Jesse Lizama, Emergency Operations Manager

Since 1984 Disaster Kleenup Specialists Monterey Bay have served the homeowners and businesses of Monterey, Santa Cruz, and San Benito counties. They provide 24 hour emergency service for water, fire, sewage, hazardous materials, blood-borne pathogens, and storm damage. In addition, they also perform duct cleaning and mold, asbestos, and lead abatement. The Disaster Kleenup team is known for rapid response that helps prevent secondary damage and keeps a bad situation from getting worse. In 1998, they joined Disaster Kleenup International (DKI), the nation’s largest property restoration association with over 190-member companies. The company’s association with DKI connects them to a knowledge and resource base of the nation’s leading restoration professionals.

COMPANY PHILOSOPHY
"In the restoration business, we are generally meeting our clients on a very bad day in their life. Their home or business has suffered unexpected damage, and the emotional impact is something we respond to with great care. When we arrive on their doorstep, our goal is to quickly assess the situation and determine the best course of action to put their home and life back together. Showing each customer this clear path of returning to normalcy is invaluable in helping them through the disaster. Our industry is property restoration, but our business is customer service.”

EXCERPTED SURVEY RESPONSES
“The workers were very courteous, knowledgeable, very clean and they answered all my questions.” —A. S. P.

“It was very professional and they came down and cleaned up the mess. Afterwards, it looked like nothing had happened. They came on a Saturday night and they worked until almost midnight.” —N. H.

“They did what they said they were going to do. They arrived on time and were very aware of the cost. They kept me informed and gave me choices. I was very happy.” —George F.

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