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 VOL. 7, ISSUE 3 - MARCH 2014

In This Issue

Spring Cleaning: It’s That Time Again!

Diamond Certified Preferred Consumer Card

The Worst Unlicensed Contractors in California

Consumer Feedback:
Redwood Residential Fence Company

New Diamond Certified

Savvy Tips of the Month

Dealing with Auto Paint Matching Issues

The 411 on the Consumer Product Safety Commission

It’s Never Too Late to Get Braces

Diamond Certified Quick Links






Read this newsletter and prior issues at Diamond Certified Newsletter Twitter

Spring Cleaning: It’s That Time Again!

SonoMarin Cleaning Services, a Diamond Certified company, recommends cleaning your refrigerator twice a year to ensure it’s working effectively.

The idea of an annual cleaning ritual originated several hundred years ago. Some cultures refer to it as “shaking the house,” which means cleaning everything from top to bottom. In some countries, the practice is referred to as “New Year’s cleaning” or “Clean Week.” Here in the United States, we “spring clean” to celebrate bright days, fresh air, and blooming flowers and trees.

So, when you’re ready and willing to bring out your mop, don your rubber gloves, and crank up the stereo for some serious deep cleaning, remember these expert tips from Diamond Certified house cleaning pros.

Stanley Costa, SonoMarin Cleaning Services

  • Cleaning your refrigerator coils at least once a year is important for ensuring the appliance works properly. Also, make sure to thoroughly clean your refrigerator at least twice a year, and don’t forget the freezer—even with its low temperature, it can be a home for bacteria.
  • The best method for cleaning your house is to start from the top. If your house has two stories, start on the top floor. In each room, choose a corner and clean either clockwise or counterclockwise so you don’t forget anything. Floors should always be cleaned last.

Josh Young, Elite Pro Home Cleaning

  • To prevent hard water stains and mold from building up in your shower, use a squeegee to remove all water droplets from glass and tile surfaces after each use. This is an effective way to prevent long-term damage to your shower and bathroom surfaces.
  • Cleaning mirrors and windows to a lint-free shine can be challenging. Paper towels and dust cloths leave lint and little bits behind. For a lint-free shine, try using newspaper, coffee filters or even a cloth diaper.
  • Spilled drinks, medicines, lotions and even alcohol-based perfumes can dissolve many types of wood finish. It’s important to react quickly to these spills and wipe them up right away. If a spot is left behind, take a cloth dipped in a small amount of furniture polish and rub the spot vigorously to remove.

Pat Belardi, Molly Maid of Marin & West Contra Costa Counties

  • When you’re getting ready for spring cleaning, make a primary list of all the services you’ll need (house cleaning, carpet cleaning, tile grouting, window cleaning, etc.) and determine the most efficient order in which to complete them. For example, window cleaning and grout work should come before house cleaning, but house cleaning should come before carpet cleaning. You should also make a secondary list for each service that contains various things you want to get done.
  • Give yourself plenty of lead time to call a cleaning company so you can get your services performed on the day you need them. You might be surprised at how many people call at the last minute and can’t get the schedule they want.
  • Don’t mix cleaning products, and keep areas well ventilated when you’re doing your own cleaning.

Chris Bjorklund signature
Chris BjorklundChris Bjorklund
The Savvy Consumer


Diamond Certified Preferred Consumer Card

Diamond Certified® Preferred Customer Card

Have you signed up to become a Diamond Certified Preferred Consumer? Membership is always free and comes with numerous benefits, including a special member hotline, members-only access to additional tools on, a double Diamond Certified Performance Guarantee and more. Join now to get a free copy of the 2013 Diamond Certified Directory! Visit to get started.

The Worst Unlicensed Contractors in California

The CSLB’s website is a useful resource for keeping track of unlicensed contractors.

A repeat offender and convicted unlicensed contractor recently pled guilty to six felonies, including elder abuse, grand theft and diversion of construction funds. This man currently has an active warrant for his arrest for failure to appear in court. Does this sound like someone you would want to hire to work on your home? The Contractors State License Board (CSLB) is helping consumers avoid the worst unlicensed contractors in California who are still at large by posting their pictures, physical descriptions and criminal records on its website.

These are the worst offenders who are wanted for preying on vulnerable and unsuspecting homeowners, and the CSLB would like your help in apprehending them. If you see any of these people on the street or have information about their whereabouts, call your local police or sheriff’s department.


Kudos from Diamond Certified Consumers

Dear Diamond Certified,

Redwood Residential Fence Company just finished rebuilding a fence that separates my property and my next-door neighbor’s. I want to congratulate them (and your organization) for a job well done. We selected Redwood Residential Fence Company strictly of the basis of Diamond Certified’s assessments and recommendations. The work looks great and the company was very accommodating in the process. The owner (Ubi) and foreman (Juan) were also very helpful and courteous. —A.C., Sonoma County

Diamond Certified ® Only companies rated Highest in Quality earn Diamond Certified

Companies Recently Earning Diamond Certified

Northup Construction

Castro Valley - (510) 585-9472

General Carpet Upholstery Tile and Rug Cleaning
Hayward - (510) 606-8724

Ben's Roofing, Inc.
Oakland - (510) 606-8793

Jeremy Ensor, O.D.
Lafayette - (925) 201-6182

R D Construction and Management (dba. A Green Link)
Mill Valley - (415) 938-6908
Wesco Screen Company Inc.
San Rafael - (415) 854-4985

Monterey & San Benito County
T & T Auto Repair
Monterey - (831) 498-9133

Dr. Chew's Dental Office - Richmond Neighborhood Family Dental
San Francisco - (415) 935-0983

Screen Solutions

Campbell - (408) 990-3357

Alpine Dental Care - Shane Huang D.M.D.
Cupertino - (408) 990-3291
Zayer Quality Construction
San Jose - (408) 990-3332

A & D Glass Depot, Inc.
Colma - (650) 212-5658

Menlo Park Chevron
Menlo Park - (650) 212-5657

Lavish Theaters
Healdsburg - (707) 219-8310
Affinity Solar Energy
Windsor - (707) 219-8313



American Ratings Corporation - Diamond Certified • 504 Redwood Blvd. • Suite 210 Novato, California 94947 • (877) 312-1307
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