What did you like best about Casner Exterminating Inc.?

The following are verbatim customer responses from research that American Ratings Corporation conducted between 1/12/08 and 1/12/08. Customer last names have been initialized for privacy. 

“They're prompt, nice, and just very professional.” —Barbara V.

“They got the job done. We didnít have any problems with them.” —Ken Y.

“They assessed the situation, and they came up with a solution and executed it well.” —Kathy L.

“They came out on time. They came back right away, once I realized that the pests weren't all gone. I just thought they did a great job.” —Henry S.

“They were very professional.” —Maria C.

“They were prompt and courteous. They came out and did a quick job.” —Clyde S.

“They were very thorough, polite, and professional.” —Janet D.

“I am really satisfied with their work.” —Jeanne L.

“He is very personable and thorough.” —Charlie J.

“They were very thorough, and they made sure they covered all of the areas.” —Frank C.

“He was very efficient, came on time, and he did the job without intruding on our life.” —Ann J.

“They did a really good job.” —Maria R.

“I really liked the two guys that came out. They were really nice and capable.” —Judy P.

“They were great. We had no problems with them.” —Craig T.

“Their promptness, attitude, and helpfulness” —John M.

“I liked the staff that came out. They were very helpful and would answer my questions.” —Lorraine D.

“They were prompt.” —James W.

“I liked the attitudes of the workers and their response time.” —Lynn R.
“Everything, they answered the call, they did excellent work, and their pricing was good. As a matter of fact, I now have a contract with them. They did an awesome job for us.” —M.H.A.

“They knew what they were doing.” —Steve M.

“I think they do a good job.” —Jielu Z.

“They were prompt and thorough.” —Joe A.

“They provided a very good service. I thought they were fine.” —Jan B.

“They always answer the phones bright and early in the morning. They show up on time, and they are very thorough. I can trust them. I trust their opinion, because they are very good.” —Linda S.

“They were very punctual and courteous.” —Scott C.

“They did what they said they would do, and they were very thorough.” —Ted J.

“Very responsive and not pushy, I think they are good people.” —Louis C.

“They are pleasant and willing to look into whatever we request. They are very accommodating and thorough.” —M.G.R.

“The thoroughness of the work and the people who did the work, John Perry was very good. Everybody loved him here. He should get all of the credit.” —Robert S.

“They are courteous. I have absolutely no ants or even mice.” —Maryann M.

“They did a good job.” —M.C.B.

“They are very good. I'm very satisfied with their work.” —Jack A.

“I like the attitude of the man who comes here. I think his name is John. He's very pleasant and does a good job.” —George H.

“I like Jose. He's very nice, and he cleans up very well.” —Anna D.

“Their dependability” —Bill F.

“I don't have bugs in the house.” —Laurie B.

“I like my technician Jose. He's very prompt, and he always comes up with solutions that my family and I are comfortable with. That is very important to me, because I have young kids.” —Kimberly H.

“John is great. He is really helpful and very polite.” —Susan J.

“I think the person that comes out is very nice and does a good job every time.” —Joanne I.

“The service man is very courteous and prompt. He does his job well.” —Jess E.

“Sergio always calls and leaves his number after he's done. He is very reliable.” —Burk G.

“They do a good job.” —Greg V.

“They are very consistent and seem honest. I like the man who comes out. John is reliable and dependable.” —Alison S.

“They did a thorough job.” —Deb P.

“They just come right out and do the work.” —Charles W.

“They try to be as prompt as they can be, and they do a good job.” —Roger L.

“I like their technician, John. He's very thorough.” —Marie G.

“I like my service guy. He is exceptional.” —Dean M.

“They always call a day prior to my appointment. Before he sprays, he knocks on my door and lets me know.” —Helga S.

“John does a great job.” —Richard T.

“They are prompt, efficient, and effective. They're just great.” —Joseph R.

“John is great. He does a great job, and he's very professional.” —James N.

“The service that they provide is good. Jose is very courteous, and he lets me know when he's coming.” —Mary O.

“They do what I want them to do. I've been using them for years.” —Frank C.

“They did a fine job.” —William F.

“They do their job.” —Janet H.

“They show up when they're supposed to.” —Randy H.

“He's very thorough and on time.” —Doc H.

“They do the job. I've been using them for years.” —Rick H.

“They take care of the problem.” —Lorna O.

“They use a treatment called “Electro Gunî, and they are good at it.” —William P.

“They are on time and do a good job.” —Laura F.

“They do a very good job. They are prompt and professional.” —Nancy T.

“Their promptness and knowledge” —Ed A.

“They were very professional. They did a fine job.” —Delia G.

“They had great follow-up. We had electric treatment that required a second visit, and they followed up and kept their word.” —Jeff F.

“They came in, did the job properly, and they cleaned up afterwards. We were completely and absolutely satisfied.” —Donald M.

“They were prompt.” —Anu J.

“I like John Perry. He's a fabulous guy. They are lucky to have him.” —Fred R.

“They take care of the bugs for me.” —Cherly V.

“They showed up, and they were competent. They did a good job. They talked about the safety precautions, and they followed through with them. They explained what we needed to do to keep ourselves and our customers safe. We were very happy with them.” —V.V.S.S.

“Reliability” —Kimberly K.

“Reasonably priced, and they seemed knowledgeable.” —Tracy B.

“They are very persistent.” —Robert E.

“They did a pretty good job.” —Barbara H.

“They seem to do a good job, and they're in and out quickly.” —Donald T.

“Friendly service, and they do a good job.” —Harry V.

“They notify me before they come out, and my bug problem seems to be better.” —Dawn B.

“The spray-man does a great job.” —Wayne J.

“Customer service” —Robert G.

“They're very responsive.” —Judy S.

“They showed up when they were supposed to.” —Robert M.

“They were on time. When I complained about problems, they came back and fixed everything.” —David M.

“Good customer service” —Vince C.

“We explored the different options, and they were forthright. They were pretty good.” —David S.

“They were available, and they told us what they would charge upfront. They came out and did a thorough inspection. I didnít have to worry about anything. I was very happy with that.” —Betty S.

“They call before they come, and they're always pleasant.” —Richard M.

“They show up, and I like the guy who comes out. I believe his name is Sergio.” —Carolyn K.

“They are reliable.” —Gina G.

“I like the guy who does the work.” —Susy C.

“They did their job. We haven't had any more problems since they came out.” —Michael A.

“I like the guy they have, Jeff.” —Lee M.

“I haven't had any problems with any more rodents, and they're always on time.” —James S.

“They were willing to work with me on the price.” —Dan F.

“They interacted well with us.” —Robin E.

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