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What did you like best about Testorff Construction?
The following are verbatim customer responses from research that American Ratings Corporation conducted between 10/20/08 and 7/25/09. Customer last names have been initialized for privacy.
“Personal customer service and attention to detail, when they came out, they advised me and followed through with what they said they would do.” -S.G.M.H.P.
“They were quick, clean, courteous, and timely. I have never seen a company do as good of a job as they did.” -Jim M.
“We had a great experience. The quality of the work was great, they did what they said they were going to do, they showed up on time, and they were respectful. The price was what we agreed to. There were no surprises. They did what we hired them to do. It was great.” -Joe A.
“I would say the quality of their work and their commitment to doing a quality job” -Larry D.
“I liked everything about them. Their craftsmanship, their timely manner, their openness to alternative and green ideas, their ideas, and their politeness, they were very considerate of the people living in the home. They cleaned up after themselves. They were knowledgeable and open to green building and alternative ideas. I had a lot of alternative ideas. This is why I hired them.” -Lauren R.
"I liked that they were communicative. They worked well with our ideas. They did the work in a reasonable time frame and had good quality craftsmanship. Their service seemed pretty competent." -C. H. C.
"They delivered on time and on budget. They were excellent communicators and problem solvers. They brought more than basic construction skills to the project. They offered design sensibility and valued engineering. They were just organized, communicative and honest. They did really high quality work. They were very competitive budget wise." -Heidi A.
"They did fine work. They cleaned up daily and made the job site look like they were never there. Every one of the crew that I met was friendly and had a good attitude." -Alan B.
"They are efficient and nice people to work with. It is a family-owned business. They are very nice people." -Brent G.
"I liked that they were really thorough. They checked with us when they were uncertain about something. In the end, they made sure the work was good quality." -Caroline L.
"Pete''s responsiveness, thoroughness, clarity, creativity and his follow-through, he did what he said he was going to do." -Charlotte M.
"He was very experienced and good at giving explanations. He was good at doing what he thought needed to be done. He made my client feel comfortable with his recommendations. He came highly recommended." -Craig G.
"Their willingness to work with us on changes and offering us different options, including different pricing options" -Dave C.
"We could count on them one hundred percent. They were totally reliable. Plus, the quality was there. They were always there and responsive. They were perfect and wonderful." -Jodi M.
"The good direct contact with the superintendent they had on the job and with Peter" -Gary W.
"Quality, attentiveness to detail, planning, forethought and communication, they really cared about what they did and they took pride in their work. We were extremely happy." -Christine M.
"The conscientiousness of the workers, I was impressed by the fact that they cared. They did an excellent job." -Graham M.
"Everything, my deck is fine. I was happy with the whole job." -Hans W.
"Their ability to stay on schedule" -Lorena B.
"They were reliable and they came within the budget. They got the job done fast and they had great ideas." -Jennifer S.
"They are really smart, good, talented and they do everything that you ask of them. We could not have had a better contractor. They are the best contractors in Santa Cruz." -Denise D.
"The quality of the work, I'd say it was a well-considered construction. They really thought it through and did a clean job. It wasn't clumsy. It was elegantly designed and well executed. I was really happy with them." -Clarissa D.
"They were on time, clean and courteous." -Larry F.
"Their professionalism, craftsmanship, attention to detail, good billing procedures and their integrity" -Lucy L.
"Their communication, they kept me informed. They did high quality work. I am a very satisfied customer." -Susan Z.
"Personality, they really were in sync with my thoughts. They agreed with how I was thinking and worked with me on the project. I have been really happy with the work." -Tiffany F.
"Promptness" -Beth M.
"The quality of the finished work" -Jonni R.
"They were efficient, they cleaned up and they did a good job. I thought they were pretty good. It worked well for me." -Christine D.
"They were very thorough, professional and the work was terrific. It exceeded our expectations in terms of construction. The construction phase was fantastic. The crew was fantastic. They were on time and they did great work." -Elissa W.
"The personalities of the employees" -Holly M.
"The builders showed up on time. They were very polite and accommodating. Their work was also high quality." -Leslie B.
"The personal service, he delivered on what he said he was going to do. Also, the people that work for him were on time and did what they said they were going to do within the time line they said they were going to do it. Pete Testorff has a really good design sense. He makes excellent suggestions that don't necessarily cost more. They are quite good." -Jill C.
"The two guys that were working at my house were very helpful and informative. Dustin and Jesus checked with me about things and did very good work." -Durham .
"I liked the work that they did. His portfolio gave me confidence in what he was doing. I was very happy with the work that he did." -Susan M.
"They were very responsive to urgent requests. They also were fairly accurate in scheduling estimates. They did a pretty good job cleaning up the jobsite and they did a good job with the home remodeling while we were living in the home. They made it as painless as possible." -Heiner S.
"Their politeness" -Phyllis M.
"He was able to think outside of the box pretty nicely. He had a good vision. He wasn't afraid to take chances with the design." -Caroline K.
"I liked the fact that they were always very friendly, punctual and they keep the house clean. They led me down the right path. They gave me direction when needed, without being overbearing." -Patty B.
"The expertise of their workers" - Kristi M.
"The professionalism, their cars were very clean and they had nice rims." -Cabrillo S.
"His technical competence and interpersonal skills, I was pleased." - Larry D.
"The quality of the work" - P. E. S.
"They were able to man the job fairly rapidly." - Denise W.
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