Hot Tubs & Spas

Monterey & San Benito Counties

Spas by the Bay

(831) 392-1111

(831) 392-1113 (Fax)

305C Amador Avenue
Seaside, CA 93955

Serving Monterey County and San Benito County

www.spasbythebay.com
bill@spasbythebay.com
Bill Sullivan, Owner

SERVICES
Hot Tubs
Maintenance
Service & Sales
Saunas
Swim Spas

HOURS
Mon – Fri: 10am – 6pm
Sat: 10am – 6pm
Sun: 12pm – 5pm

CREDIT CARDS
American Express
Visa
MasterCard
Discover
Financing Available

EMPLOYEES
6


Workers Comp Ins.
Liability Insurance
Current Complaint File
Business Practices

CUSTOMER LOYALTY
Based on 100 random customer surveys made since May 2009 asking each customer: "Would you use this company again?"

CUSTOMER SATISFACTION
"Please rate your satisfaction with the quality received."

1 2 3 4 5 6 7 8 9 10

RATING STATUS
We declare that Spas by the Bay has passed all of the rating steps and has earned the Diamond Certified award, Certificate No. 1533.


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See Survey Comments

Looking for the Monterey Peninsula’s premier source for hot tubs, saunas and swim spas? You’ve found it! Welcome to Spas by the Bay. Located in picturesque Seaside, Spas by the Bay boasts decades of experience selling, servicing and maintaining spa equipment. Owner Bill Sullivan has serviced and maintained pools, hot tubs and saunas of all descriptions since 1979. Today, he leads his staff in pursuit of a single objective: to find the spa that’s perfect for you.

Spas by the Bay represents a full line of leading manufacturers, offering products by Hotspring, Solana, Marquis, Limelight, Tiger River, Hot Spot and other top names. Along with getting great deals on new spas, customers can often purchase floor and demo models at greatly discounted prices. Think you can’t afford it? Think again. Helpful sales personnel and easy financing options make it possible to make a dream spa fit into a very real budget.

Spas by the Bay services and maintains everything they sell. You’ll never have to worry about whom to call or whether they are competent. You’ll also get the friendly family service for which Spas by the Bay is known. So don’t just imagine slipping into a luxurious hot tub after a hard day’s work…let Spas by he Bay make the dream a reality.

COMPANY PHILOSOPHY
"We employ tried-and-true customer service techniques that are woefully rare in today’s world. These include returning phone calls promptly, being on time, keeping our word and standing behind what we do. If something’s not quite right, or a customer feels they didn’t get their money’s worth, we will always find a way to make it right.”

EXCERPTED SURVEY RESPONSES
“We were very satisfied. We liked everything.” —Craig M.

“Bill is the best. He is dependable and always follows up.”—Dave H.

See Survey Comments



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