What did you like best about Freddie Sanchez Hardwood Floors?

The following are verbatim customer responses from research that American Ratings Corporation conducted between 9/9/06 and 9/28/06. Customer last names have been initialized for privacy.

“I liked their work and how he kept in contact with us. Everything was done as promised and the work came out really nice.” —Isabel C.

“I've used them twice. They were professional, prompt and a great group of guys.” —Bruce B.

“They got in and did the job. They were very pleasant and they checked in with me at every step of the way. When they were working on the stain, they made sure I was happy with the color. They were helpful and even helped with moving the furniture.” —Jane G.

“The workmanship is extremely good and they do the work on time. Of all the contractors that worked on my house, he was the only one that I had to hunt down to pay. Some people want the customer to pay first, but then they don't show up to do the job. He was absolutely not that way.” —Steve G.

“They did a good job.” —Mary G.

“They did excellent work and they were very friendly. They're just great.” —Beverly K.

“They provide extremely professional service and do quality work. When there was a problem with the finish, they fixed it right away without any questions asked.” —Terry N.

“Benji did the floors for us. He was very professional, careful, considerate and he did a very nice job.” —Gene M.

“They were on time. They came when they said they would and the quality of work was excellent.” —Laura S.

“They were very prompt and their prices were reasonable. We felt that they sympathized with our situation when we had water damage which was near the holidays. They got the job done very quickly.” —Victoria C.

“I liked the fact that they didn't make too big of a mess. They taped everything off and did a neat job.” —Doris C.

“They do what they say they will do. Their prices are not cheap but reasonable. They bring enough people to the job to get it done, unlike many other contractors who don't have enough people working them.” —Mark A.

“I liked the service and the quality. He was there when I needed him.” —Paul B.

“He is very direct, honest and a skilled craftsman.” —Alice B.

“They are prompt, reliable and the quality is excellent.” —A. C. & E.

“They were prompt. They came when they said they would.” —Joann C.

“They get on the job when they say they are going to and do quality work.” —Tim F.

“I liked the job they did. They were prompt, professional and efficient. I'm a general contractor but they do all of my hardwood floors.” —Robert D.

“The end result was great and the job was done in a very timely manner.” —Donna F.

“I liked the workmanship. He told me when the job would be finished and he lived up to it. That's unusual these days.” —David D.

“He is personable, efficient, and reliable and the floors look really nice. He also worked on my mother's home. She would say the same thing about him.” —Anna F.

“The quality was good.” —Joyce G.

“They cleaned up and the floors turned out really pretty.” —Wendy H.

“Everything” —Roy H.

“I like the fact that he gives you great customer service and uses high-quality materials and products.” —MaryLynn

“He is honest and he gave us a competitive bid. I trusted the people that were here. They stuck to the time line and finished on schedule.” —Louise L.

“Easy to work with” —Lupe L.

“Freddie is very relaxed and easy to work with. His prices are also competitive.” —Janice J.

“Their work was professional and they were fair. I had someone do my floors before, but Freddie came in and did them again. I was so happy with the new results.” —Rebecca

“They did a good job. The first coat they put on was not the one that I asked for, but they came back and redid it professionally. The floors look very good.” —Dolores J.

“They are cooperative, efficient and neat. Freddie supervises everything that his workers do.” —Ron L.

“I like his honesty.” —N. D.

“I appreciate the quality of the workmanship.” —Gretchen M.

“They worked with me and their timing was great. Whenever I had a question or concern, they took care of it. Freddie gave me a quote a long time ago for a project. When I decided to have him do the work, he still honored the quote he gave me. It looks beautiful. He really knows his stuff. I live in Pleasanton right now, which is kind of far, but I'd still use them.” —Armini M.

“They were proficient at what they did.” —Tiffany M.

“They were fast, nice and they did a great job.” —David M.

“They cleaned up after themselves and they were very friendly.” —Sandy P.

“The finished product” —Anita P.

“He did what he said he was going to do.” —Mark P.

“The quality of their service” —Nancy R.

“The quality of their work” —Rod T.

“They were on time, clean and they did a really good job. I'm very happy.” —Jenny T.

“I liked the quick response and good service. We've recommended them to others.” —Linda S.

“I liked their functionality. He's very personable and easy to get along with.” —Dave S.

“They were here on time and their work was good.” —Debbie S.

“They do a good job and show up on time. I have never had any problems with them. The bids were also reasonable.” —Mary Jo V.

“They kept to the schedule and stuck with the price.” —Diana S.

“Freddie was great. He did a good job.” —Mrs. T.

“I always use them as the contractor of choice for hardwood floors.” —Dan T.

“I've known the guy for twenty-five years. His work is always good and he's here when says he's going to be.” —Marsha W.

“They came out and did a great job. Mr. Sanchez is very nice. We like to support local businesses.” —Jim F.

“I liked the professionalism, the quality and craftsmanship.” —Laura B.

“They were very communicative and came out when they said they would.” —Carolyn B.

“The work was really nice and professional.” —Terry B.

“They are on time, on budget and they do quality work.” —Ron B.

“He gets the job done on time. They're nice people.” —Johan G.

“They were quick and professional.” —Peg K.

“They were honest, prompt and they did a good job.” —German L.

“We liked the overall results. We got what we asked for.” —Ralph M.

“The workmanship was good and he cleaned up every single day.” —Mike M.

“I was very happy with them. I recommend them to all of my friends.” —Allen P.

“I liked that they were experienced.” —Gene P.

“Their great quality and timing” —Diane R.

“They were very reliable. They were here when they said they would be. They also cleaned up after they were done. The price was what they said it was going to be.” —Linda P.

“He did exactly what he said he would do.” —John P.

“I've been working with Freddie for a few years. He's been easy to work with, and if there is ever a problem, he comes right out and fixes it.” —Dan P.

“He gets the job done at a fair price.” —Jeff S.

“They were polite. I like his son Benji. They were careful and they cleaned up.” —Roselyn T.

“They were very professional, they knew what they were doing and their work was very good.” —Linda S.

“They did a really good job. We love the floors.” —Christina S.

“We liked the quality, the price and dependability. He also helped us decide which type of hardwood floors to choose.” —Gabi W.

“He got the job done.” —Mark

“They were very accommodating.” —Randy B.

“They were easy to work with and fast.” —Tim C.

“They were right on schedule.” —Lucinda

“I just liked how the floors turned out.” —Linda O.

“I liked his knowledge and quality of service. He knows his business.” —Jeanie M.

“They fixed the problem another contractor created while doing our floors.” —Chandra M.

“They were reliable and knowledgeable.” —Joanne M.

“They are pretty reasonable and knowledgeable. They knew what to do and did it.” —Gina M.

“He was on time and he finished the job when he said he would.” —Tina O.

“I liked it when they were done.” —Joanna P.

“They knew what they were doing and did a good job.” —Les P.

“They did what they said they were going to do and showed up on time.” —Tom

“He got in and got the job done. I was happy with the floors.” —Ron R.

“They were honest and did what they said they were going to do. They cleaned up after themselves and provided me with quality work for a reasonable price.” —Gayle S.

“He's one of the few who does good work for a good price.” —Cindy S.

“I like their price. I've referred them to others.” —Terry W.

“The final results look good. My wife dealt with them throughout the entire process.” —Josh W.

“They were honest.” —Linda F.

“I liked Freddie.” —Denise H.

“They were on time, thorough and they did everything on schedule.” —Larry M.

“They kept to their schedule.” —Norm R.

“They kept to the schedule.” —Sherri M.

“They were on time.” —Charlie N.

“They were on time and did the job in an organized and timely manner.” —Benita R.

“He matched the wood very well.” —Meg W.

“Freddie was great.” —Ed

“His price was fair and he had a nice demeanor.” —Yanira W.

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