Audiologist

Monterey & San Benito Counties

Valley Hearing Center

(831) 422-4427

920 Park Row
Salinas, CA 93901

Serving Monterey Bay Area

www.valleyhearingcenter.com
hear@valleyhearingcenter.com
Lawrence J. Solow, PHD, Audiologist
Robert Felthoven, CA Licensed Dispenser

SERVICES
Hearing Aids
Hearing Evaluation
Assisted Listening Devices
Custom Hearing Protection
Service & Repairs

HOURS
Mon – Fri: 9am – 5pm

EMPLOYEES
6

GUARANTEES
60-day Evaluation Period
30-day Return Policy with 100% Refund
1-2 Week Trial Period, Free of Charge




Workers Comp Insurance
Liability Insurance
State License No.
1147 & 278
Current Complaint File
Business Practices

CUSTOMER LOYALTY
Based on 100 random customer surveys made since February 2008 asking each customer: "Would you use this company again?"

CUSTOMER SATISFACTION
"Please rate your satisfaction with the quality received."

RATING STATUS
We declare that Valley Hearing Center has passed all of the rating steps and has earned the Diamond Certified award, Certificate No. 1293.


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Survey Comments

Valley Hearing Center dates back to 1963. Lawrence Solow became the owner in 1984 and has expanded it to become one of the largest practices in the state. Solow possesses a doctorate in Audiology and decades of experience working with hearing impaired and non-hearing patients. Equally important is the fact that, in addition to English, he speaks Spanish and Sign Language. This allows him to connect with diverse groups of people, many of whom travel great distances to see him.

Every patient has different clinical, personal and lifestyle needs. Valley Hearing Center’s hearing care specialists customize a solution for each person. The large selection of brands and models ensures there is something to suit everyone. They’ll continue to take care of you by providing in-office service and repairs, adjustments and batteries. Assisted listening devices for televisions, clocks and phones are available along with custom ear protection. Valley Hearing Center also offers hearing management training and counseling for individuals and families to improve communication and quality of life.

The entire staff is devoted to providing professional, respectful service in a comfortable and caring atmosphere, with a staff that is fluent in Spanish and Sign Language. Nothing would make them happier than to personally take care of all your hearing health needs.

COMPANY PHILOSOPHY
“We don’t treat hearing problems, we treat people and their families. Our service doesn’t end with the dispensing of a hearing aid – that’s only the beginning, Maintaining your best possible hearing health and quality of life – for a lifetime – is what we’re all about.”

EXCERPTED SURVEY RESPONSES
“Dr. Solow’s approach is very gentle, kind, and professional.”—Andres B.

“They’re always able to take me right away, and they make any necessary adjustments quickly.” —Eileen M.

“They stay up on all of the latest technology.” —Maria G.

See Survey Comments

 

 


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