What did you like best about D. Cook Construction?

The following are verbatim customer responses from research that American Ratings Corporation conducted between 4/3/2008 and 4/14/2008. Customer last names have been initialized for privacy.

“They care about the job. The billing was good and everything was just great.” —Beth P.

“They come on time and do a good job. I've been using them for over seven years.” —Charles B.

“His crew is very professional and they clean up after themselves.” —Connie D.

“They are courteous, honest, straightforward, clean and they do good work.” —Eileen B.

“The ability to work with them over time” —Fred S.

“They're honest and fair. Their prices are good. He is very meticulous.” —Gene B.

“They did a good job. They did what we asked them to do and they had competent people working with them.” —Glenn H.

“They always do what they say they will do. They always clean up well. Art and everybody are very personable. They do good work.” —Jane M.

“I like Dustin's integrity, honesty and forthrightness. He is genuine.” —Jane S.

“Dustin was open for suggestions. He was competent and there was very little pressure. There was quite a bit of work involved, but he was flexible. When issues came up regarding damages from plastering, he took responsibility. He also cleaned up the mess as he was working. I highly recommend him.” —Jeff M.

“He's the best construction guy in the area, the most honest, most creative and very thorough. I wouldn't hesitate to recommend him.” —Carol H.

“When he said he would be here at 8:30, he was here at 8:30, not 8:45 or 8:10. That was amazing to me. He cleaned up very well. He responded well to my phone calls and questions. He was calm.” —Joanna W.

“They did the job neatly and on time.” —John M.

“They're very punctual, very honest, and always go the extra mile.” —Joyce M.

“They were reliable, kept the cost below the estimate and his subcontractors were very polite and equally reliable. They cleaned up after themselves as well. They did good quality work.” —Jeanette K.

“A group of business people in town is forming that swear by his work. They use his services over and over again. Dustin is an artist. He is easy to work with. The word that comes to mind in describing their company is meticulous. Every detail is covered. I have recommended him to others on numerous occasions.” —Lyn D.

“They were always punctual and easy to work with.” —Melanie D.

“They were on schedule.” —Judy G.

“The work that they did was well done. When we wanted to do something a little bit differently, they understood and did what we wanted. The quote was correct. They were timely.” —Steve M.

“Flexibility” —V. V. J. C. A.

“The quality of the work is good. They are very flexible, personable and careful when going inside units. They take great pains to put tarps down and just take care so they don't damage anything.” —Sue N.

“The promptness and timeliness” —Teresa B.

“Their professionalism and the finished work, I felt very comfortable with what they did.” —Terri L.

“Their creativity” —Thomas H.

“Their work was good.” —Virginia D.

“They fulfilled their agreements.” —Al S.

“He's knowledgeable and does good work.” —Hideo S.

“They finished the job fast.” —Holly D.

“Their integrity, doing what they said they would do on time and the lack of problems” —Jan S.

“We had a good understanding. The guy that I dealt with was patient and had a good sense of rapport. He was also flexible.” —Mark N.

“The value was very good, excellent workmanship and quality work. They finished when they said they were going to finish. After I got totally screwed by another contractor, I hired them. So far, they've done about three to four jobs for me and all of them went very well.” —Alice K.

“When I needed a certain special thing to be done, he came up with a great solution. I am very satisfied with his work.” —Sue S.

“He was down to earth.” —Susan B.

“He is thorough, prompt, he pays attention to detail and listens to the customer.” —Beth W.

“I liked their foreman.” —Bob C.

“I liked Dustin.” —A. C. F. P. M.

“I felt good about Dustin Cook. I felt he was honest. The work was good too.” —Jill D.

“They were very consistent and didn't goof off.” —H. A. P.

“They do good work and are tidy.” —E. S. F.

“They listened to my needs.” —Penny M.

“The price, and they had good communication skills.” —Robert S.

“They had very professional and experienced workmen. When I laid out the scope of the project, they were very good about informing me of how they would proceed.” —Thomas C.

“The job was done on time and that was what impressed me.” —Tony V.

“They were prompt, they had good timing and the ultimate job was well done.” —Daniel E.

“They were very flexible and easy to work with. The quality of the work was fine.” —Mrs. K.

“They did good work. Dustin was always good.” —Rick F.

“They did everything well.” —Mrs.  V.

“I liked Dustin. He did what he said he would do.” —Katherine D.

“Their willingness to work with me on things” —Scott C.

“They are all nice people.” —Forrest G.

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