What did you like best about Mykels Interiors?

The following are verbatim customer responses from research that American Ratings Corporation conducted between 1/2/08 and 1/14/08. Customer last names have been initialized for privacy. 

“I've worked with them for years. They've been really good.” —Mr. J.

“I think the fact that they give personal service. The installers are very professional and the interior designer is helpful.” —Mr. N.

“They came out right away and fixed the problem for free. They were very personable.” —Mrs. E.

“I would say they are very personable and prompt.” —Ms. B.

“They were quick and efficient.” —Mr. B.

“They followed through and explored all of the alternatives. Their prices were very competitive as well.” —Mrs. B.

“Their customer service is good. They have good product selection and their installers are good. Everything we bought from them has held up really well.” —Ms. C.

“They were very efficient and knew their business very well.” —Ms. K.

“They had good upholstery and they were excellent.” —Ms. M.

“I like the personal service and the way the rep listened and worked with me on the price.” —Mr. W.

“I don't know. They are just really easy to work with.” —Mr. H.

“I just had great service. All of the people from their company that came to the house were great. The quality of what I bought was good.” —Mr. D.

“Michael was very knowledgeable, helpful and understanding of my taste. You can always depend on him to do an excellent job.” —Mr. H.

“Their service and workmanship are outstanding. They come right out and take care of any errors as soon as you let them know.” —Mr. P.

“His installers were excellent. They were in and out in two days and Michael was there to oversee the project. They were terrific.” —Mr. H.

“The selection was good and the staff came to our home.” —Mrs. B.

“The young lady who called me” —Mr. D.

“The people that did the installation were the best part because they gave extra attention. I knew I could trust them. I had a bad experience with another company, but Mykels restored my faith. I would only go to them. I knew I was paying more, but it was worth it to have that trust factor because I didn't want to have to hire a lawyer again.” —Mr. T.

“The attention to detail, the quality and their honesty” —Mr. B.

“It was simple, direct and they did a good job.” —Mr. E.

“The helpfulness, they gave us information about what was needed for the repairs.” —Mrs. O.

“Michael” —Mrs. G.

“They know their product and they come in and do their job quickly, efficiently and with very little disruption.” —M. B.

“They are just really friendly and helpful.” —Ms. T.

“They were very friendly.” —Mr. B.

“It is all pretty much even, the friendliness, the quality of the carpet and the attentiveness. Overall, it was a very pleasant experience.” —Mrs. P.

“They're very professional and flexible.” —H. G.

“They did the work correctly.” —Mrs. Z.

“Their service level is excellent.” —G. A.

“They do an outstanding job and are prompt and courteous. If a job is not right, they quickly go back and correct it.” —Mr. B.

“They did the job right.” —Lee T.

“Michael, he was low-key, pleasant and the price was right. There was nothing I would change.” —Ted V.

“The personalized service” —Elaine W.

“I liked that anything was possible.” —Ralph W.

“They have everything you need from flooring to drapes to fabric. They are great people.” —Mrs. C.

“They helped me immediately. They were very good. We liked the service they provided. We are very happy with their work.” —Mr. N.

“They have prompt service. They are friendly and get the job done.” —Mr. W.

“The quality” —John O.

“Michael is a nice, honest and really pleasant to work with. They have a beautiful showroom, but it is Michael that makes it happen.” —Liz L.

“We've worked with them for almost twenty years. It's been a very good working relationship.” —Linda

“They are personable and their installers are good. Michael goes way out of his way to make the customer happy.” —Lynn B.

“Good communication, good customer service, very personable, friendly and he listens to the customer's needs.” —Bonnie B.

“I got good service, quality work and what I wanted.” —Caroline C.

“I thought they were really nice. I liked their quality and how they did the job.” —Deana H.

“Personal service, I also liked that they are a small company.” —Steve K.

“The interaction with the owner, he was always really nice and helpful. I have been really happy with his service.” —Michelle M.

“I like dealing with Mike. He's really straightforward and honest.” —Sunset L.

“I love him. He has a wonderful showroom and wonderful samples that he allows you to take out. I would give him my business again and again.” —Brett M.

“They are dependable and use very good quality products. Their staff is also accessible. You can call them at any time about anything. They were excellent” —Judy L.

“The guys that did the installation worked hard and were very professional.” —Jerry R.

“The owner and all of his employees go out of their way to help me and find stuff that I need.” —L. C. C. R.

“They were local and they gave us a very fair price. The owner was very personable as well.” —Mrs. M.

“The two women that work there were very helpful with the fabric. It was very good, personal service.” —Ms. H.

“They have a good inventory of samples, which was very helpful for me.” —Mr. K.

“When there was a problem, Michael came out and made sure it was taken care of. He made sure everything that we needed was taken care of.” —Mrs. H.

“The woman I worked with was very sweet and professional.” —Ms. A.

“The cooperation and the pleasant attitudes, I think their prices are fair too. I am very satisfied.” —Ms. E.

“I met Mike through work.” —Ms. A.

“He is very personable and he responds to your personal needs. He is very flexible. He offers a lot more services than the products that he sells.” —Barbara Q.

“They are willing to work with you.” —Joe S.

“He is very prompt and responsive.” —Jane B.

“I like their location. It is very convenient.” —R. S.

“The personal service is very good.” —Bernardus L.

“They were courteous, on time and did the work.” —Bill R.

“Personal service” —Mrs. W.

“They were prompt, easy to deal with and they showed up on time. They gave us a good figure and went ahead and installed things on time.” —Ms. K.

“They stand behind their product.” —Ms. C.

“Their service, their responsiveness and I was pleased with what went on. It was good service.” —Ms. P.

“Their courtesy, promptness of their work and their great workmanship” —Mr. M.

“They respond when there are problems.” —Jeanne B.

“I thought the customer service was good as Casey was very helpful and answered all of my questions.” —Lynda J.

“Their skill” —Mrs. C.

“They are local and that's important to me.” —Ms. M.

“The installation guys were very prompt with their service.” —Ms. B.

“Speed” —Ed K.

“Promptness and professionalism” —Beverly P.

“I liked that they came out to my house and did all the legwork. That made it really easy for me.” —Lauren M.

“Their professionalism” —Mr. P.

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