Auto Smog

Monterey & San Benito Counties

Pacific Smog

(831) 899-8877

1993 Del Monte Boulevard
Seaside, CA 93955

Ken Ashton, President

SERVICES
Emissions Inspections

HOURS
Mon – Fri: 8am – 4:30pm

CREDIT CARDS
Debit MasterCard
Visa

EMPLOYEES
6



Workers Comp Insurance
Liability Insurance
State License No.
AM214292
Current Complaint File
Business Practices

CUSTOMER LOYALTY
Based on 126 random customer surveys made since January 2008 asking each customer: "Would you use this company again?"

CUSTOMER SATISFACTION
"Please rate your satisfaction with the quality received."

RATING STATUS
We declare that Pacific Smog has passed all of the rating steps and has earned the Diamond Certified award, Certificate No. 1298.


Back to list

Survey Comments

Pacific Smog has done business from the same Seaside location since 1991. Ken Ashton is the second owner. He acquired the business in 2001 and has carried on the traditions of quality and service instilled by the company’s founder. He heads a team of ASC Certified Technicians who provide quick and reliable smog testing for customers in Monterey and San Benito Counties—and beyond.

Pacific performs testing on all types of vehicles— those privately owned and those belonging to city, county and state organizations. Since they rarely perform emissions-related repair, you don’t have to worry about their evaluation being biased. And because they devote most of their time to the testing process, you never need to make an appointment—just drive in when it’s convenient. Three testing machines operate at all times, so Pacific Smog can usually have your car ready in thirty minutes or less.

The shop is open Monday through Friday and accepts MasterCard and Visa for your convenience.

COMPANY PHILOSOPHY
“You can always expect to receive courteous, prompt and professional service when you bring your car to us. We have ultra-modern equipment and technicians who are certified to use it. We promise a timely, comprehensive evaluation of your car that’s completely fair and impartial.”

EXCERPTED SURVEY RESPONSES
“I’ve used them for ten years and never had a problem. They are to the point and efficient. They explain everything and get you in and out.” —Charles B.

“The customer service is good. They are polite and fast.”—Infante H.

“The promptness, any time no matter what time of the day it was, they were always available. They always get the car done in an efficient amount of time. They take care of your insurance and your DMV paperwork. It was all taken care of.” —Francesca A.

“They are friendly and quick.”—Theresa B.

See Survey Comments

 

 


Alameda County
Contra Costa County
Marin County
Monterey & San Benito Counties
San Francisco
San Mateo County
Santa Clara County
Santa Cruz County
Solano County
Sonoma County
Other Counties

 

 

 

 

 

©2002-2008 | American Ratings Corporation