the door works well."
Bill H. Verified A-1 Overhead Door Co. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were prompt."
Dick R. Verified A-1 Overhead Door Co. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Dependable"
Mimi K. Verified A-1 Overhead Door Co. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were prompt, neat, and clean."
Paul H. Verified A-1 Overhead Door Co. Customer Name
Q1:
Q2:No
Q3 & Q4:"They came out pretty quickly and they were very friendly."
Julie K. Verified A-1 Overhead Door Co. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The service was good."
Harris M. Verified A-1 Overhead Door Co. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were quick to respond when I called them. They also seemed to be very thorough."
Donna N. Verified A-1 Overhead Door Co. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I like the owners of A-1. They were very caring and interested in doing the job for us, so I was happy with that."
Tracy S. Verified A-1 Overhead Door Co. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They have reliable service."
Pauline H. Verified A-1 Overhead Door Co. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They came promptly."
Betty A. Verified A-1 Overhead Door Co. Customer Name
Q1:
Q2:No
Q3 & Q4:"I don't have anything to say about that."
Warren P. Verified A-1 Overhead Door Co. Customer Name
Q1:
Q2:No
Q3 & Q4:"Nothing"
