A-1 Guaranteed Heating & Air, Inc.

A-1 Guaranteed Heating & Air, Inc.: Average 9.3 out of 10 based on 151 unique customer surveys of these open ended questions.

Customer Name

First name and last initial used to protect the privacy of the customer.

Verified Customer Name

Confidential surveys were conducted by telephone so that the customers' identity and actual purchase were confirmed.

Survey Question: On a scale of 1 to 10 how satisfied were you with the quality you received?

Customer Satisfaction Rating

Survey Question: If you need this product or service in the future, would you use this company again?

Customer's Intent to Return

Q3 & Q4

Survey Question: When you think about this company, what would you like to tell other consumers? What did you like best about this company?

Verbatim Customer Survey Response Based on Last Purchase Experience

A.S. Verified A-1 Guaranteed Heating & Air, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were efficient. The guy they sent out was excellent. He was right on time. They came in and did the job professionally."

David A. Verified A-1 Guaranteed Heating & Air, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They are very professional and personable. They are organized, and their uniforms are clean. I was pretty happy with everything."

Douglas M. Verified A-1 Guaranteed Heating & Air, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I thought the work was of high quality. Those who came out were able to correct what needed to be corrected without delay. Their response was immediate. When the original work didn't pass inspection, they were out here within two days. It was wonderful. I was very pleased and very impressed."

Elaine B. Verified A-1 Guaranteed Heating & Air, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were really professional with everything. They were nice guys."

Elizabeth H. Verified A-1 Guaranteed Heating & Air, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Their customer service, they were resolution oriented when trying to solve problems, as well as doing it very quickly."

Howard M. Verified A-1 Guaranteed Heating & Air, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They arrived on time, they did a good job, and they cleaned up their work place. They did all of the paperwork that was supposed to be done."

John K. Verified A-1 Guaranteed Heating & Air, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Quick service, and from what I could see, the people knew what they were doing. So far, it has been working fine."

Ken B. Verified A-1 Guaranteed Heating & Air, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They did everything they said they would do. Their follow-through was excellent."

Linda E. Verified A-1 Guaranteed Heating & Air, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They took the time to explain, they were very through, and they had great follow-up. It was just a pleasurable experience."

M.A. Verified A-1 Guaranteed Heating & Air, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Their quick service and quick response."

Nancy C. Verified A-1 Guaranteed Heating & Air, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were polite, nice, and honest when they called me. They did a great job."

Robert B. Verified A-1 Guaranteed Heating & Air, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I liked their attitudes and their skills."

S.D. Verified A-1 Guaranteed Heating & Air, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were okay. Everything is all right with my heater and air conditioner. They did everything a year ago, and it is still okay."

Theresa G. Verified A-1 Guaranteed Heating & Air, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Courtesy, and they got the job done. They did it right."

Thomas G. Verified A-1 Guaranteed Heating & Air, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"There were a bunch of things. They were on time, and they did a good job. Things are working fine with the heating system. Before they came out, they gave me estimates and talked about what was wrong with my system. They did a video of it. They were very helpful."

U.D. Verified A-1 Guaranteed Heating & Air, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Fast service, friendly, and affordable."

Veronica F. Verified A-1 Guaranteed Heating & Air, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were clean, quick, efficient, and thorough."

April R. Verified A-1 Guaranteed Heating & Air, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I got a number of quotes, but I thought they were the most thorough and attentive. They took the time to answer all of my questions."

Barbara D. Verified A-1 Guaranteed Heating & Air, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were very efficient. They got the job done quickly and when they said they would."

Danny T. Verified A-1 Guaranteed Heating & Air, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"The guy did everything he said he would do. I conversed with him a lot while he was working. He explained things and really seemed to know what he was doing."

Earl W. Verified A-1 Guaranteed Heating & Air, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They fixed our heater. They were quick, knowledgeable and they carefully explained everything to my father who is elderly. They didn't have to come back out because they did it right the first time."

Harold R. Verified A-1 Guaranteed Heating & Air, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were efficient and professional. They didn't look like a bunch of guys that you wouldn't want in your house. The work was done correctly. They did everything exactly as we had asked."

Janice E. Verified A-1 Guaranteed Heating & Air, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They came in and did the job. They were very polite and they seemed to work fast. They answered all of our questions."

Jefferson G. Verified A-1 Guaranteed Heating & Air, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"The fast response, and they did a good job."

Jeni F. Verified A-1 Guaranteed Heating & Air, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were professional and on time. The salesman answered all of my questions. I felt safe with them in my house. They are a great company."

John A. Verified A-1 Guaranteed Heating & Air, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Their involvement with us, they followed up and called to see if we were happy with the new unit. They made sure that they answered all of our questions. They were very personable and professional."

K.S. Verified A-1 Guaranteed Heating & Air, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Everything was good. They put in a new air conditioner and it's working well. They were on time, courteous and professional."

Kyle H. Verified A-1 Guaranteed Heating & Air, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Everything, they were on time, neat, clean and they did a great job. The price was reasonable and exactly as they quoted it."

Lorraine F. Verified A-1 Guaranteed Heating & Air, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They came in and did the work. They were clean and tidy."

Loyd L. Verified A-1 Guaranteed Heating & Air, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They showed up when they said they would. I liked that I was able to talk to the people who could make a decision. Given the state of the industry, they were very exceptional. All the things I looked for were spot on."

Mary K. Verified A-1 Guaranteed Heating & Air, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They showed up on time, did what they said they were going to do, and cleaned up after themselves."

Michael W. Verified A-1 Guaranteed Heating & Air, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They gave me a lot of different options. They were honest about what they could do at what price we were going to pay. They were willing to work with us to get our needs met. They weren't pushy. Their prices were competitive."

Reginald O. Verified A-1 Guaranteed Heating & Air, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"The cost was reasonable. The person who came out and did the estimate was professional. The people who did the installation worked hard and they were courteous and mannerly. They did an excellent job. I've had no problems."

Richard L. Verified A-1 Guaranteed Heating & Air, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They knew what they were doing. We have a couple of homes and we've used them several times. They have always been excellent."

Sandy P. Verified A-1 Guaranteed Heating & Air, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were very kind. I felt like I could trust them. I've already referred two people to them."

Bud A. Verified A-1 Guaranteed Heating & Air, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were very straightforward and honest."

Arvind A. Verified A-1 Guaranteed Heating & Air, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were friendly, timely, and took good care of their work area."

Al A. Verified A-1 Guaranteed Heating & Air, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Greg is one of the best technicians out there. If he says he'll be there and open the door at ten, he'll be there."

Kathy A. Verified A-1 Guaranteed Heating & Air, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"We liked everything. They were prompt, courteous, and they stood behind their work."

Aaron B. Verified A-1 Guaranteed Heating & Air, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They did what they said they were going to do. They took care of what we needed when we called."

George B. Verified A-1 Guaranteed Heating & Air, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"It was the best work I have ever seen. I was in the Navy twenty-five years, and in eight hours, they did more work than others would do in two or three days. They did a beautiful job. They came in and had their plans laid out."

Al B. Verified A-1 Guaranteed Heating & Air, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were right on the job, and they stood by their word."

Bertell B. Verified A-1 Guaranteed Heating & Air, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I have a service contract with them, and they do what they say they'll do."

Darrin B. Verified A-1 Guaranteed Heating & Air, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They did the job, they stayed late, and they persevered."

Debbie B. Verified A-1 Guaranteed Heating & Air, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Their communication, quality of work, and the neatness of the whole job was great. They kept their word. When I had a problem, they were very prompt to fix it. They were very friendly and professional."

Joe B. Verified A-1 Guaranteed Heating & Air, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were prompt, they did a good job, and they cleaned up after themselves. They answered any questions we had."

Susan B. Verified A-1 Guaranteed Heating & Air, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were efficient, on time, and they finished the job in a timely manner. They answered any questions I had. I'd recommend them to anyone."

John C. Verified A-1 Guaranteed Heating & Air, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were very efficient and personable."

Carol C. Verified A-1 Guaranteed Heating & Air, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were quick, clean, and their work was checked out thoroughly. When they came back to fix a problem, they were very prompt."

Haley C. Verified A-1 Guaranteed Heating & Air, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were functional, very clean, and respectful."

Edna D. Verified A-1 Guaranteed Heating & Air, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"The price was really good, and the service was great. Bob was a really nice guy."

Richard D. Verified A-1 Guaranteed Heating & Air, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They knew their job and business. They were efficient and clean. They answered all of my questions."

Charles F. Verified A-1 Guaranteed Heating & Air, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were reasonable, and the job was easy for them to install."

Jimbo F. Verified A-1 Guaranteed Heating & Air, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were friendly and competent."

Linda F. Verified A-1 Guaranteed Heating & Air, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They knew what they were doing. I'd recommend them to all my friends."

Anita G. Verified A-1 Guaranteed Heating & Air, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They answered my questions, and they were knowledgable. When I had a problem, they were very prompt to fix it, good customer service."

Jefferson G. Verified A-1 Guaranteed Heating & Air, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were very flexible when it came to the appointments."

Thomas G. Verified A-1 Guaranteed Heating & Air, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They have good quality and good service."

Jose G. Verified A-1 Guaranteed Heating & Air, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were prompt, quick, and really friendly."

Roger H. Verified A-1 Guaranteed Heating & Air, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They seemed very knowledgable and nice. The price was reasonable."

George H. Verified A-1 Guaranteed Heating & Air, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were very professional, on time, and quick to fix any problems."

Amy H. Verified A-1 Guaranteed Heating & Air, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were clean and friendly."

Vernon H. Verified A-1 Guaranteed Heating & Air, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They knew what they were doing."

Gladys H. Verified A-1 Guaranteed Heating & Air, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were really nice and showed me everything, so I would know how to work everything."

Sue J. Verified A-1 Guaranteed Heating & Air, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"We liked the fact they were a family owned business. There was a very young individual who was respectful, courteous, and fun."

Mike J. Verified A-1 Guaranteed Heating & Air, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were professional and on time. We were totally happy with everything."

Jimmy J. Verified A-1 Guaranteed Heating & Air, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"It really heats the house. The furnace they installed is really efficient with keeping the house warm and it saves us money."

Ed K. Verified A-1 Guaranteed Heating & Air, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"The Hiteshews are honest and wonderful people."

Ron K. Verified A-1 Guaranteed Heating & Air, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were very courteous and professional. They worked with us on pricing. They knew what they were doing."

Yvonne L. Verified A-1 Guaranteed Heating & Air, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were very professional and stuck with the job until they were finished. I thought they did an excellent job."

Gerald L. Verified A-1 Guaranteed Heating & Air, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were courteous and clean. When I had a problem with my unit, they came out and took care of it. I liked everything about them."

Paul L. Verified A-1 Guaranteed Heating & Air, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were recommended to me by a friend. They did a good job."

John M. Verified A-1 Guaranteed Heating & Air, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"The technician was super. I was very happy with the outcome."

Mike M. Verified A-1 Guaranteed Heating & Air, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were prompt, and they knew what they were doing."

Chuck M. Verified A-1 Guaranteed Heating & Air, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They did everything they said they would. The clean-up was very good. Being a contractor for many years, this aspect was very important to me."

Doral M. Verified A-1 Guaranteed Heating & Air, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They came in and did their work quickly and professionally. They did the maintenance quickly as well. They are an all around good company."

George M. Verified A-1 Guaranteed Heating & Air, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I have heat in my house now. The people were great, and everything went well."

Tim M. Verified A-1 Guaranteed Heating & Air, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were neat and courteous. They explained what they were going to do and did exactly that. It all went smoothly, and we have recommended them to all our friends."

Doug N. Verified A-1 Guaranteed Heating & Air, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They meet their commitments and do what they say."

Bart N. Verified A-1 Guaranteed Heating & Air, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I use them for yearly maintenance on my unit. I like the fact that they are a family oriented business. They do a good job."

David N. Verified A-1 Guaranteed Heating & Air, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were very courteous, and they came right out when I needed them to."

Dorothy P. Verified A-1 Guaranteed Heating & Air, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were on time, very knowledgeable about what they had to do, and very accommodating. They did a very good job."

Linda P. Verified A-1 Guaranteed Heating & Air, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"It is working well."

Bill Q. Verified A-1 Guaranteed Heating & Air, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were very thorough. They were the cheapest bid out of the three we looked at. The guys explained everything well. They completed the entire job in a day and a half. They used Trane equipment which is a very good company. I will definitely call them again if I need to."

Melvin R. Verified A-1 Guaranteed Heating & Air, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"The guys that came out were courteous and quick."

Ann S. Verified A-1 Guaranteed Heating & Air, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were very courteous, and they came when they said they would. They were quick to do the installation."

Nola S. Verified A-1 Guaranteed Heating & Air, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They offered me a lot of options when it came time to pick out the units. They installed it within a timely manner."

Margaret S. Verified A-1 Guaranteed Heating & Air, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"The technician was good. He got the job done."

Leon S. Verified A-1 Guaranteed Heating & Air, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I liked that they were fair."

Feliciadad T. Verified A-1 Guaranteed Heating & Air, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were fast and efficient."

Diana V. Verified A-1 Guaranteed Heating & Air, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were able to finally figure out that the five year old system I had was installed incorrectly. They fixed the problem in a very timely manner, since my seventy-two year old mother is sick and needed the heat. They were prompt, clean, and once they figured out the problem, it was smooth sailing."

Malcolm W. Verified A-1 Guaranteed Heating & Air, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were very efficient and followed up on everything."

Ron Y. Verified A-1 Guaranteed Heating & Air, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were very professional."

Anna B. Verified A-1 Guaranteed Heating & Air, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"I needed it. They came out and did it. I was happy to get some heat. I was pretty happy with them."

H.C. Verified A-1 Guaranteed Heating & Air, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They are professional installers. They are great, and they bring a lot of helpful information with them too."

Nathan P. Verified A-1 Guaranteed Heating & Air, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They were constantly wanting to make sure things were done right and to my satisfaction."

Paula H. Verified A-1 Guaranteed Heating & Air, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They worked very quickly, they stayed late, and they made sure they got everything done in a timely manner."

Sydney Y. Verified A-1 Guaranteed Heating & Air, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"It was professional. They did a good job."

Joe A. Verified A-1 Guaranteed Heating & Air, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They were very polite, considerate and they did a nice job. I have no complaints."

Lois D. Verified A-1 Guaranteed Heating & Air, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"The workers they sent were very good. They were very polite and they did good work."

Olive B. Verified A-1 Guaranteed Heating & Air, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"I liked the accuracy of the work. They showed up on time, did the job and left everything clean and neat."

Robert T. Verified A-1 Guaranteed Heating & Air, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"We had an old furnace that was still good but didn't fit. He took three hours to custom fit it for us. He did a great job. He was on time and quick. We were satisfied. What more can I say?"

Ruby P. Verified A-1 Guaranteed Heating & Air, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They came out on time and cleaned up well. Overall, I was very happy with them."

Steve S. Verified A-1 Guaranteed Heating & Air, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"That they stated they were going to stand behind their work and the product."

Amin A. Verified A-1 Guaranteed Heating & Air, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"I set up the appointment, they came out, and we purchased the product. Since they installed it, my parents have been using it everyday."

Sue A. Verified A-1 Guaranteed Heating & Air, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They were on time, courteous, and they did a really good job."

Simone C. Verified A-1 Guaranteed Heating & Air, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"Their responsiveness was great."

Marge C. Verified A-1 Guaranteed Heating & Air, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They were in and out and cleaned up after themselves."

Bob D. Verified A-1 Guaranteed Heating & Air, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They are very good at what they do."

Marta G. Verified A-1 Guaranteed Heating & Air, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"The overall job was great in every aspect."

William G. Verified A-1 Guaranteed Heating & Air, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They carry a good product. They have good customer service."

Steven H. Verified A-1 Guaranteed Heating & Air, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"The servicemen were very friendly and clean. We were really happy with the end result. When there was a problem, they came out on a Friday night to fix it."

Duane J. Verified A-1 Guaranteed Heating & Air, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They were very thorough, they explained everything, and they were very knowledgable."

Erik J. Verified A-1 Guaranteed Heating & Air, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They have just been really responsive."

Ken L. Verified A-1 Guaranteed Heating & Air, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They were neat, and they took everything that needed to be taken away."

Robert M. Verified A-1 Guaranteed Heating & Air, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They were very fast and courteous. It was a very enlightening experience. I trust that they will do a good job the next time I need them."

Warlito M. Verified A-1 Guaranteed Heating & Air, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They were friendly and easy to talk to. They did an excellent job."

Leroy P. Verified A-1 Guaranteed Heating & Air, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"I made an appointment, and they were timely in completing the job."

Joaquin R. Verified A-1 Guaranteed Heating & Air, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"Everything was explained to me in simple terms. They were on time."

Connie T. Verified A-1 Guaranteed Heating & Air, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"I would say they had no nonsense."

Tina V. Verified A-1 Guaranteed Heating & Air, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They did good work."

James W. Verified A-1 Guaranteed Heating & Air, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"We needed a new heater, so they installed a new heater, with no problems."

John B. Verified A-1 Guaranteed Heating & Air, Inc. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"The high quality of the furnace and the speed with which they installed it."

Nina S. Verified A-1 Guaranteed Heating & Air, Inc. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They were fast."

Betty B. Verified A-1 Guaranteed Heating & Air, Inc. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They were very responsive to calls. I didn't have to wait long for the installation, and they knew what they were doing."

Joe B. Verified A-1 Guaranteed Heating & Air, Inc. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They came promptly, and the work went fairly quickly. They made a suggestion which we actually went with."

Mike C. Verified A-1 Guaranteed Heating & Air, Inc. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"I knew what they were doing the entire time. They didn't hide anything from me."

Lisa F. Verified A-1 Guaranteed Heating & Air, Inc. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They meant what they said when it came to customer satisfaction."

Everette G. Verified A-1 Guaranteed Heating & Air, Inc. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They were efficient and very organized."

Roy H. Verified A-1 Guaranteed Heating & Air, Inc. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They were efficient, inexpensive, and offered good quality."

Allen H. Verified A-1 Guaranteed Heating & Air, Inc. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"I can't think of anything."

William K. Verified A-1 Guaranteed Heating & Air, Inc. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They were down to earth. I could talk with them, and they were not stubborn like other contractors. Also, Richard gave me a good deal."

Frank K. Verified A-1 Guaranteed Heating & Air, Inc. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They were really easy to talk to."

Wai-Ching K. Verified A-1 Guaranteed Heating & Air, Inc. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They were polite and professional."

Linda L. Verified A-1 Guaranteed Heating & Air, Inc. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"When they did the installation, they seemed to know what they were doing."

Robert M. Verified A-1 Guaranteed Heating & Air, Inc. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"I don't know."

Wyla O. Verified A-1 Guaranteed Heating & Air, Inc. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They got in and got the job done. It did not take them too long. I had no problems with them."

Jimmy P. Verified A-1 Guaranteed Heating & Air, Inc. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"The did a nice and clean work."

Sharon P. Verified A-1 Guaranteed Heating & Air, Inc. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They come out right away."

James V. Verified A-1 Guaranteed Heating & Air, Inc. Customer Name

Q1:8 out of 10

Q2:No

Q3 & Q4:"They did a fairly good job."

S.A. Verified A-1 Guaranteed Heating & Air, Inc. Customer Name

Q1:7 out of 10

Q2:Yes

Q3 & Q4:"They have a pretty quick response time."

David A. Verified A-1 Guaranteed Heating & Air, Inc. Customer Name

Q1:7 out of 10

Q2:Yes

Q3 & Q4:"They were very quick and efficient."

Joseph D. Verified A-1 Guaranteed Heating & Air, Inc. Customer Name

Q1:7 out of 10

Q2:Yes

Q3 & Q4:"They were informative, and they answered all of my questions."

Jodi G. Verified A-1 Guaranteed Heating & Air, Inc. Customer Name

Q1:7 out of 10

Q2:Yes

Q3 & Q4:"They got the job done right."

Kurt H. Verified A-1 Guaranteed Heating & Air, Inc. Customer Name

Q1:7 out of 10

Q2:Yes

Q3 & Q4:"I'm a personal friend of the owner. Everything is great."

Bill T. Verified A-1 Guaranteed Heating & Air, Inc. Customer Name

Q1:7 out of 10

Q2:Yes

Q3 & Q4:"They were quite professional with what they did."

Georgia X. Verified A-1 Guaranteed Heating & Air, Inc. Customer Name

Q1:7 out of 10

Q2:Yes

Q3 & Q4:"They got our heater in. When we had a problem with one of the pipes, they were quick to fix the issue."

Quinton A. Verified A-1 Guaranteed Heating & Air, Inc. Customer Name

Q1:6 out of 10

Q2:Yes

Q3 & Q4:"After the inspection, we called them, and they came back promptly. They were very courteous when they arrived. I got the feeling that they wanted to do the job right, that they cared about doing it right."

Don T. Verified A-1 Guaranteed Heating & Air, Inc. Customer Name

Q1:5 out of 10

Q2:No

Q3 & Q4:"Nothing."

Ralph C. Verified A-1 Guaranteed Heating & Air, Inc. Customer Name

Q1:5 out of 10

Q2:Yes

Q3 & Q4:"They were prompt, courteous, and helpful."

Chris R. Verified A-1 Guaranteed Heating & Air, Inc. Customer Name

Q1:1 out of 10

Q2:No

Q3 & Q4:"They were fast, and I appreciated that."

A-1 Guaranteed Heating & Air, Inc.

Company Philosophy

Comparative Summary

Frequently Asked Questions

Map

Industry Info

Customer Satisfaction

Company Credentials

Customer Loyalty

Diamond Certified Qualification

Verbatim Survey Responses From Only Verified Customers

Diamond Certified^® Video Profile

Company Capabilities Table

Photo & Video Gallery

Survey Responses For