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 VOL. 8, ISSUE 3 - MARCH 2015

In This Issue

My Husband and the Butcher

Diamond Certified Preferred
Consumer Card


What’s the Latest in Window Treatments?

Consumer Feedback:
Farrar Construction

New Diamond Certified Companies


Savvy Tips of the Month

Mediator Tip:
Provide Two Ways to Reach You


Beyond the Brush:
8 Oral Hygiene Hacks


Hungry Eyes:
Six Nutrients That Support Healthy Vision and Where to Find Them


Diamond Certified Quick Links

SAVVY CONSUMER TIPS

DIAMOND CERTIFIED
PREFERRED CONSUMER


DIAMOND CERTIFIED
COMPANIES


PERFORMANCE
GUARANTEE


DIAMOND CERTIFIED
DIFFERENCE



Read this newsletter and previous issues at www.diamondcertified.org


My Husband and the Butcher

 
A butcher’s recommendations led Chris’ husband to pick up these items.

When my husband Patrick goes grocery shopping, the first place he heads for is the meat counter. He likes talking to butchers (any butcher), asking questions about which cut to buy and getting tips on how to prepare a particular dish. Many of them love food and love to cook.

On one of his recent shopping trips, he needed extra assistance because he didn’t know his way around the store. After buying a few bratwursts, he asked the butcher where to find sauerkraut. The young man enthusiastically recommended fresh sauerkraut rather than the familiar preserved sauerkraut in a jar, and he didn’t hesitate to step around from behind the meat counter to walk my husband to that aisle. How often do you see a butcher doing that?

But the attention and service didn’t stop there. Next, the butcher asked if my husband needed rolls or buns. Not surprisingly, he had a recommendation. He insisted that Patrick had to try pretzel buns, and the two of them headed to the bakery section.

I’m not sure if the butcher is trained to help customers in ways they don’t expect or if this is a veiled form of upselling (Patrick did buy more expensive items). Or maybe it’s just the young butcher’s enthusiasm for cooking and eating well that motivates him. All I know is dinner that night was truly wonderful, and the evening was made even better by sharing the story about getting a little extra help from the butcher.

Chris Bjorklund signature
Chris BjorklundChris Bjorklund
The Savvy Consumer
Email: chrisbjorklund@diamondcertified.org
Twitter: twitter.com/ASavvyConsumer
Blog: blog.diamondcertified.org

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Diamond Certified Preferred Consumer Card

Diamond Certified® Preferred Customer Card

Have you signed up to become a Diamond Certified Preferred Consumer? Membership is always free and comes with numerous benefits, including a special member hotline, members-only access to additional tools on diamondcertified.org, a double Diamond Certified Performance Guarantee and more. Join now to get a free copy of the 2015 Winter Diamond Certified Directory Update! Visit www.diamondcertified.org/user/register to get started.
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What’s the Latest in Window Treatments?

 
With today’s technology, mini blinds can be controlled via a computer, tablet or smartphone.
The good news for consumers is that more and more window treatments can be motorized and controlled with new technologies. The prices have dropped, too, according to Ben Chastain, Vice President of Creative Window Fashions, Inc., a Diamond Certified company. “Just like an Internet thermostat, now you can control your window treatments with an application on your iPad, iPhone or computer from anywhere in the world,” he says. “You can even schedule shades, roller shades or shutters to open and close at certain times of the day.”

Mr. Chastain describes one customer who wanted motorized shades for his house. “When we installed the shades and got him set up on his iPad, he said, ‘Every morning, my daughter is late getting to college and I’m already at work, so this will let me open her bedroom shades an hour before she needs to be at school…and I can do it from my office!’”
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Kudos from Diamond Certified Consumers

Dear Diamond Certified:

Farrar Construction was wonderful to work with in constructing our new patio cover. The wood is beautiful and of excellent quality. Mark Farrar and Marty Clarke were true professionals who paid careful attention to detail. The price was right, the project was completed on time and the cleanup was thorough. Well done, guys!

Thank you!
B.M., Sonoma County
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Diamond Certified ® Only companies rated Highest in Quality earn Diamond Certified

Companies Recently Earning Diamond Certified

ALAMEDA COUNTY
Bay Area Deck

Berkeley – (510) 533-6131

CONTRA COSTA COUNTY
Bay Easy Construction, Inc.

Walnut Creek – (925) 718-1054
FC Remodeling
Richmond – (510) 398-0689

SANTA CLARA COUNTY
K2 New Construction

Sunnyvale – (408) 234-8485
Made In Japan / Europe / USA
Morgan Hill – (408) 776-7686

SONOMA COUNTY
Environmental Pump Services

Healdsburg – (707) 775-5443
TL Tillett's Automotive
Santa Rosa – (707) 527-7615


 

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