What did you like best about Valley Hearing Center?

The following are verbatim customer responses from research that American Ratings Corporation conducted between 2/16/08 and 2/20/08. Customer last names have been initialized for privacy. 

“We love Larry. He's just the best. He makes you feel like family.” —Bernie T.

“Nice people and good service” —Elmer L.

“The great service they provide me with” —Mace R.

“The people are nice, friendly, and very helpful.” —Ronald B.

“He's very knowledgeable and caring. I have gone to others, but they don't know half as much as Lawrence. He really is the best in his field.” —Ione B.

“Dr. Solow's approach is very gentle, kind, and professional.” —Andres B.

“Their knowledge and their caring demeanor” —Curtis C.

“I have been using them for twenty-five years. Larry is wonderful.” —Albert H.

“They are able to accommodate my needs. They are very personable and easy to work with. I love the treatment I receive.” —Eleanor S.

“They are friendly and know what they are talking about.” —Raymond T.

“They stay up on all of the latest technology.” —Maria G.

“They are just regular people. They make you feel comfortable, and they know what they are doing.” —Madeline B.

“The service is great, and they treat everyone nicely.” —Carmen E.

“I can hear so much better.” —Elda H.

“The service and friendly staff” —George M.

“I think they are very nice, and we are able to get an appointment right away. We have been very happy with their services.” —Joseph R.

“The service, communication, and their knowledgeable staff” —Richard G.

“The way they treat their patients” —Cecilia V.

“They are very gracious people, and they take good care of me.” —Pauline L.

“They are very friendly and cooperative.” —Jacqueline S.

“I get good service from them.” —Leo D.

“They are always willing to help.” —Patricia B.

“I think they are honest.” —Aurora P.

“They're very nice.” —Toshiko P.

“I like the people very much, as they are helpful.” —Jeanett W.

“Their friendliness, and I like that he listens.” —Virgie T.

“Their personalities and their attentiveness” —Inez S.

“They're reliable.” —Paul B.

“Larry is superb and so is everyone else. They're all very nice.” —Genevieve V.

“They're always able to take me right away, and they make any necessary adjustments quickly.” —Eileen M.

“They know what they are doing, and they're nice people.” —Leroy F.

“Their location is very close to my home, which makes it convenient for me. They're very nice to me when I go there.” —Dorothy H.

“Their knowledge and how nice they are” —Ralph C.

“Their service is wonderful. They treat my mother like their own. She has been using them for years and would never go elsewhere. I love the attention they give her.” —Winifred C.

“Sometimes they will take me in, even though I don't have an appointment. They're very nice and seem concerned.” —Orville W.

“They have a nice attitude and treat you like a friend. I like them very much.” —Yigui H.

“I am very happy with them.” —Jasmin G.

“Larry is great. He treats my wife and daughter with respect. They help us out with the insurance forms, and they seem to really care about their patients.” —Brianna M.

“Everything about them is 100% positive.” —John D.

“They are friendly and know what they are doing. I have been going to them for several years.” —Sandra A.

“They are friendly and do what they say they will do.” —Dennis B.

“They made me feel comfortable. They got to me right away, and they were very friendly. I liked it there.” —Anna S.

“The personal time they take with me, and they are very gentle. They are nice to older people. That's important to me.” —Mona G.

“They're very helpful and comfortable to be around.” —Bettie F.

“Rob is wonderful to my mother. He's very accommodating and kind. He takes her right away.” —Neva B.

“They're always there for you and ready to answer your questions or make adjustments. They are just good people to work with.” —Jimmie L.

“My hearing is better, and no one knows I am wearing hearing aids. They're very good and nice too. I need to have an adjustment, but I have been ill and can't get there right now.” —Eileen G.

“I like that they finance through Medicare. We also didn't have to wait too long for an appointment. They really have done a good job for us, and we like the people there a lot.” —Thelma S.

“I am able to get an appointment right away, and I don't have to wait very long once I get there.” —Felipe T.

“They seem very friendly, and they work hard to satisfy you. They treat me very well.” —Wilma P.

“They treat me well, and they care about my hearing.” —Maria C.

“They are very helpful with my needs.” —Frank R.

“Their knowledge and the way they explain everything to me, I like that they stay on top of the new products and procedures.” —Albert O.

“They are patient.” —Gertrude T.

“They are very friendly, nice people.” —Lucy M.

“They are friendly, and the office is close to our home.” —Edward K.

“They are thorough and make you feel welcome. They provide my hearing aids, so I can hear better.” —Louise J.

“They are very nice and friendly. They realize it can be traumatic for people who have to use hearing aids.” —Joann M.

“They're nice, friendly, and they care about you.” —Tomasa C.

“The individual attention they give you” —Craig Y.

“They're good there. I like the people.” —Edward S.

“They are prompt, courteous, and they offer a lifetime of free batteries.” —Ernest M.

“I have used their services for over twenty years, and I would not go anywhere else. They give me friendly and helpful service. Several of my friends go there, and they seem as happy about going there as I am.” —Nell G.

“Their service is great and so are the people who work there. Larry is a gem to deal with, and the ladies are so very nice.” —Lois C.

“I like that they are friendly, and they give you all of the comforts they can. They have the best magazines, and the ladies are very nice. They know what they are doing.” —Leslie F.

“They are always very courteous.” —Ray C.

“Larry is fantastic. I have received superb service from him. They have changed the quality of my life.” —Daniel D.

“The professionalism and the friendliness of the medical staff” —Dee B.

“They were able to handle my problem immediately.” —Carol R.

“They are helpful and friendly.” —Adeeb G.

“The personalized service I received” —Aileen H.

“They seem very nice and professional.” —Nessen S.

“They are courteous and helpful.” —Francisco C.

“They are friendly.” —Laurie R.

“They are very thorough.” —Shiela Z.

“We were very happy with the service we received. They were very nice and knowledgeable.” —Iva D.

“They are friendly, and the hearing aid I use cannot be seen by others. It's very small, and my hair hides it.” —Veneranda O.

“Their service is fine. I have been using them for years.” —Jack C.

“He seems friendly and professional.” —Barbara B.

“Everyone is very nice. They give us good service.” —Dorothea B.

“Dr. Solow is very nice.” —Maurine S.

“They are very accommodating and accessible.” —Charles M.

“They provide me with good service, and they are nice.” —Michele F.

“The hearing aid seems to be working well for me.” —Marissa R.

“They're very friendly and nice.” —James H.

“They take me right away, and they're nice.” —Adela G.

“You can walk in off the street, and they will take care of you.” —Phyllis B.

“They make it easy to get an appointment so you don't have to wait a long time. It's convenient for me.” —Helen K.

“They do a good job. I really like Larry Solow, and his son-in-law is turning out to be just as pleasant as Larry is.” —Norman C.

“Dr. Solow is a very patient and caring doctor.” —Benito S.

“They listen to me and try to help me the best they can.” —Esther J.

“I like their service. They are very friendly too.” —Joyce E.

“They supply the batteries in their office, and I am able to get in for appointments rather quickly.” —Eva M.

“They seem like they are interested in your needs.” —Mr. B.

“I am happy with my new hearing aids. They allow me to adjust the volume.” —Franklin N.

“The personal touch they provide” —Kathleen S.

“I used to go to Valley Hearing Center, but I moved out of state about six months ago. Larry was nice and provided good service when I lived in Salinas.” —Mabel C.

“Their location is convenient for me.” —Anne S.

“The doctor was very nice.” —Nancy G.

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