Monterey & San Benito – Roofing

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3342 Paul Davis Drive
Marina, CA 93933
(831) 275-0996

Serving all of San Benito and Monterey Counties including Pacific Grove, Hollister, Seaside, Salinas, Gonzales, Soledad, Greenfield and King City.

Services include roof repairs, roofing shingles, roof panel replacement, roof leak repair, flat roofs and rubber roofs. Brands include Enviroshake, Duro_last and Owens Corning... License 445118 | DCID8313737212
742 Neeson Road, Suite D
Marina, CA 93933
(831) 708-8969

Serving all of San Benito and Monterey Counties including Pacific Grove, Hollister, Seaside, Salinas, Gonzales, Soledad, Greenfield and King City.

Services include new construction roofing, roof waterproofing, reroofing, roof repairs, real estate roof inspections. Brands include Owens Corning, DuroLast and US Tile... License 836222 | DCID8313948581
(831) 704-6973

Serving all of Monterey County and San Benito County including Salinas, Sea Side, Monterey, Soledad, Marina, Pacific Grove, Hollister and Greenfield.

Services include commercial and residential roofing, skylights, roof waterproofing, roof repairs and roof replacement. Brands include IB Roof Systems... License 812294 | DCID8313920744
Map of these Diamond Certified companies
Cities: Carmel-by-the-Sea, Del Rey Oaks, Gonzales, Greenfield, Hollister, King City, Marina, Monterey, Pacific Grove, Salinas, San Juan Bautista, Sand City, Seaside, Soledad
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Why Trust Diamond Certified Roofing Companies Rated Highest in Quality?

You are the customer. If your goal is to choose a roofing company that will deliver high customer satisfaction and quality, you’ll feel confident in choosing a Diamond Certified roofing contractor. Each has been rated Highest in Quality in the most accurate ratings process anywhere. And you’re always backed by the Diamond Certified Performance Guarantee. Here’s why the Diamond Certified ratings and certification process will help you find a top-rated roofing company and is unparalleled in its accuracy, rigor and usefulness:

1) Accuracy: All research is performed by live telephone interviews that verify only real customers are surveyed, so you'll never be fooled by fake reviews.

2) Statistical Reliability: A large random sample of past customers is surveyed on an ongoing basis so the research results you see truly reflect a Diamond Certified company’s top-rated status.

3) Full Disclosure: By clicking the name of a company above you'll see the exact rating results in charts and read verbatim survey responses as well as researched articles on each qualified company.

4) Guaranteed: Your purchase is backed up with mediation and the Diamond Certified Performance Guarantee, so you can choose with confidence.

Click on the name of a Diamond Certified company above to read ratings results, researched articles and verbatim customer survey responses to help you make an informed decision.

More than 200,000 customers of local companies have been interviewed in live telephone calls, and only companies that score Highest in Quality in customer satisfaction–a 90+ on a 100 scale–as well as pass all of the credential-based ratings earn Diamond Certified. By requiring such a high score to qualify, the Diamond Certified program eliminates mediocre and poorly performing companies. Read detailed information about the ratings and certification process.

How to Choose
The Best Roofers in Monterey and San Benito Counties Provide New Roofing Installation and Reroofing

The integrity of your roof depends on the quality of the Monterey County and San Benito County roofing company you choose. Because roof leaks or ignored roofing repairs, can ruin your belongings and cause underlying problems, like water damage and mold....

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The integrity of your roof depends on the quality of the Monterey County and San Benito County roofing company you choose. Because roof leaks or ignored roofing repairs, can ruin your belongings and cause underlying problems, like water damage and mold.

That's why it's important to hire professional roofers that have the necessary skill and experience to install new roofs and repair existing roofs, and they can offer a better overall value. Researching your options will help you find a high-quality roofing company in Monterey County and San Benito County, including those in the major cities of Salinas, Seaside, Monterey, Marina and Soledad, as well as in the smaller towns in South County for your roofing work.

Decide What You Want from Your San Benito and Monterey County Roofing Company

Before you start your search, know whether you are looking for roof repairs or need to have your existing roof replaced. Once you've narrowed down the roofing services you need, consider the importance of aesthetics. Today there are many choices in roofing materials, including slate roofs, rubber roofing, asphalt shingles, metal roofing, concrete roof tiles and wood shingle and wood shake roofs.

It's wise to match the project to a qualified roofer. Some local roofing companies in the larger Monterey County and San Benito County cities such as Salinas, Seaside, Soledad, Marina and Monterey specialize in copper roofs and tin roofing, while others are able to install tile roofing and energy efficient roofing. Likewise, commercial and industrial roofing is a specialty. If you need a new roof for your commercial building, be sure the roofing contractor you're considering is skilled at installing commercial roofs.

You should also be ready to discuss a timeline for the project and any expectations you have for the roofing work and the service you receive from the roofers. By being prepared, you're more likely to find the best roofing contractor for your job in Monterey County and San Benito County, including the cities of Pacific Grove, Hollister, Greenfield, King City, Gonzales and the smaller towns such as Lonoak, Bitterwater, Old Hilltown, San Ardo, Wunpost, Nacimiento, Ridgemark, Paicines and Robles Del Rio.

The Value of Researching Good Roofers in Monterey County and San Benito County
While it's best to choose a Diamond Certified company because they're rated Highest in Quality, that may not always be possible. If you're unable to choose a Diamond Certified roofing contractor in your area of Monterey County and San Benito County, improve your chances of hiring a good roofing company by researching candidates on theContractors State License Board to ensure license and workers' compensation insurance. Violations will also appear on the license record, so you'll know about serious customer grievances that have been reported to the state.
Then take time to verify roofing contractor credentials. Savvy consumers recognize that local roofing companies here in Monterey County and San Benito County are often their best option when hiring a roofer. That's because roofing contractors who live and work in the local area may be most likely to offer quick emergency roofing repairs and reliable service for roofing installation and reroofing.
Some local roofing companies in the major Monterey County and San Benito County cities of Soledad, Greenfield, Gonzales, Seaside, Salinas and Marina have been certified by roofing manufacturers as authorized roof system distributors and installers.
Some roof repairs are small jobs, but roof installations and reroofing may take days or even weeks to complete. Therefore, it's especially important to find a roofing company with roofers who are dedicated to customer service and with whom you can work well.
Further Research on Good Roofing Contractors in These Major Monterey County and San Benito County Cities: Salinas, Seaside, Monterey, Soledad, Marina, Pacific Grove, Hollister, Greenfield, King City and Gonzales
Now that you've done some initial research, call some roofers in your area of Monterey or San Benito counties. If you live in a larger city, including Salinas, King City, Seaside, Soledad, Monterey or Marina, you will find many good roofing companies. If you live outside these areas, keep in mind that many roofers are willing to travel to other parts of Monterey County and San Benito County, including the smaller towns of Pacific Grove Acres, Llanda, Hudner, Lucia, Morse, Idria, Penvir, Sycamore Flat, Bolsa Knolls, Chualar or East Garrison.
When you interview the roofing companies, use a pre-written list of questions and record the answers you get from the contractors. Remember, though, many roof contractors will not provide estimates over the phone without seeing the job first. However, don't feel obligated to set an appointment for an estimate if you weren't impressed with your initial contact with the roofers. If the local roofing contractors you've talked can't answer your questions acceptably, feel free to end the conversation and move on to the next high-quality roofers on your list, including those in the smaller San Benito County and Monterey County towns of Plaskett, Neponset, New Monterey, Pebble Beach, Sand City, Carmel-by-the-Sea, Dem Monte Heights, Pleyto, Dunneville and Cottage Corners.
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Know What You Want
Detail What You Want From the Roofing Company You Hire

Before interviewing good roofing contractors, think carefully about your project, the type of roof you want and what qualities you're looking for in a roofing company. Some homeowners find it useful to write down questions and keep a record ideas and roofing samples they like. This gives them a detailed case and allows them to present clear expectations to the roofing contractors.
Here are a few questions to get you started with your search:...

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Before interviewing good roofing contractors, think carefully about your project, the type of roof you want and what qualities you're looking for in a roofing company. Some homeowners find it useful to write down questions and keep a record ideas and roofing samples they like. This gives them a detailed case and allows them to present clear expectations to the roofing contractors.
Here are a few questions to get you started with your search:

  • Do I want a Diamond Certified company that is rated best in quality and backed by the Diamond Certified Performance Guarantee?
  • Do I need a new roof or simple roof repairs?
  • What is my roofing budget?
  • Is there a roofing material or roof color I prefer?
  • Are there any factors that could may make this roofing project complicated or need to be planned for (i.e. a steep roof, dormer windows or multiple roof peaks, etc.)?
  • What characteristics do I want in a roofing contractor? This may include timeliness, reliability, availability of follow-up services, emergency roofing repair, communication skills, competence, etc.

How to Interview Good Roofing Contractors in Monterey County and San Benito County
You may get better results if you have a list of prepared questions to ask the roofing contractors you interview. Having prewritten questions can help keep you on track and ensure sure you ask the same questions of every roofing contractor you consider.
During the phone and in-person interviews, write down the roof contractors' answers and note their tone and the general impression you get from them. This will help narrow down your choices to the best roofer in Monterey and San Benito Counties for you.

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What to Ask on the Phone
Questions to ask Local Roofers on the Phone
  • Has your company earned and maintained a Diamond Certified rating?
  • Are you a licensed roofing contractor? (You can verify this at the Contractors State License Board website.)
  • Do you have active liability and workers' compensation insurance coverage on all of your employees?
  • What is your specific experience with new roofing installations and roof repairs in Monterey County and San Benito County?...
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  • Has your company earned and maintained a Diamond Certified rating?
  • Are you a licensed roofing contractor? (You can verify this at the Contractors State License Board website.)
  • Do you have active liability and workers' compensation insurance coverage on all of your employees?
  • What is your specific experience with new roofing installations and roof repairs in Monterey County and San Benito County?
  • Do you charge for roofing estimates in Salinas, Seaside, Monterey, Soledad, Pacific Grove, Greenfield, rural South County, etc.?
  • Will my project require a permit? If so, will you get the permits for me? (Beware of contractors who ask you to take out permits. This may be a sign they're not licensed contractors.)
  • Do you have your own roof installation crew, or do you subcontract roof installations here in Monterey County and San Benito County?
  • Are you personally on site during the roofing process? If not, who is in charge of the roofing crews?
  • Is there a specific roof brand and type you recommend? Why?
  • How long has the manufacturer been making the roof shingles or roofing systems you install? (A lifetime warranty is worthless if the manufacturer goes out of business.)
  • Are you authorized by the manufacturer to install new roofs? Remember: Installation by unapproved roof contractors could void your manufacturer's warranty.
  • What guarantees and warranties do you offer on your new roofs and roof repairs? (In addition to the warranty on the windows.)
  • How long have you been a roofing contractor in Monterey and San Benito counties?
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What to Ask in Person
Questions to Ask Monterey and San Benito County Roofing Contractors in Person
  • How much time will the roofing work take from start to finish?
  • Will I be able to stay in my home during the roofing installation?
  • Is the new roof energy efficient? Will it reduce my electric bills?
  • Do you have any recent projects in my area of Monterey County and San Benito County where I can see how the roof installations look from the street?...
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  • How much time will the roofing work take from start to finish?
  • Will I be able to stay in my home during the roofing installation?
  • Is the new roof energy efficient? Will it reduce my electric bills?
  • Do you have any recent projects in my area of Monterey County and San Benito County where I can see how the roof installations look from the street?
  • Will you give me a list of customer references?
  • Are you responsible for future service and warranty work if there's ever a problem with my new roof or reroofing?
  • What can I do to make the roof installation process easier?
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Review Your Options
Find and Hire a Good Roofing Contractor
in Monterey County and San Benito County, Including the Major Cities of Salinas, Marina, Seaside, Monterey, King City, Soledad, Hollister, Pacific Grove, Greenfield and Gonzales
Your choice of roofing contractor determines the value of your new roof and can impact the resale value of your home. So before deciding on the best roofers in Monterey County and San Benito County for your roofing job, it's important to consider the following questions:...

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in Monterey County and San Benito County, Including the Major Cities of Salinas, Marina, Seaside, Monterey, King City, Soledad, Hollister, Pacific Grove, Greenfield and Gonzales
Your choice of roofing contractor determines the value of your new roof and can impact the resale value of your home. So before deciding on the best roofers in Monterey County and San Benito County for your roofing job, it's important to consider the following questions:

  • Can the roofing contractors meet your needs in terms of scheduling, products and installation preferences?
  • Are the Monterey County and San Benito County roofers knowledgeable on the products they sell and install?
  • Can the roofing company liaison tell you which roofing services and roof products best suit your needs and why (i.e. roof repairs, roof replacement, aluminum roofing, corrugated roofing, membrane roofing, ceramic tile roofing, wood roof shingles, etc.)?
  • Is the Monterey County and San Benito County roofing installation company sensitive to your budget? Can they offer various products that fit your resources? Most contractors will give you bids for good, better and best options that include choices of products, design and aesthetics, prices, brand names/manufacturers and roofing services.
  • Do the roof contractors offer warranties in the event of a product failure or installation error? Will they put these guarantees in writing?

You may also want to examine your own expectations for your new roof, realizing that not all may be possible. For instance, when having a new roof installed, it may not be reasonable to expect an uninterrupted schedule or a quiet worksite. So talk with your roofing contractor about what you can reasonably expect while the roofers are working on your home. You are more likely to be satisfied with the completed product and the work while it's in progress if you go into the job with fair expectations.

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How to Work With
Get Roofing Repair Estimates You Trust from Roofers in Monterey County and San Benito County

The best roofing contractors in San Benito and Monterey counties, including those in the larger cities of Marina, King City, Seaside, Salinas, Monterey and Soledad and even some in the smaller towns such as Carmel-by-the-Sea and San Juan Bautista, can be careful about which roofing jobs they take. That's because not all roofing companies are able to handle every type of roofing repair or roof installation, and some specialize in certain types of roofing. So it's important to look for the high-quality roofers that perform the roofing services you need....

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The best roofing contractors in San Benito and Monterey counties, including those in the larger cities of Marina, King City, Seaside, Salinas, Monterey and Soledad and even some in the smaller towns such as Carmel-by-the-Sea and San Juan Bautista, can be careful about which roofing jobs they take. That's because not all roofing companies are able to handle every type of roofing repair or roof installation, and some specialize in certain types of roofing. So it's important to look for the high-quality roofers that perform the roofing services you need.

Once you're interviewed some local roofers, meet in person with a few of the outstanding companies' roofing estimators at your home for on-site estimates. Discuss what you want from your new roof or roofing repairs, and listen to their suggestions.

You may want several estimates, but limit it to a small number provided by the best roof contractor candidates. Roofers want customers who appreciate good service and fair prices rather than seek cheap roofing. This will improve your chances of finding a quality roofer who understands their trade and provides quality workmanship on roofing installation and roof repairs.

Get a Detailed Roofing Contract from Monterey County or San Benito County Roofers
After you've interviewed a few contractors and found the one that best fits your job, ask for a written contract that the details your roofing job. The contract should include the full expected payment amount, details about materials and installation, and projected start and completion dates.

Read the full contract and completely understand all terms and exclusions before you sign. Once you've signed a contract with a roofing company in Monterey County or San Benito County roofers, you have committed to abide by the contract, so never sign a blank or incomplete estimate.

Remember, contracts exist to protect clients and roofing contractors. So it's permissible for you to write in verbal agreements and special requests you've agreed upon with your Monterey or San Benito roofers.

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Be a Good Customer
How Can You Be a Good Roofing Company Customer?

It's the roofing company's responsibility install quality roofing products using the best roof installation practices. But you play a big part in the success of your new roof installation, too. Here are a few simple steps you can take to be a good customer when hiring a Monterey County and San Benito County roofing contractor....

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It's the roofing company's responsibility install quality roofing products using the best roof installation practices. But you play a big part in the success of your new roof installation, too. Here are a few simple steps you can take to be a good customer when hiring a Monterey County and San Benito County roofing contractor.

  • Be clear with the roofers and let them know what you want in a new roof and specific ways they can exceed your expectations.
  • Before you hire a local roofing contractor from Monterey County or San Benito County, restate your expectations and goals, and your understanding of the terms of agreement. Most problems with local roofers occur because of a breakdown in communication. By being clear about your expectations and theirs, you can avoid most conflicts.
  • Ask your roofing contractor if they will call you with work updates.
  • Be sure your roofing company service representative can reach you at all times while they're reroofing your home or completing your roofing repairs. The work will likely move along faster if your roofer can reach you with updates, questions or for roof work authorizations.
  • When your contractor contacts you, return calls promptly to keep the roofing installation on schedule.
  • Pay for the roofing work promptly.

Why would you want to be a good customer? Roofing contractors in Monterey County and San Benito County appreciate customers who are straightforward, honest and easy to work with. Your good customer behavior sets the tone from your end and creates an environment conducive to a good relationship. Things may very well go smoother and any problems may be more easily resolved.
Simplify the Job for Roofing Companies in Monterey County and San Benito County
Before the work has begun and while it's in progress, keep in mind ways you can make the job easier for your roofing contractors. While the Monterey County and San Benito County roofing contractors you've hired should be professionals who are able to deal with difficulties and unexpected situations during roof construction, you can take small steps to simplify the work. Not only will this create an atmosphere of cooperation and goodwill, but it can also save you money by preventing unnecessary delays and extra work.

  • Before the job, survey your property for items that may make the job harder or may add time to the job. This may include low tree branches near the roofline, trees or parked vehicles that will make it hard for the work trucks to enter your property or get close to the work site, or lawn decorations that could be in the roofing contractors' way. You may even want to plan a walk-through with the roofing company foreman before the work to point out potential problems they may see.
  • Ask your Monterey County or San Benito County roofing professional what you can do to simplify the process. In some cases, you may be able to save time and money by having trees trimmed, cleaning the roof or moving vehicles before the roofing crews arrive.
  • Make sure your roofing company can reach you at all times, such as at a cell phone or work phone number. This can help you avoid costly delays if they need to reach you with updates, questions and authorizations for unanticipated changes.
  • Keep children and pets out of the construction area. Not only is it dangerous for your loved ones to be near the roofing work in progress, it also can also add time to the job if the roofers need to watch out for pets and children. You may also want to take pets out on a leash during the roof installation work in case the roofers don't completely close gates or leave out potentially dangerous equipment or roofing materials.
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Check the Work
Verify the Roofing Installation and Roof Repairs

Once the roof repairs or reroofing services are completed, most good roofers in Monterey County and San Benito County will give you a written invoice that lists the completed work. This invoice may include:...

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Once the roof repairs or reroofing services are completed, most good roofers in Monterey County and San Benito County will give you a written invoice that lists the completed work. This invoice may include:

  • The name, business address and state license number of the roofing company.
  • A detailed list of all roof work done.
  • An itemized list of roofing products and roof replacement parts used.
  • The total cost for the roof repairs or total reroofing, including the amount due for labor.
  • Written proof of any warrantees and guarantees provided by the roofing manufacturer and roofing installers.

Verify that the work lives up to your expectations and the work order by asking your Monterey County and San Benito County roofing contractor to walk through the job with you and show you completed roofing. Check the work against the invoice to validate everything was done as promised.

This is also the time to ask any questions about the completed work and maintaining your new roof.

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Written Warranties
Get Written Warranties from Monterey County and San Benito County Roofers

Before your roof contractor leaves the premises, ask for written proof of any warranties and guarantees they offer. Not all roofers back up their work. But if the roofer you've chosen does guarantee their work, they should give you the details in writing, including:...

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Before your roof contractor leaves the premises, ask for written proof of any warranties and guarantees they offer. Not all roofers back up their work. But if the roofer you've chosen does guarantee their work, they should give you the details in writing, including:

  • The roofing company name and physical address.
  • The work and products covered, including whether the roofing company will repair or replace the roofing products or give you a refund if you have a warranty claim.
  • Your responsibility if you file a warranty claim, such as if you have to pay for labor costs or pay a prorated amount for repairs.
  • The terms and limitations on your new roof warranties.
  • If the roof warranty will cover the new owner if you sell your home.
  • All exclusions and limitations.
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Top 10 Requests
Common Roofing Services in Monterey County and San Benito County

The service requests for new roofs and roof replacements listed below are available in the larger Monterey County and San Benito County cities of Seaside, Monterey, Salinas, Soledad, Marina, Pacific Grove, Greenfield, Hollister, Gonzales and King City and all of the smaller towns and West County. See the paragraphs below for the definition of each term....

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The service requests for new roofs and roof replacements listed below are available in the larger Monterey County and San Benito County cities of Seaside, Monterey, Salinas, Soledad, Marina, Pacific Grove, Greenfield, Hollister, Gonzales and King City and all of the smaller towns and West County. See the paragraphs below for the definition of each term.

New Roof Installations in Monterey and San Benito Counties
New roof installations are a complete replacement of existing roof structures. New roofs are recommended for leaky roofs that regular roof repairs won't fix. New roofs are installed by roofing contractors and may include tile roofs, rubber roofs, shingle roofs, wood shingle roofs and metal roofs.

Roof Shingle Installation
Roof shingles are made of individual, overlapping roof shingles. Most are laid in rows with the top shingles overlapping the lower shingles. Roofing shingles are typically made of asphalt, but can be metal shingles, stone shingles, tile shingles or wood shingles. Roof shingles come in a variety of colors and styles.

Flat Roofing Repair & Installation
Unlike sloping roofs, flat roofs are horizontal (or nearly horizontal) to the building. They are frequently used on residential or commercial buildings, and are often made of tar and gravel, or are rubber roofing, membrane roofing or metal roofing. Many buildings incorporate flat roofing so that they can support HVAC systems, living roofs/green roofs and outdoor living areas on the roof surface.

Roofing Tiles
Clay tiles, solar roof tiles, slate roof tiles, concrete roof tiles, plastic tiles, cedar tiles and ceramic tiles are all popular roofing tile choices in Monterey County and San Benito County. They are long-wearing, unique and often sustainable roofing options. Roofing tiles are available in many styles, including flat tiles, imbrex and tegula tiles, Roman tiles, mission or barrel tiles, interlocking roof tiles, and interlocking pantiles.

Metal Roofing Installation
Metal roofing is a popular choice for its durability, flexibility and number of colors and styles. Once known as tin roofs, metal roofing is available as copper roofing, aluminum roofing, steel roofing, stainless steel roofing, corrugated roofing, standing seam metal roofing, metal shingle roofs and metal panel roofs. Metal roofing is weather resistant, lightweight and portable and is often used on residential buildings, commercial buildings and industrial buildings.

Steel Roof Installation & Repair
Steel roofs and stainless steel roofing is a good choice for harsh climates and as a design element for modern homes. Most steel roofs are installed as rolled roofing, standing seam roofs or metal shingles. Some steel shingles mimic the appearance of slate shingles, wood shingles and tile shingles with the strength and durability of steel roofing.

Roof Repair
Common roof repairs in Monterey County and San Benito County including in the larger cities of Greenfield, Salinas, Seaside, Soledad, Monterey, Marina are required to fix improperly installed gutters, roof leaks, missing shingles, roof flashing leaks, skylight flashing, roof valley flashing, roof ridge vent damage, gutter problems and nail holes. Most roofing contractors in Monterey County and San Benito County provide emergency roof repairs and roof maintenance.

Rubber Roof Repair & Installation
Rubber roofing, often installed in rolled roofing form or liquid rubber roofing, is a specialized roofing cover for roof repairs or new roofing. Rubber roofs may be a good choice for roofs that leak or for flat roofs. Rubber roofs are often installed on commercial and industrial buildings, but are available as rubber roof shingles and recycled rubber roof tiles for residential homes.

Roof Panel Installation
Whether made of corrugated metal or translucent fiberglass, roof panels are good choice for homes, greenhouses and patio covers. Metal roof paneling comes in a variety of colors and styles. Roof panel installation is often quick and attractive, and the lightweight panels are a good choice for commercial or residential roofing.

Roof Replacement
Roof replacement is the removal of an existing roof and putting a new roof on the structure. Roof replacement is an alternative to roof recovering, and is often called re-roofing or reroofing. Reroofing can change the shape or style of an existing roof, and may incorporate new roofing systems or roofing materials to update and add value to a home or building.

Favorite Roofing Brands Installed By Monterey County and San Benito County Roofers
The following roofing brands are some of the most popular roofing manufacturer products installed in Monterey County and San Benito County, including in the major cities of Pacific Grove, Hollister, Carmel, Greenfield, Salinas, Seaside, Monterey, Soledad, Marina, King City and Gonzales.

  • GAF Roofing
  • Firestone Roofing
  • Duro-Last/DuraLast Roofing
  • Galvalume Metal Roofs
  • Ondura Roofing
  • CertainTeed
  • Monier Roof Tiles
  • Gerard Roofing
  • Sika Sarnafil
  • Decra Roofing
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If Things Go Wrong
Have Confidence in The Diamond Certified Performance Guarantee

Diamond Certified roofing companies in Monterey County and San Benito County are backed by the Diamond Certified Performance Guarantee. If your roofing contractor is Diamond Certified and you can't resolve the issue by talking with the roofing company owner, contact the mediation department at info@diamondcertified.org or call 800-738-1138....

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Diamond Certified roofing companies in Monterey County and San Benito County are backed by the Diamond Certified Performance Guarantee. If your roofing contractor is Diamond Certified and you can't resolve the issue by talking with the roofing company owner, contact the mediation department at info@diamondcertified.org or call 800-738-1138.

Easy Ways to End Conflict with Roofing Contractors in Monterey County & San Benito County

You've carefully chosen a qualified roofer from Monterey County or San Benito County. But whether you're unhappy with your new roof or there are communication problems during the work, it's important to know how to handle conflict with your roofing company if problems arise.

Start by trying to resolve the problem directly with the roofing project manager or the company owner. Most local roofers care about their company's reputation, so they try to keep customers happy. When talking with your roofer about problems, remember:

  • Discuss with your roofer any problems or disagreements right away. Don't wait until the roof repairs or re-roofing is done before voicing your concerns.
  • Remain calm and professional, even when disagreeing.
  • Sit down with the Monterey County or San Benito County roofing company representative and review the roof repairs or roofing installation contract to see what your original agreement was and whether the work performed is meeting that contract.
  • Write down and photograph the items at the root of your complaints and concerns.
  • Set a deadline for resolution. Remember, it is within your rights to withhold further payment until the dispute is resolved to your satisfaction.
  • If you don't get an appropriate response from your roofing contractor or they are unwilling to admit the work is flawed, consider calling a local building inspector or roofing expert to assess the work from a neutral position.
  • Fire the roofing contractors as the last alternative. This can lead to breach-of-contract lawsuits and work delays, so only fire the roofers if you feel you have no other recourse.
  • If you have serious problems with a Monterey or San Benito roofing contractor, file an official complaint with the Contractors State License Board
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Glossary of Terms
Glossary of Roofing Terms

The roofing terms below will help you better understand the roofing construction and roofing repair process and will allow you to better communicate with your local roofing company.

aggregate roofing
Aggregate roofing is used as surfacing or ballasting for a roof system. Aggregate can be stone, rock, crushed stone, gravel, crushed lava rock or marble chips.

Also known as: aggregate shingles, built-up roof, built-up aggregate roof, roofing aggregates, aggregate rood systems

base flashing
Base flashing is the roof flashing that is created by the upturned

edges of a roof membrane. Base flashing is usually attached to or resting on the roof deck and directs water onto the roof.

Also known as: roof flashing, base flashing detail, composition base flashing, copper base flashing, concealed base flashing, exposed base flashing, metal flashing, lead base flashing
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The roofing terms below will help you better understand the roofing construction and roofing repair process and will allow you to better communicate with your local roofing company.

aggregate roofing
Aggregate roofing is used as surfacing or ballasting for a roof system. Aggregate can be stone, rock, crushed stone, gravel, crushed lava rock or marble chips.

Also known as: aggregate shingles, built-up roof, built-up aggregate roof, roofing aggregates, aggregate rood systems

base flashing
Base flashing is the roof flashing that is created by the upturned

edges of a roof membrane. Base flashing is usually attached to or resting on the roof deck and directs water onto the roof.

Also known as: roof flashing, base flashing detail, composition base flashing, copper base flashing, concealed base flashing, exposed base flashing, metal flashing, lead base flashing

built-up roof
A built-up roof is constructed with several layers of felt and asphalt. Each layer is topped with hot tar or asphalt. The topmost layer is covered with mineral or rock.

Also known as: builtup roofing, BUR roofing, built-up roofing membranes, built-up roofing systems, asphalt built-up roofs, gravel and tar roofing

corrugated roofing
Corrugated roofing is generally sheet metal roofing that has been folded into ridges. Corrugated roof panels are easy to install and easy to maintain.

Also known as: corrugated roof panels, corrugated roofs, clear corrugated roofing, corrugated metal roofing, corrugated rub roof, corrugated fiberglass roofing, corrugated plastic roofing

counter flashing
Flashing attached to a vertical surface that prevents water from seeping into the roof is known as counter flashing. Counter flashing is often used to waterproof the roofing around chimneys and pipes.

Also known as: counterflashing, chimney counter flashing, counter flashing detail, roof flashing

eaves flashing
Eaves flashing is an additional layer of roofing material installed at the roof eaves to prevent water damage from rain seepage.

Also known as: roof flashing, dormer flashing, ice flashing, water damage flashing, ice dam flashing, eave flashing, roof eave flashing, roof ice dam barrier

EPDM roofing
EPDM roofing is a synthetic rubber roof product made of ethylene propylene diene monomer. EPDM roofing is primarily a commercial roof covering that can withstand weathering, abrasion and extreme temperatures.

Also known as: ethylene propylene diene monomer, EPDM rubber roofing, rubber roof, rubber roofing

fascia
Horizontal trim at the eaves that covers the rafter ends is called fascia. Roof fascia runs horizontally across the ends of the roof rafters to form the edge of the roof. Fascia is placed above the soffit and below the roofline.

Also known as: roofing fascia, roof fascia, fascia board, house fascia, fascia trim

flashing
Roof flashing, usually made of metal sheeting or roll roofing, is installed to prevent rainwater from leaking into a building around joints or vents, pipes, chimneys, walls, dormers and roof valleys. Most roof flashing is made of galvanized steel.

Also known as: roof vent flashing, flat roof flashing, lead roof flashing, corrugated roof flashing, roofing flashing, roof detail flashing, vent pipe flashing

gable
The upper part of a wall that comes to a point at the ridge of a sloping roof. The roof ends and walls create a V-shaped feature.

Also known as: gable roof, hip gable roof, gable roof dormer, dormer, cross gable roof, gambrel roof gable, reverse gable roof, gable roof style, gable roof truss

gable roof
Gable roofs are peaked, sloping roofs that form a gable at both ends.

Also known as: hip gable roof, gable roof dormer, dormer, cross gable roof, gambrel roof gable, reverse gable roof, gable roof style, gable roof truss

gambrel roof
Gambrel roofs have two sloping planes of different pitches on either side of the roof ridge. The lower plane of a gambrel roof has a steeper slope than the upper slope. Gambrel roofs have a gable at each end.

Also known as: gambrel angle roof, gambrel roof style

hip roof
A four-sided roof with sloping sides and ends is known as a hip roof.

Also known as: hipped roof, hip roof style, hipped roof style

interlocking shingles
Interlocking shingles are individual shingles that mechanically fasten together to provide stronger wind resistance.

Also known as: interlocked roofing, interlocking shingle systems, interlocking aluminum shingles, interlocking asphalt shingles, interlocking metal shingles, interlocking composite shingles, interlock shingles

laminated shingles
Strip shingles with more than one layer of tabs that create extra thickness are called laminated shingles.

Also known as: three-dimensional shingles, architectural shingles, laminated asphalt shingles, laminate shingles, laminated shingle, laminated roof shingles

mansard roof
A hip roof with two slopes on each side is referred to as a mansard roof. This type of roof contains two sloping planes with different pitches on each of the four sides. The lower sloping roof plane has such a steep pitch, it may appear vertical. Mansard roofs have no gables.

Also known as: French roof, straight mansard roof, flared mansard roof, double-slope roof

metal roofs
Metal roofs are found on commercial and residential buildings. Metal roofs are made from metal pieces, metal tiles or metal slabs. Metal roofs are resistant to weather and temperature changes and are known for their longevity.

Also known as: metal roofing, standing seam metal roofing, steel roofing, copper roofing, corrugated metal roofing, metal roofing panels, tin roof, metal roof shingles, metal fabrication roof, residential metal roofing, sheet metal roofing

overlay
Installing a new roof system over an existing roof without removing the existing roof is referred to as roof overlay. Roofing overlay is generally a more cost-effective way to install a new roof, since it doesn’t include costs of roof removal.

Also known as: roof recover, roof re-cover, vinyl roof overlay, metal roof overlay, roof-over

re-roofing
Constructing a roof on an existing building is referred to as re-roofing.

Also known as: reroofing, roof replacement, shingle replacement, residential re-roofing, reshingling, re-shingling, tear-off roof replacement

roll roofing
Roll roofing is a composition asphalt roofing and felt product manufactured in roll form. Roofing contractors install roll roofing by laying it in overlapping strips over the surface of the roof.

Also known as: rolled roofing, asphalt roll roofing, rubber roll roofing, rolled roof, smooth surface roll roofing, coated felt roofing

roof decking
Roof decking is thick lumber installed over the roof trusses and under the roof shingles or roof system. Roof deck provides the strength of the roof.

Also known as: roof deck, roof decking, tongue and groove roof decking, wood roof decking, metal roof decking, steel roof decking, roof decking tiles

roof vents
Roof vents provide air flow into a home’s attic or space beneath the roof. Roof vent caps are useful to keep debris and water out of the roof vents.

Also known as: attic vents, roofing vents, air vents, soffit vents, fascia vents, attic ventilation, roof exhaust vents, solar roof vents, ridge vents, gable vents, turbine roof vents, powered roof vents, roof air vents

self-sealing shingles
Self sealing shingles are made with thermal sealing cement that firmly seals the shingles together automatically after they have been set properly and warmed by the sun. In warm seasons, the self-seal will be set in a few days. In colder seasons, sealing time depends on the air temperature and the heat of the direct sunlight hitting the shingles. Many roofing contractors manually seal self-sealing shingle roofs that are constructed in winter to assure a firm seal.

Also known as: self-sealing roofing, pre-sealed shingles, sealing tab shingles

shingles
Roof shingles are overlapping pieces set on a roof to protect it from the elements. Roof shingles are commonly made of wood, slate, asbestos cement, bitumen, asphalt or ceramic material.

Also known as: roof shingles, roofing shingles, asphalt roof shingles, metal roof shingles, solar roof shingles, slate roof shingles, rubber roofing shingles, wood roof shingles, fiberglass roofing shingles

slate roofing
Roofing tiles and shingles made of slate rock are known as slate roofing. Slate roofs are durable, fireproof, weather resistant and unique. Synthetic slate roofing materials are also available. These synthetic slate shingles are lighter, easier to install and less expensive than genuine slate roofing.

Also known as: slate roof tiles, slate roof panels, natural slate roofing, flagstone slate roofing, synthetic slate roofing, faux slate roofing, composite slate roofing shingles

soffit
The exposed, finished underside of overhanging roof eaves. The soffit bridges the space between the siding and the roofline. Soffit can be vented to cool the attic space.

Also known as: aluminum soffit, vinyl soffit, soffit and fascia, soffit detail

solar roof
Roof panels, tiles and shingles with photovoltaic cells built in generate electricity much like traditional solar panels. Some solar roof shingles look just like asphalt shingles and are nailed directly onto the roof surface.

Also known as: solar roof tiles, solar roof panels, solar roof shingles, solar electric roofing, photovoltaic roofing, PV roofing

standing seam roof
Standing seam metal roofing is a method of installing metal roof panels vertically and side-by-side. On standing seam roofs, the roofing panels are attached at the sides with the overlapping area forming a seam between the roof panels. Standing seam roof panels are most commonly installed on commercial and industrial buildings, and are used to bring a modern look to residential roofing.

Also known as: metal standing seam roofing, standing seam metal roofing

TPO roofing
TPO or thermoplastic polyolefin roofing is a single-ply roofing membrane that is a heat-reflective and energy efficient roofing system.

Also known as: thermoplastic single-ply roofing, thermoplastic polyolefin roofing

truss
Roof trusses are used in roof construction. They support the weight of the roof framing and roof deck.

Also known as: roof rafters, wooden roof trusses, roof supports, steel roof trusses, prefabricated roof trusses, prefab roof trusses, roofing trusses

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Frequently Asked Questions
Roofing Contractor FAQ

Q: Why choose a Diamond Certified Roofing Contractor?
A: Diamond Certified helps you choose a roofer with confidence by offering a list of top-rated local companies who have passed the country’s most in-depth rating process. Only local roofing companies rated Highest in Quality earn the prestigious Diamond Certified award. Most local roofers can’t pass the ratings. American Ratings Corporation also monitors every Diamond Certified company with in-depth and ongoing research and ratings. And your purchase is backed by the Diamond Certified Performance Guarantee. So you’ll feel confident choosing a Diamond Certified roofing company.

Q: Do I know if I need a new roof or roof repairs?
A: Good roofing contractors will inspect your roof and help you decide whether roofing repairs or a new roof is the best solution. Smaller areas of damage and minor leaks may be fixed with simple roof repairs. Extensive missing or damaged shingles, rotting roof boards, high energy bills, water stains on interior ceilings and walls or large roof leaks may indicate that a roof replacement is needed.
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Q: Why choose a Diamond Certified Roofing Contractor?
A: Diamond Certified helps you choose a roofer with confidence by offering a list of top-rated local companies who have passed the country’s most in-depth rating process. Only local roofing companies rated Highest in Quality earn the prestigious Diamond Certified award. Most local roofers can’t pass the ratings. American Ratings Corporation also monitors every Diamond Certified company with in-depth and ongoing research and ratings. And your purchase is backed by the Diamond Certified Performance Guarantee. So you’ll feel confident choosing a Diamond Certified roofing company.

Q: Do I know if I need a new roof or roof repairs?
A: Good roofing contractors will inspect your roof and help you decide whether roofing repairs or a new roof is the best solution. Smaller areas of damage and minor leaks may be fixed with simple roof repairs. Extensive missing or damaged shingles, rotting roof boards, high energy bills, water stains on interior ceilings and walls or large roof leaks may indicate that a roof replacement is needed.
Q: What roofing materials can I choose from?
A: There are several types of roofing materials that are popular among local homeowners:

Asphalt shingles are a common choice for new roofs. They are reasonably priced, range from simple three-tab shingles to durable architectural shingles, come in many colors and types and are easy to repair. Asphalt shingles have a shorter lifespan (about 15 to 30 years) and aren’t as environmentally-friendly as some other roofing material choices.

Wood shingles and wood shake roofing are usually made from cedar wood. They often blend in with a natural environment, weather to an attractive grey color and are easy to repair and replace. Wood shingle roofing can last 30 to 50 years if it’s maintained properly. However, wood shingle and shake roofing can be expensive ton install and requires more maintenance than other types of roofing.

Tile roofing is a popular choice for new roofs because it is durable and attractive. Roof tiles can be made from concrete or clay and come in several colors and styles. Tile roofing is easy to maintain, fireproof and very durable. Tile roofing can be expensive, heavy and is generally a better choice for new homes because of the structural requirements due to the weight of the material. Tile roofing can also be fragile and repairs can be complicated.

Metal roofing, including copper roofs, steel roofing, aluminum roofing and tin roofs, is becoming a more common choice. While it can be expensive to install, metal roofing is very durable and will outlast other roofing materials. It is lightweight, comes in many colors and has a long lifespan—at least 50 years in most cases.

Slate roofing is a beautiful and unique choice. It is fireproof, low maintenance and lasts years longer than other roofing materials. However, slate roofing can be expensive, require specialized installation, and require more maintenance than other types of roofing.

Q: How do I know which type of roof is the best choice for my home?
A: Each home is different, just like the needs of the homeowners. Your roofing company can help you choose the best roofing material and roof style for your home, your budget and your unique wishes.

Q: How long will it take to re-roof my house?
A: Roof replacement can take a few days to several weeks depending on the size of the home and the roofing materials used. Weather and the skill and experience of the roofing contractors can also have an impact on the speed of the re-roofing process.

Q: Should I choose tear-off re-roofing or a roof-over roof construction?
A: Some roofing contractors will install a new roof on top of your existing roof, known as a roof-over or roof overlay. This can save some money on the roofing project since there are no costs for roof removal. However, other roofing companies recommend removing the old roof before installing the new roofing material, known as tear-off reroofing, for a better quality roofing job. Talk with your local roofer in detail about your specific reroofing needs.

Q: Are there eco-friendly roofing materials and methods I can choose from?
A: Yes. A new roof with good insulation can make your home more energy efficient and keep it more comfortable. There are also several ways to make your roof installation more eco-friendly. First, find out if your roofing contractor can recycle old roofing materials. Some roofing contractors dispose of old roofing shingles and materials in a more environmentally-sensitive way. It’s also possible to choose eco-friendly roofing materials for your new roof. From green roofs (roofs that are partially or completely covered with vegetation) and environmentally-friendly composite shake roof shingles to recycled shingles and metal roofing, there are many environmentally-friendly roofing options your roofer can offer.

Q: What happens if someone gets hurt while working on my roof?
A: When you hire legitimate roofing contractors with the correct license, liability coverage and workers’ compensation insurance, you won’t have to worry. Workers’ compensation insurance covers every employee of the company in the case of accident or injury. You will not be held responsible for damages. Make sure you ask your roofing contractor to show you a copy of their active workers’ compensation policy. All Diamond Certified roofers have had to prove they are licenses and carry worker’s compensation insurance in order to pass the Diamond Certified ratings process.

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Consumer Agencies
Roofing Associations and Customer Agencies

National Roofing Contractors Association (NRCA) (www.nrca.net/)
Slate Roofing Contractors Association (SRCA) (www.slateroofers.org/)
Tile Roofing Institute (TRI) (www.tileroofing.org/)
EPDM Roofing Association (ERA) (www.epdmroofs.org/)
Western States Roofing Contractors Association (WSRCA) (www.wsrca.com/)
Asphalt Roofing Manufacturers Association (ARMA) (www.asphaltroofing.org/)...

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National Roofing Contractors Association (NRCA) (www.nrca.net/)
Slate Roofing Contractors Association (SRCA) (www.slateroofers.org/)
Tile Roofing Institute (TRI) (www.tileroofing.org/)
EPDM Roofing Association (ERA) (www.epdmroofs.org/)
Western States Roofing Contractors Association (WSRCA) (www.wsrca.com/)
Asphalt Roofing Manufacturers Association (ARMA) (www.asphaltroofing.org/)
Roof Coatings Manufacturers Association (RCMA) (www.roofcoatings.org/)
International Green Roofing Association (IGRA) (www.igra-world.com/)
Metal Roofing Alliance (MRA) (www.metalroofing.com/)
Roofing Contractors Association of California (RCAC) (www.rcacal.com/)

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Industry Information
Monterey County & San Benito County Roofing Information
Popular Roofing BrandsTypes of Roofing Services Available in Monterey County & San Benito County Cities ServedZip Codes Served
GAF Roofingnew roofingAromas
Big Sur
Bitterwater
Blanco
Bolsa Knolls
Boronda
Bradley
Bryson
Cottage Corners
Dunneville
Hollister
Camphora
Cannery Row
Carmel Highlands
Carmel Valley Village
Carmel Valley
Carmel-by-the-Sea
Castroville
Chualar
Coburn
Confederate Corners
Cooper
Del Monte
Del Monte Forest
Del Monte Heights
Del Rey Oaks
East Garrison
Elkhorn
Elsa
Fort Romie
Gabilan Acres
Gonzales
Gorda
Greenfield
Harlem
Jamesburg
Jolon
King City
Las Lomas
Lockwood
Lonoak
Lucia
Marina
Metz
Hudner
Idria
Llanada
Logan
Morse
Millers Ranch
Molus
Monterey
Moss Landing
Nacimiento
Nashua
Natividad
Neponset
New Monterey
Oak Hills
Old Hilltown
Pacific Grove
Pacific Grove Acres
Pajaro
Parkfield
Pebble Beach
Penvir
Plaskett
Pleyto
Paicines
Panoche
Pinnacles
Ridgemark
River Oaks
San Benito
San Juan Bautista
Tres Pinos
Posts
Prunedale
Robles Del Rio
Salinas
San Ardo
San Lucas
Sand City
Santa Rita
Seaside
Soledad
Spence
Spreckels
Spreckels Junction
Sycamore Flat
Tassajara Hot Springs
Valleton
Watsonville Junction
Welby
Wunpost
95023
95024
95043
95045
95045
95075
95004
93920
93426
93922
93923
93921
93924
95012
93925
93926
93927
93928
93930
93932
93933
93940
93942
93943
93944
95039
93950
93953
93901
93902
93905
93906
93907
93908
93912
93915
93450
93954
93955
93960
93962
ELK Roofingreroofing
Enviroshake Engineered Roofingroof coating application
Georgia-Pacific Roofingmembrane roof
EPDM Roofingwood shake roofs
TAMKO Building Products, Inc.roof vent installation
Decra Roofingtin roof
Monier LifeTileroofing shingles
WesTile Roofingroof installation
IB Roof Systemsrubber roof installation
ABC Seamless Roofing commercial roofing
Suprema Roofingroof repair
Malarkey Roofingflat roofs
John Manville Roofingtile roofs
Duro-Last Roofingsteel roofing
Carlisle Roofingaluminum roofing
Tremco Roofsasphalt roof
Garland Roofingcopper roof installation
Atlas Roofing Corporationcorrugated roofing
CertainTeed Roofingroof panel replacement
Owens Corning Roofingroof leak repair
Custom-Bilt Roofingsteel roofing