Independently Rated Highest in Quality
S e v e n t h                              Consecutive Year        
Originally Earned:
January 2008
We declare that A-1 Guaranteed Heating & Air, Inc. HAS QUALIFIED for and continues to meet the Ongoing Research and Rating Requirements for Diamond Certified® status.
Certificate #1249
(877) 312-3528
(707) 670-3950
1768 Broadway Street
Vallejo, CA 94589

A-1 Guaranteed Heating & Air, Inc. is a family-owned and operated HVAC (heating, ventilating and air conditioning) business that serves residential and commercial clients in Solano and Contra Costa Counties. The company installs, replaces, repairs and maintains a wide variety of HVAC systems, including furnaces, evaporator coils, compressors, vents and ducts. A-1 Guaranteed has also recently partnered with EnergyUpgradeCA to increase its customers’ overall energy efficiency and achieve even greater savings by upgrading their homes.

Owners Richard and Krissy Hiteshew established A-1 Guaranteed Heating & Air more than 18 years ago, and they’ve since expanded to serve thousands of Bay Area customers. The company’s efforts have also translated to community recognition—it’s received nine awards for “Best HVAC Company in Solano” from the Vallejo Times Herald, the “Spirit of Solano” award and KRON 4’s coveted “Best of the Bay” award for four years.

A-1 Guaranteed Heating & Air is an independent dealer of Trane HVAC systems and one of the brand’s certified “Comfort Specialists.” The company also offers a “Guaranteed Universal Savings Agreement” that utilizes more than 35 procedures to tune HVAC systems for maximum efficiency.

Company Philosophy

“We’re honest and upfront with our customers, and we make sure they get exactly what we promise. We’re confident in our work, and we’re able to offer guarantees that assure our systems will perform to our customers’ complete satisfaction. If there’s ever a problem, we’ll do everything we can to make it right, whether that means removing a system or completely refunding an investment. The happiness and comfort of our clients is the most important aspect of our business.”

Serving all of Solano, Contra Costa, Alameda, Napa and Sonoma Counties including Santa Rosa, Richmond, Calistoga and Oakland.

Air Conditioning & Heating
Indoor Air Quality
Commercial & Residential Sales, Installation & Service
Home Energy Audits
Green Building & Remodeling

Carrier and York
Trane
Trane

Comparative Summary

Customer service is so important to A-1 Guaranteed Heating and Air, Inc., says vice president Krissy Hiteshew, that most of its business comes from referrals. The family-run HVAC (heating, ventilating and air conditioning) contractor operates under the golden role of customer service: Treat people as you’d like to be treated. The company believes in doing “whatever we can to make...

Frequently Asked Questions

Q: Will you save me money over the long term?
A: "If you own any HVAC product that’s at least 10 years old, it’s not running as efficiently as it could. A newer, more efficient unit could definitely save you money. For example, if your current unit is operating at lower than 10....
Q: Can you help with allergy control?
A: "A lot of new furnaces and air conditioners have filters that actually clean the air and can help prevent an allergy or asthma flare-up in the home."
Q: Are your estimates free?
A: "Yes."

Map

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Industry Info

With HVAC services, poor quality work isn’t just a nuisance—it’s potentially dangerous.
There are many reasons to hire licensed HVAC technicians to install or repair your heating or air conditioning systems. You’ll get better-quality work that lasts longer and, most likely, saves you money on energy bills. However, it’s...
Findings based on statistically reliable research from 176 surveys

Customer Satisfaction

Survey Question: On a scale of 1 to 10 how satisfied were you with the quality you received?
Chart.

Company Credentials

Workers Compensation
Liability Insurance
License Verification
Business Practices
Current Complaint File

Customer Loyalty

Survey Question: If you needed this product or service in the future, would you use this company again?
Chart.
98%
n = 176

Diamond Certified Qualification

Based on 176 customer surveys, we declare
A-1 Guaranteed Heating & Air, Inc.
has passed all rating steps and has earned
The Diamond Certified Award
No. 1249
Continuously qualified since January 2008.
David Pak
Director of Ratings Research
American Ratings Corporation

Verbatim Survey Responses From Only Verified Customers

Barbera L. Verified Customer Name
"I like that I can get an appointment fairly quickly and that they are not pushy about anything. I like them so much that I keep calling them. I have used them three times. Their work is very thorough, which is important. "
Research conducted by American Ratings Corporation. Ratings Methodology

Diamond Certified® Video Profile

See video

Company Capabilities Table

A-1 Guaranteed Heating & Air, Inc.
1768 Broadway Street
Vallejo, CA 94589
(877) 312-3528
(707) 670-3950
(925) 388-6984
(707) 649-2701 fax
DCID8884212473
DCID7076450734
DCID9256098800

Mon - Sat: 8am - 5pm

Serving all of Solano, Contra Costa, Alameda, Napa and Sonoma Counties including Santa Rosa, Richmond, Calistoga and Oakland.

Krissy Hiteshew, Vice President
15
22
Bay Area Certified Green Business, Certified Recycler, Energy Upgrade Participating Contractor, Nate Certified Trane Comfort Specialist
719381
Liability Insurance, Workers' Compensation
American Canyon Chamber of Commerce, Better Business Bureau members, Electric Gas Industry Association, Safety Services Company, State of California Chamber of Commerce, Vallejo Chamber of Commerce
Krissy Hiteshew, Vice President
Best HVAC Company 8 years (Vallejo Times Herald), Best of the Bay (San Francisco Examiner/KRON 4) for 3 years, Talk of the Town for 3 years
1996
Air Conditioning and Heating, Indoor Air Quality, Commercial and Residential, Sales, Installation and Service
Carrier and York, Trane
residential & commerical
100% Money-Back Guarantee
Variety of financing options and companies are available.

Photo & Video Gallery

Survey Responses For

A-1 Guaranteed Heating & Air, Inc.

A-1 Guaranteed Heating & Air, Inc.: Average 9.3 out of 10 based on 176 unique customer surveys of customer satisfaction.
Barbera L. Verified A-1 Guaranteed Heating & Air, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They are courteous, thorough, and professional. They give options on their estimates and make suggestions if you ask for them or their opinion. They are not pushy. There is no pressure at all. They are very helpful and informative."

"I like that I can get an appointment fairly quickly and that they are not pushy about anything. I like them so much that I keep calling them. I have used them three times. Their work is very thorough, which is important. "

Chris N. Verified A-1 Guaranteed Heating & Air, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They are nice people and very competent. I have never had a problem with them. I use them regularly, year after year. I would tell others to give A-1 the opportunity, and use them at least once. They'll probably like their quality of service. "

"They come out twice a year to do maintenance check-ups and make sure everything is in great shape for the coming season. They are very reliable and responsive. When I needed them, they came right away and they stood by their work and what they sell. I've been very pleased with how they do business. They are honest and pleasant every time, very professional. "

Christine J. Verified A-1 Guaranteed Heating & Air, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I really trust them and have used them before, so I know just who to call when anything goes wrong with my furnace or my air conditioning. They are professional and honest. "

"I like that they know what they are doing. They are courteous and experienced to do the work quickly. "

Dale P. Verified A-1 Guaranteed Heating & Air, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They installed my HVAC system, and I am on a monthly pay plan, so they just need to maintain it. I like their approach to their quality of service. They are very knowledgeable, professional, thoughtful, and considerate. "

"The people who come out know their HVAC trades very well and are very experienced and knowledgeable. They have the skills, and they know what is needed. They do the work efficiently."

Daniel S. Verified A-1 Guaranteed Heating & Air, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"The technician was on time. Setting the appointment was easy. The installation of the new heater was quick and simple. There were no problems whatsoever, and I was pleased with the quality of their work and how they performed from start to finish. "

"I liked how quickly they were able to do the work. Everything has been fine since then. "

Daniel Z. Verified A-1 Guaranteed Heating & Air, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I tell everyone to use this company. They are terrific at what they do, both heating and air. I just got them to install a new heater, and my little dog loves it. That's his new spot, getting the warm air when it comes out."

"They are so reliable and courteous. The new heater works fine. I haven't had any problems. I am very satisfied. They did a great job for me. "

Ellen N. Verified A-1 Guaranteed Heating & Air, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They are very courteous, professional, and they respond right away. They were fast to schedule an appointment, and did everything I expected them to do, that I needed done. I was very satisfied. "

"I liked how they explained everything on the estimate and went over it before starting the work. "

Jenny F. Verified A-1 Guaranteed Heating & Air, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They were professional, responsive, good at what they did for us, and clean too. They didn't track dirt in or damage anything. "

"I liked the good customer service that I received. I was satisfied with the whole interaction I had with this company. "

Joan C. Verified A-1 Guaranteed Heating & Air, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They were very good. They met my expectations. They are competent, professional, and experienced. They do their jobs well. "

"I was happy that they got to my home as scheduled. They were right on time. To me, that indicates how the service call is going to be. I was glad they kept to the schedule, did the work, and did not leave any mess afterwards. "

Joanne L. Verified A-1 Guaranteed Heating & Air, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They do good quality work. I tell everyone I know to use them."

"I liked their professionalism and that is why I continue to use them. They do what is needed for a reasonable cost."

Keith R. Verified A-1 Guaranteed Heating & Air, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They are very reliable, and the quality of their work is great. There were no problems. We were very satisfied. "

"I liked that the installation of the furnace was done quickly, efficiently, and their quality of work was excellent. They did not leave any mess behind."

Kevin K. Verified A-1 Guaranteed Heating & Air, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They had the knowledge and willingness to be able to fix my ancient system. They knew what was needed and could do the job quickly. I was very satisfied and glad I did not have to buy a new heating system. "

"I liked that they were willing to fix what I had and that it is working fine again. They seem very honest and ethical to have done this for me. "

Linda S. Verified A-1 Guaranteed Heating & Air, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I would tell others to use them and at least give them a try. They are honest, fair, and they do good quality work, no do-overs are ever needed. "

"I liked that they gave professional and prompt service. I had confidence in their abilities, knowledge, and skills. They are very reputable. "

Margaret O. Verified A-1 Guaranteed Heating & Air, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I have recommended them to others already. My son who is in sheet metal told me to call them. I have used them several times and have been very satisfied. "

"I liked that when I called them, they came right away. I did not have to wait a long time for an appointment. "

Luke H. Verified A-1 Guaranteed Heating & Air, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They are a good, responsible company. I've had no problem with them or the work that they did. I'd say call them and give them a chance. "

"I liked that they did the job correctly, and there were no problems. "

Preston S. Verified A-1 Guaranteed Heating & Air, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I used them last year, and I was fine with everything that they did. I was satisfied. I haven't used them yet this year, but I would call them if I needed to. "

"I liked that they did good quality work, fixed the problem, and there's been no trouble since. "

Preston W. Verified A-1 Guaranteed Heating & Air, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"This company was hired by the homeowner selling this home prior to the closing, because the HVAC work had to be done and was needed for the sale to go through. I am the beneficiary of the good work that was done as the new homeowner. I was very pleased and satisfied, because everything has worked just fine, and there's been no problems with the quality of the work that they did. This is a professional company, and they provided very good service and follow-up. I plan to use them when service work is needed too. "

"I liked the way the work was done and completed and that there have been no problems since the work was done. I know this is a highly rated company and came highly recommended. They seemed very knowledgeable and well qualified to do the work that the inspector said was needed. "

Ron M. Verified A-1 Guaranteed Heating & Air, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They do good quality work, and they offer excellent customer service. I was satisfied."

"The quality of their employees is very good. Their employees are courteous, they work cleanly, and they knowledgeable and experienced. This is a good company with solid, quality employees who know what they are doing. "

A.S. Verified A-1 Guaranteed Heating & Air, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were efficient. The guy they sent out was excellent. He was right on time. They came in and did the job professionally."

David A. Verified A-1 Guaranteed Heating & Air, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They are very professional and personable. They are organized, and their uniforms are clean. I was pretty happy with everything."

Douglas M. Verified A-1 Guaranteed Heating & Air, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I thought the work was of high quality. Those who came out were able to correct what needed to be corrected without delay. Their response was immediate. When the original work didn"

Elaine B. Verified A-1 Guaranteed Heating & Air, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were really professional with everything. They were nice guys."

Elizabeth H. Verified A-1 Guaranteed Heating & Air, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Their customer service, they were resolution oriented when trying to solve problems, as well as doing it very quickly."

Howard M. Verified A-1 Guaranteed Heating & Air, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They arrived on time, they did a good job, and they cleaned up their work place. They did all of the paperwork that was supposed to be done."

John K. Verified A-1 Guaranteed Heating & Air, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Quick service, and from what I could see, the people knew what they were doing. So far, it has been working fine."

Ken B. Verified A-1 Guaranteed Heating & Air, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They did everything they said they would do. Their follow-through was excellent."

Linda E. Verified A-1 Guaranteed Heating & Air, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They took the time to explain, they were very through, and they had great follow-up. It was just a pleasurable experience."

M.A. Verified A-1 Guaranteed Heating & Air, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Their quick service and quick response"

Nancy C. Verified A-1 Guaranteed Heating & Air, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were polite, nice, and honest when they called me. They did a great job."

Robert B. Verified A-1 Guaranteed Heating & Air, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I liked their attitudes and their skills."

S.D. Verified A-1 Guaranteed Heating & Air, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were okay. Everything is all right with my heater and air conditioner. They did everything a year ago, and it is still okay."

Theresa G. Verified A-1 Guaranteed Heating & Air, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Courtesy, and they got the job done. They did it right."

Thomas G. Verified A-1 Guaranteed Heating & Air, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"There were a bunch of things. They were on time, and they did a good job. Things are working fine with the heating system. Before they came out, they gave me estimates and talked about what was wrong with my system. They did a video of it. They were very helpful."

U.D. Verified A-1 Guaranteed Heating & Air, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Fast service, friendly, and affordable"

Veronica F. Verified A-1 Guaranteed Heating & Air, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were clean, quick, efficient, and thorough."

April R. Verified A-1 Guaranteed Heating & Air, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I got a number of quotes, but I thought they were the most thorough and attentive. They took the time to answer all of my questions."

Barbara D. Verified A-1 Guaranteed Heating & Air, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were very efficient. They got the job done quickly and when they said they would."

Danny T. Verified A-1 Guaranteed Heating & Air, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The guy did everything he said he would do. I conversed with him a lot while he was working. He explained things and really seemed to know what he was doing."

Earl W. Verified A-1 Guaranteed Heating & Air, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They fixed our heater. They were quick, knowledgeable and they carefully explained everything to my father who is elderly. They didn't have to come back out because they did it right the first time."

Harold R. Verified A-1 Guaranteed Heating & Air, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were efficient and professional. They didn't look like a bunch of guys that you wouldn't want in your house. The work was done correctly. They did everything exactly as we had asked."

Janice E. Verified A-1 Guaranteed Heating & Air, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They came in and did the job. They were very polite and they seemed to work fast. They answered all of our questions."

Jefferson G. Verified A-1 Guaranteed Heating & Air, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The fast response, and they did a good job."

Jeni F. Verified A-1 Guaranteed Heating & Air, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were professional and on time. The salesman answered all of my questions. I felt safe with them in my house. They are a great company."

John A. Verified A-1 Guaranteed Heating & Air, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Their involvement with us, they followed up and called to see if we were happy with the new unit. They made sure that they answered all of our questions. They were very personable and professional."

K.S. Verified A-1 Guaranteed Heating & Air, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Everything was good. They put in a new air conditioner and it's working well. They were on time, courteous and professional."

Kyle H. Verified A-1 Guaranteed Heating & Air, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Everything, they were on time, neat, clean and they did a great job. The price was reasonable and exactly as they quoted it."

Lorraine F. Verified A-1 Guaranteed Heating & Air, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They came in and did the work. They were clean and tidy."

Loyd L. Verified A-1 Guaranteed Heating & Air, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They showed up when they said they would. I liked that I was able to talk to the people who could make a decision. Given the state of the industry, they were very exceptional. All the things I looked for were spot on."

Mary K. Verified A-1 Guaranteed Heating & Air, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They showed up on time, did what they said they were going to do, and cleaned up after themselves."

Michael W. Verified A-1 Guaranteed Heating & Air, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They gave me a lot of different options. They were honest about what they could do at what price we were going to pay. They were willing to work with us to get our needs met. They weren't pushy. Their prices were competitive."

Reginald O. Verified A-1 Guaranteed Heating & Air, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The cost was reasonable. The person who came out and did the estimate was professional. The people who did the installation worked hard and they were courteous and mannerly. They did an excellent job. I've had no problems."

Richard L. Verified A-1 Guaranteed Heating & Air, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They knew what they were doing. We have a couple of homes and we've used them several times. They have always been excellent. "

Sandy P. Verified A-1 Guaranteed Heating & Air, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were very kind. I felt like I could trust them. I've already referred two people to them."

Bud A. Verified A-1 Guaranteed Heating & Air, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were very straightforward and honest."

Arvind A. Verified A-1 Guaranteed Heating & Air, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were friendly, timely, and took good care of their work area."

Al A. Verified A-1 Guaranteed Heating & Air, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Greg is one of the best technicians out there. If he says he'll be there and open the door at ten, he'll be there. "

Kathy A. Verified A-1 Guaranteed Heating & Air, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"We liked everything. They were prompt, courteous, and they stood behind their work."

Aaron B. Verified A-1 Guaranteed Heating & Air, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They did what they said they were going to do. They took care of what we needed when we called. "

George B. Verified A-1 Guaranteed Heating & Air, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"It was the best work I have ever seen. I was in the Navy twenty-five years, and in eight hours, they did more work than others would do in two or three days. They did a beautiful job. They came in and had their plans laid out. "

Al B. Verified A-1 Guaranteed Heating & Air, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were right on the job, and they stood by their word."

Bertell B. Verified A-1 Guaranteed Heating & Air, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I have a service contract with them, and they do what they say they'll do."

Darrin B. Verified A-1 Guaranteed Heating & Air, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They did the job, they stayed late, and they persevered."

Debbie B. Verified A-1 Guaranteed Heating & Air, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Their communication, quality of work, and the neatness of the whole job was great. They kept their word. When I had a problem, they were very prompt to fix it. They were very friendly and professional."

Joe B. Verified A-1 Guaranteed Heating & Air, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were prompt, they did a good job, and they cleaned up after themselves. They answered any questions we had."

Susan B. Verified A-1 Guaranteed Heating & Air, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were efficient, on time, and they finished the job in a timely manner. They answered any questions I had. I'd recommend them to anyone."

John C. Verified A-1 Guaranteed Heating & Air, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were very efficient and personable."

Carol C. Verified A-1 Guaranteed Heating & Air, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were quick, clean, and their work was checked out thoroughly. When they came back to fix a problem, they were very prompt."

Haley C. Verified A-1 Guaranteed Heating & Air, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were functional, very clean, and respectful."

Edna D. Verified A-1 Guaranteed Heating & Air, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The price was really good, and the service was great. Bob was a really nice guy."

Richard D. Verified A-1 Guaranteed Heating & Air, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They knew their job and business. They were efficient and clean. They answered all of my questions."

Charles F. Verified A-1 Guaranteed Heating & Air, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were reasonable, and the job was easy for them to install."

Jimbo F. Verified A-1 Guaranteed Heating & Air, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were friendly and competent."

Linda F. Verified A-1 Guaranteed Heating & Air, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They knew what they were doing. I'd recommed them to all my friends."

Anita G. Verified A-1 Guaranteed Heating & Air, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They answered my questions, and they were knowledgable. When I had a problem, they were very prompt to fix it, good customer service."

Jefferson G. Verified A-1 Guaranteed Heating & Air, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were very flexible when it came to the appointments."

Thomas G. Verified A-1 Guaranteed Heating & Air, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They have good quality and good service."

Jose G. Verified A-1 Guaranteed Heating & Air, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were prompt, quick, and really friendly."

Roger H. Verified A-1 Guaranteed Heating & Air, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They seemed very knowledgable and nice. The price was reasonable."

George H. Verified A-1 Guaranteed Heating & Air, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were very professional, on time, and quick to fix any problems."

Amy H. Verified A-1 Guaranteed Heating & Air, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were clean and friendly."

Vernon H. Verified A-1 Guaranteed Heating & Air, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They knew what they were doing."

Gladys H. Verified A-1 Guaranteed Heating & Air, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were really nice and showed me everything, so I would know how to work everything."

Sue J. Verified A-1 Guaranteed Heating & Air, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"We liked the fact they were a family owned business. There was a very young individual who was respectful, courtious, and fun."

Mike J. Verified A-1 Guaranteed Heating & Air, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were professional and on time. We were totally happy with everything."

Jimmy J. Verified A-1 Guaranteed Heating & Air, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"It really heats the house. The furnace they installed is really efficient with keeping the house warm and it saves us money."

Ed K. Verified A-1 Guaranteed Heating & Air, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The Hiteshews are honest and wonderful people."

Ron K. Verified A-1 Guaranteed Heating & Air, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were very courteous and professional. They worked with us on pricing. They knew what they were doing."

Yvonne L. Verified A-1 Guaranteed Heating & Air, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were very professional and stuck with the job until they were finished. I thought they did an excellent job."

Gerald L. Verified A-1 Guaranteed Heating & Air, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were courteous and clean. When I had a problem with my unit, they came out and took care of it. I liked everything about them."

Paul L. Verified A-1 Guaranteed Heating & Air, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were recommeded to me by a friend. They did a good job."

John M. Verified A-1 Guaranteed Heating & Air, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The technichain was super. I was very happy with the outcome."

Mike M. Verified A-1 Guaranteed Heating & Air, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were prompt, and they knew what they were doing."

Chuck M. Verified A-1 Guaranteed Heating & Air, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They did everything they said they would. The clean-up was very good. Being a contractor for many years, this aspect was very important to me."

Doral M. Verified A-1 Guaranteed Heating & Air, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They came in and did their work quickly and professionally. They did the maintenance quickly as well. They are an all around good company."

George M. Verified A-1 Guaranteed Heating & Air, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I have heat in my house now. The people were great, and everything went well."

Tim M. Verified A-1 Guaranteed Heating & Air, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were neat and courteous. They explained what they were going to do and did exactly that. It all went smoothly, and we have recommended them to all our friends."

Doug N. Verified A-1 Guaranteed Heating & Air, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They meet their commitments and do what they say."

Bart N. Verified A-1 Guaranteed Heating & Air, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I use them for yearly maintenance on my unit. I like the fact that they are a family oriented business. They do a good job."

David N. Verified A-1 Guaranteed Heating & Air, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were very courteous, and they came right out when I needed them to."

Dorothy P. Verified A-1 Guaranteed Heating & Air, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were on time, very knowledgeable about what they had to do, and very accomadating. They did a very good job."

Linda P. Verified A-1 Guaranteed Heating & Air, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"It is working well."

Bill Q. Verified A-1 Guaranteed Heating & Air, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were very thorough. They were the cheapest bid out of the three we looked at. The guys explained everything well. They completed the entire job in a day and a half. They used Trane equipment which is a very good company. I will definitely call them again if I need to."

Melvin R. Verified A-1 Guaranteed Heating & Air, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The guys that came out were courtious and quick."

Ann S. Verified A-1 Guaranteed Heating & Air, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were very courtious, and they came when they said they would. They were quick to do the installation."

Nola S. Verified A-1 Guaranteed Heating & Air, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They offered me a lot of options when it came time to pick out the units. They installed it within a timely manner."

Margaret S. Verified A-1 Guaranteed Heating & Air, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The technician was good. He got the job done."

Leon S. Verified A-1 Guaranteed Heating & Air, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I liked that they were fair."

Feliciadad T. Verified A-1 Guaranteed Heating & Air, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were fast and efficient."

Diana V. Verified A-1 Guaranteed Heating & Air, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were able to finally figure out that the five year old system I had was installed incorrectly. They fixed the problem in a very timely manner, since my seventy-two year old mother is sick and needed the heat. They were prompt, clean, and once they figured out the problem, it was smooth sailing."

Malcolm W. Verified A-1 Guaranteed Heating & Air, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were very efficient and followed up on everything."

Ron Y. Verified A-1 Guaranteed Heating & Air, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were very professional. "

Mark R. Verified A-1 Guaranteed Heating & Air, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:

"They are very dependable. We've used them several times and have been very satisfied with their work ethic and the quality of work that they do."

"I liked that they were very professional and flexible, both in their scheduling availability and in having options for me to choose which way to go. "

Ray D. Verified A-1 Guaranteed Heating & Air, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:

"I live about a hundred miles from my rental property. I had someone set up the service that needed to be done, and this was the company that did the work and did it well. There have been no further problems or complaints. They solved the problem correctly. "

"I am glad they showed up as scheduled and did the job correctly. The problem was solved. "

Anna B. Verified A-1 Guaranteed Heating & Air, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"I needed it. They came out and did it. I was happy to get some heat. I was pretty happy with them."

H.C. Verified A-1 Guaranteed Heating & Air, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They are professional installers. They are great, and they bring a lot of helpful information with them too."

Nathan P. Verified A-1 Guaranteed Heating & Air, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They were constantly wanting to make sure things were done right and to my satisfaction."

Paula H. Verified A-1 Guaranteed Heating & Air, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They worked very quickly, they stayed late, and they made sure they got everything done in a timely manner."

Sydney Y. Verified A-1 Guaranteed Heating & Air, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"It was professional. They did a good job."

Joe A. Verified A-1 Guaranteed Heating & Air, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They were very polite, considerate and they did a nice job. I have no complaints."

Lois D. Verified A-1 Guaranteed Heating & Air, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"The workers they sent were very good. They were very polite and they did good work."

Olive B. Verified A-1 Guaranteed Heating & Air, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"I liked the accuracy of the work. They showed up on time, did the job and left everything clean and neat."

Robert T. Verified A-1 Guaranteed Heating & Air, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"We had an old furnace that was still good but didn't fit. He took three hours to custom fit it for us. He did a great job. He was on time and quick. We were satisfied. What more can I say?"

Ruby P. Verified A-1 Guaranteed Heating & Air, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They came out on time and cleaned up well. Overall, I was very happy with them."

Steve S. Verified A-1 Guaranteed Heating & Air, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"That they stated they were going to stand behind their work and the product"

Amin A. Verified A-1 Guaranteed Heating & Air, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"I set up the appointment, they came out, and we purchased the product. Since they installed it, my parents have been using it everyday."

Sue A. Verified A-1 Guaranteed Heating & Air, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They were on time, courteous, and they did a really good job."

Simone C. Verified A-1 Guaranteed Heating & Air, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"Their responsiveness was great."

Marge C. Verified A-1 Guaranteed Heating & Air, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They were in and out and cleaned up after themselves."

Bob D. Verified A-1 Guaranteed Heating & Air, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They are very good at what they do."

Marta G. Verified A-1 Guaranteed Heating & Air, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"The overall job was great in every aspect."

William G. Verified A-1 Guaranteed Heating & Air, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They carry a good product. They have good customer service."

Steven H. Verified A-1 Guaranteed Heating & Air, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"The servicemen were very friendly and clean. We were really happy with the end result. When there was a problem, they came out on a Friday night to fix it."

Duane J. Verified A-1 Guaranteed Heating & Air, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They were very thorough, they explained everything, and they were very knowledgable."

Erik J. Verified A-1 Guaranteed Heating & Air, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They have just been really responsive."

Ken L. Verified A-1 Guaranteed Heating & Air, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They were neat, and they took everything that needed to be taken away."

Robert M. Verified A-1 Guaranteed Heating & Air, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They were very fast and courteous. It was a very enlighting experience. I trust that they will do a good job the next time I need them."

Warlito M. Verified A-1 Guaranteed Heating & Air, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They were friendly and easy to talk to. They did an excellent job. "

Leroy P. Verified A-1 Guaranteed Heating & Air, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"I made an appointment, and they were timely in completing the job."

Joaquin R. Verified A-1 Guaranteed Heating & Air, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"Everything was explained to me in simple terms. They were on time."

Connie T. Verified A-1 Guaranteed Heating & Air, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"I would say they had no nonsense"

Tina V. Verified A-1 Guaranteed Heating & Air, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They did good work."

James W. Verified A-1 Guaranteed Heating & Air, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"We needed a new heater, so they installed a new heater, with no problems. "

Ken T. Verified A-1 Guaranteed Heating & Air, Inc. Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:

"They are very competent in the HVAC industry, very professional, and reliable too. "

"I liked the efficiency of their work. It does not take them long to accomplish what is needed. "

Sarah M. Verified A-1 Guaranteed Heating & Air, Inc. Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:

"The work that they did was good, and they were thorough about everything. "

"I liked that they fixed everything really well. We had better heating after they worked on it. They knew what the heater needed and did it. "

John B. Verified A-1 Guaranteed Heating & Air, Inc. Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"The high quality of the furnace and the speed with which they installed it"

Nina S. Verified A-1 Guaranteed Heating & Air, Inc. Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They were fast."

Betty B. Verified A-1 Guaranteed Heating & Air, Inc. Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They were very responsive to calls. I didn't have to wait long for the installation, and they knew what they were doing."

Joe B. Verified A-1 Guaranteed Heating & Air, Inc. Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They came promptly, and the work went fairly quickly. They made a suggestion which we actually went with."

Mike C. Verified A-1 Guaranteed Heating & Air, Inc. Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"I knew what they were doing the entire time. They didn't hide anything from me."

Lisa F. Verified A-1 Guaranteed Heating & Air, Inc. Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They meant what they said when it came to customer satisfaction."

Everette G. Verified A-1 Guaranteed Heating & Air, Inc. Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They were efficient and very organized."

Roy H. Verified A-1 Guaranteed Heating & Air, Inc. Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They were efficient, inexpensive, and offered good quality."

Allen H. Verified A-1 Guaranteed Heating & Air, Inc. Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"I can't think of anything."

William K. Verified A-1 Guaranteed Heating & Air, Inc. Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They were down to earth. I could talk with them, and they were not stubbornn like other contractors. Also, Richard gave me a good deal."

Frank K. Verified A-1 Guaranteed Heating & Air, Inc. Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They were really easy to talk to."

Wai-Ching K. Verified A-1 Guaranteed Heating & Air, Inc. Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They were polite and professional."

Linda L. Verified A-1 Guaranteed Heating & Air, Inc. Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"When they did the installation, they seemed to know what they were doing."

Robert M. Verified A-1 Guaranteed Heating & Air, Inc. Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"I don"

Wyla O. Verified A-1 Guaranteed Heating & Air, Inc. Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They got in and got the job done. It did not take them too long. I had no problems with them."

Jimmy P. Verified A-1 Guaranteed Heating & Air, Inc. Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"The did a nice and clean work."

Sharon P. Verified A-1 Guaranteed Heating & Air, Inc. Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They come out right away."

James V. Verified A-1 Guaranteed Heating & Air, Inc. Customer Name
Q1:8 out of 10
Q2:No
Q3 & Q4:"They did a fairly good job."

Gino S. Verified A-1 Guaranteed Heating & Air, Inc. Customer Name
Q1:7 out of 10
Q2:Yes
Q3 & Q4:

"They responded to my call right away, and they came out quickly too, which was really appreciated. They were competent and knew how to do the work that was needed to fix the problem."

"I liked that I got a response the same day and that they were so flexible and able to come quickly. "

Mike C. Verified A-1 Guaranteed Heating & Air, Inc. Customer Name
Q1:7 out of 10
Q2:Yes
Q3 & Q4:

"My exposure to them was limited. They were punctual, highly rated, close to the neighborhood my rental property was in, and could go there and do the work quickly. They seemed trustworthy to go to a tenant's home. "

"I liked that this company was reputable, dependable, professional, and knowledgeable. They were available to come quickly, accessible in that they responded to the phone call, and then came out right away. I liked that they were highly rated. I knew that they would troubleshoot and take care of the problem correctly and quickly. "

William B. Verified A-1 Guaranteed Heating & Air, Inc. Customer Name
Q1:7 out of 10
Q2:Yes
Q3 & Q4:

"No comment, I never make recommendations about companies to others. "

"I like that they provided prompt service and took care of the problem quickly. "

S.A. Verified A-1 Guaranteed Heating & Air, Inc. Customer Name
Q1:7 out of 10
Q2:Yes
Q3 & Q4:"They have a pretty quick response time."

David A. Verified A-1 Guaranteed Heating & Air, Inc. Customer Name
Q1:7 out of 10
Q2:Yes
Q3 & Q4:"They were very quick and efficient."

Joseph D. Verified A-1 Guaranteed Heating & Air, Inc. Customer Name
Q1:7 out of 10
Q2:Yes
Q3 & Q4:"They were informative, and they answered all of my questions."

Jodi G. Verified A-1 Guaranteed Heating & Air, Inc. Customer Name
Q1:7 out of 10
Q2:Yes
Q3 & Q4:"They got the job done right."

Kurt H. Verified A-1 Guaranteed Heating & Air, Inc. Customer Name
Q1:7 out of 10
Q2:Yes
Q3 & Q4:"I'm a personal friend of the owner. Everything is great."

Bill T. Verified A-1 Guaranteed Heating & Air, Inc. Customer Name
Q1:7 out of 10
Q2:Yes
Q3 & Q4:"They were quite professional with what they did."

Georgia X. Verified A-1 Guaranteed Heating & Air, Inc. Customer Name
Q1:7 out of 10
Q2:Yes
Q3 & Q4:"They got our heater in. When we had a problem with one of the pipes, they were quick to fix the issue."

Quinton A. Verified A-1 Guaranteed Heating & Air, Inc. Customer Name
Q1:6 out of 10
Q2:Yes
Q3 & Q4:"After the inspection, we called them, and they came back promptly. They were very courteous when they arrived. I got the feeling that they wanted to do the job right, that they cared about doing it right."

Don T. Verified A-1 Guaranteed Heating & Air, Inc. Customer Name
Q1:5 out of 10
Q2:No
Q3 & Q4:"Nothing"

Ralph C. Verified A-1 Guaranteed Heating & Air, Inc. Customer Name
Q1:5 out of 10
Q2:Yes
Q3 & Q4:"They were prompt, courteous, and helpful."

Chris R. Verified A-1 Guaranteed Heating & Air, Inc. Customer Name
Q1:1 out of 10
Q2:No
Q3 & Q4:"They were fast, and I apprciated that. "