Click to view this email in a browser
The Diamond Certified® Consumer Report Twitter link Facebook link
 VOL. 8, ISSUE 11 - NOVEMBER 2015

In This Issue

The Biggest Auto Recall Ever

Diamond Certified Preferred Consumer Card


What Happens to Your Solar Lease if You Move?

Consumer Feedback:
B. Henry’s Quality Electric Inc.


New
Diamond Certified Companies



Savvy Tips of the Month

Tips for Pest-Proofing Your Home

Learning About Your Orthodontic Options

The Era of Efficiency: How to Upgrade Any Type of Bay Area Home


Diamond Certified Quick Links

SAVVY CONSUMER TIPS

DIAMOND CERTIFIED
PREFERRED CONSUMER


DIAMOND CERTIFIED
COMPANIES


PERFORMANCE
GUARANTEE


DIAMOND CERTIFIED
DIFFERENCE



Read this newsletter and previous issues at www.diamondcertified.org


The Biggest Auto Recall Ever

 
  Chris’ 2003 Toyota was one of millions in a recent recall. Check www.safercar.gov for up-to-date recall information. Photo: American Ratings Corporation (2015)

It’s easy to tune out news about automobile recalls—most aren’t serious, and they usually don’t apply to a vehicle you own. However, my ears perked up when my 2003 Toyota was among millions of cars being recalled. Vehicles of many different makes (Honda, BMW, Subaru, Mazda, Chrysler, Ford, GM, Mitsubishi, Nissan) have Japanese-made airbags that could explode upon impact and injure drivers and passengers with flying shrapnel. That’s pretty scary. I called my local Toyota dealership right away to schedule the “fix” specified in the recall. The free repair was completed with minimal hassle earlier this year.

Unfortunately, since my repair was performed, more problems have been discovered. A second recall has been issued—it states the first fix didn’t fully resolve the problem and replacement part failures have been reported. Now, the entire electronic control unit has to be replaced, but those parts won’t even be available for several months. High humidity areas where more failures have occurred are being given priority.

Manufacturers say the failures are extremely rare, so it’s OK to keep driving most of the recalled cars. When I contacted the Toyota dealership and asked whether I should have my airbags disconnected as some reports suggested, they advised against that. They did say to bring in my car right away if the airbag warning light comes on.

For the time being, all you can do if your car is on the recall list is keep checking the National Highway Traffic Safety Administration’s website, www.safercar.gov, and the manufacturer’s 800 number for updates. This same website can be used to find out about any vehicle recall, which is helpful if you’re buying or selling a used car. You can check by make, model and year, or get even more specific and search by Vehicle Identification Number (VIN). The site also includes information about investigations, complaints and technical service bulletins.

Chris Bjorklund signature
Chris BjorklundChris Bjorklund
The Savvy Consumer
Email: chrisbjorklund@diamondcertified.org
Twitter: twitter.com/ASavvyConsumer
Blog: blog.diamondcertified.org

TOP OF PAGE
Diamond Certified Preferred Consumer Card

Diamond Certified® Preferred Customer Card

Have you signed up to become a Diamond Certified Preferred Consumer? Membership is always free and comes with numerous benefits, including a special member hotline, members-only access to additional tools on diamondcertified.org, a double Diamond Certified Performance Guarantee and more. Join now to get a free copy of the 2015 Fall Diamond Certified Directory Update! Visit www.diamondcertified.org/user/register to get started.
TOP OF PAGE

What Happens to Your Solar Lease if You Move?

 
You can transfer a solar lease if you
move, but making it part of the closing process is attractive to certain buyers. Photo: Sungevity (2015)

If you’re about to sell your home and have a solar lease, you may have questions about how that lease gets transferred to the next homeowner. Sloane Morgan, customer experience officer at Sungevity, a Diamond Certified company, says it’s important to give your solar company as much advance notice as possible. “You have a couple of ways to transfer a lease. Many people like the idea of pre-paying the lease, and that pre-pay amount becomes part of the closing of the home.”

After that, the buyer gets all the benefits of going solar with locked-in rates and no monthly payments required, and the solar company still insures and monitors the system. Ms. Morgan says this might make your property more attractive to certain buyers. “It becomes another selling point. You can say, ‘Hey, this home comes with a solar system, which helps you save money as a homeowner.’”

TOP OF PAGE

Kudos from Diamond Certified Consumers

Dear Diamond Certified,
B. Henry’s Quality Electric Inc. is great. Bill came quickly and took care of all our problems. He took the time to answer questions and made sure everything was done properly. In our experience, Bill was the best and deserves your top rating.

—B.M., Sonoma County


TOP OF PAGE
Diamond Certified ® Only companies rated Highest in Quality earn Diamond Certified

Companies Recently Earning Diamond Certified

ALAMEDA COUNTY
The Lee Accountancy Group, Inc.

Oakland – (510) 836-7400

MARIN COUNTY
Rutsamee Thai Spa Bodywork

San Rafael – (415) 524-2771

MONTEREY & SAN BENITO COUNTIES
Pete Astuy Co.

Castroville – (831) 633-6418

NAPA COUNTY
Eco Plumbing by Geiler

Napa – (707) 637-7238

SANTA CLARA COUNTY
Bay Bathrooms And Kitchens

San Jose – (650) 969-8400


  TOP OF PAGE  
American Ratings Corporation - Diamond Certified • 504 Redwood Blvd. • Suite 210 Novato, California 94947 • (877) 312-1307
©2015 American Ratings Corporation